Our locations

Jelly bean

Thanks again Dr Bahaa wonderful, kind, efficient service and Jelly bean is making a good recovery. Your service is amazing, no more trauma having to put a cat in a cage, travel in a car, get totally overwhelmed with stimuli from a waiting room full of other animals, it’s just so much kinder having a home visit

Excellent service

Caring compassionate and responded quickly to changes of mind at difficult time much better than at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own time. Thankyou

Thank you

I want to thank you for being able to respond so quickly and efficiently to provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen.

very good customer service

very good customer service

Very caring and professional

Our 13 year old dog was unwell and suffering. We wanted the him to be at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you

Excellent and professional

Our beloved cat was very Sick but we were not ready for euthanasia, we were offered a Quality of life check with the option to proceed further once a vet came out.
All cost was fully explained at each step with different payment options available.
Unfortunately our cat has to be euthanised but the vet and company were completely professional at all times. I will not hesitate to use this service again Thank you Pawsum pets

Thank you

Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle

Peaceful Goodbye

We were very appreciative of Dr. Beshoy and his professional and calm approach. This was a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole process. We would recommend this service to our friends.

FEEDBACK FOR FIRST PAWSSUM SERVICE

PAWSSUM AMAZED ME. THE BOOKING AND PAYMENT WERE EASY AND THE STAFF WERE POLITE,PERSONABLE, EFFICIENT AND UNDERSTANDING.

VETERINARIAN, STEPHEN BENNETT, WAS PATIENT,KIND AND CARING TO MY 13 Y.O. BELOVED CAT.QUEENIE, (WHO TOOK TO HIM IMMEDIATELY,)AND ALSO TO ME. HE PERSEVERED TO DETERMINE WHY MY CAT’S JAW WAS DISTENDED UNTIL HE FOUND THE ANSWER. HE MADE THE EUTHANASIA PROCESS VERY PEACEFUL.HE WAS VERY PROFESSIONAL AND IS A LOVELY MAN WHOM I VIEW AS AN ASSET BOTH TO PAWSSUM AS WELL AS TO THE ANIMALS TO WHICH HE TENDS. THANK YOU SO MUCH, STEPHEN !

PAWSSUM GREATLY IMPRESSED ME IN EVERY WAY. IT IS SUCH A NECESSARY SERVICE AND I WILL BE GLAD TO TELL MY FRIENDS ABOUT IT AND CONTINUE TO BE YOUR CLIENT.THANK YOU ALL.

FAYE MORRIS,ID49231.

Response to First Service from PAWSSUM

PAWSSUM PROVIDED AN EXCELLENT SERVICE FOR THE PEACEFUL EUTHANASIA OF MY BELOVED 13 Y.O.CAT, QUEENIE.THE BOOKING, PAYMENT AND FOLLOW UP WERE ALL EASILY COMPLETED AND THE PHONE STAFF WERE PERSONABLE, POLITE,
EFFICIENT AND UNDERSTANDING.
..
VETERINARIAN, STEPHEN BENNETT, WAS SO PATIENT,KIND AND CARING WITH QUEENIE, WHO ACCEPTED HIM IMMEDIATELY, AND ALSO WITH ME. HE WAS DETERMINED TO PERSEVERE TO DIAGNOSE WHY QUEENIE’S JAW WAS DISTORTED AND CONSEQUENTLY FOUND THE ANSWER.HE IS A LOVELY MAN WHOM I VIEW AS AN ASSET TO PAWSSUM AND TO THE ANIMALS TO WHICH HE TENDS.THANK YOU ,STEPHEN !

MY EXPERIENCE WITH PAWSSUM WAS PERFECT AND HAS IMPRESSED ME GREATLY.A HOME SERVICE LIKE YOURS IS SO NEEDED AND I WILL TELL MY FRIENDS ABOUT YOU AND WILL CONTINUE TO BE A CLIENT.THANK YOU ALL SO VERY MUCH.

FAYE MORRIS.

A Caring Process

We were very appreciative of the whole process carried out by Pawssum from the prompt response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days.

I would have no hesitation in recommending you to any dog lover.

A big thank you to the team.

LUISA & NOEL ROBINSON

Very pleased with the fast

Very pleased with the fast response in a critical situation.

Absolute excellent service, from the

Absolute excellent service, from the front desk up to and including my home visit. Dr Cunningham inspired full confidence in murphy getting better. Thank you once again

the vet was very caring person

our cat Kyro was a 17 year old ginger female who was loved by our whole family and those that meet her
Dr Beshoy was a comfort for my wife and me as he euthanased Kyro as he was very kind and understanding in our time of grief.
i would highly recommend Pawssum

kevin Ryan
Castle hill

Peaceful Euthanasia

We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge.