Australia Post-Entry Quarantine mobile vets

We take Visa, Mastercard and American Express credit and debit cards, as well as Vet Pay and Zip Pay.

We serve dogs and cats.

We meticulously check every vet's name, address, Vet ID, degree, identification documents (drivers licence) and their photograph against the relevant vet board authority.

If your pet requires further diagnostic tests, the vet will discuss the specific tests needed based on the initial examination findings. These tests may include blood work, imaging (such as X-rays or ultrasounds), urine or fecal analysis, or other specialised tests depending on the suspected condition. The vet will explain the purpose of the tests and their potential benefits. They will guide you on the next steps, which may involve scheduling the tests at one of our partner vet clinics or co-ordinating with a diagnostic facility. The goal is to gather additional information to help accurately diagnose your pet's condition and determine the most appropriate treatment plan for their well-being.

Pawssum always provides our customers with an itemised invoice which can be submitted to your insurance provider for claims. Please inquire with your insurance to determine whether at-home vet visits are in your level of cover.

There are several ways to contact us. You can call us on 1300 343 580, contact us via our online form here or chat to us online using the chat box at the bottom-right corner of this website. We will always get back to you within 24 hours.

You can make a booking by calling us on 1300 343 580. Alternatively, you can either go to the bookings page here, pick a desired date and timeslot, and fill out your details, or you can chat to us online using the chat box at the bottom-right corner of this website.

Our hours of operation are 7:00am to 11:00pm, 7 days a week including weekends and public holidays.

We will respond extremely quickly to any inquiry.

During the booking you will be able to provide your preferred day and timeslot. We will then try to find an available vet to suit you. We will always try and get to you when you need us (even if it is the same day). Sometimes for urgent cases it might be difficult to find a vet, so it is better to give us as much notice as possible.

Yes we do. We offer payment options with Vet Pay or Zip Pay. Contact us to find out more.

Please tell us ahead of time if your pet is aggressive, as we need to know this. Our vet will ensure everyone's safety, including their own, yours and your pet's. They will take appropriate measures to handle the situation professionally and safely. This may involve using specialised handling techniques, employing muzzles or restraints, or temporarily sedating the pet if necessary. The vet's primary concern is to ensure the well-being of all parties involved while still providing necessary care.

Most of the time our vet will carry medications with them if they believe your pet may require them. This is why it is important to provide as many details about your pet’s condition during the booking time. If the vet does not have the right medication on hand, they will provide you with a prescription.