TELEPET VIDEO CALL OR CHAT
Book a video call or chat online or call us on 1300 34 35 80
Receive advice from the comfort of your home quickly and easily with trusted, local vets with a simple video call.
Pawssum provides pet care in the comfort of your home.
Open 365 days, 7:30am-10:30pm Australia wide and NZ
Australia’s #1 Pet Telemedicine Provider
Telepet is Pawssum’s Vet Telemedicine Solution
If your pet becomes unwell while you are ‘self-isolating’ or ‘social distancing’, you may consider calling a vet for advice before you visit a veterinary practice. At Pawssum, we find many health concerns can be dealt with safely and effectively via an online video consultation or live text chat. Our partner vets are available Australia-wide till late.
Stay well and safe everyone!
Pawssum’s Telepet service allows pet owners to video call with an experienced and trusted vet instantly.
Benefits of using Telepet:
- Reassurance that you’re taking the right steps in an emergency.
- Convenience after hours to ask any questions you may have without having to physically drive your pet out.
- Peace of mind for minor conditions or concerns with advice from a qualified vet.
- Ongoing support or general advice for your pet
To ensure continuity of service, Pawssum can easily follow-up cases with a home visit.
Cost: Consultations are only $69 or free for our Wellness plan members
There may be times you just have a few questions about your pet, or might want some advice to ensure you’re doing the right thing. Many cases can be resolved with a quick video call and our partner vets can address the concerns you may have.
Telepet can help with a new or ongoing condition or even provide advice about behaviour or feeding. Some of these are:
- Skin conditions including allergies and itchy skin
- Vomiting or diarrhoea
- Coughing or sneezing
- Sore paws or broken nails
- Minor cuts or infections
- Gums and teeth
- Diets or weight issues
- Behavioural problems
Checking in with a vet is also useful to keep your pet happy and healthy. Discuss everything about your pet’s health with a simple and easy video call with a qualified Pawssum vet.
Currently we have local vets who can hold Telepet video calls in your native language including Chinese, Arabic and Spanish. Ask our friendly staff if you want to connect with a vet who speaks your native tongue.
In some circumstances, your Telepet Vet may even be able to write a prescription for your pet’s medicines, for example where you need a repeat or refill of a medicine your pet is currently on. Through our partnership with leading pet pharmacy PetScripts.com.au, most prescriptions written by our Telepet vet can be filled and delivered directly to your door just a few days after consult.
Dr. Sara Jacobs
This is the second time that Dr. Sara Jacobs came out to visit my boy Roy.
Her attentiveness, bed side manner, friendliness & the way she spoke about the information that she had already researched prior to our visit… was second to none! I couldn’t recommend Sara enough for her professional experience. She took the time needed to consult and deliver the prognosis & a plan for the future appointment/s.
Many, many thanks to u Dr. Sara Jacobs.
So highly recommended 💕 Read more “Dr. Sara Jacobs”
Dr Beshoy was very attentive
Dr Beshoy was very attentive and friendly.My kitten was calm considering she hates visitors I was happy with the home visit
Happy dog, Happy Customer
Our dog is elderly with a heart problem. He gets very distressed at the best of times visiting our local vet but didn’t want to subject him to that unnecessarily. Sadly, they do not do home visits so I googled… and came up with Pawssum. Very easy to book an appointment on line. Tamara came and she was wonderful. Doggie got a little distressed when he realised what she was here for but overall, I was very happy with how he reacted and Tamara was exceptional. Will definitely use them again when required. Read more “Happy dog, Happy Customer”
Gentle, respectful service
Dr Stephen gave our old dog Bailey a lovely quiet and peaceful death at home. There was no distress either for the dog or for us. Thank you.
very happy with the service