TELEPET VIDEO CALL OR CHAT
Book a video call or chat online or call us on 1300 34 35 80
Receive advice from the comfort of your home quickly and easily with trusted, local vets with a simple video call.
Pawssum provides pet care in the comfort of your home.
Open 365 days, 7:30am-10:30pm Australia wide and NZ
Australia’s #1 Pet Telemedicine Provider
Telepet is Pawssum’s Vet Telemedicine Solution
If your pet becomes unwell while you are ‘self-isolating’ or ‘social distancing’, you may consider calling a vet for advice before you visit a veterinary practice. At Pawssum, we find many health concerns can be dealt with safely and effectively via an online video consultation or live text chat. Our partner vets are available Australia-wide till late.
Stay well and safe everyone!
Pawssum’s Telepet service allows pet owners to video call with an experienced and trusted vet instantly.
Benefits of using Telepet:
- Reassurance that you’re taking the right steps in an emergency.
- Convenience after hours to ask any questions you may have without having to physically drive your pet out.
- Peace of mind for minor conditions or concerns with advice from a qualified vet.
- Ongoing support or general advice for your pet
To ensure continuity of service, Pawssum can easily follow-up cases with a home visit.
Cost: Consultations are only $69 or free for our Wellness plan members
There may be times you just have a few questions about your pet, or might want some advice to ensure you’re doing the right thing. Many cases can be resolved with a quick video call and our partner vets can address the concerns you may have.
Telepet can help with a new or ongoing condition or even provide advice about behaviour or feeding. Some of these are:
- Skin conditions including allergies and itchy skin
- Vomiting or diarrhoea
- Coughing or sneezing
- Sore paws or broken nails
- Minor cuts or infections
- Gums and teeth
- Smells
- Diets or weight issues
- Behavioural problems
Checking in with a vet is also useful to keep your pet happy and healthy. Discuss everything about your pet’s health with a simple and easy video call with a qualified Pawssum vet.
Currently we have local vets who can hold Telepet video calls in your native language including Chinese, Arabic and Spanish. Ask our friendly staff if you want to connect with a vet who speaks your native tongue.
In some circumstances, your Telepet Vet may even be able to write a prescription for your pet’s medicines, for example where you need a repeat or refill of a medicine your pet is currently on. Through our partnership with leading pet pharmacy PetScripts.com.au, most prescriptions written by our Telepet vet can be filled and delivered directly to your door just a few days after consult.
Dr Stephen was amazing
Dr Stephen was amazing when providing our dog Stiggy with a comfortable send off. He was very understanding and sympathetic of our loss of Stiggy and could not recommend him enough! Stiggy was peaceful and made comfortable which made the… send off feel right. Thank you so much Dr Stephen Read more “Dr Stephen was amazing”
Everything happened in a timely manner
Everything happened in a timely manner. Thank you
Excellent
Thanks to Dr Lucy!
Thank you so much Dr Lucy 😊 only a minor consult however the general stress for both Mum and Furbaby of travel and wait times at vet tend to turn my somewhat sometimes grumpy boy absolutely feral. Still wasn’t the… purrfect patient however sooo much more relaxed and better behaved. Totally recommend if you have grumpy animals who don’t like to be uplifted from their normal surroundings! Read more “Thanks to Dr Lucy!”
Wonderful service
Amazing vet
Dr Pete was amazing. So calm and gentle. Highly recommended.
Thank you for your kindness
Thank you for helping us say goodbye to our cat Sossie. Dr Emma was kind and sensitive–Sossie liked that too–and let me hold him as he passed. It was far less stress for Sossie than if we had had to… drive him somewhere. We appreciate how helpful you all were, especially during the public holiday. Read more “Thank you for your kindness”
Euthanasia
Helpful and caring result.
