Pawssum reviews
Trusted by over 75,000 pet owners since 2016
Compassionate and gentle
Dr. Beshoy was wonderful in helping us assist our Pug Nibbler across the rainbow bridge. Gentle and compassionate, he was very obviously sympathetic to our strong emotions on the day and he treated our boy like he was his own. I cannot thank him enough, he made a day that was always going to be heartbreaking just that little bit more bearable.
Dr Julia was awesome
Easy booking process, great communication, and vet was able to attend quite quickly on a Saturday, even though it wasn’t an emergency. Our cat Storm has had some recent bad experiences at vet surgeries, which makes him very anxious and a bit aggressive – we were recently told we would have to sedate him heavily to bring him in for a consultation. We booked a home visit with Dr Julia and it was amazing – he was very happy in his own environment, and just thought Dr Julia was giving him lots of cuddles. Dr Julia was very knowledgeable, kind & caring. She came up with some very helpful suggestions on how to proceed with his condition, and left me feeling very reassured.
Very compassionate.
Dr Stuart was just so warm and kind to our elderly cats needs. We did end of like care for 4 weeks. He made sure she was comfortable. And returned on our request. So glad we found a vet service that came to our home. Thanks so very much. R.I.P Ziva.
Genuine and Gentle
Pawsumms is the most wonderful service.
To have Dr Tamara come to our home took away the clinical aspect and it was a more relaxing experience for Ethan our 15 year old spoodle and our family . Dr Tamara came out and watched Ethan for quite a while ,I had asked for her to come for a Quality of life assessment She had seen him a few times towards the end.
Sadly it was time to let Ethan pass.
I had asked for Dr Tamara there was no other vet I wanted at this incredibly sad time in our lives and am grateful that she was so patient and genuine. I’m so glad I chose a home passing it was also very special.
Highly recommend Dr Beshoy
Dr Beshoy was very patient and understanding with both my Rosie and myself. As hard as the process was to say goodbye, Dr Beshoy was able to give my much loved Rosie a very peaceful departure to doggie heaven.
Thoughtful and Kind
Dr Stuart was so compassionate and gentle during our quality of life assessment and then enabled us to provide a peaceful loving goodbye to our beloved Labrador, when the time was right. Highly recommend this service as a stress free way for our pets to be offered quality care.
Great come to you service!
Dr Kaitie was fantastic, really appreciated her coming to my home. She’s fantastic with cats, and was so gentle with mine.
Showed me what I needed to do (with cat nail trimming, which I was worried about), and even had my cat coming back for pats despite having just been vet poked and prodding. As a cat owner, you know your cat is okay if they’re accepting Hooman worship after the INDIGNITY of vet examination.
My little black cat says “5 stars; would let her come in the house again (though hopefuly Dr Kaitie doesn’t need to come again any time soon)”.
Dr Stephen Bennet
I can not Praise Dr. Stephens Empathy and Love he showed to my Darling Puddah before she crossed over to Rainbow Bridge 🙁 …. he was EXCELLENT & Professional and made such a hard choice as easy as it could be
Service is good
Service is good
Thank you for such a gentle and kind service
The service was truly wonderful. My cat was given a peaceful euthanasia in the warmth of our home. On a Sunday, Dr. Tamara, the veterinarian, displayed immense warmth, tenderness, and empathy. Very greateful for such kind service.
Great service
James has a great bedside manner and professional approach. Our dog was relaxed and happy. I recommend this service to everyone. No stress process to book appointment.
Fantastic Service
So easy to use and the service and vets are great.
Second time I’ve used them and cannot fault them.
Great service on the day and also follow up call.
Awesome Pawssum 🤩🤗
Wonderful service
Wonderful service. My cat was euthanized in a warm, peaceful place in my home. The vet Dr. Kel was kind, gentle, and compassionate. She also took the time to come and do the procedure on her day off.
Peaceful
Thank you for excellent, kind and professional service throughout Dani’s journey. We can not fault the service we received and will be always greatful for the kindness Dr Kel provided to us all.
Thank you, Dr Kate
I would highly recommend this service. We are extremely grateful to Dr Kate for helping us through this difficult process. She was very compassionate and understanding of our grief and answered our questions and explained everything. She gave us all the time that we needed to prepare ourselves for saying goodbye to our beautiful boy, Murphy. Thank you, Dr Kate.
The compassion and care
The compassion and care shown by the vet during this sad time was appreciated, would highly recommend to anyone who is having to say goodbye to their fur family member.
Caring and empathetic
Highly recommend this business and the service they provided. Euthanasia for our elderly cat was very peaceful and although it was very sad, the vet who attended explained every step thoroughly and was extremely caring as she treated our cat, Poppy.
Easy, quick and compassionate service
We had to make a quick decision to euthanise our beloved cat, I couldn’t bear to speak to someone , and was able to book online, for a vet to come to our home within the hour, late at night. Our vet was lovely, caring, professional and supportive.
I would recommend this service.
Calm and peaceful send off for our beloved dog
Thank you to Dr Stephen who made the whole process so calm and professional and personal.
I am so glad that I made the decision to have Dr Stephen come to our home where our dog felt most comfortable.
It was a very emotional day however using pawssum made the end of life for our dog a lot less stressful and very calm. I highly recommend this rather than driving to the local vet.
Thank you Dr Stephen and pawssum 🙏🐾🙏
Beautiful at home send off for our beloved Moses
Thank you for a very calm yet sad situation for our dog. It was the best feeling knowing that he had me by his side as he passed.
Highly recommend 🙏
Couldn’t ask for better
The whole process was very professional and compassionate not only to me but also to my boy rocky and i was so glad i chose for him to go peacefully at home.
Dr Sara was absolutely amazing.
Dr Sara was absolutely amazing. She diagnosed our dog quickly and advised clearly and precisely on a course of action. Very grateful that she was available to visit us at home, which allowed for me to continue working which also helped reduce the stress. Could not be happier with the service. Very grateful for her time and service.
The vet was nice.
The vet Dr. Bahaa was a nice guy. Easy to chat with. Buddy, my dog loves him. And he was very helpful.
Thanks
Cameron Fels
Excellent
Dr Beshoy was incredibly kind & considerate in what was a very difficult time for our family. I really could not have asked for a more peaceful goodbye. Thank you Pawssum.
Best service, Thank you.
Dr Stuart, you are such a kind and empathetic Vet. Thankyou for making Oscars passing easier. Highly recommend Pawssum as a very professional well run, friendly business. Thank you very much.
First Time User
Extremely happy with the support we got. Once placing the late evening call, Dr Steve was at our doorstep within 90mins. He was very caring and thorough with our Kavoodle pup Charlie and also gave us great advice moving forward. Thanks Pawssum (and Dr Steve) for the fantastic support. It’s reassuring knowing there is a team of professionals providing an at home service…..many thanks ..Joe and Andrea (and Charlie)
Very happy
Enjoying her retirement years, I wanted to transition my cat to an at home service to reduce stress. Booked Sunday afternoon for Monday, couldn’t have been easier.
Great communication and Dr Stephen was very helpful and lovely with a very wary fluffball. Took the time to show care and provide and excellent service.
Will definitely be back.
Urgent vet mobile call
Dr Tamara was fantastic! She was very empathetic and had a lovely manner with our dog. She provided very good advice and a follow up report so we can give this to our local vet to assist with the ongoing care of our dog.
We are very grateful for her assistance.
It would just be great if there were mobile vet services earlier in the day if need be.
Wonderful and Compassionate
The booking process was so easy, the girls on the phone and email were caring. Dr Kel was just lovely and she provided her services with gentleness and kindness. If you need to utilise this service don’t even hesitate to use Pawssum. Thank you so much.
Passing of Puss
I am very grateful to Pawssum and particularly to the wonderful vet for the peaceful passing of Puss.
Dr Stuart was so gentle
Dr Stuart was so gentle with our lovely Peppa. Talking to her and preparing her for every step of her peaceful euthanasia at home.
This was also very reassuring for us to know what would happen.
From the first phone call everyone was kind & compassionate to our situation.
The care given to my Triny
I would like to Highly recommend Dr vet Bahaa. My cat Triny who traveled Australia with me for 17 years, even went sailing on fishing boats, had to say goodbye last Tuesday. Dr Bahaa showed empathy/compassion, not only to Triny but to me as well. His work was not finished until he saw me safely drive away heading for home. For such a difficult decision to make it was the best experience I could ever have had in that situation. I would also like to thank the gentleman that I initially contacted and other staff online that made my cats last days as smooth as possible. Thank you once again.
Minnie
Nadine was fabulous. Customer service from pawssum was wonderful and prompt. I wld highly recommend pawssum.
I would highly recommend pawssum.
I would highly recommend pawssum. The vet was very caring and had a lot of patience for my dog that wasn’t very happy.
Thank you for making a difficult day peaceful
I just wanted to send my gratitude to Dr. Lauren who came to euthanize my beloved hen Claire on Saturday.
Very respectful and professional.
Very respectful and professional. Thank you for everything. Too sad today more now but feel very grateful to dr Lauren .
Thank you for the respect your service has shown.
The Vet provided, Kate, was amazing. Thank you so much. It made both me and my dog feel comfortable.
Resting peacefully
This is still very raw for me and the tears are still falling, but today my sweet 16 year old Miette ( Mimi) was put to rest after a brave fight with breathing issues.
It was an extremely hard decision to make as each day Mimi put on a brave face for me and soldiered on despite her discomfort. I think deep down I knew that she probably didn’t have long but I couldn’t let go of my companion of 16 years and hoped for a miracle.So many memories and so many times where Mimi has been my rock through life’s challenges.
Dr Sara was very patient with me,compassionate with a tender heart. Never rushed me.
It couldn’t have been easy for Dr Sara to deal with my breakdown but she was very understanding and went above and beyond to be kind and gentle. Not something I have ever experienced in a veterinary clinic where I am rushed or met with abrupt or an indifferent manner.
Yes, it would have saved a couple hundred dollars to have the service done at a veterinary clinic but I don’t regret doing the right thing by Mimi…..and that was to keep her comfortable in her own home environment.
Dr Sara provided a calm peaceful end to Mimi’s suffering and for that I am truly grateful.It is what Mimi deserved.
While I now have to learn to cope with the void in my life , I do feel a great sense of relief in the knowledge that Mimi was very much loved, had an amazing life and is now at peace. Mummy’s good girl has earned her rest . Miss you forever my sweet girl. XXXX
Great
Great service.
Dr Tamara – Thank you 🙏
Since adopting our 15 month old Misty 6 weeks ago, we were a tad concerned about her ravenous appetite and her constant scratching. She also had a small lump on her lower belly.
Dr Tamara is a lovely, caring Vet with 25years experience, full of great tips and advice, reassuring us that Misty’s lump was from her de-sexing op and at a site where her stitches were – this can take a few months for complete healing with the stitches dissolving under the skin.
Her scratching is possibly to an allergic reaction to a particular dry food ingredient, we will switch her over to Hills to alleviate her troublesome itching.
And we are purchasing a slow feeder to ensure she is chewing properly. Reducing her food intake, as she’s becoming a little pudding ☺️. Thank you for excellent customer service Pawssum, we highly recommend your expertise 🙏
Socrates
I love this service. Socrates Hates going in the car, and is so stressed by the time we get to a vet. I just don’t want to put him through that, not when there is a great alternative which is Pawssum. Socrates is relaxed, I’m relaxed. They took the time to get to know him. I recommend Pawssum everytime.
Thankyou Pawssum.
Excellent service
We were very grateful to be able to access this service so that our 17 year old nervous cat could leave us peacefully from her favourite blanket on our bed. Dr Kel was very professional and kind and the whole process was really well organised including a seamless hand over to the company taking little Cleo away for cremation and return to us in an urn. So much more peaceful than a car trip to a busy vet.
Kind and gentle
I was so grateful that Dr Beshoy was able to come yesterday. He examined my senior cat very carefully and gently and explained her situation with me. He explained the options clearly so that I could make up my mind as to what was best. I decided that her time to pass had come and she peacefully passed away on my kitchen bench with the utmost kindness, gentleness and care. It was extremely upsetting for me but Dr Beshoy’s kindness with my Daisybelle helped me through. Thank you all at Pawssum.
Impressive Vet
I was impressive by the vet who came to my sick cat Mcee. She doesn’t like stray especially males. He was so patient and eventually she was calm enough for him to check her out . I love your services. Thank you so much . Regards Margaret and Mcee😻😻🤙🏼
Kellie was supremely professional
Kellie was supremely professional and punctual and that made the process extremely stress free.
She made us feel at ease and our beautiful dog left us peacefully and calmly.
Such Empathy
From the booking through to Dr Pete coming to euthanise our bestest boy, the empathy and care was amazing! Well worth the cost to give a precious family member the best send off possible without stressing him out.
Dr Stuart was very mindful
Dr Stuart was very mindful of my stress and treated Bella with gentle care. Thank you .
Quick and Kind
Dr Nick from GoVets Greenwood was incredibly kind and patient with my anxious rambling. He made my very scared dog comfortable and was quick to avoid leaving him under sedation for too long. Would absolutely book with him again!
Loving care 100%
Dr Stephan
I cannot thankyou
enough your professional loving care was amazing .
Cooper my Gentle Giant
Saint Bernard was peaceful the whole time unaware of what was going on.
I felt so stressed but Dr Stephen helped me to be calm and explained everything .
Cooper wasn’t easy as he had been so sick and wasn’t simple Euthanasia
My beautiful boy had no idea the whole time what was going on.
From start to finish making the call first call .
Everyone was caring and professional to deal with
I certainly recommend this amazing place
Rest in peace my Giant Boy
A peaceful end
You provided an excellent service. Having to euthanise an old and much loved animal is a tough thing to do. But Dr Kel’s sensitivity and kindness to both my cat and myself and her calm and professional attitude made it so much easier.
From worried to relieved
Dr Pete ( mobile Vet Service) ⭐️⭐️⭐️⭐️⭐️
So very happy my experience was a positive one.
The attending vet was informative and helpful.
A big thanks for your support and advice.
I will be using this service again.
Koda wasn’t to happy with the thermometer.
He has improved, going from a sick and lethargic pup.
To a ratbag pup that we love.
Excellent service
Excellent service vet came at night and was extremely kind and help. I would recommend Pawssum to anyone for after hours help.
The service was excellent.
The service was excellent. Dr O’Sullivan was very knowledgeable and kind and Scooby has now made a full recovery. It was a service that I didn’t know existed until I googled ‘after hours vet’. I have told all my friends with dogs about the service.
Peaceful euthanasia
Dr Stephen was so kind and caring
Thank you Pawssum for helping to get a vet to us and it was
So Nice to deal with the staff there they were all very
Understanding
Thank you for your lovely
Thank you for your lovely but very sad service .
Fantastic vets
The vet was terrific, very understanding of my needs and my pet, and especially when I had to say goodbye to meggs, he said lovely words to comfort me in time of need. Veterinarian was very sympathetic towards me, and very lovely to talk too.
Would highly recommend this service
Everyone was so caring
Everyone was so caring and compassionate. Dr Singh was wonderful and made Jaffa’s passing graceful and dignified. I would definitely recommend Pawssum for the Euthanasia but the Aftercare is very pricey for what you receive. I would suggest doing research and organizing it yourself.
Lesley
This was the second time we have contacted Pawssum when needing a vet.
Absolutely fantastic service. Would like to say thank you to Dr. Bahaa. I will definitely be using them again. Wonderful service.
An Angel for Rosie
In our anguish at the anticipated loss of our beloved dog, Rosie, you sent us an angel. Dr Kel, was the guiding light in our dark tunnel. We are forever grateful for her compassionate, professional service. Our beloved Rosie could not have been in more caring hands. She made the transition from this world into the next the best possible for our beloved girl. It is a source of great comfort to us in our loss, knowing that we did right by her in having Dr Kel assist our Rosie’s passing. Thank you for linking us with this truly caring vet. Thank you SO MUCH Dr Kel.
Lilly
Thank you so very much for being understanding
Dr Edward was absolutely amazing
It was done on Lilly / our terms
Dr Edward treated both Miss Lilly and our family with the upmost respect and dignity
I couldn’t have wished for a more peaceful ending for our Miss Lilly
Thank you again I appreciate everything that you have done for us / Miss Lilly
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
A comfort at a difficult time
I was grateful that Pawssum and Dr Stephen were able to provide such compassionate care to my dear boy Rocky.
All elements of the service were supportive, from booking through discussion of the process. Dr Stephen was very kind to me and exceptionally gentle with my fur baby.
I really appreciated being able to end Rocky’s suffering without adding the anxiety he had with trips to the vet. He went peacefully at home without stress which was so very important to me.
Very nice, unscary visit for a very old, reactive & fearful Rottweiler who is getting to the end of his days.
I’ve been very nervous about having a vet see my two large, reactive dogs, as we have had bad experiences before.
However the vet from Pawssum approached very carefully, using all the right body language to keep my (very old) Rottweiler pretty calm, and was able to examine him.
My somewhat younger and very energetic shepherd, (who is also reactive, although less so,) was a little too much for him to examine properly on this first visit, so she is going to get seen another time, with some gabapentin her system which I will give her first!
Blessed
The vet was amazing. My rottiweiler would not settle and the vet peter just persisted and we finally said goodbye. I’m forever grateful for his efforts. I feel my prayers were answered with this vet. Thank God and thankyou
So kind
So compassionate and caring
Called on a Sunday evening and had a vet here in just over an hour to peacefully put my dog to sleep.
Amazing
It’s was such a hard time in our family at this very sad time and Pawssum made this time very easy 1 phone call and everything was organised we had Pete the vet come to our home and he was truly amazing gentle with our fur baby and also our feelings explained everything before he did it and our whole family was around our boy when he passed in the comfort of our own home I couldn’t have asked for a better way to say goodbye
Thankyou for making it just that little bit easier
Pawssum were Awesome
Dr Stephen was fantastic, very professional and gentle with our puppy Pip. The whole process was easy and all went very smoothly. Thanks again to the staff involved and another big Thanks to Dr Stephen.
Dr Stuart was lovely
Dr Stuart was lovely with our dog very gentle.
Great service
2nd time I have used this service and I love it. I have an anxious dog who needed his vaccinations and nails cut. Dr. Tamara was so patient and lovely with my boy. I would highly recommend them
Quick and compassionate
At 8pm on a Sunday night my cat Junior was very sick and in distress. I was in tears knowing he was dying so I called Pawssum. The ladies that answered the phone were so compassionate and kind and a vet was at our house an hour later. The vet was so wonderful and gave our boy a peaceful ending. I am so grateful to the team at pawssum for helping us so quickly. Thank you so much.
Thank you
I just want to say thank you to Dr Edward for being so gentle putting my dog Chess to sleep when it was such a traumatic event.
I was concerned ringing such a big online company but it had come with recommendations and I was so grateful I could make a booking so quickly and easily in the evening. Thank you again ❤️
Excellent home visit review
I was very impressed with the service provided for our cat Lilly. Lilly was very ill and we couldn’t get into the weekend vet. Pawssum arrived with the hour gave her medicine to last until she could see her regular vet the following day.
We were so grateful to be able to get an appointment at such short notice.
Nala 16 year old Am Staffy Awesome Girl
Pawssum Staff on the phone were very compassionate and very helpful showed empathy and very delicate The Vet Dr Bahaa that came to my home was absolutely amazing spent time examining and explained every thing very caring and loving and compassionate towards my Girl Nala and myself it was heartbreaking decision to have her rest now in peace thank you to all involved just waiting now for my Girls Ashes to be brought back home to us
Giving our furkid his wings
We have lost two precious fur babies this year. Dr Tamara allowed them to pass with dignity and care.
As hard as this is for any animal lover, it’s soothing and reassuring to let your animal pass in your own home.
We had Charlie for an amazing 18 years, he was 20/21 when he passed over. Our life is so different now and we miss him so much.
Thank you Dr Tamara and Pawssum for giving us time to say goodbye, reassure us and treat Charlie with the respect he deserved.
most compassionate
All I can say is Doctor Stephen is one of the most compassionate and understanding person doing this absolute heart wrenching job. Please thank him for me
To have my little lulu
To have my little lulu after 16 years go so peacefully at home in her bed was what we wanted for her .. so Thank you dr Singh for bieng so caring and understanding at such a difficult time. Have the highest regard for this company and highly recommend them
Thank you
Thank you for your compassionate and prompt service.
A difficult time for our family was dealt with in a kind, calm and organized way.
Highly recommend if you ever need let euthanasia.
Fantastic! Highly recommended.
This is such a fantastic service! So easy to book an appointment and so helpful and attentive! The vets are amazing, we have an extremely anxious dog who we cannot get to a clinic, the ease of having a vet come to our home is so much better for her! Thank you Pawssum you guys are amazing and we’re so grateful for you.
Corona’s Last Day
Dr Beshoy was very compassionate and understanding of our grief. This certainly made the entire process much more bearable for our family.
Thank you
Excellent care
Dr Sara was very friendly, thoughtful and thorough. She took time to assess Jasper’s condition and to discuss different options for his care. Very happy with the consultation.
Very happy with the service
I was very happy with the service provided to my sick Spoodle.
The Vet was punctual, efficient, friendly and gave good advice.
Caring and convenient service at a very difficult time
Great service, right for us. Kind and observant vet who didn’t rush and who asked about our beloved cat. Went as well as a very painful experience could go. Made sure she was calm and comfortable. Did a late night visit. All helped at a very hard time
Beforehand: a bit of an awkward mix up and complexity with the billing, my card from normal vet visits was charged.
Exceptional service
The vets, Dr. James and Dr. Julie were most caring and wonderfully supportive.
They made what we thought was going to be stressful into a beautiful peaceful moment.
The way they were patient with us and explained everything and answered all our questions.
A very big thank you.
We will definitely recommend PAWSSUM to all
Kind and caring service
It’s taken me so long to provide a review as my heart was truly broken when we had to let Rusty go. We could not have asked for a better way for him to go. We sat with him on our back deck looking out over the garden. Dr Tamara was kind, caring and efficient. She made a difficult thing to do just that little bit easier. I still miss him like crazy but know in my heart it was time. Thank you for the thoughtful service you provide.
Fantastic service
This is the third time I have used Pawssums. On 2 occasion it was to say good bye to 2 of my elderly cats. The 3rd time it was to care for my eldest and last cat Sabian(my best friend). Dr Stephen was astute, compassionate, kind and friendly to my beloved pets and my elderly mother. The receptionists that took my initial calls very just as caring and compassionate. I am unable to take my eldest cat to the vet anymore as he gets very anxious. I would not hesitate to use Pawssums and I found there rates very fair and competitive. A huge thank you from our family, and our three fur babies, past and present.
The vet was very kind
The vet, Dr. Bahaa was very kind and gentle, and helped make the difficult time of saying goodbye to our much loved cat Nutmeg easier.
Very happy with the service
We were very happy with the service provided even at the saddest time losing our beloved family member our lovely vet Dr. Bahaa explained the process to us. He was amazing and helped give a beautiful Charlie a peaceful passing.
Lucky’s diagnosis and treatment
Lucky’s diagnosis and treatment was explained to us very clearly. The vet Dr. Beshoy showed kindness and respect towards Lucky. We trust him to take great care of our dog who is a very important member of the family.
Dr Pete was amazing
Dr Peter was fantastic with our injured greyhound Roger. He was very thorough and helpful. Very much appreciated!!
Pepper
It really is a great service, really is needed. I found on a Sunday there is no one to help, so your service is essential. The service is quite expensive especially for pensioners but I found it harder if I have to go to the Animal emergency vets. I do have to say Dr Sara was fantastic, she was very helpful and a lovely person. I would use your service again.
Many thanks for your help and assistance.
Compassionate Service
Compassionate Service
We had to say goodbye to our beloved dog diesel this was extremely difficult. However due to the kind and compassionate service of Dr. Beshoy it all went extremely well. Specially for the other pets that we had in the home. They understood that this was the last time does we’re going to see diesel and it was such a beautiful thing that we had to do it at home, and I found it was more calm and relaxing being in he’s own environment.
Compassionate Service
We had to say goodbye to our beloved cat Zoe, this was extremely difficult. However due to the kind and compassionate service of Dr. Shadi. We were able to say our goodbyes in the knowledge that her suffering is ending, which made the process just that little bit easier.
Best vet and service we have ever had
The vet Dr Stuart is the best vet we have had so far. He takes care when handling our cat, even though she can be tricky. He takes the time to listen and is very empathetic. Even though we hadn’t seen him in a year, he remembered everything from our last appointment and seemed invested in her care.
We will always use Pawssum now for vet services. The team is wonderful and professional to deal with.
Outstanding
Dr Stuart visited my home and saved me the dreadful visit to the vet to put my beloved Snoopy to sleep. My family was with me and Snoopy was able to lay on my lap, with my other dog beside. It was respectful, calm, dignified, kind and quick. Dr Stuart was gentle and empathetic. I would not hesitate to use this service again and would completely recommend it to anyone in this terrible situation. Thank you Dr Stuart, I am so grateful to you.
Outstanding service
Outstanding service in every respect.
Pawssum service
During such a difficult time, the service provided was fantastic.
The Vet was compassionate, caring of both our pet and ourselves.
Professional and gentle.
Vinny
Very professional and punctual. Process was explained well and sound veterinary advice given with respect to pets’ present condition. After care with respect to cremation was very good.
Barney
The service provided excellent care. The vet was very understanding. Would highly recommend it to others.
The vet was excellent
The vet Dr. Bahaa was excellent and extremely caring especially through such a difficult time. Highly recommended.
Great service!
The service was great and the way they handle everything was great. Thank you
Thank you to Dr Julie
Thank you to Dr Julie and Dr James who attended to our sad requirement with sincere compassion and the entire process from booking through to the final outcome was made so very easy for us and all went without fault. We have lost a best friend but in the kindest way possible.
Many thanks again – Corinne & Eric.
Thank you for a gentle, respectful passing
Dr Stephen attended our elderly dog in her final hours and was so empathetic and kind. He spoke softly and gently to our girl and to our family and gave us all the time we needed to say goodbye. She was never frightened or nervous during the whole procedure. It was the most peaceful and lovely way to farewell our faithful friend and for that we will always be grateful. We can not recommend this service highly enough and send thanks to each member of the team whom we dealt with for their compassion and care.
Dr Bahaa was everything we could have asked for
Our elderly cat deteriorated significantly over the weekend leading us to seek the services of Pawssum. Dr Bahaa was everything we could have asked for. He was compassionate and informative providing us with all the information we needed and the space required to process our options. Unfortunately we had to euthanize our cat which we had suspected but hoped against. Again, the respect and compassion afforded to us by Dr Bahaa was exemplary. He made the entire process as gentle and humane as possible. He is a credit to the service and we thank him for his time, efforts and compassion. If this is a mark of the quality of your service, we will definitely use again and recommend to all.
Dr Stephen is professional
Dr. Stephen is a very professional & expert vet! He was very thorough and lovely with my dog ! His treatment was spot on.
the vet that came was wonderful
The vet Dr. Stuart who came to our house was wonderful. He was very good with both of our dog. He took time to go over them and fixed our fur babies ear up with antibiotics and while there, he even vaccinated them.
Fantastic service
Fantastic service. My experience with Pawssum is always a very positive one. Delightful team to speak to deal with. Very happy with Dr Beshoy as always.
Dr Peter was incredibly professional
Dr Peter was an incredibly professional and compassionate vet who helped us through a difficult time.
A peaceful death
Dr. Stephen was very reassuring about our decision and made sure my dog was fully sedated and peaceful before proceeding. This helped so much with our grief and I am grateful that my dog was never anxious or afraid.
Dr. Stephen was able to come at short notice on a Sunday night which avoided a night of suffering. This is an excellent service, Thank you.
Absolutely Fantastic
From putting our Buffy to rest to her aftercare, it was done with compassion and kindness and it made a difficult time a bit easier so thank you for all you did for us and Buffy, we really appreciate it.
Prompt service
Prompt with Great service. Very supportive, caring and provides great support. Thank you.
Very happy with the service
Thank you for keeping me updated, until you found a wonderful, lady vet Dr Julie. Really happy so far. Delighted that my 15yr old cat thought she was wonderful also.
Will recommend your service anytime. Many thanks to all who make Pawssum possible.
The most beautiful calm send off
I can’t express how grateful I am to Dr Kel for giving us and our adored border collie Indie the most peaceful and calm euthanasia we could have wished for. Dr Kel gives an injection of anesthetic first so that Indie just drifted off to sleep and was even snoring. It was just like her normal bedtime with cuddles and love and neck rubs.
Thank you so much Dr Kel. You were so sensitive to not only Indie’s needs but ours at this very difficult time. I recommend you whole heartedly to anyone else who truly loves their dogs. Thank you!!
Excellent service
It’s nice to deal with genuine caring people, top quality service all round.
pleasant to deal with
I found this company very helpful and pleasant to deal with it at this sad time.
Dr Stuart was amazing
Dr Stuart was amazing Cannot thank Dr Stuart enough for his kind and compassionate service. It made everything so much easier for us.
Excellent service and very compassionate.
Excellent service and very compassionate. Highly recommend.
Excellent service!
Excellent service from the first phone call to the home visit. Was very understanding with our feelings and decision. Definitely will recommend Pawssum to other family and friends.
Excellent service Dr Shadi
Excellent service. Dr Shadi was amazing. Thank you!
Doctor Stuart was amazing.
Doctor Stuart was amazing and would highly recommend him.
Excellent!
A big thank you to vet Dr. Julie and assistant Dr. James.
Excellent customer service Dr James
Excellent customer service. Dr James and his nurse were excellent in treating my Siamese cat Samantha. We will always use your services for any animals I will have in the future.
Cheers from Lilly and cat
Samantha the cat
Thank you to Dr Beshoy for his service. He gave Samantha a peaceful at-home euthanasia. He is very gentle and polite.
Kind regards,
Linda Moerjono
Fabulous service! Highly recommended!
Fabulous service! I highly recommend Dr Stuart and Pawssum.
Thank you all… Dr Edward is a REAL ANGEL
Thank you all! Dr Edward is a REAL ANGEL. I can’t thank everyone at Pawssum enough for all the genuine empathetic support I received throughout my personal ordeal on that day. A very huge thank you to Dr Edward for his thorough explanation of the procedure, and his genuine patience and empathy throughout. Thank you all so much you are ALL AWESOME!
Caring vet
The vet, Dr. Stuart was very caring, considerate and professional. Will definitely use Pawssum again.
Dr Stuart was fantastic!
Dr Stuart was fantastic to deal with. I was able to secure a last minute, night time appointment which helped make a stressful situation a lot less stressful.
Dr Stuart was very caring and gentle with my cat who is anxious around people she does not know. He explained everything during the consultation process.
I highly recommend Pawssum and Dr Stuart. Thank you!
Thank you!
From the moment I contacted them, they handled the situation with utmost sensitivity and professionalism. The team was incredibly understanding of the emotional toll this decision took on our family, and they made sure to walk us through every step of the process. Ensuring our pet Chiko’s comfort and peace throughout. Dr Stuart who came to our home was a true angel. Exuded with kindness and empathy. Creating a calming atmosphere during such a heart-wrenching time. The procedure itself was handled gently and peacefully, allowing Chiko to pass away with dignity in his familiar surroundings, surrounded by love. There was no rush, and everything was done at our pace. Thank you for looking after Chiko!
Dr Beshoy was very professional
Dr Beshoy was very professional and understanding. His approach to the entire situation is to be highly commended. Thank you!
Peaceful farewell for beloved pet
Thank you Dr. Baljinder for your gentle and compassionate treatment of our beloved KT. At 17 and a half years in our care and in our hearts, the last day is never a day we wanted to dwell upon. We are so grateful that with her passing, I held her in my arms. It was so kind and peaceful.
Lovely vets and quick service
Dr Julie and Dr James were lovely to deal with. They explained all the details involved during our anxious cat’s consult and were very thorough.
Very gentle and calm which helped me as much as our cat.
Appreciated their advice and quick appointment time.
Highly recommend Pawssum’s services if you need a vet to come to your home at short notice.
Thankyou!!
Dr Stuart. Thank you for your compassion and professionalism
Thank you Dr Stuart for the attention, care and compassion you showed to our family and Harry during this time. We are truly grateful. Harry crossed over peacefully after a brief but rapid illness. Thank you Dr Stuart for your advice, professionalism and care.
Special Thank you!
Dr Stuart came to our house and provided a peaceful and respectful service for our dog, who over the past weeks had deteriorated in health. He explained every step in a caring manner and provided us with the time we needed to spend with her. Thank you for this great service.
Dr Beshoy was very gentle.
Dr Beshoy was very gentle and compassionate when he attended our home to send our beautiful little boy over the rainbow bridge. He explained everything and gave us as much time as we needed. Thank you!
Thank you for the care and kindness.
Dr Bahaa provided a home-based peaceful passing of our cat Rusty.
We appreciate his care and prompt service. Rusty is now at peace.
Dr. Kel was fantastic.
Dr. Kel was fantastic. She made a horrible situation bearable. Her absolute primary concern was minimize the stress for my dog. She was so kind and loving. She also looked after me, which I really, really, really appreciated. Please pass on my sincerest gratitude to her. I did not want to say goodbye to my precious dog But she made it as bearable as it possibly could be.
We were blown away!
We were blown away by Dr Stuart’s kindness and compassion during a very difficult time today. He explained, in depth, the process; what he was doing, when and why and was so gentle with our boy throughout.
Dr Stuart allowed us as much time as we needed to say our goodbyes and we could not have asked for a more peaceful send off for our boy. While we’d hope to not need to see Dr Stuart anytime soon, we’d definitely recommend him and the Pawssum team for any vet services.
Thank you to Dr Stephen
Thank you to Dr Stephen for being respectful and giving a peaceful end for Sofie.
Satisfied
Thank you to Dr Stephen. He is great, good mannered. He is patient and full of tact.
Thank you!
The experience and kindness that was shown to our beautiful boy and to us helped us get through a really sad situation – Thank you Pawssum and Dr. Kel.
Convenient for out of hours
Convenient to get quick access to a vet out of hours. Provided sound advice and diagnosis until face to face visit with regular vet next morning.
Would recommend Pawssum and be happy to use again in similar circumstances.
compassionate and professional
Our dear dog, Teddy, had to be euthanized on Saturday. Pawssum were compassionate and professional to deal with. The vet, Dr. Kelly, was very kind and it was a lovely peaceful experience in our home.
Thankyou very much.
Carmel and Paul Van Diemen
Caring and supportive
Our 18yr cat was in his final stage of liver cancer. Pawssum was able to provide a fantastic service that day to allow our family member to pass at home. Without the stress of a trip in the carrier, a stressful drive in the care, and the smell of a sterile clinic. We were able to allow Mr. Piddles to be in his home surrounded by the familiar smells, sounds and people. Our Vet Dr Katie was compassionate and understanding, everything was explained and professional conducted. Well worth the extra you pay for the personal service without the additional stresses on a stressful situation.
Highly recommended.
Fabulous service
Dr. Bahaa is a very friendly vet, gentle with my little dog. Arrived within just over an hour and half. So comforting to know help is available for out of hour care.
Thank you!
Very happy
Very happy with the service and advice.
Understanding and Caring
Pawssum was amazing. From the first phone call to when Dr Singh arrived. There was a lot of care and understanding.
Our dog can get very unsure of strangers, as a result a trip to the vet can get anxious for everyone involved, but Dr Singh was very understanding and able to navigate around this problem. Our dog was quite unwell (infected wound was becoming septic). After 45mins of the antibiotics being administered our dog was feeling better. Such a relief for us. Dr Singh left us with plenty of creams and tablets, touched base with us the next day and said if we needed more that it wasn’t a problem to stop by.
It was great to know we still had support. It was so convenient that we could have a vet visit our home which helped to make our dog not so anxious.
We will definitely use Pawssum again.
Thank you
I feel so grateful that my cat was able to die at home. The situation could not have been handled more professionally and compassionately by Dr Katie. Thank you.
Dr. Beshoy shows so much
Dr. Beshoy shows so much compassion and treated my baby mojo (cat) respect and peaceful journey. Carries his body like a child .
I’m so please and Dr. Beshoy assured me my baby mojo (cat) will be cared….
Positive Feedback
I just want to say that Pawssum is the best Mobile Vet Service I’ve ever come across. Couldn’t be more happier than I am with Pawssum. The staff are all lovely and friendly. I find them all an absolute delight to deal with. One staff member Rebecca went out of her way to call me last Sunday to see how I was doing after having to lose my fur baby Crispin. What a lovely gesture on Rebecca’s part. I was so very appreciative to Rebecca for her very kind act. Again I’m more than happy with Dr. Beshoy as well. What a lovely vet he is and so very good with handling animals particularly with my new pup Ringo. My heartfelt thanks to you all at Pawssum.
Thanks Dr. Sara
Thanks Dr Sara for finding a solution to treat a stray feral boy.
Gratefully, John
Sensitive and Kind
Dr Kelly arrived very quickly when it seemed clear that my dearest friend was not good. She was very sensitive to Holly’s condition and ensured she remained comfortable in her final moments.
Whilst I am heartbroken, it was lovely that Dr Kelly did everything in her power to reassure me that Holly was in the best of care.
Thank you for your kindness and professionalism at such a difficult time.
Dr Katie
So incredibly grateful to Dr Katie for the beautiful care and love she showed to our little Oscar. Dr Katie took time to hear a little about Oscar and the sweet cheeky boy he was and sharing our laughter and celebrating his life as he ate his treats before falling into a deep sleep. We weren’t rushed for the final step giving us plenty of time to gently stroke his head and kiss him goodbye. The whole process was done with enormous love and compassion and left us feeling uplifted in his gentle passing. Thank you Dr Katie from the bottom of our hearts. A truly beautiful person. Best wishes for your op! 😜 love Kerry and Mariah. 💜
Oscar
Thank you to Dr Katie who came to our home and instantly felt like family. With the utmost compassion and empathy to our distress, she put us at ease and comforted us over our decision, assuring us it was the right decision for our darling Oscar. Through tears there was laughter as we shared our stories of his adventures, his charm and funny character. Dr Katie treated Oscar like her own and shared treats (his favorites) while gently putting him in a deep sleep complete with a little snoring. We weren’t rushed but took all the time while he was still with us to cuddle and kiss him his last goodbye before it was time to put on his angel wings and leave us to his happy place.. a cafe in heaven with lots of treats 🙂 Dr Katie you are one beautiful human and we can’t thank you enough for giving us all the time we needed to say our goodbyes. All our love Kerry and Mariah (McDougall) xx
Caring Vet
Having to make the heartbreaking decision to put our elderly dog to sleep, the service and compassion received was amazing. On the day everything was clearly explained to us, our beautiful girl was shown love from Dr Shadi and the care given was amazing, we were given time to say our goodbyes and felt the whole process all be it heartbreaking was made easier with such amazing care from the vet. Thank you so very much.
Kind and professional
Dr Beshoy was very professional – and at the same time very kind. He arrived quickly which was a mercy as my cat was in terrible pain. He gave me time to say ‘goodbye’ …. He did not rush me at all. Thank you so much. Madeleine
The vet was very compassionate
The vet, Dr. Beshoy was very compassionate, gentle and caring. He made the difficult process soothing. I would recommend Pawssum Mobile Vets.
Faultless service – empathetic and respectful
Faultless service Empathetic, respectful and professional. Thank you for a seamless service at a difficult time.
Marleys check up.
Excellent service . Minimal waiting time for appointment
Dr Kel was very informative with helpful advice. She was very kind and gentle with Marley and he was very happy to be examined by her .
Thankyou Pawssum .
Excellent service, would highly recommend.
Excellent service, would highly recommend. Pawssum made a terrible time losing my best mate as good as it could be.
Great Service!
Dr Katie was great, even though my cat was very uncooperative!
Very understanding Vet
Very understanding vet, Dr Shadi had a very calming disposition, when he came on 18th June 2033. He was very professional in the way wanted to ascertain the reason why we wanted to euthanize our beloved Belgian shepherd Zak, to ensure that it was the right course of action. After examining Zak and looking at what tests and scans had been performed by another Vet, Dr Shadi agreed that Zak was very unwell and the time was right to say goodbye to Zak.
Thanks to Dr Shadi and staff at Pawssum. I would highly recommend Dr Shadi due to his compassion and professionalism.
Trudy & Family
Excellent Service Provided
This service was professional, amazing and made the entire process so much more calming for my family and my pup. We sadly had to put her to sleep but the Vet Dr. Shadi was so caring and reassuring through the entire process. We could have not asked for a better way of saying our farewell.
Service was excellent!
The Vet, Dr. Shadi was excellent. We appreciate him coming to us in the evening and help us with a difficult situation.
Fantastic Vet
Doctor/dogtor Stuart has seen my dogs twice now and both times has been fantastic with them.
He’s very gentle and patient with them which I really appreciate.
I’m sure it’s not easy having to work off customer’s kitchen benches and not have things like X-rays available to use. But Dr Stuart did an amazing job examining my little girl last night and ran through every thing that could be wrong with her. He provided me with some medication and she’s much better today.
I can’t thank him and Pawsum enough 🙂
Great service!
We were unable to get our local vets to attend so we called Pawssum to attend our dog who had been injured. The vet who attended was so kind and compassionate . He was thorough in his assessment and our beloved dog is healing well. We can’t thank Dr. Beshoy enough and would recommend this service.
Perfect service
Perfect service. Dr James was excellent. He was so professional and amazing.
Caring and compassionate
Caring and compassionate. I could not have wished for a kinder vet. Dr. Kel made the process so peaceful for our pet. After experiencing this service I will transition our normal vet care to Pawssum.
Feedback on pet euthanasia
We were quite distraught when our vet Dr. Kel arrived. she immediately set about building rapport with our cat Millie my son Daniel and myself. She talked us through each step of the process and was very calm and reassuring. She gave us a lot of flexibility and some suggestions about where to be when medications were administered. Overall the service was fantastic and Dr. Kel was very caring compassionate and thoughtful in everything she did for us. It truly was a good farewell. Thank you
Peaceful Home Euthanasia for Our Spotty
Dr Katie made a very difficult situation easier for our family. She explained every step of the process very well and was very respectful to Our Spotty.
Excellent Service
I was very impressed with the professional service provided by Pawssum for the end of life of my beautiful fur baby Crispin. The team were all very understanding and sympathetic in having to deal with a weeping owner. Wonderful Dr Beshoy was the loveliest vet I have ever met. He was very compassionate in the way that he attended to Crispin. I will most definitely be using Pawssum when I eventually get my new fur baby. Not too sure when that will be but hopefully not too long.
A very big heartfelt thanks to all the team at Pawssum including Dr Beshoy.
Pawssum experience
Lovely vet, Dr. Tamara arrived on time and was very helpful with our puppy who had an uti. She has medications on hand and was very kind and caring. This was on the Sunday of the long weekend, so was a bit expensive, but when there is no other alternative, that’s what you do for your fur kids. Thank you Pawssum.
Extremely compassionate and professional
As hard as the visit was, the staff was extremely compassionate and professional. They went about their duties as best they could in the circumstance which was extremely difficult for our family. Even with the pain our baby was in, she still managed to share a smile. RIP our Chloe
Kind and compassionate service
Thank you Dr. Beshoy and Pawssum for your kindness and compassion in putting an end to my little cat’s pain. No stressful trip to the vet but calmly and peacefully in her own home.
Caring and compassionate
Dr Katie is the best. Going through this awkward time, she was understanding, compassionate and a lovely person.
Thank you
Dr Baljinder was very respectful and professional with the Euthanasia of our cat Ranga.
Would definately recommend Pawssum.
Very caring and considerate
We would highly recommend Pawssum to anyone wanting a home visit.
Dr Kel was incredibly sensitive
Dr Kelly was incredibly sensitive and reassuring during a time of despair.
Peaceful euthanasia
Thank you so much Pawssum and Dr Beshoy for coming to us at 9.00pm on a public holiday to put our poor dog out of his misery. Compassionate and efficient vets. 100 per cent recommend the service.
Speedy, helpful service
Happy with my doggy’s appointment today. Will use Pawssum again. (Hopefully not to soon)
Best possible
I was very glad to be able to access this service promptly at a very sad time. All information was clearly explained and I was grateful that it went smoothly. Appreciated the cane basket provided for removal. Thank you
A very peaceful ending
I was really impressed by the way that the vet explained everything to me. The whole experience was very calm and peaceful. I was really dreading the ordeal but Dr Baahaa was really nice and sympathetic. Thank you for making it so easy for both Budda and myself
Great service
Lovely to have a vet come home, where the dog is completely relaxed. Dr Bahaa was warm, approachable, had a friendly manner with my dog. His examination was thorough and diagnosis and treatment appropriate. Will use this service again.
Great Service
Dr Beshoy took care of Luna who was unwell with gastritis. She is a very nervous cat and he took great care to keep her calm while she was examined and treated. Very grateful and happy with this Service.
My final goodbye made easy
Dr Stuart made me feel comfortable and even crack a laugh and joke during one of the most heartbreaking and nose-snotting moments of my life with saying my final goodbye to my little trooper, Coco.
I highly recommend him and will be calling on his assistance with our other animals.
Very prompt and very unaccustomed
Very prompt and very unaccustomed service and the best was very nice. My dog felt comfortable with him during the consultation.
Wonderful service, Dr Julia was
Wonderful service, Dr Julia was fantastic. Would highly recommend
Thank you
Amazing!
Thank you very much. My dog is extremely anxious. I love this service and will be booking again! Cheers to Dr Sug
Very Happy!
Easy and convenient,Dr Stuart super friendly and calm around my timid boy, will use Pawssum again, highly recommend and my very nervous Whippet could have his yearly vaccination at home.
Beautiful send off
Dr Sandra was so caring and understanding.
My Charlie hated going to the vet. I wanted a better send off for him than to be stressed when he passed. My other dogs wanted to be part of Charlie’s send off and Dr Sandra was totally accommodating, even with my border collie who has no idea about personal space. Charlie went to the rainbow with so much love. I would definitely and highly recommend Pawssum and Dr Sandra. Thank you so much
Goodbye Sophie
Dr Sandra was loving and respectful.
Understanding-Kind-Caring
Everyone involved in helping us say goodbye to our best little mate, Albert 🐾were all so very kind and helpful. The lovely Grace on the phone when organising everything. Dr Kel, ensuring Albert was comfortable and the wonderful Kathy who returned Albert with his little paw and nose prints.The whole experience was dealt with respect, compassion and kindness. Thank you ☺️
Compassionate Vets
Dr Stephen was so sensitive and gentle during the peaceful euthanasia process.
Quick and peaceful end of life service
It’s always devastating to say goodbye to a beloved fur baby, but our Thomas was suffering so the vet gave him a gentle farewell. We’re grateful he was able to go while surrounded by his family and on his favourite chair.
Excellent service+ good and
Excellent service+ good and timely communication+ patient+ responsive staff
Dr.Stuart visited our lovely Merlo on Monday 29, May 2023,
He was very kind, patient, supportive and a expert in his field.
Janey, Mae and Daniel were of great help.
We are very happy with Pawssum + will continue with it and happily will recommend it to our friends.
Thank you so much Dr Stuart and other staff.
Wish you all success.
Kind regards
Massoud
Socrates says thanks
Fantastic service, very thoughtful and was wonderful with Socrates. Would recommend these vets to anyone. Thank you so much.
Very happy
My boy was checked, vaccinated , and rear glands cleared, he is not the easiest dog to treat but he did really well and so did the vet. Her confidence and personality just worked wonders with Milo as she was a stranger. Will defiantly c as lol to hem back if needed. Milo loved the liver treats he is usually very fussy.
Amazing service and response
We were very impressed with the quality of the response time and level of care given to our cat. Our cat had passed before the Vet arrived. The way the performance and professionalism of the Vet was outstanding.
Thank you so very much.
Ian
Absolutely amazing.
I’d highly recommend anyone, and everyone too use Pawssum. It was nothing but smooth and no stresses, right from the moment I enquired till my boy’s safe return home. Very compassionate and patient, I must say Dr. Beshoy was very helpful and made it all much easier with his help. My 13 & a half year old bruiser was happy until the very end and I thank you for all your help.
Amazing vet
Easy to organise and the vet who attended was caring and patient. I couldn’t have asked for a better service at a difficult time. Thank you.
A peaceful goodbye
Our beautiful boy decided he was ready to leave Sunday evening. We wanted to make Billy’s last moments as peaceful and comfortable as possible.
Our regular call out vet was not available, however Pawssum answered and were able to get out to us within the hour.
Dr Nicholas was very reassuring. He explained things as he went and was both very professional and empathetic/gentle. Dr Nicholas was surrounded by 6 crying adults, and deserves to be commended on the way he handled such a difficult situation. Such a difficult task, but he made Billy’s final moments peaceful, in his own home and surrounded by his family.
It really means a lot that Pawssum and Nicholas were able to give our beautiful Billy boy the opportunity for the calm, gentle, loving ending we wished for.
Thank you so much.
Also, for anyone wondering, the service was very reasonably priced. We would have paid anything to make sure Billy got the best care possible, but we were nonetheless impressed by the cost, especially for an after hours Sunday home callout & private cremation.
Thank you again, it means the world to us.
Highly recommend
Our vet was so kind and caring. We were not rushed at all. To be able to stay in your home environment is so much better for your pet and your family.
Our Cat’s Rainbow Bridge
Dr Elena was fantastic and talked us through each step she was doing on our beloved cat Tamara. We were allowed to take our time with her and it was such a calm way of letting Tam go over the rainbow bridge.
Thank you once again for making it as peaceful and painfree for Tamara.
From the bottom of our hearts
A and D
Peaceful euthanasia
Thankyou for your compassionate service.
The vet that attended my home was amazing.
Great Vet
Dr. Kel was amazing. She communicated with us before the consult to make sure she has everything she needed. Actual visit went great for my kitten’s first experience. Vaccination and microchip done. Dr. Kel’s experience came through perfectly in handling my kitten who’s not used to being held down. Highly recommended and will book again
Chester
Can’t speak highly enough of the service provided by Pawssum and the visiting vet Dr Shadi.
He was kind and caring when we had to put our beautiful boy to sleep.
In this extremely difficult time he made the experience easier for us.
Thank you.
SAFE JOURNEY
We were so grateful to have a lovely vet sunny morning and out in the garden what a queens passing for our little staffy girl,
the friend to all, now chasing seagulls and being welcomed by Wednesday her lab sister.
thank you
Pawssum are amazing
Thank you so much to the very caring Dr Kel, she was very understanding and careful with looking after our good bye to our little girl Jinxy. Thanks also to the wonderful Kathy from Paw Bearers 🐾
Thank you Dr Beshoy was
Thank you Dr Beshoy was kind & compassionate & didn’t rush us. It was devastating & heartbreaking to lose our fur baby but he went peacefully.
Amazing service
Dr Bahaa was prompt, professional, respectful, and personable.
His bedside manner and service provided made the best of a terrible situation.
Excellent service
Dr Bahaa was very patient,Sid is frightened of strangers ,I was quite surprised when Sid let Dr Bahaa handle him ,if only for a minute 😂,if it wasn’t for Pawssum ,it would be impossible for Sid to see a vet ,I love your service ,thankyou
RaaCha and Beanie
Thank you so much. We could not have asked for a more empathetic peaceful end for our 19 year old fur babies.
Really happy with the pawssum experiance
Really happy with the pawssum service and will be calling on them again for sure. Wonderful vet and wonderful home service. Thank you!
Helpful vet appointment organised easily
Dr Kel was a very helpful vet who visited our home and was very good with my fearful dog. She helped me with what was needed and examined him in a peaceful way which made it very easy for him to participate. The appointment was available the next day and communication was excellent.
Dr Simon is amazing
Very professional and kind. Also very informative. What a lovely vet!
We can not thank Dr enough
We can not thank Dr Nicholas enough.
He was very professional and empathetic.
In such a sad time we are so thankful that our beloved cat was in the hands of such a caring person that made sure she went peacefully with no pain.
We can not recommended Dr Nicholas enough.
A peaceful euthanasia
Thank you Dr Celeste -you made it such a peaceful experience. My husband said you were the best vet he’s ever dealt with.
Thanks to Kelly, pawssum Vet home services.
Excellent home service for our big dog
German Shepard Zac , Kelly provides a caring service and got the job done.
Thank you all very much, we appreciate you help and would call you again.
All the best
Margaret and Rod Dudfield
10 May 2023.
I can’t imagine how this
I can’t imagine how this could have been better. Very professional and empathetic team made a difficult time easy and pain free for our beloved pet. Thank you!
Review
Found the customer service excellent. Julia was on time and very thorough with Ruby and Cleo examinations in which I found out that Ruby had another medical problem. Julia was also thorough explaining the medication for Ruby. Will be using Pawssum again.
Wonderful service
Thank you for a wonderful service. The Vet was so caring and gave great advice and took great care of our boys.
Exceptional Sevice
I thank Dr Kel from the bottom of my heart for making this very difficult situation so kind, quick, and calm. I cannot praise enough this wonderful service in that it bought a difficult time to such a peaceful and respectful end. Thank you Dr Kel and all who you work with. From my initial phone call to the last moments the service was impeccable. Thank you again.
Beautiful pet euthanasia experience
The vet who arrived to euthanasia our beloved 16 year old boy was just a beautiful and caring person. Showed us & our dog respect and explained everything in a soothing voice and manner. It was peaceful and quite beautiful. Will always remember it. Thankyou
Vets
Excellent, helpful home service. I have a very nervous rescue cat whom I struggle to get to the vets. A home visit by a vet took a lot of the stress out of the situation for her.
Thank you for looking after our girl
Thank you Dr. Julie and all the team at pawssum for the wonderful care you showed to us during one of our saddest days of our lives. We are so grateful for the care and concern you showed to our Peaches and to us.
Positive Pawssum experience
Thank you so much for our home consultation for my senior dog Roxy. It was so good to have a stress-free consult at home, as being a senior myself it’s not easy to transport Roxy. The Vet who attended was professional and compassionate to Roxy’s needs. Roxy has now recovered, still taking medications prescribed, which were explained to me in a manner on which I totally understood what doses were needed, and when. Thank you and will certainly use Pawsumm again. Can highly recommend
Dr Katie
Our beautiful 13.5-year-old Labrador Bella had a blessed life. To say Dr Katie was the perfect lady to send Bella off to pain free world and so soft, gentle and caring to us and our boys!!
Thank you for being amazing to us all!
Survey
I had a vet that came, and he was professional, ethical and empathic.
The process was very respectful
The process was very respectful and I had time to say goodbye and grieve. Thank you so very much
Peaceful euthanasia
After a bumpy start I cannot speak highly enough of the vet that came to our house to euthanise our cat, he was so gentle and patient with him and gave him a gentle send off. We are very grateful we were able to have this service in our home
Amazing Service
The Vet that came to our house was absolutely incredible! I cannot think him enough, he made such a horrible thing to do for our beloved pet so much easier.. he was kind gentle and explained everything so sufficiently.
I’m so happy we used Pawssum.
Thank you so much
Thanks for picking upCoco, we
Thanks for picking up
Coco, we appreciate the quick and caring service you gave
Thank-you
Dr Julie was so kind to me in a very difficult situation. I can’t thank her enough.
Savvy hodge and Dr bahaa
I cannot stress enough how great Dr bahaa was with my mastiff savvy..his diagnosis was spot on..it could’ve been a range of things but a blood test confirmed she has diabetes and that was one of his outcomes..he is a wonderful professional man who made my dog feel at ease and comfortable normally when I take sav to a vet she has to be sedated as she get so nervous but there was no need for thst and Dr bahaas comforting nature kindness and professionalism was impeccable..I have told all my friends and family about this wonderful service and one of the best vets that I have ever had the pleasure of meeting..he treated my dog with the utmost kindness and friendly nature and softly spoke to her and she was so at ease with him..if he ever opens a private practice I would have no hesitation in taking all of my animals to see him..he deserves a bonus or an award for how he treats animals and I cannot be more impressed and pleased with his great nature he is an absolute natural with dogs..myself and savvy cannot be more grateful and I hope he gets to read this message and knows what an asset he is to your practice if I ever need a vet in the future I will be asking for him..such a wonderful caring man and knows how much we love our animals…Dr bahaa you are one of the best vets I have ever dealt with and savvy wasn’t just another patient to you..you treated her with such kindness and compassion and I can’t thank you enough..you have found your calling working with animals and a great vet is hard to find and you are definitely one of them..your company should be proud as punch thst you work for them and I could not be happier that we got such a wonderful vet…your professionalism and caring nature makes all the difference and you explained everything to me so that I knew exactly what to do..savvy and myself are so grateful for meeting you and I know you will have a long and successful career..your company should actually hand out an award for vet of the mo th and I would certainly back that up..good vets that make nervous dogs feel at ease are hard to find and you are an absolute natural..tha k you so much for a job well done and savvy is starting to get back to her old self already…we will try a walk tomorrow and she how she goes. I cannot thank you enough…if only you worked on kangaroo island I would be booking you all the time…you are a wonderful man and a great vet…thank you once again
Dr Avi and Pawssum staff
Dr Avi and Pawssum staff were amazing we had to put our beautiful boy to sleep with much regret and sadness and they helped us through the process! Unfortunately there was no magic bullet for heartbreak
Victoria and Mojo😢
Franky
Very happy with this service. Vet was extremely gentle and service went very well. Franky is now recovering and wanting to be an outside car again but I am now retraining to be an inside cat not happy with this that’s Franky
I felt safe she was
I felt safe she was very kind thank you
PEQ – pet quarantine support
They helped me find and organize a vet to attend my dog in PEQ as we are relocating her from USA to Australia. The vet was informative, both pre and post visit calls and was familiar with the PEQ requirements. Would recommend for anyone needing vet support in quarantine
Excellent service
Tanya was fabulous over the phone during my initial conversation.
The process was very schmick. I’d totally recommend Pawssum. Was much easier having the vet come to me rather than traumatizing my poor old puddy in her final hours.
Well done on a fabulous service.
Thanks 🙂
Peaceful Euthanasia
The vet was very comforting and performed the service quickly and efficiently- definitely would recommend this way to have a loved pet put to rest at home.
Thankful
I was very happy with this service and the way everything was organized so quickly. You even came out on a public holiday, and you came as soon as possible, thank you for that. My darling cat Muffin was able to be at peace and in no more pain. Dr Beshoy the Vet, made her feel at ease and then she was asleep, then peacefully euthanized her in the comfort of her home. Thank you very much for everything.
Brilliant service that I totally reccomend
This is the fourth time I’ve had vet Julie out to visit my boys (two chis) and I can’t speak more highly of her! One of my chis especially is very reactive to strangers, so it’s been wonderful being able to have Julie come here, where he is more confident, and build a relationship with them.
She’s patient, and gentle, and I honestly appreciate everything about the service. I’ve had Julie here for vaccinations, to check on their teeth, and when they were both sick – and everything has gone seamlessly.
Absolutely 100% recommend, while I recommend Julie specifically, Pawssum itself is a wonderful and convenient service.
Caring and compassionate
I was in great distress when I first contacted Pawsumm to ask about home euthanasia for my 15 1/2 year old Pugalier Tilly. We knew it was time but I was afraid we would not be able to get her seen to for a day or so, so it was wonderful that they stepped in straight away and had an appointment organised for us that same afternoon. The staff were so caring and compassionate, and the vet Tamara was so good and gentle with Tilly; this is still the most difficult day you ever have to go through, but the service provided by Pawsumm made the whole process less stressful and a gentler was to say goodbye. Also the follow up was much appreciated. My heartfelt thanks to all involved. 💜🐶🐾🐾
From my first conversation with
From my first conversation with Tracey it was a very positive encounter. Every conversation I had was in the same vein to make me as comfortable in the situation as possible.
The young veterinarian who came was lovely
Very gentle with my little doggie, I have never attended a euthanasia before, it was a gentle and peaceful, and the vet was very nice and gentle.
I will have no hesitation in recommending your service to anyone.
Very peaceful experience
Our dog Buster had a very peaceful home passing. The Vet was very compassionate. We are so thankful for this service and would recommend to friends and family.
Great service, very prompt, would
Great service, very prompt, would highly recommend.
Wonderful Vet Doctor
Our darling dog Sasha was in much pain that afternoon, before a public holiday. When no other Vet was available, not even our house Vet, the Pawssum Vet, Dr Stuart, came around that night to assess the situation. Dr Stuart was so pleasant, calm and patient. The decision had to be made to put Sasha to sleep which was very hard for me. I will recommend Pawssum to every pet owner, and if I have a dog again will use their services for dog consults.
Thank you Dr Stuart and Pawssum Team.
Felix Booking ID 68767 – Home Euthanasia
The service provided by Pawssum Vets from start to finish was exceptional. Dr.Beshoy was so understanding about the loss that we were facing. He handled our fur-baby Felix with such care and dignity in the last moments of his life. I would not hesitate to recommend Pawssum to anyone needing pet services.
A peaceful goodbye
Thank you. This was such a gentle and dignified way to say goodbye to our very old and sick doggie family member. It was such a relief to be able to hold him in our arms in his own home. The whole process was warm and caring. I cannot recommend this service more if you are in need of it for a much loved pet.
Gentle experience
Thank you for being a kind and gentle veterinarian. You made our experience much more easier.
Excellent service.
Quick response to my call.
Excellent communication.
Arrived on time.
Made my cat comfortable.
Happy with the service.
Compassionate and caring
Dr Bahaa was so kind and compassionate, he helped our beloved Abbie pass over peacefully surrounded by her family in her favourite spot as the sun set.
Thank you so much for
Thank you so much for your kindness and support and care with hoii and my family
Just made it very special coming to visit Hoii at my home and putting hoii to sleep without stressing her
I will recommend you to every one I know when there fur babies need help
Thank you so much
Regards
Maree white
Thank you
Unfortunately, we had to say goodbye to our beautiful boy last night, Dr Stuart was so incredibly kind and caring. He was so very kind to our boy, and to us all. He made a day that was incredibly hard for us, just that little bit easier.
Thank you Dr Stuart for being so kind, it meant a lot.
Dr Lisa was extremely helpful
Dr Lisa was extremely helpful and helped my girl as she was very uncomfortable didn’t want her stressed, she was fabulous and very informative and helped me rectify the problem would definitely recommend their services in an emergency situation.
Excellent service
Excellent service and more importantly my dog is feeling much better after an injection to reverse nausea. Thank you.
Bye bye Misty
Thank you for your compassion and kindness in saying goodbye to our beautiful tortoiseshell girl MistyMoo. We loved you with all our hearts. Fabulous 17 years of fun and cuddles.
Saying Goodbye 😞
With a heavy heart 💔 we were advised and guided to make the very hard decision to euthanize our beloved family cat Diesel, she was a big part of our family for 16 years.
Dr Stephen compassion and professionalism was outstanding.
Thank you for making a very difficult situation an honorable one that my family will forever.
Reflect on and forever remember and cherish Diesel’s time with us ♥️
Vaccinations
Thank you, great service. I got both my dogs vaccinated and it worked really well. Ellie and Teddy got to stay in their own environment.
Pamuk
Thank you for your services the great way to say goodbye to my dog 🐕❤️
I was looking after my
I was looking after my son’s dog and was concerned about his recent surgery. Our usual vet was closed, so I called Pawssum, spoke to Shayne, she organised Dr Henry to visit us, all very professional, great result. Will definitely use them again
Happy pooch
A very efficient phone service from start to finish.Althought the first vet had to cancel i was given plenty of notice + a replacement vet for the next day. Tamara was great she was patient, efficient + helpful with advice. A much easier experience for my dog who gets very anxious going to a regular practice.
Dr Stephen provided swift consultations
Dr Stephen provided swift consultations to my cats at quarantine centre. One of my cat did eat nor pass stool for two days. After giving injections and medication, she felt much better and re-gained appetite. Thank you for the great service of Dr Stephen and the friendly and helpful staff.
Vet Visit
DR Tamara arrived on time ,she was great with my old dog,medication started straight away.I would not hesitate booking another visit ,everything was so easy.Thank you for a great service, and friendly staff
Thank you from Coco
Just wanted to say THANK YOU…
On 10 April we knew we had to make a very tough decision to say goodbye to our 19-year-old cat – COCO LATTE.
I called Pawssum and was kindly guided through the process. We did not want to distress Coco further and would rather her stay at home where she was surrounded by her family and her sister Chloe. Dr Stephen was totally amazing. He kept me informed, he helped my children (young adults now) say goodbye and understand – while I sobbed uncontrollably outside. Dr Stephen your compassion and care, and the way our pets acknowledged you with their head buts and rubs on your bag has filled my broken heart – they know a kind person and a good person…
Thanks sooo very much for helping Coco!I would recommend this compassionate service to any pet lover.
Brilliant very experienced vet.
A very caring experienced vet. Would recommend him to everyone. The staff organising the home visit were very helpful, keeping me updated on his arrival time. pawssum are a great team, keep up the great work.
Great service in a difficult time
The last moments with our special boy were so difficult but our attending vet was so gentle and understanding. Our Buddy was treated with care and respect and passed at home in our arms. A truly special service.
Drs advice
Thank you for the help and advice from your Vet Dr , our little boy went to sleep very gently he is in heaven and know longer in any pain , even though we had used another mobile vet ,thank yon everyone again,,
Roman Kloda
Great service
Dr Bahaa was efficient friendly and professional
Compassionate and Respectful
After our beautiful and much loved old Great Dane began to rapidly and quite unexpectedly decline on a Sunday we were faced with the decision of choosing a peaceful end of life for her. Right from the very first call to Pawwsum when Mae answered she was so caring and extremely professional. Dr Beshoy who made the house call was so respectful, compassionate, gentle and couldn’t have asked for a more dignified experience. We are so grateful.
Wonderful have aVet visit on Good Friday.
My 16 1/2 dog had vomited. She refused food and water. Worried I called a Vet to visit my home. What great relief to stay home for the consultation. The Vet was caring and gentle with my dog. Diagnosis and follow up was sensible. So pleased to have a Vet visit at on Good Friday.
Calming
The vet had the most calming voice and was the most respectful man.thank you very much.you made the experience so much easier.
Erik Hristovski
Dr Stephen was incredibly compassionate and professional in helping us say goodbye to our dog, Ben. He made sure we knew what was happening at every stage of the process and let us take the time we needed to let Ben go. Dr Stephen and Pawssum made an impossible decision feel very possible, and I will always be grateful for their support, diligence and compassion.
I was quite satisfied with
I was quite satisfied with the service provided, the attending vet was very caring and understanding
Vet Stuart, thank you soooo much.
The kindest, most compassionate vet I have ever encountered. his handling of the sad goodbye to Banksy, our beloved golden Retriever, was exemplary.
6 STARS to you Stuart.
Thank you.
The Smiths
Professional and Prompt
Booked an urgent appointment on the same day and it was accommodated. The Vet was Professional and explained things well. Home preventative treatment was discussed also. Very happy with the service.
Excellent Service
Ella my elderly chocolate Labrador first received a health consultation from the vet. After considering the options available to Ella and her age. A very difficult decision was made to let my beloved Ella go.
It was a peaceful passing she was in her own bed and kept comfortable with treats and water.
I am so glad I chose pawssum the vet came out within hours and was very respectful and ensured Ella passed easily.
Would definitely recommend pawssum to other pet parents.
Thank you
Lesley 🙏💐
Very satisfied
Was very happy with Julie,she was so good and gentle with Max,checked him out thoroughly,cut his nails(under protest from Max)and took her time advising me.
surely will recommend your mobile service,thank you.Gerda.
Very happy I found you
Such a great service, thank goodness you are here to help people who need home visits.
I couldn’t be happier, it was so easy book in and have Snoopy looked after within less than 2 hours as she needed pain relief.
Five stars plus
Thankyou for looking after Eddie
Thankyou for looking after Eddie it was a hard choice but I know he went peacefully in your caring hands. Having come to the home made the decision so much easier.
Bahaa is an amazing and
Bahaa is an amazing and compassionate vet, who was very comforting in the worst time possible. We said goodbye to our handsome 18-year-old little buddy Niles. Pawssum Vets is a wonderful service so you can be with your pets and home in the comfort and privacy of a familiar setting. Highly recommend.
Home euthanasia
We had Dr Shadi visit our home to assess our fur baby Oz who had recently suffered a stroke and had deteriorated. He was very professional and caring. Having our fur baby put to rest in our home rather than a vet clinic was not only less stressful for Oz but also ourselves. We were given time to say our goodbyes and cuddles then Dr Shadi gently helped our Oz begin his journey over the rainbow bridge. Highly recommend Pawssum vets
Dr Nick Tan came to
Dr Nick Tan came to our house yesterday to perform home Euthanasia our beloved pet dog Charlie
He was fantastic and very respectful in the time that he spent with us.
thank you
Gentle and respectful
Loosing a pet is painful but we were very grateful for Dr Beshoys kind, experienced and dedicated approach which helped our dog to be as calm as possible throughout.
Euthanasia service
Dr Stephen arrived within 2 hours of my initial contact with Pawssum.
He was professional, and took the time to explain the procedure and the effects on our injured cat Shelby.
The procedure went smoothly and was done with care and skill.
Thanks to Dr Stephen and I highly recommend the Pawssum Team for any veterinary services, in particular in-home euthanasia when the time is right.
Peace for Mollie
Very caring and compassionate
Thank you so much.
Dr Bahaa thank you for your kind caring and understanding. I was very impressed as nothing was to much trouble for him, he certainly has a way with animals. Baylie even behaved herself and let him do what he needed to do for her. Again Thank you and will be happy to call you again.
Kindest Regards
Helen
Fantastic service
I couldn’t get my dog Toby to the vet and was very unsure and nervous to get a vet to do a home visit. I was very happy with the service provided by pawssum, it was very easy to organize to an appointment online and Dr Tamara was fantastic, she explained everything and gave my dog very thorough examination. I definitely recommend pawssum and will use them again. 😁🐶🐾
Caring service provided
From an easy booking system to a caring service provided. My cat Peggy was looked after. Our visiting Vet Dr. Shirley was efficient and kind, even providing follow up check ins. Thank you Pawssum
Peaceful goodbye for Nipper
My father was entering palliative care and could not take his old dog. We were so relieved to give Nipper a peaceful goodbye. Dad was able to farewell Nipper and four days later passed away himself. I really believe Nipper’s peaceful end helped Dad with his own passing. Nipper and Dad’s ashes are now together.
Dog
Great service treated my puppies with love and care appreciate the kindness that was shown towards my puppies.
Very Happy
Fast and friendly service. Very happy with the outcome and would not hesitate to use again and recommend to others.
Peaceful Goodbye to our beautiful girl
Thank you for helping our beloved Maggie across the rainbow. We appreciate the kindness and compassion you showed us throughout the whole process, from the first phone call to the visiting vet to the aftercare and cremation arrangements, it made this very difficult time a little easier knowing you were all feeling our grief. Thank you again.
FANTASTIC SERVICE – SO COMPASSIONATE
We were so grateful to meet Stephen for our visit with Simba who has cancer and not long to go. We were not sure if we required euthanasia that night as were very upset. Stephen made us feel confident that the time was not just yet and gave him some medicine and made us feel very well informed. This is the best service and one where there is less stress on your dog as opposed to going to a Vet onsite. Thank you Stephen great visit and we really appreciated it. Regards Karen & Tony. and thanks from Simba
Perfect jobThe vet was lovely
Perfect job
The vet was lovely and explained everything
Highly recommend
It was a very hard decision but the right one. My dog was at home and relaxed. If we had taken her to another vet she would have been very stressed beforehand. Kobe was our baby so it was very hard to do. We were able to say goodbye in our own time and it was peaceful and definitely much better for her in our home.
Everybody associated with Pawssum were absolutely wonderful. Thank you for caring Pawssum. I highly recommend them for your pets.
Peaceful and respectful
This is a time that no one wants to go thru- the day our gorgeous fur children cross to the other side. To make that phone call is the hardest. The understanding and compassion on this journey is comforting ,professional and respectful. The reassurance that my decision is about compassion not guilt – made me feel that I had made the right call😢
Very professional service, and Shelley
Very professional service, and Shelley was very caring and helpful. Thanks Mary
Great Service
Cannot fault this wonderful service. My cat is very timid, and the vet was so gentle with her. I was very anxious as my cat had been hurt and could not get a normal vet appointment anywhere. Had seen reviews from people on facebook about pawssum so gave them a ring. By 1pm vet Tamara had arrived and treated my kitty. Very professional and kind. Will use them again 🙂
Peaceful ending
Dr Beshoy was very gentle and kind. I am so glad our girl Millie had a peaceful end to life at home with her family. Every part of this service was very professional as you are emotional, and their team are very caring to your needs.
Also, very punctual as same day treatment.
Dr Sugamar was respectful, efficient
Dr Sugamar was respectful, efficient and supportive.
Thank you for helping us through our gut wrenching decision.
Great as always
Dr Julie is so kind and caring! I always appreciate their help. Thank you
Compassionate and professional service
The services we received when we had to make the heartbreaking decision to say goodbye to our beloved dog were absolutely incredible. Thanks to this service the stress of going to the vet surgery was removed for our beautiful girl, and we were able to say goodbye in our own home privately and in comfort. The vet was compassionate and caring, and the people who collected her for cremation were gentle and showed the utmost respect.
Peaceful end for beloved tyson
Thankyou Pawssum for a sympathetic peaceful end for our beloved bull terrier Tyson. When the difficult decision was finally made for the old fellow your vet Dr Sugumar ensured it was done with a minimum of fuss and worry, with sympathy and compassion … Tyson has joined his friends to romp and play with in a pain free happy place …. Warm regards , the Stahr’s
Fantastic
The vet was super lovely, on time. Everything went smoothly. Highly recommend..
Vet home visit.
The vet that came for a home consult was fantastic. He was very focused on spending time with Allie making sure she was comfortable with everything he did. A very good experience definitely use Pawssum again.
Fantastic service
Fantastic service, very happy with the care from Dr Stephen who sorted out our kitten’s problem quickly and in the comfort of home. Highly recommend!
Pawssum is a great innovation.The
Pawssum is a great innovation.
The dr. who attended to euthanize a beloved waif I have cared for about 10 years was so professional, patient, courteous and quick- witted. He had to deal with a cat that had never been socialized the time she had been with me. When she arrived, she was in a very poor condition. I believe she had been cruelly treated, with possible internal injuries. It took a long time for her to gain weight and to trust, though I was never able to get closer to her than 1 meter away. Today’s mercy treatment for Fluffy was a very difficult job. I highly commend *Dr Bahaa who undertook it.
*With apologies to the doctor for not taking better note of his name. And apologies that he was wounded during the course of his work today.
Return visit
Unfortunately I needed a return visit for my cat who later developed an infection after 3 days. Staff on phone were very helpful and got me another appointment with Tamara the vet I had previously and whom my cat was comfortable with. I was also given a discount on call out fee so was happy with that. Wonderful service and wonderful staff who go the extra mile and a few days later texted to see how my cat was going. Most impressed !!.
Wonderful
What a service. Just wonderful. Very caring too!
Goodbye babygirl
Hardest day of our lives saying goodbye to our beautiful cat misty. Dr Bahaa came to our house and was amazing. Explained the whole process and was so compassionate to us and our babygirl. She fell asleep within seconds and all her pain was gone. We said our final goodbye and cried our eyes out, but our babygirl was out of pain and at peace. Thank you for your kindness, sympathy and understanding at this very stressful time. Goodbye babygirl until we meet again💖💖
So grateful
We were blessed to find this service for our beloved dog late on a Saturday night when we were unable to take him anywhere for help. From the moment we called till the time they took him away we received nothing, but kindness and the staff were so accommodating when they delayed coming so our son could come and say goodbye. The aftercare follow up has been great too. Highly recommend this organization. Couldn’t be happier xx
WOW a most excellent service!!!
Dr Julie and her assistant were truly amazing with my 2 cats. I can’t thank them enough for the care they took, professionalism, kindness and gentle nature. The knowledge of Dr Julie (wow!) She put my mind at ease with a situation I’ve been tackling with for years. She provided various solutions and management for my cat with IBD, Thank you Dr Julie 🙂
I will most certainly use this service again, even on a regular basis for follow up care.
Due to be a Sunday and living in rural area the peace of mind was so appreciated
My beautiful boy Wolf, suddenly became acutely ill on a Sunday lunchtime he began to vomit and have diarrhea, due to location of where we live and being a Sunday my local vet was closed and closest emergency vet wanted me to wait. For this reason I did a quick search and found Pawssum. It was a quick and easy process and within 2 hours the vet had come to our home, helped my wolf. Wonderful vet and wolf is on the mend and back to his happy self. Great service, efficient, a trusted process, would highly recommend. Thank you Dr.Beshoy
Thank you Pawssum!!!
It’s excellent good service and
It’s excellent good service and very friendly worker, and I really appreciate it very much thank you.
Excellent consultation
Thank you, Dr Julia, for coming in on a Sunday to look at our cat Eddie.
It was an excellent experience, and we will definitely use Pawssum the next time again.
Caring service
We found everything caring and respectful thankyou
Compassionate Care
Thank you for providing an efficient, professional, and thoughtful service at a very distressing time for us.
Our 18 year old Sammy became ill very quickly on a Friday evening.
Within an hour of our first contact, vet Elena was at our home and helped our Sam peacefully on his way.
At every step of the way communication was very clear and delivered with compassion.
Thank you.
Carmel, Bruce & Sam
A very professional and compassionate service
Thank you for the compassionate understanding and professional service provided to me and my beloved Golden Labrador.
Compassionate and responsive
I was so relieved with the prompt, compassionate and respectful care provided for my 22year old cat at the end of his life. I would recommend the service. It was a timely and professional service.
Very happy
I am very happy with the vet visit. Very professional and friendly. Most importantly my cat Angel was comfortable with the vet.
Highly recommend
Extraordinary service from the moment we had to book a euthanasia service for our dearly loved 17-year-old Burmese Charlie. Rebecca on the phone was understanding and guiding. Dr Julie and her colleague arrived on time. They were both lovely, gently talking to Charlie and us and his other 2 Burmese brother and sister. They acknowledge our love and make Charlie ever so comfortable treated him with dignity, respect and kindness. I cannot fault this service and highly recommend if you are unfortunate to need it. RIP Charlie and thank you Pawssum, Rebecca, Dr Julie and your colleague you do a wonderful service in the most unfortunate moments in our lives. Gray family Northcote.
I would be using pawssum
I would be using pawssum home vet service again as I rang on Sunday to make an appointment and the vet was out on Monday and on time. great service.
I will be recommending to family and friends.
Alfie Visit
DR Stuart was amazing and my 2 year old twins thought he was great after they sussed him out and What doing with their cat. It actually was a stress free appointment. Thank you again for helping Alfie she is so much better
. Mobile vet is Amazing.
A peaceful passing
Vet was so considerate, gentle and caring when he put our old sick dog down. It was a beautiful send off. We would have given or a 5 star review. But we had booked our vet for a certain time 2 days beforehand. As we planned to make our dog’s last day go smoothly, but through no fault of his own, our vet had to deal with an emergency. We hope the animal was saved. But we had no choice but to wait between 1-1.5 hours for him to arrive. Apart from that we would definite consider using PAWSSUM again. Thanks for making my dog pass with dignity & peace.
Amazing vet
What a wonderful vet Kellie is! So good with my big dog and went out of her way to help. Can not recommend her enough
Vets on Wheels- a great idea!
Great experience. Vet arrived exactly on time stated. Thorough examination and an overall wonderful, stress free experience. Both for myself and our cat, Ally. Will definitely use again!
Fantastic experience
We couldn’t be more grateful for Dr James! It was the calmest vet appointment that our 22mth old GSP has had. Having dr James come to our home meant Jethro was relaxed and not anxious to leave the room. We received treatment for his paw infection as well as follow up emails to check on our pup. The whole experience from booking – consult- payment and follow Up have all been very convenient and positive. Thank you to the Pawssum team!
Feed back
Excellent service
Fantastic service
Kel was fantastic and provided a wonderful service to my cat Lily. Lily is now much better!
Awessum Pawssum
Having had a negative experience with the hospital, after our cat had been attacked, he became increasingly unwell.
Not satisfied with the diagnosis I received I contacted Pawssum. Dr James came out with his lovely colleague. To say they were both fantastic is an understatement.
They both handled Dusty with gentleness and showed great care. They did what they needed to clean and observe his wound and provided him with the appropriate antibiotics and pain medication.
I highly recommend Pawssum and will definitely use their services again.
Wonderful service
Our vet was wonderful. She thoroughly checked our dog and gave him some much needed pain relief and gave us great advice.
Very compassionate!
Pawssum were easy to use and very communicative. Dr Sharmila was amazing! She made the process of putting my beloved Silk to rest a really good experience. The cremation company I booked with them was there waiting until I was ready to let them take my dogs remains away. Thanks, Pawssum Would highly recommend these guys and will definitely use them in the future.
Pawfect
Fantastic services .. reliable kept in contact with me as the job was allocated .. I called the team. About 6pm and the Dr Shadi was there by 730 .A true gentleman with my baby explained everything so well caring took his time caring with both my baby and I .. couldn’t recommend this service more highly .. my baby’s all thanks so much Dr Shandi
A Very Caring Service
Dr Tamara helped us to say goodbye to our beautiful 15 year old spoodle Eddie. She was extremely calm and caring and explained the whole procedure beforehand and during and made a fuss of our little man. Eddie remained calm and at peace being in his own environment and surrounded by his loved ones. Thank you Dr Tamara.
Euthanasia service
Hi,
Dr Henry came to see Bella on Monday evening, January 30th.
He was extremely professional, and took the time to properly explain the procedure and the effects and likely outcomes.
The procedure went very smoothly, and while it was extremely sad to have to put our dog down, it was done with care and skill.
Bella passed on quickly, surrounded by those who loved her.
Thank you Patrick Morgan
End of life decision
A very good experience! I could not wish for a better vet and person to handle this incredibly difficult end of life decision we had to make for our beloved Missy. Thank you Dr. Stephen!!
Much Needed Service
Pawssum made a tragic decision day so much less stressful for me by allowing me to request a vet for later the same day at short notice so I could focus on spending the remaining hours with my beloved baby instead of trying to call around various vet practices. Dr Tamara was incredibly compassionate, gentle and respectful. I will always remember the space she held for me and Vince as he passed away to fly high.
Thankful
I am very thankful to Vet James and staff for their efficiency. I found everyone connected with the consult for my dog extremely, helpful, caring and polite from the phone call to the visit. My little girl is acting more like herself and improving each day. (Thanks for the info too.)
Merlin
From the moment I called, your service and follow up was quick and efficient and went above and beyond
I am really grateful for the kindness which we received from everyone we came in contact with
Dr Beshoy was amazing
I thank you on behalf of Merlin and all of us for helping us through a very hard time
Thank you, it was very
Thank you, it was very reassuring to have Spice checked by Dr Beshoy.
Excellent Service
Dr Beshoy was very kind and gentle with Ebony. She woke up paralyzed from waist down, was almost 14 years old and in a lot of pain. Ebony was humanely put to sleep, and everything was explained as he went. The staff on the phone were also very kind and helpful.
Caring and compassionate
Dr Beshoy was incredibly kind and compassionate in looking after our beautiful girl Goldie who he had saved following a stroke year earlier. Our darling fur baby had become paralyzed that day and she went to heaven with peace and dignity.
Compassion and care
Dr Sugumar was very caring and helped comfort us on a very difficult day. Our little man was so comfortable as he passed, nothing like the anxiety he used to feel going to the vet. Thank you so much.
We cannot thank Dr Bahaa
We cannot thank Dr Bahaa enough for his compassionate and professional service. He told us what was going to happen and gave us time to say goodbye. 5 stars is not a higher enough rating for the job he did and manner in which he did it. The Nordin family.
Fast friendly reliable
Reliable and super friendly service
Made the last moments of my baby boy peaceful and comforting
With reliable pricing
Would highly recommend
Peaceful farewell
We had Dr Bahaa come to our home to give our final farewell to our beautiful Boxer Ali. He was so lovely and sensitive but also professional and made sure that we all understood what was being done and walked us through it from start to finish. He gave Ali the most respect and love while he was there and we could not be more grateful with his service.
Kind and Efficient.
I have used this service twice and have found it to be so thoughtful and helpful.Excellent vets and so very kind.Booking was very easy and I would highly recommend Pawssum.Very easy to have the vet come at a convenient time and so much less stressful. Awesome service. Thank you so much.
Good service just weekend rates a little excessive.
I called pawssum vet for a home visit for a dog consult I found the call centre polite in dealing with my concerns about my dog’s injured paw as he was limping and they sent a vet with in the time frame they said they would.
The vet was courteous and gentle in dealing with my dog and quickly treated the animal
The vet gave me the medication required some antibiotic tablets and antibiotic cream and instructed me on how to apply it
I just found the weekend rates a little excessive but my dog is better and that’s what’s important…thankyou Pawssum.
For your quick response.
Regards
Sal
The Vet Dr Shar was warm.
The vet Shar was warm and attentive to our dog. She provided me with details of care and possible other health checks to talk to our local vet about when I do a general visit.
Humane Euthanasia
Dr Bahaa was very kind and gentle with my beautiful girl, Chloe as she was put to sleep peacefully. It was a difficult decision make, but I know it was the right one for Chloe.
Kind & Caring
Dr Bahaa was very kind & gentle with Kobe and the fact that he was able to end his journey at home where he was happy & comfortable was the best possible outcome for us all.
I’m so glad you came
I’m so glad you came and gave my dog a peaceful death. Dr Sharmila was kind and caring. I cannot fault your service. Thank you.
I wish we had known
I wish we had known about home euthanasia for our previous pets. It was such a peaceful process for our beloved Indi and that made saying good-bye to her much easier. Thank you Kel
Thank you dr Shadi for
Thank you dr Shadi for your professional service. Our 20 year old beloved cat became seriously ill and we had to face the inevitable. dr Shadi ‘s reassuring explanation and compassion made that hard day more bearable. What an excellent service and so much better for our beloved old boy to go peacefully a home surrounded by family members including a four legged one. We used Pawssum services the first time but won’t hesitate to call again if needed.
Dr Kel was absolutely amazing!
Dr Kel was absolutely amazing! She talked with me while she was preparing my dog to be put to sleep so that i could be strong for him. Once the procedure was over she comforted me and made sure i had support available. She was sympathetic and also reassuring that we were making the right choice.
Would recommend Pawssum
Celeste was kind informative gentle and supportive.
I really appreciated her assistance.
Thanks
Sue
Very caring vet
Thank you for the care you gave our dog Bailey. Honest and compassionate we thank you. Lisa and Tony
Thank you
I’ve written a google review for Steve and your company both on Google reviews. Thank you so much for everything.
A very kind and caring vet
We were able to book a vet so quickly. Dr Stephen was kind, supportive and thorough – he made the sad process so much more manageable.
Tahnee Rafferty final breath.
I rang Pawssum as I wanted a Vet to attend at our address — Dr Nick was allocated the task of sending our old puppy on her final journey.
He arrived on time and was very sympathetic to our wishes and obvious distress —
the procedure was carried out with feeling and complete comfort for Tahnee.
Thank you all at Pawssum so much for your wonderful service.
Graham Rafferty
A Peaceful Goodbye to Oska…
While this feedback is difficult to write, it is also something that we would like to share…
I cannot recommend Pawssum enough. I had no idea this type of service existed until we had the need for a home visit to put our wonderful little dog Oska to sleep.
From the very beginning every detail was explained about at home euthanasia. It was then followed up with an email explaining the full process.
The vet that came to us was Dr Stephen. He allowed us to do things at our own pace and was extremely caring.
As much as it was hearth wrenchingly difficult, this was the most caring, perfect way to say goodbye to our wonderful little mate.
Oska’s final departure was dignified, and the extra touches were much appreciated.
Thank you again…
The Warren Family
Great experience, on time, lovely
Great experience, on time, lovely Vet! Edward feeling better! Amazing service! Grace was a great help on the initial process, quick and efficient and caring!
The vet that came out
The vet that came out to our home was so respectful of the situation we were very emotional and he just stayed extremely professional. We would highly recommend this service. Our beautiful girl was very relaxed through the whole process. Thankyou Pawssum for making this a much nicer experience and her being comfortable at home
Very professional service. Thank you
Very professional service. Thank you for taking extra care.
Thank you for your care
We are extremely grateful for the gentleness, sensitivity and expertise from Kel in ending the suffering of our dog peacefully in our home with his favourite humans around him. The respectful follow-up removing him for cremation was also much appreciated.
Excellent Service
Pawssum Vet coming to our house on public holiday for our Benji was very good as we could not have taken him anywhere without a great deal of distress to Benji and our family Vet was lovely it was a very sad day but would recommend the Pawssum sevice
Great service
Great service
Peaceful experience
We would like to thank Kel so much for her incredibly caring and compassionate nature. It is never pleasant to say goodbye to our furbabies and she made the experience for us and Toby very gentle and peaceful. We can’t thank you enough.
Compassionate and caring
Dr Nicholas handled the situation very professionally and compassionately. Much appreciated. Thank you.
Thank you.
Excellent service from first point of contact to having Dr Kelly arrive to treat my dog. She was kind, considerate of both of us, and very thorough.
Vet lovely
Vet was lovely and assisted promptly.
Thank you
Thank you for making the end of life experience for my beloved dog peaceful and comfortable in her home.
Caring and compassionate
I made the heartbreaking decision to send my beautiful little girl over the rainbow bridge. She lived a long life (20 Years), but she was failing in her health due to her age, her mobility and wellbeing, her quality of life was declining rapidly. I knew it was time, as much as i didn’t want to let her go, I knew i had to make the booking. Knowing that she would be at home, rather than a sterile vet clinic, made the decision that much easier and less stressful for both of us as I was an absolute mess. Julie was very caring and understanding of situation and treated her with respect and care. I booked the appointment at 9:30am for 11am thinking that it may take some time to respond, they contacted me almost immediately to confirm a time which was for 11am and clarify the costs etc. I recommend this service to anyone who, like me is an ugly crier and would have even struggled to drive home, but more importantly who wants to see their loved fur babies to be comfortable at home when they pass.
Very helpful and sympathetic
Very helpful and sympathetic the vet Dr Bahaa was so understanding he explained everything in detail and quietly went about his business after we had all loved our dog. I held him as he left us and the vet stayed until he was sure we were all OK
Excellent service
Thankyou for the prompt and professional advice we received when my 12 week old kitten got caught in a closing door. The telepet call was easy and the vet thorough, professional and patient. Our little girl is fine but we were very worried. The Vet put our mind at rest and advised on what to look out if she showed any signs of distress. An excellent service which I will recommend to firends and family.
Thank you!
Amazing service and sensitivity from
Amazing service and sensitivity from all involved.
Huge thank you to Mae for your excellent communication during what was a difficult decision and time for our family with our dog Alex. Touching base with us afterwards was very thoughtful.
Outstanding empathy and expertise from Dr Stephen, who held our appointment very late in the evening. You enabled our beloved family pet to pass with dignity and kindness.
Fantastic service – great peace of mind
Of course our most precious furry friend Harry developed a first time limp over the Xmas break. With our usual local vet off until January 3, we couldn’t bear the thought of him having to wait to get looked at.
The service was great. Arrived when they said they would, were really thorough with the assessment and no need to try and get Harry into the car – saving him even more discomfort.
Couldn’t recommend them more highly. Thankfully the consult thinks it’s only a minor sprain, but at least we have peace of mind and more importantly, Harry has some medication to make him feel more comfortable while he is on the mend.
Thank you
Thank you for not making ny beautiful Saffi dog wait to rest in peace.
Thank you for your kindness, gentleness and understanding to both my self and my lovely friend.
Quick, kind care
The response was swift from the time I called. The Telehelp to the vet visit was respectful and helpful. Our old girl was given a dignified exit surrounded by her family. It’s a hard decision to make but it was made easier by this team.
Excellent service, lovely gentle vet
Excellent service, lovely gentle vet Tamara. Would use u again. If i need to put Cassie to sleep at home would do it with you. Do u take dog with u to get ctemated ?
Friendly & Helpful Service
My cat is very distressed by car trips, so this service was very helpful to allow her to be seen with minimal stress.
The attending vet (Dr Bahaa) was very friendly, gentle with my cat and clearly explained the treatments she needed.
I was unsure about booking a mobile vet service, but now would definitely recommend to others who need or prefer a home visit for their pet.
Thank you Pawssum!
We could not be happier with Pawssum and Tamara the lovely vet! We were very worried about our elderly great dane and needed vet attention on Christmas morning. The emergency vet clinics we called all said it would be at least a four-hour wait. As our dane was unwell and is a very timid and anxious girl we really had no idea how we were to cope. Then I rang Pawssum who were amazing, sending a fabulous vet to our home just one hour after our call!
Tamara thoroughly examined our dane and also our arthritic pug, diagnosed the issues and gave our dane a pain injection, clipped her toenails, and gave us ongoing medication and scripts for both dogs. They are both so much better and happier and we couldn’t be happier too! Thank you for everything. Pawssum and Tamara will be our first point of call from now on.
Extremely caring and informative service.
Extremely caring and informative service.
Gold service
Outstanding service provided. They came to our house and offered the most wonderful service to our family. Unfortunately our dog Coco was not well. The team were very caring, sensitive and listened to our family needs. Nothing was a problem in taking the upmost care of our girl. It was a public holiday and yet these people went out of their way for our Cocos final moments. We cannot thank them enough for being there at this heart wrenching time, we fully recommend Pawssum for anyone needing outstanding treatment for their beloved animals.
Made a very sad day a warm memory
The kindness shown to us and our beagle, Alfie, at such a sad time will always be remembered. Dr Bahaa was so lovely and thoughtful. I am very relieved I chose Pawssums over visiting a vet surgery. Being at home was 100% better for my family as well as for Alfie.
Gizmo
This is the 3rd time we have used pawssum for at home Euthanasia. The vets are all lovely to deal with and make it so easy to deal with the fact that our pet needs to be put down. It is an amazing service and is more comfortable for our animal. Our dog Gizmo had been unwell for about a week and wasn’t getting any better and was getting quite snappy and angry as he was in pain. Pawssum were amazing with him.
The passing of Bob the dog
In many ways it was more than we could have hoped for. Bob passed away very peacefully. Dr. Bahaa was a calming presence – explained what would happen clearly – then gently sent him on his way.
If only we could have such humane treatment of humans!
Thank you Dr. Bahaa and pawssum.
Best wishes,
Mark
We were so comforted by
We were so comforted by the beautiful Dr Bahaa ‘s professional service. He was compassionate and allowed us time to say goodbye to our beloved Lucky.
Gold star ⭐️
As hard as it was
As hard as it was it was nice to be able to say goodbye to Midnite in her own home. To have all of us around her.
Great service. My cat Shadow
Great service. My cat Shadow shy around strangers, so it was great to have vet come to my home. Dr Stuart was great with Shadow even though Shadow was abit of a struggle to handle Stuart was calm.
I have the utmost respect
I have the utmost respect for the service that was provided for me and my very precious little Chihuahua. I was absolutely dreading this visit but Dr Bahaa was extremely compassionate and made it as comfortable as possible. He was informative, professional and extremely kind. It isnt a cheap service but well worth the peace of mind i got from knowing my little girl was in her own environment and relaxed as possible. Thank you!
friendly and mindful of the
friendly and mindful of the situation.
Thankyou for making the experience the best it could be under the circumstances
Convenient and helpful
This was a huge relief. Dr Ivy was patient with both my dog and me, ensuring my dog’s sudden eye condition wasn’t an emergency. The treatment was helpful and affordable as was the follow up advice for my dog’s condition.
Caring, Kind, Efficient
Thank you for your prompt service and your follow ups. Pawssum Pets is awesome and we will definitely call on you again.
If the love we had for Ricky counted for anything he would have lived forever
Thank you Pawssum for making the heart breaking process that little bit easier to manage.
When we first saw Ricky in pain at 630am on Tuesday 6th December we made the unenviable decision to put him in a better place.
We contacted Pawssum whose processes were amazing and a vet was arranged to attend our home at 1030am the same day.
To be able to sit with Ricky during this extremely emotional process will be an everlasting memory knowing the process was painless and he has gone to a better place.
Thank you Pawsumm for all you did.
Regards
The Holland Family
Pleased with Pawssum
We are very happy with the service provided by Pawssum. From the initial prompt reply, to the Professional and courteous service, we highly recommend Pawssum for your pet’s requirements. Our dog is much happier, and on the mend. Thank you very much Dr Bahaa, and thank you Pawssum, we will definitely continue to use your services.
Excellent service. Prompt, friendly, caring
Excellent service. Prompt, friendly, caring and kind. Luna, our dauchshund, feel in love with Stuart, and wanted to race off with him🥰 even after been given two needles! Highly recommend. ⭐️⭐️⭐️⭐️⭐️
Heart breaking decision made so much more bearable
Dr Sharmila was so lovely, sympathetic and professional and made this process much easier to deal with.
Caring and compassionate
Dr. Bahaa was kind caring and compassionate.
Pawssum were there for our dearly loved Derango
We contacted Pawssum because of recommendations, their extended hours and obvious professional approach.
We were uncertain if Derango could heal and so relied on Dr Bahaa’s experience, diagnosis and support.
Derango passed peacefully with doctors’s assistance.
Derango was comfortable at home with us. So pleased he was in his bed and familiar surroundings. He passed quietly and relaxed.
We really appreciated Dr Bahaa’s obvious compassion and understanding when looking after Derango during his passing.
Please pass on our gratitude to him
We are so very happy we contacted Pawssum.
Pawssum organised for Derango’s cremation and assisted us with decisions. Phone conversations were handled delicately from my original call and included respectful sms and emails. Staff were so supportive and understanding.
We highly recommend Pawssum for all in-home pet attention. Thank you, Ann Dow
Excellent support for the toughest decision
Dr Nick’s assurance helped me accept that my choice was the right one, despite the heartache associated with stopping Jasper’s pain.
Very Professional and caring
Dr Stephen was incredibly patient and caring during our beautiful Skeetahs euthanasia.
A nice service during one of the worst days of my life.
Molly
Doctor was lovely. Kind and gentle with my cat. Explained process for future in terms of specifying if a call-out is urgent—which this would have been classified as.
Amazing Customer Service and understanding.
100% recommend Pawssum. Amazing customer service even in the most difficult of times. Bennett was our vet and was incredibly understanding and easy to deal with.
Was the hardest discussion I have ever had to make but Pawssum made it that little bit easier.
R.I.P Kobe
Positive and professional home vet visit
I am very happy with the professional and caring attitude shown by the administration and vetinarian staff at pawssum. I highly recommend their services.
Dr Stephen was very kind
Dr Stephen was very kind and caring – Zimba passed away very peacefully 😥😥😥
Fantastic service. Dr. Bahaa
Fantastic service. Dr. Bahaa had a Lovely caring approach. I am very glad we used your services. Rio died peacefully at home in the backyard with us by his side.
DOG PEACEFUL HOME EUTHANASIA
It was so much less traumatic for us at this very sad time to have Dr Beshoy come to our home. Our darling boy was in his home environment so much better than going to the veterinary hospital. Thank you, Dr Beshoy,
Calm during a tough time
Dr Stephen came and helped bring our dog peace. It was very sad for my partner and I but Stephen’s quiet, solemn and respectful manner made the day as bearable as possible.
He explained all of the elements very clearly and gave us time to process and say goodbye. Thank you doctor.
Excellent service from Doctor Stephen.
Excellent service from Doctor Stephen. Very thorough in examination.
Great service
I’ve used Pawssum twice now for my cat who is not friendly with strangers. Both times I have had a fantastic experience. The vets were professional, made my cat feel at ease and gave great advice/support. I would highly recommend this service.
Peaceful euthanasia
Making the decision to euthanise your dog is an incredibly hard and sad decision. From the moment I called pawssum to the end, I was greeted with nothing less than kindness and compassion. The vet who came out was so caring and respectful and made an incredibly hard situation more bearable. I feel my dog got the best treatment and is in a better place now. Thank you again
Wonderful Out of Hours Service
Such a great afterhours service when you have a sick dog at home on the weekend.
Great communication regarding when the vet would arrive from our very first contact with frequent updates to follow.
Dr Stephen was very thorough, kind and knowledgeable. He provided medication and made our dear dog comfortable, which put our minds at rest too.
I can highly recommend Pawssum and we are very grateful for their service.
Jets euthanasia
I was very impressed with the vet from Pawssum, he explained what he would be doing from the start to the end with my sons dog. Thank you.
Very happy with the service
Very happy with the service provided to Heloise on Monday 14th November. Heloise felt safe, and able to co-operate with the vet. She can be timid, and is easily distressed, so it was really good that she could be treated without trauma. Many thanks!
Thank you
Thank you for the great care your vet took in putting my cat Snook to a peaceful sleep
Please thank your vet for this.
I would recommend pawssum to give your pet a peaceful painless farewell.
Thank You
John Preston
Very professional and compassionate service,
Very professional and compassionate service, thank you.
Vet was very thorough with
Vet was very thorough with my old dog and provided various treatments/medications for his bad skin health.
Great work the kittens look great
My kittens are healthier now the vet was great
Farewell to my poor puppy
What can I say… there was nothing pleasant about what needed to be done.
My puppy was suffering and I had to make the hardest decision I could ever imagine!
However, pawssum were very helpful and kind throughout the process and really did provide an entire solution so there was nothing more to organise afterwards.
Sooo AWESOME!
We were sooo impressed with the humane way they dealt with not only our beloved Hunnee but also us! We could not have asked for more- they understood the pain we were going through as we fought letting her go! Highly recommended…
Thank you
We said goodbye to Gypsy outside in the sun.
So much better for her at home.
Dr Lucy was lovely and caring.
Thank you for your service
Thank you for your service very caring and understanding allow us too spend as much time with our beautiful boy Jessie before he crossed 🌈
Caring and understanding home visit
Caring and understanding home visit from the Vet…..thanking you..Gary & Kathy
So Thankful
As hard as it was I want to give A Big thank you to dr Natalia for all that you done.. to see the emotion and dedication u had marley took a liking to u and it must of been hard for u to put our fur baby to sleep. But you came In to our home so calm and full of emotions yourself and explained everything perfectly considering We were a mess. You really put us at ease you are amazing. Thank you for giving our Marley girl the dignified send off she deserved.
Beautiful and Grateful
A Big thank you for all that you do.. it must be the hardest job putting our fur babies to sleep. But you came In to our home so calm and softly spoken and explained everything perfectly considering we were all a mess. You really put us all at ease and my hubby and kids all agreed.. you were awesome. Thank you for giving our Billy the dignified send off he deserved.
Fast and Reliable Service Round the Clock
Thanks to the Pawssum team for arranging such an urgent service for my dog. It’s all about commitment and dedication. Under pretty critical situation for my dog in the quarantine center, it’s fortunate that Pawssum found Dr Sugumar for me. My baby felt much better on the next day. I will recommend their service and engage again.
Our last goodbye
Saying goodbye to our beautiful Chutney was the hardest decision but Dr. Natalia made this process a little easier with her kindness & support. Being at home when we said our final goodbye meant Chutney was surrounded by her most loved, she was calm & comfortable. Thank you.
Euthanized pet dog
Dr Bahaa was great. He took his time and showed great compassion. He explained everything to us 10 out of 10
My beautiful sweet gentle boy.
Euthanasia my dog.
The vet was very caring, helpful and prompt and professional. Such a lovely man.
And Customer service helpful and thoughtful.
Excellent service
The service we got was exceptional, Dr Sharmila was very gentle and careful putting our beautiful dog Down peacefully on his favourite spot on the couch.
She was empathetic and gave us all the information we needed to be informed of his passing.
I would recommend Dr Shadi
I would recommend Dr Shadi to everyone who needs assessment and assistance for their pets.
Very professional, caring and compassionate service that help us to make the right decision for our beloved dog.
Excellent service!
Pawssum were great. The lovely Vet Dr Pete, who came to our home to euthanise our darling dog Max, was professional and experienced, but also so very kind, gentle and understanding. He didn’t hurry and let us take our time to be with Max before and as he passed and showed great compassion and respect for Max and for us and our obvious sadness. We have other senior animals and will definitely use this service again, as long as we can book Dr Pete. Thanks to all concerned for your caring and kindness.
I would recommend to anyone
I would recommend to anyone to use this service.
The Vet came quickly
I was very pleased with the thorough examination provided by the vet as well as the information clearly communicated to me.
Very Sad Time
For what was a very difficult and distressing decision to put our beautiful LLOYD to sleep was made so comforting by having the option for it to be done at home outside in the sunshine surrounded by his family. The vet was so caring and gave us all the time we needed to say our goodbyes. Such a beautiful peaceful experience for all involved. Thank you pawssum🙏🏻
Couldn’t recommend more
The Pawssum team made one of our hardest day go as best as it could possibly have gone. Grateful for their professionalism, kindness and empathy.
AMAZING
What an AMAZING service that you provide. Such professional and compassionate staff that are there to help every step of the way.
Thankyou for making our Fur Baby’s journey over the Rainbow Bridge a positive and lovely experience for us all
Relief
I really thought my 12 yo Border Collie was having his last day, but the vet was so reassuring and empathetic, gave him antibiotics and pain killers, so happy, will use pawssum when the inevitable day does come.
Thankyou!!
Pawssume are awesome
Everyone from the 1st phone xall was fantastic. The website is easy to navigate. Stephen was on time & brilliant. Thor is going fantastic
Thank You
Thank you Pawssun and Dr Lucy for a peaceful goodbye to our beloved dog Juno. One of the most painful days of our lives was made a bit easier with your service and compassion.
My Boo Boo 😘
Very helpful at a very trying time! Quick friendly caring service! Helpful with payment selection. The vet who came to the house was lovely caring and kind towards myself and my pooch Boo! Which made saying goodbye to Boo a little bit easier. He made sure my girl was calm comfortable in her home environment and helped her to go to rainbow heaven peacefully 🌈 Thank you!!!
A very compassionate & caring
A very compassionate & caring service at a difficult time for the family.
Dennis our wolfhound was always stressed when visiting our normal vet surgery so when the difficult decision to euthanise due to bone cancer we wanted him to be as comfortable & relaxed as possible.
He passed stress free in his favourite place by the fire.
I have no reservations recommending this service.
I would highly recommend Pawssum
Dr James was kind, gentle and respectful on Tuesday when our much loved Basil sadly passed away.
Thank you so much for your loving care on a very sad day.
Efficient and knowledgeable.
Dr Kelly was good with Ferris.
She was helpful in organizing his scripts at the local chemist for us. Thank you very much.
Thanks Pawssum for Dr Natalia
Amazing support for our cat from Dr Natalia and the Pawssum team, initially on a public holiday. Great communication and updates.
Thank to Dr. Beshoy.
Thank you to Dr. Beshoy. Our cat passed away peacefully. The service was quick and smooth, also with lots of respect.
Outstanding Service
From the very beginning I found pawssum clearly explained everything to me. My vet arrived on time and was very empathetic. He called my cat by his name and wrapped him in a lovely blanket and placed him in a bed. He just looked asleep. He placed a rose on his bed before he shut the door and drove off. I’ll be spreading the word about this great company.
Euthanasia
Our 20yo cat got terribly unwell and needed to be euthanised on Father’s Day, also a Sunday. The Pawssum team immediately responded and supported us and took care of every aspect including cremation and return. It was especially nice to also receive the framed paw print, fur clipping and candle as part of the cremation cost. We were devastated by the loss of our family member however the whole experience could have been much worse without such holistic support, right down to the lovely lady who brought our Louise home.
Dr Lucy was great.
Dr Lucy was great. Thank you
Great service
We had to say goodbye to our long time dog.the vet was so lovely and compassionate. Our boy passed away peacefully in the comfort of his own home. They really understood how heart breaking it was, and gave us time to say goodbye.
The most positive experience
The experience and total dedication of this service was such that do not hesitate if your pet is sick, they are the best option for the wellbeing of your pet.
Great service.no suffering for my
Great service.no suffering for my car…She went peacefully..
I❤️ you Lolita.
She went peacefully.I❤️ you Lolits
She went peacefully.
I❤️ you Lolits
Great Service
I was extremely impressed with this service. Freddie has high anxiety issues but Dr. Natalie was so patient and caring with him. I would definitely use this service again espresso with Dr. Natalie
Dr Steve was lovely, my
Dr Steve was lovely, my cat had to be sedated as he is very anxious. Steve was patient and explained everything well.
Omni is improving.
Thanks
Very caring and professional
Very caring and professional
Couldn’t be better. Thank you.
Couldn’t be better.
Thank you.