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Customer Reviews

Average Rating: 4.8 stars (based on 402 ratings)

Very compassionate & understanding

The Pawssum Company is easy to deal with and very parfessional.

Dr Stuart attend our dog Django. Dr Stuart could not have been helpful, compassionate and understanding. He made a very difficult & sad experience as comfortable as possible for us.
Dr Stuart should be proud of his work and is a true Professional.

Lynette & Graham Sims.

Graham Sims
November 25, 2021

Home visit

Service was incredible. Dr was very kind and explained the process before he started. My cat Bonnie went peacefully in her home environment. Highly recommended using Pawssum.

Jesbeen
November 25, 2021

Great 👍

I was very happy that you could organise Vet visit for my cat, although I had to wait until next day, it was worth it to avoid stress for my 17 years old cat. Visiting Vet was great, and phone operator was very understanding. And I think the fee was reasonable. Thank you very much

H P
November 25, 2021

Almost too easy!

I’d been adopted by a cat for about a month or so but had no idea of history or vaccinations or even gender, so eventually I thought it best to have it all checked out. As a non-driver, Pawssum became an obvious choice. The price seemed fine and I was hugely impressed that I was able to get an appointment for noon on the same day (I arranged it very early in the AM and it was confirmed once working hours began).

Dr Bahaa was even a bit early which was good, and after some trepidation on the cat’s behalf, we managed to find out she was a she, and already microchipped, so he got in touch with Tiff the cat’s actual owner.

The end result – it was a nearby neighbour. We had a chat, and the neighbour is very happy for Tiff to keep visiting here, and now if Tiff doesn’t come home (to the neighbour’s house or mine) we know she’s probably at the other place instead! Which is less worry for all concerned. Also, the cat already has a vet so I now know I don’t need to be the one arranging that. So I’m getting all the cuddles and company without the need to worry about that other side of it. Win / win.

But it was Dr Bahaa and Pawssum that got it to that point, and I’m grateful for the efficiency of it all.

Michael Hunter
November 25, 2021

I could not have happier

I could not have happier with the service received during our time of need. I would recommend pawssum to anyone.

Amanda Hanley
November 23, 2021

Thank you so much for

Thank you so much for helping Nala , what a wonderful service, Dr Julie is fantastic!!

Sonya
November 23, 2021

Would recommend

Missy is a recent rescue who can’t handle the car yet so it was great being able to get someone here. Dr Justin was kind to her and her medical problem is already improving.

Cathleen
November 20, 2021

grateful customer

Pawssum, the vet and the crematorium representative were all sympathetic, gentle and understanding. They made a difficult time less stressful.

David Griffiths
November 20, 2021

Home heath checks

Had both my dog and cat vaccinated at home. Dr Justin is gentle and caring and makes my animals and I feel very comfortable. Thank you

Candice Campagna
November 19, 2021

Dr Julie’s Home Visit

Having Dr Julie over was so amazing. Not only did it reduce the amount of stress Dexie had to endure, but the level of care and advice given by Dr Julie was of high quality. You can really tell that she genuinely cares about her patients!

Marcus
November 17, 2021

Thank you very much to

Thank you very much to Dr Beshoy for your extremely professional & gentle manner while dealing with my beautiful cat Misti. I was beside myself & I was in such a state & DR Beshoy helped to reassure me & explained everything to me about what was going to happen. He was very gentle with Misti & I was so pleased & he even wrapped her in her bunny rug & then into another cloth for me so as I wouldn’t be more distressed. The service was very good & kind & I appreciated the support that Dr Beshoy extended to me. I shall be recommending your business to all my friends & colleagues.
Thank you & kind regards Denise Walsh

Denise Walsh
November 17, 2021

Reassuring

I was very pleased with the way my beloved pet was treated…Dr Stephen was very
Compassionate in the way he put my pet to sleep..I have had another pet done years
ago and the experience was quite traumatic for both myself and my pet…so glad I made the right choice this time by contacting pawssum I highly recommend them.

Catherine
November 15, 2021

Fabulous service

Thank you so much for your wonderful service. You went above and beyond to help me and I am so very grateful. You all showed such empathy and Dr Kerri was fabulous and so caring. I can’t thank you enough and will tell everyone how wonderful you are

Elizabeth pope
November 13, 2021

Beyond excellence

Dr Julie and her colleague were exceptional They were both extremely kind and considerate towards Smudge and myself (and husband too!) The service was very efficient and easy to use
Thank you everyone so very much

Ally
November 13, 2021

Caring and professional

Everything about the process with Pawssum is designed to lighten the emotional load of saying goodbye to a beloved family member. Making the booking is easy, and the vet was very gentle and calm, with us and our dog. Highly recommend.

Tracie Lee McBride
November 11, 2021

fabulous

beautiful..quiet..peaceful.
Just how we wanted it..

Tracy Hancock
November 5, 2021

Loved the way the vet

Loved the way the vet handled my fur kids and treated them. The experience was not at all stressful the the animals.

Cheryl Zacher
November 5, 2021

Poor old cat

Shelley is 18 years old and has a VERY sore mouth. Dr Bashoy very kindly came to see him at the end of a long day, and was so gentle that Shelley didn’t mind being examined. Dr Bashoy patiently explained everything and left us with all the medication Shelley needs to feel good again.
Visits to the vet are stressful, particularly for an old, sick cat. I’m so pleased that the vet can come and see Shelley at home, and Dr Bashoy is very kind and gentle. Shelley’s doing well now. Thank you, Dr Bashoy!

Barbara Cohen
November 1, 2021

Through the tears, The worst day of my life.

The Vet from Pawssum was magnificient and conducted the Euthanassia exactly how i had asked him to do , I can’t pretend That my heart wasn’t breaking and through the tears i hated every second that he was prepping Hamish, i wanted him to stop over and over again, But Hamish was loosing his health battles i couldn’t let him suffer. First he was Sedated So he felt no pain when the final Dose was administered and he left us without a whimper. My heart goes out to you all who have to go through this agony with your pets, you dont have to like the process but i have no hesitation in reccomending Pawssums.

Ian Hodson
October 31, 2021

Easy booking system. Quick service/confirmation

Easy booking system. Quick service/confirmation

Megan
October 30, 2021

Excellent service!

We are very thankful for the wonderful service we received after we booked a call-out for a Sunday. The Vet who accepted our request was lovely and took such amazing care of our fur baby. The booking process was very efficient.
Would definitely recommend the service.

Lizel More
October 26, 2021

R.i.p Kodi-1/4/2007-23/10/21

I really appreciate you coming out late Saturday night (11p.m) to relieve Kodi’s suffering. Thank you to the Doctor,i think his name was Dr.Boshoi.He was very nice and considerate and explained things through the process. Also, thanks to Tanya for getting Kodi help so quickly and for being so caring. Thanks to all involved.

Steve Murphy
October 25, 2021

Easy, convenient and best of all no stress on my cat

Dr Justin came to our place on time and was great. No stress on my cat she was happy to be examined, was quick and easy. Will be using Possum again and highly recommend this service.

Monica
October 25, 2021

Great service

Professional service. My cat who is usually hostile to strangers did not put up a fight at all. Dr Justin was very gentle with her and she is now on the mend. Thank you!

Lesley
October 25, 2021

Caring and professional

Thank you for providing this service that allowed us to say goodbye to our much loved TT Dommie.

Professional Caring and kind

Sue Haines
October 25, 2021

It was time to say

It was time to say goodbye to our beloved dog
The vet was very kind professional and respectful
at a very stressful time.
Our dogs passing was very peaceful

Linda McDonald
October 25, 2021

Caring in a difficult time

Dr Julie came to our home for euthanasia of our beautiful cocker spaniel pippa in her own beanbag
Julie was so kind and patient in the midst of our distress
Would highly recommend

Nicole
October 18, 2021

Maggie

In our moment of sorrow. Peter and the team at pawssum made our very hard decission to put our beloved Maggie to sleep forever to be as comforting and gentle as possible. THANK YOU SO VERY MUCH.

Craig
October 18, 2021

Home visit

Good service. Doc Stewart good with rescue dog. First time I have had a home consult. Much easier and less stress on the animals

Chris Purcill
October 16, 2021

Dr was on time. He

Dr was on time. He was gentle and gave Nikkie an examination and gave him a clean bill of health and his mummy’s mind at rest.

Jan Moore
October 14, 2021

Attending vet pleasant and thorough.

Attending vet pleasant and thorough. Gentle with a nervous dog. Happy with the consultation and will use the service again.

geraldine rebeiro
October 12, 2021

Excellent Service

The vet was compassionate and very understanding.

Paul
October 12, 2021

Fabulous

Dr Amy is beautiful inside and out. She is a great Vet very caring, kind and helpful.

Emma Dowden
October 11, 2021

Compassionate and professional customer service

We requested a vet to initially come home for a consult on our pet Chubba. Dr Beshoy arrived within an hour of the call. While the consult turned into a a peaceful euthanaisa, Dr Beshoy was so patient and understanding, he allowed us to take as much time as we needed and explained everything in a kind and compassionate manner. He was so helpful and allowed us to grieve and explained the next steps. We were so grateful to have someone like him there.

Jessica Singh
October 11, 2021

Kind and compassionate

We had to say goodbye to our beautiful 13 year old Australian Cattle Dog last week. I originally chatted with someone on the website and they were really nice when I explained what was going on with Jasmine. They arranged a call back that day. Then the next day a peaceful euthanasia was arranged via phone call for the next day. It happened very fast but I think in our instance it was necessary and I was grateful for how quickly it was arranged. Our girl was suffering. The vet came in the morning and he was very nice and understanding. We said our goodbyes and a few days later her urn with her ashes was returned. This is a great service and everyone has been very supportive and kind. I would recommend peaceful euthanasia at home for your pet. It’s hard to say goodbye but I’m the comfort of your home makes it better for your pet. Pawssum is worth it.

Lisa Findlay
October 8, 2021

Wonderful Staff and Service.

Absolutely wonderful staff. Vet Kerri is such a lovely, caring person who was very patient with our 11 energetic puppies. I would most definitely use Pawssum again and will absolutely recommend them to all my friends and family.

Heidi Dunman
October 8, 2021

Thank you 👍🏻

Great service, I didn’t need to go anywhere my cat was at home with no stress of car travel, thank you Dr Baha just so calm definitely use this service again 👍🏻

Melissa Thompson
October 7, 2021

Highly recommend

I can not recommend enough. Dr Sami was so great with my little poodle and put my mind at ease. Great service, excellent vet, happy dog and happy mum. Thank you.

Elisha Moran
October 1, 2021

Excellent Service

I contacted Pawssum late afternoon on a Saturday. They were very responsive and compassionate about my situation. The quality of life of my dog Bella had a very quick downturn and the decision to have a peaceful home Euthanasia was agreed upon.
Sunday afternoon soon approached and the vet was absolutely kind with Bella. Not long after she was picked up.
It was a very hard day but the process was very simple and made it sort of easier to deal with the loss of Bella.
Highly recommend.

Donn Gibson
September 27, 2021

Would use Pawssum again

After a lot of decision making on how we were going to get our old dog Oscar put to sleep peacefully and be by his side when it happens in this lockdown world we are in, Pawssums was the perfect choice as they came to our house.
Dr Beshoy was very respectful of the whole situation and it ended up being the most peaceful send off I’ve ever seen. Pawssum took care of the cremation and organising the return of Oscar’s urn. Would definitely use them again.

Robyn Lenton-Vidler
September 26, 2021

Thankyou

We were fortunate enough to stumble across Pawssum in our desperate need for a home Vet service to help euthanize our beloved 14 year old Lab. Given the difficult circumstances we are all operating under with COVID somehow they were able to bring what we needed together quickly, compassionate and sublimely professional.Dr Bennett was just what was needed to ease our beautiful girl to a better place. Pawssum made it happen.
Cant recommend Pawssum highly enough.
5 Stars is definitely not enough to reflect the service we received.

John
September 20, 2021

Little Rosie

Doctor Stevens care was greatly appreciated. Highly recommend Pawssum.

Wayne Pascu
September 20, 2021

Every thing was done very

Every thing was done very professionally

George Josephus van der Meulen
September 20, 2021

Great vet service that visits you at home.

Terrific service which i would highly recommend as our dog was 16 and was very unwell.
The euthanasia was very peaceful for our dog who is anxious when visiting
the vet.

Barbara Gavin
September 19, 2021

So caring and kind

I can’t thank your wonderful vet, Stephen, enough; his kindness, compassion and personalism was such a comfort in caring for Velvert His true love of animals was so obvious and we will always be grateful. I whole heartedly recommend Pawssum to care for your pets in their own home. They are transparent, reliable and sincerely caring x

Tracie Taylor
September 18, 2021

Saying goodbye

Dr Niquet was compassionate and caring during the process explaining every step and ensuring we were comfortable with what she was doing. She never rushed us, she enabled us to say goodbye in a calm peaceful way.

Cynthia Ingram
September 16, 2021

Kind and caring

Dr Bahaar attended my home to see my very frightened cat. I found Dr Bahaar to be very kind and caring and extremely patient.

Josie
September 13, 2021

Fantastic service

Justin looked after our Charlie so well. He was so kind and efficient. Just a great service from booking to consult. Prices were more than reasonable for a home visit. Charlie is feeling much better today. Thank you so much. Would highly recommend.

Sharon Boyd
September 13, 2021

Great service

Could not be happier with this service. Kept me up to date about arrival times,and I felt that the vet was more thorough and caring than my normal vet. Would highly recommend this service from start to finish.

Carol
September 13, 2021

Matty’s Journey to Heaven

Thank you for coming out to my home, it was so stress free without any fuss. Matty was able to sit in her special place and peacefully drift off comfortably to heaven. She will be in our hearts always and sadly missed. Thank you so much to Pawssum Vets for making this easy for our family.

Johann Doyle
September 13, 2021

Pawssum Vet home services

Excellent, prompt service.
Dr Stephen was very helpful and knowledgeable.

Very happy with the service.

Vanessa
September 10, 2021

Dr Stephen was fantastic and caring

Our old puppy girl was put to sleep and Dr Stephen was fantastic, we will ask for him again when needed

Yolanda Perin
September 10, 2021

Excellent Service, Highly Recommend

Thank you for providing a wonderful service and keeping in touch throughout the process as it certainly help with reducing the stress levels. Thank you to Dr Bishay for his prompt attention and very detailed explanations.

Carlie Williamson
September 6, 2021

Pawssum was very empathetic

Pawsumm was very empathetic and sympathetic when I contacted them. Dr Shadi was very kind and calm and made the euthanasia process comfortable for our 17 year old girl Sally with my daughter and myself
. The aftercare team have been very helpful with choosing the right package for us to get Sally back to us.

Vanessa Lander
August 31, 2021

At home consult

Dr Beshoy was very calm and managed Millie very well. Millie is deaf and is usually not a happy cat when visiting the vet. The at home consult kept her calm.

I was very happy with the service I received from the booking to the home visit.

Kim Cadet
August 30, 2021

Thank you

Thankyou Dr Peter for coming out to see Zeus on Saturday
He is feeling much better now so the medicine you gave him helped.
I was very happy with my experience with Pawssum.

Jess
August 30, 2021

Professional and Caring

It’s so hard to realise you have to choose the day of your loved one.
From start to end everyone I dealt with was so compassionate and understanding.
I cannot praise all involved enough.
Thank you

Catherine Brookes
August 28, 2021

Thank you

Thank you sincerely Dr Bahaa for your warm and reassuring presence at the end of our beloved standard poodle Mimi’s life. We are so glad we chose home euthanasia as her sister Coco was also able to say goodbye. We will continue to use Pawssum for vet visits for Coco. Much nicer environment for all.

Helen Pike
August 26, 2021

Caring and Compassionate

Dr David was so wonderful! He was caring and compassionate and was so lovely to our beloved cat. It was a sad and difficult occasion and Dr David was very patient and provided exceptional care. This man was born to be a vet!! His love for animals is very obvious and Dr David’s caring nature towards people is just lovely. We thank you from the bottom of our hearts.

LeeAnne Smith
August 24, 2021

efficient quick service for worried owner very reassurring

efficient quick service for worried owner very reassurring

cheryleen perry
August 20, 2021

Peaceful home euthanasia

The vet was extremely kind and compassionate, and treated our girl beautifully in a heart breaking moment
Thankyou for helping her pass peacefully

Kim
August 19, 2021

Thank you

I would like to thank paussum and Dr Bahaa for being so efficient in getting me and my family a appointment . So my baby boy jack ( chan chan ) didnt have to suffer in pain for to long. From myself and my family a big Thank You .

When the time comes for us to get another fur baby we will be coming back .

Charmaine
August 19, 2021

Home visit – Great experience

Great experience

Karen Dinapoli
August 17, 2021

Highly recommended

Very efficient from when i contacted them to when the vet arrived was 1 hour.would highly recommended them to anyone and would use them again in the future.

Charmaine Mitchell
August 17, 2021

Highly recommended service

Needed health checks & annual vaccinations for our 12yr & 10yr old fur babies who get very stressed and anxious being transported and visiting the local vet clinics. This at home service is fantastic and I’m truly grateful. From the booking call to the actual vet visit all very easy and very professional. The lovely Dr Jane was fantastic. All communications clear and well explained. We will definitely be using this service again.

Michelle Kay
August 14, 2021

Happy customer

I was pleased to find an at home Vet service as I need a wheelchair to go out with and that means that I have to use a wheelchair taxi. Having someone come to visit me at home is much easier.
I would like to say also that the Vet was a delightful young man and I was very happy to have him come.

Linda Pasch
August 14, 2021

missys first surgery

all went well they came out found the problem with in 2 days missy was picked up and operated on all went well missy was home next day thank you very much

kevin overton
August 13, 2021

The Vet was compassionate and

The Vet was compassionate and efficient at a very difficult time for us.

Russell Clifford Lain
August 8, 2021

Fantastic customer service attitude

Words cannot express how grateful I am that I was able to have my cat – Noodle – euthanised at home, on the deck, in the sun, surrounded by nature on my lap. Vet David was wonderful, respectful and not rushed. I can’t thank him enough for helping make a difficult moment that bit easier.

Janet edwards
August 3, 2021

Great friendly and thorough service

Great friendly and thorough service..Very happy and will use Pawssum again for sure..

Kerry Vine
August 3, 2021

Thank you

Thank you for helping us at what was a very difficult and highly emotional time. Stephen was patient, compassionate and completely understood our needs throughout the whole process. Saying goodbye to our beautiful Bonnie after only four short years was absolutely heartbreaking and he allowed us to take as long as we neeeded to do this. He was gentle with her and with us. I would recommend Pawssum to anyone who has had to go down the same road as us and wants to do the best by their furry family member.

Sue Gibson
August 2, 2021

Our Missy

Sadly yesterday we had to put our big baby girl to rest, Pawssum was absolutely Awssum. They understood how difficult it was for us to have her put to rest. They made it easy for us they showed empathy, sympathy and they felt the love we had for Missy…

Tina
July 30, 2021

Thank you for everything

I just wanted to so how thankful I am to have chosen pawssum for peaceful at home euthanasia for our beloved dog of 15 years. From the first initial phone call, to the incredibly supportive attitude of vet Peter – compassion and care was second to none. You guys made such a difficult time feel so peaceful and comforting.

Johnny Vogiatjis
July 28, 2021

Thank you

It was a peaceful and gentle farewell. Dr Bashoy was quiet and calm and professional and was led by my wishes. This was the best farewell I could give my cat and have already told all my pet owning friends about this service. For my cat to die at home in her bed without having to drag her to the vet was worth it. Thank you to everyone involved for being kind and caring.

Joanna mckenzie
July 24, 2021

Pawssum made our final goodbye so much easy

The staff at Pawssum were just amazing. When arranging for our dog’s home euthanasia they were kind and so helpful. The vet that arrived at our house was so gentle, patient, kind and considerate. Having our boy put to sleep at home was so much less stressful for us and him. We got to say goodbye to him and watch him fall into a deep and peaceful, pain free sleep in the comfort of his home with all of us around him. Thank you Pawssum for making this possible.

Chareen Boake
July 19, 2021

Great service & the Vet

Great service & the Vet was excellent. Had the dog at ease the whole time.

Tony Ellis
July 16, 2021

We were very please with

We were very please with the vet and charlie is doing much better nearly back to his old self
Thank you very much
Regards
Anne

Anne Randell
July 15, 2021

First time experience

Dr Stephen came to our home in the evening. He examined our little dog and supported our decision wholeheartedly that it was her time to heave this world. He was gentle, softly spoken, respectful and professional.
It had been a horribly sad day for all of us but his demeanour enabled us all to relax and face our decision with great ease. We farewelled our beautiful little girl in a dignified, peaceful way that none of us will forget and I am so glad we chose to have the vet come to our home.
Thankyou Dr Stephen, I would not hesitate to recommend you to anyone else facing this decision. We will remain eternally grateful. Our baby is resting peacefully

Bernadette Warton
July 15, 2021

Caring , dignified end of life for our Ruby

Today we had to put our most loved and precious little girl Ruby to sleep.
Ruby was 17 and was ailing and we had to make this decision which was very hard for myself and my husband.
We phoned Pawssum mobile vet 🐶 and
Dr Baha had seen Ruby in the past and we wanted him again .
Dr Baha is a wonderful man, he explained what was going to happen with Ruby and carried out the procedure with dignity for Ruby and us.
We cherish the time we were given with Ruby at this time.
Thank you again for your wonderful care and support.
We strongly recommend this wonderful service by Pawssum
Helen & Paul

Helen & Paul Morgan
July 14, 2021

Very caring service

Thankyou so much great service

Wayne Manuel
July 14, 2021

Thank you team

Your lovely team and Dr Kerri were so compassionate. It was extremely difficult for me and it was lovely to have support at this time so our sweet boy could go in peace. Thank you all from the bottom of my heart.

Shannon Markham
July 12, 2021

Wonderful and caring service provided highly recommended

Wonderful and caring service provided
Will definitely recommend to anyone needing the same service we needed

Symone Redhead
July 12, 2021

Thank you…

Thank you for the wonderful service. We will be using your service again. A lot less stressful on both animals and owner.

Deb Bennetta
July 9, 2021

We where very happy that

We where very happy that Dr. Beshoy was able to come to house and see our dog Cleo. He was very kind and caring, he explained Cleos condition and what the our options where. He did not rush us into our decision and gave us plenty of time for us to say our last goodbyes. I am very grateful for the time he gave us.

Angela Cavallaro
July 7, 2021

Fletcher had seizure

The vet was fantastic verry thougher verry happy the way he looked after my dog, full of information

Kym Norris
July 7, 2021

An absolutely wonderful and caring service

After 17 wonderful years with us, we had to make the heart wrenching decision to put our beloved Benny to sleep. I stumbled across Pawssum while investigating the process of euthanising a pet and am so incredibly grateful I did.

The team and Dr Ivy were so supportive and caring throughout the entire process. We will be forever grateful for allowing us to spend our last moments with Benny in his favourite bed and surrounded by his loving family.

Thank you from the bottom of our hearts Pawwsum, for your amazing service.

Liz Didilis
July 6, 2021

Looking after my beautiful girl Pepper

Thank you so much for looking after Pepper. Dr Beshoy was a kind and compassionate man..Very impressed with your service.

Greg McDonald
July 5, 2021

This was the first time I used the mobile vet service

This was the first time I used the mobile vet service. I received excellent service from Dr Lauren, she had explained my cats condition clearly. It saved me a lot of time and travel. My cat hates traveling in the car, so it saved me and him a lot of stress. Very convenient service. Reasonably priced. Very happy and highly recommended.

Mary Perese
July 1, 2021

Peaceful goodbye

Thank you to Dr Justin to help us with our difficult urgent decision to make regarding Brandy. His kindness, compassion and his explanations made this very difficult time smoother. Our beloved 13 years old boy is now in peace.

Virginie
July 1, 2021

Couldn’t be happier

This is the first time I have used a mobile vet but it won’t be the last. I had 7 puppies that needed their first vaccinations and microchipping. The process was so much easier – I didn’t have to worry about car parking and potentially how far I would have to walk with two heavy travel crates and the puppies were less stressed during the whole process. Thanks Dr Christine you were super organised and professional. I will definitely be booking services through Pawssum again

Amy Lewandowski
June 26, 2021

A compassionate end

After a misunderstanding with the booking, the Pawssum team jumped in at 10 pm two nights before the assigned booking time, contacted a vet and confirmed the visit would take place as originally planned.
On the morning,Dr Ingrid provided a very compassionate service, allowing 2 very distressed pet parents to say their goodbyes in our own time before administering the medication as planned. Thank you to the Pawssum team for making a very difficult time more bearable.

Andrew Davison
June 24, 2021

Thank You

A big thank you to Dr Beshoy for his kindness in dealing with a difficult situation he fully explained our dogs situation and our dog Dare even welcomed him to our home for her final journey again thank you to all staff Chris and Alan

Alan John Dargan
June 24, 2021

Great service

I was very nervous as my cat does not like strangers. The vet was calm, gentle and very good. Was such a relief. Would thoroughly recommend pawssum to my friends and family.

Rebecca
June 23, 2021

Saying goodbye

Thank you to Dr Shaid for his kindness and compassion with my difficult decision to make regarding Lexie.

Jane Evans
June 23, 2021

Our dog damaged her dew

Our dog damaged her dew claw, arranged a visit from pawssum, and vet was fabulous. He was on time, caring, explained treatment simply and provided medication we needed. Great to be able to have a visit at home for our anxious dog rather than having to attempt a visit to vet which is stressful for all involved. Will be arranging all further vet needs with pawssum team.

Merridee
June 22, 2021

A great service

Very happy with consult Tommy was very anxious but vet took the time to calm him down and make him feel comfortable will definitely use again and tell friends

Beverly Stevens
June 17, 2021

Great service

Great service. My best mate collapsed which was very stressful for all involved.could not get him to surgery as he’s a big heavy dog
Phoned pawssum who were great.Nick arrived exactly at arranged time and interacted well with dog and owner.left all reassured and informed of condition and future treatments required. Would recommend pawssum as an alternative to surgeries as less stressful to animal being treated at home..

Graham Campbell Summers
June 17, 2021

Happy

Arrived on time, were thorough in the examination and treatment of our cat. The attending vet was friendly, the cat was comfortable with him and he answered all our questions. Would definitely use again.

Conny Gard
June 15, 2021

Very efficient and easy to use

An very easy way to have my cat vaccinated and avoid the trauma she seems to experience when take in a car to the vet or cattery. Very efficient and the vet was caring and gentle.

Helen Boland
June 15, 2021

Holly

Dr Stuart was very caring in a very sad time.
Thanks.

Russell Maynard
June 14, 2021

Caring and compassionate

We had the vet Dr Shadi come out to us. He was a very compassionate man who explained everything to us , he was kind and considerate as he helped our senior soul Fonzie cross over the rainbow bridge. We cannot fault them and will be using them again in the future.

Tina Jones
June 12, 2021

Thanks for allowing my beautiful girl to be peacefully euthanised at home

Thanks for such a caring and supportive service in allowing my beautiful girl to be peacefully euthanised at home.

Cathy
June 6, 2021

Pawssum is essential service

Pawssum is essential service that is there and does what it says.
Very Very sad and distraught with the passing of Goldy who after 11 years was always with me work and home.
At all times all of the people involved were helpful kind and considerate.
The vet was special he organised the picking up from my place.
Nothing was an issue.
Thank you very much for being there.

Mark

Mark Mader
June 4, 2021

Euthanasia

Lauren was wonderful at what was a very difficult time for me. She was patient and compassionate and even though it took quite some time to euthanise Charlie due to his bad veins (his poor little heart was so damaged he was not pumping enough blood to his extremities) she persisted. I was able to hold Charlie close to me the whole time and he was not distressed in any way and she even took a paw print for me. She made a very sad time for me so much easier with her compassionate and patient demeanour. I would certainly use this service again.

Linda O’Hara
June 1, 2021

Awesome service and experience

I really enjoyed the whole experience from beginning to the end. Pawssum’s customer service was great and we really good experience with Dr Ivy and she gave us the right advise related to our dogs health. Thank you and i will be booking again for any vet needs for my dogs.

Bev kaur
May 25, 2021

Thank you

I cannot thank you enough I phoned Sunday morning as our beautiful dog Misty had taken a turn for the worse over the weekend, Dr Scott was there within 2 hrs explained how and what would happen. It was very peaceful and allowed our family to grieve for our much love dog in our own home, excusing himself which was lovely as we said our final goodbyes
Highly recommend there service for a very difficult time when putting down your beloved pet
Thank you

Megan Arndt
May 24, 2021

My beautiful boy

I can’t thank you enough for how caring and understanding from my Initial phone call to the beautiful lady I spoke to on the phone to the vet the lady that took my beautiful boy it was just the most beautiful and loving way to say goodbye to my boy and I thank you

Avanne Arnaya
May 24, 2021

Respectful, professional and caring

Very pleased with the whole experience under very trying circumstances for us. Dr stefanos Took his time, explained the process and made Cleo very relaxed. Very happy to recommend his services

Gwenda and Michael
May 20, 2021

Wonderful, caring vet service.

I rang Pawsumm and spoke to a lovely lady and explained that my dog was in heart failure and needed a vet to visit. She was very caring and helpful and arranged for the vet to make contact regarding the appointment.

Dr Bahaa came to visit our beautiful cairn terrier Ruby who is 17 years old . He was very thorough, and checked her medication and explained where Ruby is at medically and what to do in the future. My husband and myself were so grateful for his medical information, which we have taken onboard, and will be in touch with Pawssum in the future.
Thank you Dr Bahaa .

Helen Morgan
May 18, 2021

Vet Peter was very efficient and understanding

Vet Peter was very efficient and understanding at this very emotional time. It all went smoothly and I felt I had made the best choice for my furry friend.

Sandra whitbourn
May 17, 2021

A charming vrt, a credit to the profession

Good morning

It was a difficult experience made all the better by the vet. A charming lady, a credit to the profession.

Thanks

Russell

Russell Smail
May 17, 2021

Compassionate vet service

Thank you to vet Peter for his compassion and understanding. Peter helped Molly have a very peaceful passing and showed humility and a natural understanding during a very traumatic time.

Suzanne
May 12, 2021

Vet was a lovely gentleman

Vet was a lovely gentleman who(apologies forgot his name) was extremely professional and gentle with my boy, he didn’t even notice/feel the needle.
Will definitely be using your services again 😁

Jessica
May 9, 2021

Appreciated Kindness at home

We had an 11 year old Australian bulldog that weighed 50kg
Sitting with us watching Tv then several seizures. He did not know where he was, who we were or his name.
Being so heavy we were unable to get him to a vet, and of course all this happened half hour after our vet closed .
Rang Pawssum, they sent us Dr Beshoy, who was the most caring compassionate kind sole.
He treated us and our beloved fur baby with compassion, he truely cared and our fur baby was put to rest peacefully in his own home not on a cold vets table, for this we will be for ever thankful to Dr Beshoy
Thank you

Kandy
May 9, 2021

Millie

Dr Peter was very caring and professional and ensured Millie travelled over rainbow 🌈 bridge peacefully.

Louise Vogt
May 8, 2021

Excellent service – would highly recommend

We were very happy with our Pawssum experience. The whole thing was seamless to vaccinate two of our cats. We will definitely use Pawssum again and recommend to others.

Brianna O'Neil
May 8, 2021

Respectful, Compassionate and Comforting

Dr Stuart was such a source of comfort at such an aweful moment in our lives. He explained everything clearly, he understood our pain and he was so respectful to our beautiful boy Jasper as he performed the procedure. I will be forever grateful that Jasper’s final moments were at home with us and in such good hands..

Colleen Chapman
May 3, 2021

Excellent visit

Perfect consultation from Dr Renae my 6 year old rescue cat responded beautifully as he can be a little aggressive when he is stressed
This is an ideal option for a insecure cat,I will continue the home visits

Sandra Waugh
May 2, 2021

Friendly and prompt customer service.

Friendly and prompt customer service. Great in home vet visit. Dr Renae was friendly and knowledgeable. Gentle with my cat and myself, her concerned human. Made a huge difference.
Will definitely use and recommend in future.

Gretchen
May 2, 2021

Stress-free cat consult for Shelley

Old cat, sick and hiding in the garden. Vet visit = stress. Search online for vet home visits, found Pawssum. Dr Duncan arrived and fixed old cat! So much easier than a vet visit.

I wrote a proper review and it vanished. I can’t repeat it but basically, instead of dragging my sick old cat out of his hidey hole and stuffing him, struggling, into his carrier then driving him to the vet with all the street noise, and vet noise and smells, I only had to drag him out of his hidey hole and hold him quietly on my lap in his own lounge room. Dr Duncan checked him, took blood for tests (and called me later that day with results), and gave Shelley an anti-nausea shot and subcutaneous hydration. A full service, pretty much. Dr Duncan was gentle and thorough with Shelley, and communicative and reassuring with me.
I can’t recommend Pawssum, and Dr Duncan, more highly.
And after two nights and three days under the bromeliads, Shelley’s better.
Thank you Dr Duncan! Thank you Pawssum.

Barbara Cohen
May 2, 2021

Great

Excellent home vet consult. Dr Duncan was caring and knowledgeable, very helpful!

Sophie Reeves
May 2, 2021

Excellent survice very pleased

Very Prompt service by Pawssum local vet home service was great & Dr Estafanos was great very pleased how he treated my dog thank you

Robyn
May 1, 2021

QOL consultation

Dr Ivy was excellent. She gave us great insight into the health status of our 20yo cat and had some helpful tips in order to maximise her health and comfort.

Mario Messina
April 22, 2021

Great service for a super nervous cat

I have a super nervous cat that doesn’t like leaving the house so I thought I would try a home visit for her yearly vaccination. Dr Ivy was amazing and very patient with us. I will definitely be doing this from now on, it took all the stress out of it!

Eva
April 22, 2021

Highly recommended

We sadly had to put our elderly dog to sleep and were told about Pawssum by our vet.
Dr. Beshoy arrived within 2 hours of us making the call. He was very respectful and caring, and explained everything step by step. It allowed us to have our Edie pass peacefully at home. We would highly recommend Pawssum to others.

Miriam
April 19, 2021

Pawssum is Awesome!

Thank you for such an awesome vet experience! The vet visit was so much more relaxed than any previous vet clinic experience where the vets haven’t been able to fully examine our cat though fear for their own safety, due to the cat being stressed after the car ride and in the vet clinic environment. Dr Ethan had our cat content and purring away through the examination. 10/10 for service from us and we will definitely be using Pawssum every time for our kitty.

Caroline Galans
April 19, 2021

Brilliant service

This service is wonderful, I wish I had known about it earlier. I was very happy with the Vet that attended my home and communication was brilliant, easy to use, and my dog didn’t have the stress of visiting a Veterinarian clinic. It’s a wonderful service and I highly recommend.

Marnie
April 19, 2021

Great service

Great job with a cat that doesn’t like many people
Some great information provided to help my feline friends

Kyla Reynolds
April 19, 2021

Caring Service

We couldn’t have asked for a more caring vet at this very sad time. He was on time and very empathetic. We would definitely recommend this service.

Gill Booth
April 19, 2021

Very prompt efficient consultation.

Very prompt efficient consultation. Marley was relaxed and content to be examined in his own home environment .
This would be an excellent service for stressed nervous pets .
I have no hesitation in recommending your service.

Betty Boyle
April 8, 2021

Wonderful service!

Highly recommend there services!

Sherelyn Eiffe
April 8, 2021

Fantastic professional service at reasonable costs

Fantastic professional service at reasonable costs. Dr Gary was pleasant, informative and left all contacts for a emergency.
I was astounded that my call was recieved in Hervey Bay (QLD) and with just supplying my post code in Sydney NSW a mobile vet was treating a very sick little dog who at the time of writing this is gradually regaining better health.
Will definitely use the service again and will refer PAWSSUM to friends and family.
Thank you, Lyn

Lyn Oneill
April 4, 2021

Excellent response and service

Yesterday our beloved dog became ill and I was unable to bring him to the vet. Pawssum organised and ensured a vet could attend in a very short period of time. Dr Nicholas arrived and was compassionate and caring. A sincere thank you. I will be using Pawssum again and have no hesitation in recommending you

Karen Neale
April 3, 2021

Excellent ! First time user

First time I’ve used the service and my vet was amazing ! Really thorough and very nice . Would happily use again !! Thank you

Jo
April 1, 2021

Professional and compassionate

I just wanted to say that you guys were extremely professional and compassionate and delicate.

It made all the difference to me in a really tough time and making that tough decision.

It felt wrong and just weird calling up, (basically shopping for a euthanisia service), vets and trying find a home visiting vet and a suitable time and honestly this service was extremely easy and gave me peace of mind.I tried at least 4 vets and it got really draining emotionally repeating myself and not being able to have a vet come home on a specific day. Pawssum took my call, organised everything within the same day and had a vet at my home. I was impressed and they provided me with the peace of mind I was looking for.

I don’t care about the cost. All that mattered to me was that I could organise a time that suitable and I didn’t have to drag my dog to a vet.

In his last moments I wanted him to remain comfortable and at peace at home with my family.

When I called up the first time the lady was extremely caring and actually said I’m sorry for your loss, this must be a difficult time and after calling 4 vets earlier you guys were first people to say this to me and I really appreciated it.

It is never easy making that call and putting your pet down but Pawssum were professional, quick to organise everything in the same day when I requested a specific time, extremely compassionate and friendly.

The vet Dr Beshoy was extremely compassionate and professional as well and we all appreciated that too.

Thank you so much for making this trying time easier for us and making it all go smoothly.

Manish chandra
April 1, 2021

Easy and reassuring

Easy to book, reassuring to have the speedy diagnosis and support outside normal vet hours. Dr Shadi was the perfect vet for us — a greyhound vet with orthopedic specialty — coming to check our greyhound’s foot. And hound experienced it as the joy of a home visitor.

April S
April 1, 2021

We could not have been more at peace

We could not have been more at peace with the two staff the respect and kindness shown to Gwen and her family was so comforting so a heartfelt thank you from Gwen’s family

Vicki King
April 1, 2021

Oscar Wilde (cat)

Excellent service. Lovely vet. Rather expensive for a pensioner, especially the extra for distnance travel, but of course worth it!

Wendy Charnell
April 1, 2021

My family and I would like to thanks Pawssum and the vet

My family and I would like to thank Dr Amanda and all the staff at Pawssum. They were very kind, caring and accommodating when we had our beautiful old dog Punter euthanised at home.

Belinda
April 1, 2021

Kris did an excellent jobThanks

Kris did an excellent job
Thanks from Ted, Bill and Jesse

Bill Clark
March 27, 2021

wonderful service put myself and

wonderful service put myself and Smoo at ease thoroughly recomend vet and prompt service

cheryleen perry
March 27, 2021

Our best little mate

Pawssum provided excellent customer service. They were easy to get hold of and their communication in organising matters was seamless. The appointed vet, Dr Callie, was lovely and very efficient.

Lynn
March 27, 2021

Sick cat with suspected ear infection

We were very impressed with Dr Stuart Cunningham as he was very caring towards our not so friendly cat. However Dr Stuart soon had things under control and our cat Max was administered his ear drops for an ear infection. Highly recommend this service and Dr Stuart.

Trish & Jeff
March 27, 2021

Thank you so much

Dr. Yeoh was so kind and supportive during the peaceful euthanasia of my 13 yo shih tzu Sophie. She was compassionate and caring and made a very sad situation quite dignified for me and my dog. I would highly recommend pawssum.

Anne O'Sullivan
March 27, 2021

Very pleased with the service

Very pleased with the service I get and more then pleased with Ivy the vet

Jean Frances
March 27, 2021

Harry

Our sincere thanks and appreciation to Dr Gary Jocum who was extremely kind, understanding and supportive.

Sheela Ramakrishna
March 6, 2021

Caring approach at very difficult time

Terribly sad time for our whole family and escalated too quickly but you rearranged your schedule to get to us, you were sensitive and kind and guided us through, respectfully giving us the space to say our goodbyes. One of the worst days of our lives but very thankful for your help at this time

Chris millar
March 5, 2021

Thank you Dr

I could not have wished for a kinder, more gentle send-off for our beautiful Bengal, Nina. Dr Shadi was compassionate, explained the process clearly to us, and was kind and gentle with our little girl. She was treated with love, care and dignity, quietly going to sleep with a sedation before being euthanised. I’m so pleased we had this done at home, as Nina was able to drift off to sleep in the comfort of her favourite place. She deserved no less. Thank you, Dr Shadi and Pawssuum. PS: Feedback form is not allowing upload of photo.

Neil D Payne
March 1, 2021

Wonderful veterinarian service

My dog was so delighted to see Dr Justin, he was able to calmly administer care to our dog’s foot in a home environment. We will gladly use this service again and will recommend to many others. Thank you Dr Justin, Pawssum Vets.

Theresa Wilson
February 28, 2021

Great experience all round. Vet arrived on time and was very friendly.

Great experience all round. Vet arrived on time and was very friendly. Examined my Girls wound and checked her vitals, prescribed antibiotics and explained all in a way I could understand.
As a person that doesn’t drive this service is invaluable
Will use pawssum for sure.
Five stars

Stuart Watson
February 28, 2021

I could not have asked for a better vet

I could not have asked for a better vet. Thank you so much for your caring service. My dog was comfortable and you made me feel at ease. It’s so much better to be at home with a vet who truly cared for my dog and for me.

Deborah
February 28, 2021

The vet was very kind, compassionate and understanding at a very difficult time.

Dr. Estafanos was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos examined Gizzmo and agreed it was his time, then explained the procedure.
Gizzmo had a wonderful send off and went to sleep peacefully.
Thank you for helping make this day something to remember that was filled with love and dignity for my beautiful fluffy puppy.
I would highly recommend this service.
Thank you

Joanne Ross
February 24, 2021

Our Dog Sasha

Very Happy with the service that Pawssum provided. Dr. Beshoy explained everything very clearly. he was respectful and Sympathetic towards the dog and the clients needs. This made it a lot easier having the dog Euthanased at home in her own Environment.

We would be happy to recommend your services to our friends.

Regards John and Paulette

John Gillette
February 23, 2021

Thank you Dr Kris

I don’t drive so I went on Google to find out about house visits. I came across Pawssum which gave great reviews. I thought that I would try them. I made an appointment on line,I received a call back quite quickly, the customer service was excellent. I was advised via email and by mobile phone of the appointment, the time and who the vet would be. The whole process was so professionally done, very quick and easy.
Dr Kris was the vet who visited, to give Spade her F3 vaccination and checkup. He was so wonderful with her and explained the whole process to me. What a great experience! Thank you Pawssum and a big thank you to Dr Kris

Thanks Maria

Maria Valic
February 22, 2021

Great!

My first experience with a mobile vet, and I’m most impressed. Dr Nitasha was wonderful – an experienced, caring and thoroughly professional vet. She came at short notice on a Sunday afternoon and my dog and I are most grateful. Minor glitches with Pawssum systems were quickly overcome and I highly recommend the services.

Elizabeth Avent
February 22, 2021

Misty

Timely response, excellent vet care.
Will use again

Janice Gestro
February 20, 2021

Our beautiful Mia went to

Our beautiful Mia went to sleep peacefully, surrounded by her family and in her home.The service we received was amazing. The beautiful, caring and understanding staff were wonderful. Dr. Estafanos attended, he was so kind and gentle, gave us time to say goodbye, explained everything and was so caring to our darling girl. We cannot thank you enough and would highly recommend your services. Thank you so much
Regards Helen Ogg and family

Helen Ogg
February 19, 2021

Dr Beshoy was calm, kind

Dr Beshoy was calm, kind and respectful. He made saying goodbye to our sick little dog a little easier.

D. Kohalmi
February 14, 2021

My Cat Tiger

Dr Estafanos was on time, friendly and helpful. I was nervous about my cat but he took everything in his stride, checked Tiger out, gave him an injection and some tablets for me to give him. All went well.
Thanks for your help.

Regards,
Sharon Moule

Sharon Moule
February 13, 2021

1st Home Vet Experience

Pawssum
Your systems and procedures are 1st rate. Instant acknowledgment to initial request(4:30am)
Very friendly, attentive local staff called at 7:30am, I asked for a Vet ASAP as my English Staffy was in pain.
Confirmation within an hour with a 9:30am appointment confirmed.

Vet
Arrived on time, very friendly, professional, thorough & nice.
Gave me options, clear explanations & both Bella(dog) & myself were VERY comfortable!

For an extra $30 odd dollars difference to traditional vets I can’t see myself going anywhere else from here.

For peace of mind, convenience and most importantly the comfort of my pet, this cant be beat.
Thank you & Great Work!

Shazz Warren
February 13, 2021

Pawssum mobile vet is very helpful

As I don’t drive, so Pawssum mobile vet is very helpful. I would recommend them to my friends and workmates.

Marika
February 10, 2021

At home Euthanasia

We had to make the heart wrenching decision to have our dog put to sleep.
Pawssum were great,from start to finish. The vet that attended was awesome. He was so kind and caring, did not rush us and was very considerate throughout the process. We were all able to be with her for her final moments, and she was able to spend them in her own home.
I highly recommend them.

Tara Salvaterra
February 7, 2021

I was very happy with today’s visit

I was very happy with today’s visit from Jane. She was here on time and was able to help my two sick dogs. Having a home visit was less stressful for us all and Jane was lovely and caring. I wouldn’t hesitate to recommend using pawssum.

Judy gibbs
February 3, 2021

R.I.P …MAX

Very professional, caring sympathetic service. Exceptional understanding of the family needing to grieve and say goodbye.
Only bad point was the 4 hour wait for vet. Understandable when times are busy. Plus not knowing what happens to Max until we recieve his ashes. Feeling a little empty. Again probably just us not asking enough questions in such a sad time. We miss him so much…💔

Paul Balchin
February 3, 2021

Everyone was fantastic and treated us with great care and dignity

Everyone was fantastic and treated us with great care and dignity. We all laughed and cried together during their time with us while our girl passed on. Best of all our girl left us extremely comfortably with Lisa providing a mink blanket for her to travel in comfort and style.

Maria Cooper
February 2, 2021

Excellent service, thanks you Pawssum

Excellent service. As soon as you answered my phone call you were all so kind and caring. Thank you for helping to make Dolly’s death as peaceful as it could be.

Maureen Allan
January 30, 2021

Amazing service!

Dr Stuart was amazing. So professional and loving towards my gentle giant. He persevered with her when she was upset and got the job done. Could not recommend him more! A wonderful vet and a lovely person!

Stephanie
January 28, 2021

Peaceful passing of our dog

We had to make the hard decision of putting our baby to sleep, we didn’t want him to be put down in a vets office.
Our vet was absolutely amazing, he was kind and gentle, it was such a difficult choice but I am so glad he was in the hands of your vet. Thank you so much for being wonderful to us during this very hard time. Regards The Di Raimondo family

Samantha
January 28, 2021

Ellie Belly

Our family are living from pay check to pay check when our 7 month old cat fell ill. We struggled to find a vet in our area with a payment plan but most were unavailable or booked out till the next day. That’s when we found Pawssum online, their super friendly and supportive staff helped us get onto a payment plan with vetpay and had a an amazing vet out to us that night. Now our fur baby is no longer exhausted and rolling around in pain. We really couldn’t thank you enough.
Lots of love and purrs from Ellie Belly <3

Maliana
January 28, 2021

Very professional and caring

Very professional and caring service when my 18 year old cat Jasper had to be euthanised. He was able to stay in his own home, able to be peaceful and loved to the end.
I can not recommend their service enough.

Sarah Baxter
January 28, 2021

It was the most humbeling

It was the most humbeling experience i could have had ,
This was the 1 thing that made me feel that i was doing the right thing for my sick baby

Eva Marcikic
January 23, 2021

Saying goodbye to our fur baby

Thank you so much for your prompt, excellent and compassionate service. From our first contact you went out of your way to help us through the very traumatic decision of putting our fur baby to rest.

The Vet you chose for us was so kind and compassionate and explained everything to us so that we could make an informed choice on the best option for our beloved 14 year old Labrador, Charlie.

She is now in a better place with no more pain and whilst we are all devastated we know we made the right decision for her. Being able to arrange it all at home so Charlie was in her own home, on her favourite bed and surrounded and cuddled by her loving family was also so much less traumatic for her. The whole process was very peaceful.

Thank you so much for going above and beyond to help us at a very difficult time.

Kind Regards,

The Evans Family

Harold Evans
January 20, 2021

Excellent service

Excellent service and customer approach! Very caring and professional.Thanks for your service! Kind regards , Aurel Ionescu

Aurel Ionescu
January 20, 2021

Loved the fact that my

Loved the fact that my dog could be seen at home in a familiar environment. Usually he is very stressed when visiting a vet and needs to be muzzled. Dr Stuart turned up on time, was very gentle, answered all my concerns and gave solid advice. Will be using your service every time from now on

Mary
January 20, 2021

Efficient kind service

We had to go through heartbreak and have our border collie put to sleep. As I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all

Michelle
January 18, 2021

After hours euthanasia

Justin was so compassionate and empathetic when he came to help our beautiful Ruby over the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose.

Alison Barton
January 18, 2021

Very privalaged to have a

Very privalaged to have a passionate vet come out to an emergency call out home visit to assess my unwell senior Labrador pooch.
A thorough explanation given re my dog’s condition.
I appreciated Dr Bashit Stefanos.
compassion and understanding and praise him for his expertice in his field.
Thank you.

Erika Novosad.
January 17, 2021

Pawssum is fantastic

We love Pawssum, the vet was so good, we are truly grateful for the at home service

Alison Blewden
January 17, 2021

Amazing service

The veterinary that came about was great and worked out what was wrong with my baby.
Will use u again so easy and in time.
Thank you again
Vicky

vicky Karabetsos
January 17, 2021

Wonderful vet and fast service

The vet, Dr Beshoy, was wonderful and helpful and the service was fast. I will be using his services again.

Ramy Tadros
January 17, 2021

very happy with the service

very happy and was very kind to Milly’
would recommend very highly

nicola sellars
January 13, 2021

Vet was polite and professional,

Vet was polite and professional, no issues with the process.

 

Jason Ulbrich
January 11, 2021

Great Service

You made the very difficult time so much more pleasant.
The vet was sympathetic and patient and I really appreciated your service and would recommend you.

Dawn Livingstone
January 8, 2021

Highly recommended Vet to home service

Highly recommended Vet service, we used Dr ivy and she is awesome explains things really well

Karen Ryan
January 5, 2021

Professional and personal

Dr Ethan attended and built immediate trust with our dog. Thorough and expert with ample time taken to ensure our questions were answered.

Glen Ainsworth
January 4, 2021

A peaceful ending for a beloved pet

I could never have taken my beloved 16 year old friend to our vet. She would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference

Victoria Veitch
January 4, 2021

Great customer and doggy service

Great service, easy to book and price is cheaper than you expect. Have used this service twice now and have had no issues. Great customer and doggy service! Thank you

Jake Cini
January 4, 2021

Annual checkup / vaccination

Excellent service , came out on the day I made enquiry.
Definitely recommend.

Erica Davies
January 1, 2021

Dr Celest was wonderful and

Dr Celest was wonderful and made a very difficult decision a little easier due to her caring and empathetic nature. RIP Buxy cat

Susan McGregor
January 1, 2021

Compassion was outstanding

From the time I made the appointment to the time the vet arrived at our house to peacefully put our 14 year old fur baby to rest there was nothing but understanding and compassion shown from everyone I dealt with.
Keep up the great work guys – you are amazing.

Anne Mackenzie-Ross
December 28, 2020

5 Stars!

Couldn’t be happier with the service provided.

Candice Sumner
December 23, 2020

Amazing service

Very happy with the service from begging to end! Dr Duncan was absolutely fantastic with Gerry 🙂

Luciana Lino
December 23, 2020

VERY GOOD SERVICE with Dr

VERY GOOD SERVICE with Dr Beshoy,,

Con Xenikas
December 23, 2020

Thank you

The entire team at Pawssum were exceptional, Trish was so caring and kind while taking the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you.

Kelly Mitchell
December 21, 2020

I am very grateful for

I am very grateful for the compassionate service we received.
We had a very sick puppy who is now happy and healthy.
Thank you

Natalie Foley
December 20, 2020

Excellence

This service is excellent. Dr Justin is wonderful.

Thank you,
Lesma Wood

Lesma Wood
December 20, 2020

Was very pleased with the

Was very pleased with the professional service provided. Thank you to all involved.

Jackie Anderton
December 18, 2020

Amazing professionalism and care

Dr Stuart was amazing and professional but also patient and caring for our needs.

Michael O’rourke
December 18, 2020

thankyou for your kindness

Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home.

Lisa Andersen
December 14, 2020

Highly recommended

Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again.

Emma McKechnie
December 14, 2020

Peaceful experience for us.

Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had to make in our lives.

Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on.

I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful.

From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye.

We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye.

I highly recommend Pawssum they are kind and caring people.

Kristy & Dan
December 9, 2020

Comfort care

Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time.

Liz Natziuk
December 8, 2020

The service was efficient.I think

The service was efficient.I think however that when explaining the process and what was going to happen that using terms like cardio vascular and respiratory system is way too clinical and far removed from the emotion of the moment. Needs to be explain in much more simple laymens terms.

Marina Duffie
December 7, 2020

Excellent service

Dr Sam has attended our ageing cat twice now and both times she has provided an excellent service. She is very caring, kind and friendly and has provided useful advice regarding the care of our adopted 22 year old cat. Booking an appointment is an easy process and the service isn’t expensive for the treatment Bubba received. We would be happy to recommend Dr Sam and Pawssum mobile vets for their caring, professional service.

Keith Alldritt
December 5, 2020

Thank you for your help

Thank you for your help our dog is doing a lot better very well the vet was very friendly and helpful even after the call he helped us with doing us what to do for her needle I would recommend use to my family and friends and use you again

Christine Dodd
December 4, 2020

Wonderful Servicee

Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and the concoction she gave Pansy is working extremely well.She is a different cat today.Why someone didn’t think of this service years ago I don’t know as it takes all the stress out of getting them to a surgery and frightening them.Both my cats are rescues and wary of people ,but to have the other one calmly watch DrJane do her thing was wonderful as she would usually hide 101/2 stars.

Jan Dieckhaus
November 29, 2020

Thank you for your prompt

Thank you for your prompt service. It helped make a difficult decision
bearable. The efficient and quiet understanding and caring was wonderful.

Judith Gilligan
November 28, 2020

Thank you Pawssum vets

Our 14 year old staffie Ginza who was 14 years old had to be euthasised in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her.

Sonia Osman
November 26, 2020

Peaceful goodbye

Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr Shadi carefully explained the procedure and made a difficult time seem less painful within a short time.

Justin Brewer
November 24, 2020

Very pleased with the vet Dr ivy

very pleased with dr ivy , not rushed , listened to my concerns and gave very good advice
thanks

Vicki Jakobi
November 17, 2020

Amazing service

What an amazing service you guys have! Of course one of the animals gets sick late on a Saturday night… Within half an hour we had a vet come to our place to treat her and she’s back to her bubbly self this morning. I can’t thank you enough and a special thank you to Jacinta on the online chat who called and was very compassionate… And Dr Stuart who has a wonderful demeanor with our fur baby.
Highly recommended and we will definitely be using this service again if we have a sick pet!

Tamara Tapper
November 15, 2020

Super convenient

Super convenient and all services provided efficiently with a smile. I am looking forward to seeing if the cartrophen injections give Calum improved movement over the coming weeks

Louise McKay
November 13, 2020

Great service and advice from

Great service and advice from and Pawssum and Dr.Ivy! I would highly recommend Pawssum.

Alex Howe
November 10, 2020

Compassionately caring

Dr Kris was so kind and compassionate while putting my girl to sleep. He talked me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you

Elise Lord
November 10, 2020

Eternally grateful

We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate and professional, and it was such a comfort to bring her home!

Kirra
November 9, 2020

10 out of 5 stars

I could not speak more highly of Pawssum. They were kind, caring and professional. They made a truly difficult and painful experience one of peace and love. Thank you so much.

Lin Bouma
November 8, 2020

Very happy

Thank you Dr Ivy.
Having Vet visiting my sik boy-cat at home was excellent. It meant that my boy-cat Bobo did not needed to experience unecessary stress visiting a clinic. Dr Ivy was compassionate and knowledgeable. Bobo appears to be better already:-). I highly recommend this service to all pet lovers. Thank you once again for providing this fantastic and needed service.

Martina Gruzova
November 8, 2020

Blondie

Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour of our initial enquiry was perfect for our situation much appreciated annie &Richard

Richard Porter
November 5, 2020

Best worst experience

A huge thank you to Dr. Stuart who is just the perfect vet to facilitate a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and Harley

Karen Larisch
November 5, 2020

Keta

The vet was caring and considered and kept us informed about what she was doing,thanks.

Stephen Battersby
November 5, 2020

Simply the Best

I had Justin visit our home this morning as our cat doesn’t cope well with vet trips at all… Justin was lovely, professional, gentle and reassuring during his visit. I would very much recommend these guys. We’ve had a fair few vet trips in our kittys past and this one was by far the very best. Very reasonable prices also. Thank you!

Emma & Kodi N
November 4, 2020

Dog Euthanasia at home

Dr Bahaa came to visit our home to do an Old Age Assessment on our beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment, we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives.

Patty Bakewell
October 30, 2020

Convenient and less stress

My cat like most animals hates the carrier. So when I discovered a hotspot on him I just couldn’t deal with that drama.

I called Pawssum and they had a vet out with it a hour or so. They were absolutely wonderful, Houdini liked them and I didn’t have to deal with a car trip from hell. They checked him out supplied some tablets and cream. As well as suggestions to help with his car dress. Definitely no more car trips to a vet for me!

Naomi P
October 30, 2020

Great Service and great follow up

Pawssum made my life so much easier!!
The staff are lovely and kept me up to date on my request. They’ve checked in since to see how my sick dog is feeling.
The vet they organised was wonderful and arrived when expected. It’s a great service that we will use again!

Emma D
October 30, 2020

I would highly recommend

I would highly recommend Dr Peter.He was very caring and compassionate.

Gwynith Green
October 28, 2020

I highly recommend pawssum vets,

I highly recommend pawssum vets, Dr Shadi was extemely kind and professional in the care he gave to our girls (labs).
he explained everything about the care we needed to give and the medication.
he also discussed all options available for louise

Anne Jolly
October 28, 2020

As we we’re unsure of

As we we’re unsure of what to expect as our beloved family member rusty was very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum

Rodney Jose
October 24, 2020

Very Peaceful Euthanasia

I am very grateful for this service. Krista, the vet was both very professional and very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who loved her.

Robyn Goodall
October 24, 2020

Caring Vet

I was very happy with the Prompt and efficient Response with booking a Time , And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time , Thank You

Andrew Poole
October 24, 2020

Very convenient and stress free to have the vet come to my home

I find it very convenient and stress free to have the vet come to my home. My cat is a rescue and needed plenty of TLC. Have found Pawssum staff very caring.

Pam De silva
October 21, 2020

Absolutely Fabulous Company!

Absolutely Fabulous Company! My dog suffers anxiety and it was so good to have her looked after in my own home. Vet was amazing and the phone staff super helpful! Guys, get your furbaby seen at home in nice calm surroundings plus it wasnt any more expensive than my previous vet. 5 stars guys 😀😀 Kisses from Bella!

Linds G
Google
October 21, 2020

Very pleased with the service

Very pleased with the service we received for our Cavoodle. Dr Justin was lovely and explained everything thoroughly.

Debra Robson
October 21, 2020

Kind & Compassionate

Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you.

Mary Hollins
October 19, 2020

Will recommend to everyone

Our extremely beloved noukie had to be put to sleep on the 16th of October 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough

Jannet Nikolovska
October 19, 2020

Kind and compassionate Vet

Thank you Dr Liyan, for coming out so late at night and helping us in our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken

Jodie and ken
Google
October 17, 2020

Absolutely fantastic. Highly recommend.

Absolutely fantastic. Highly recommend.

Lina Acres
October 16, 2020

Excellent vet

the health check went well as the dogs loved Dr Katie and she was happy to get down to their level. She even managed to clip Jake’s nails which has always been a nightmare in the past.

Veronica Brock
October 16, 2020

Kind & empathetic vets given us great comfort

Thank you to Dr. Peter for assisting us yesterday when we had to have our beloved cat put to sleep. His kindness and empathy at this difficult time made it easier to bear. Our loved Tazzy went to his forever sleep peacefully and stress free …. we could not have asked for more and this comforts us now. This was my first experience with Pawssum and I would happily recommend them.

With kind regards, Michele.

Michele Narkiewicz
October 15, 2020

Best service ever!!!

Very prompt service for our much loved senior dog who suffers from atopic dermatitis & has anxiety issues with the thunder season rapidly approaching.
Have recommended this service to several of my dog owner friends!
Can’t thank you people enough 🙂

Lisa Blake
October 14, 2020

Very happy with the service, reasonable fees and great treatment.

Very happy with the service, reasonable fees and great treatment. Would definitely recommend Pawssum, and will use again.

Amanda Hughes
Google
October 11, 2020

Great service

I found the first person, Shannon, and the vet to be both helpful and caring. Nothing was too much trouble.

Robyn Butler
October 11, 2020

Great service

Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip the doctors face off . 🙂

Michele Sheppard
October 10, 2020

Compassionate & Professional Service

Most wonderful, compassionate and professional service.Attended to the final hours of our beloved cat, Mao. Will never forget. Pl support their service.

Gene and Raquel
October 9, 2020

Excellent veterinary care

First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally referred to this service by a friend and was not let down. Vet arrived only a couple of minutes late (politely apologised) – who can control traffic. Was gentle and calm with my large dog. Took a great history and the medications prescribed so far have really helped. Will be definitely booking her next appointment with
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!

Georgia Geller
October 8, 2020

Peaceful, caring and loving

The only regret I have is that I didn’t find Pawssum sooner.

Their is prompt, respectful and caring keeping you informed at all times.

I would like to thank Dr Beshoy for his compassion and honesty in this sad time having to goodbye to our little buddy of 12 years.

Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it.

Regards
Carol Simpson

Carol Simpson
October 6, 2020

Wonderful experience

Very pleased with the service provided. The Dr was wonderful and discovered a relatively simple problem to my boy’s distress. A problem that was missed only 4 days prior by the local vet which meant that my boy was in pain for 4 days longer than needed. He is fine now and just about back to his normal self. I will certainly use Pawssum again.

Ms Debi McLachlan
October 6, 2020

We can not Thankyou enough.

We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in our own home.

Deb Hutchens
October 5, 2020

Great service but confusing communication.

Hi there Paul Simpson, thank you for the wonderful service you provided for the dog Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone.

There was however some difficulties with Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed.

Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed.

In summary your services were great but your communication processes could be improved. Thank you once again.

Jackie

Jackie Simpson
October 5, 2020

Lovely, empathetic, professional vet

Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments

Holly Finch
October 5, 2020

I was able to say goodbye to my baby at home where he was comfortable

Dr Peter and the lovely receptionists helped me today with the awful task of euthanising my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
Cindy

Cindy Neff
October 5, 2020

I thank the vet so much for his compassion and expertise in this matter.

We had to have our 18 yr old Border Collie/Blue Heeler put down and the vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick. There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter.

Patrick Bird
October 3, 2020

Compassionate people helping families

During this difficult time our Vet was so wonderful and very compassionate throughout the experience giving our beautiful girl a peaceful passing. The process was clearly explained and we were made to feel comfortable with our decision to safely let our Lexi go when we were ready. Thankyou for your excellent service.

Shannon Day
October 2, 2020

The vet was really good

The vet was really good and concerned.sorry it had to go that way.but I thank him for what.he tried to do.xx

Patricia Rankin
October 1, 2020

Very professional & caring vet, Very reasonable fees

Very professional & the Doctor was so caring and understanding about our old girl and her health issues. He did a thorough examination, took the time to comprehensively Discuss our options and came up with a plan we all agreed on. Given after service contact back up if I needed. Very reasonable fees. Best of all the treatment is working. Very impressed and would highly recommend.

Blue L
Google
September 30, 2020

Will definitely use them again and would highly recommend their services.

We decided to try Pawssum for our puppy’s vaccinations as it was just a whole lot easier to have the vet come to the house rather than visiting the vet. We were very happy with the visit, Catherine was amazing with the little one and happy to chat and give us advice about our newest addition to the family. We will definitely use them again and would highly recommend their services.

Andrew M
Google
September 30, 2020

Excellent assistance in a crisis

When our small dog gulped down a wooden Ice cream stick, our problem was treated by a Telepet conversation with a Pawssum Vet on call. For us, all at Pawssum are awesome.

Happy Grandma
September 30, 2020

Wonderful Service

Thank you Dr Stuart for your gentle and compassionate care for our dog. You made the experience very peaceful for Toby and for our family. We really appreciated it.

Rebecca Forsyth
September 30, 2020

Wonderful experience

Our beautiful Charlee was suffering terribly with pain from a sore neck. Dr Christine was so lovely and gentle. The experience to have a vet visit our home was just great as Charlee was so comfortable in her own space. Thanks guys!

Jessica Atiya
September 28, 2020

Thanks

I was most impressed.
Trish who took my booking was very kind and helpful.
Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email.

Ann Orel
September 28, 2020

Peaceful passing

Our boy was never happy to be at the vet, and to have him home and as comfortable as he could be at the end made a difficult decision just a little easier. Thank you for helping him to pass as peacefully as possible at home. The vet who attended (Dr Bahaa) was wonderfully compassionate, explained options to us and ensured we were as comfortable as we could be too, as Frosty passed.

Jesse & Lisa
September 27, 2020

Definitely recommend this service to anyone needing a vet visit for their fur baby

Antonia turned up exactly on time and spent quality time getting our anxious Xena comfortable before examining her. Both my dogs have high level of anxiety around strangers and it was lovely to be able to get Xena examined in the comfort of her own home with a lot of cheese and cuddles. Definitely recommend this service to anyone needing a vet visit for their fur baby

Katy H
Google
September 26, 2020

Caring, responsive and understanding

We had to have our lovely girl Eve put to sleep today, she was a senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl.

Bianca S.
September 24, 2020

Fabulous friendly service

Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic. Will definitely be using Pawssum again. Thank you for taking the trauma of a vet visit away from both of us!

Trudy Webb
September 24, 2020

Prompt service and friendly staff

Friendly and prompt service from start to finish. So easy to organize and convenient in home service. Vet on time and extremely helpful. Lucy says Thank you!

Laura Mallinson
September 23, 2020

A beautiful send off for our dog

Helped to make our beautiful dogs final passing much easier.thankyou

Marie McIntosh
September 19, 2020

Absolutely will use this again

Absolutely will use this again Renae was great . Wally loves the treats she had: 🙂

Jeff Winterburn
September 18, 2020

Josephine Miller

Josephine Miller
September 18, 2020

Lisa Janda Reid

I just recently used paswssum service for my 3 furry babies.
It was the best and so convenient.
I had vet Chris, she was wonderful and very knowledgable as well.
Guy the founder of pawssum is also amazing, very helpful.
I will definitely use them again in the future.
��

Lisa Janda Reid
September 18, 2020

Pam Guy

Pam Guy
September 18, 2020

Peter Morrissey

Peter Morrissey
September 18, 2020

Brilliant Service my new Go to for my Cat

Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it from now on.

Nicky Purchase
September 18, 2020

Lessens the stress for the owner and the pet

Pawssum were so awesome when my lovely old GSD was unwell. Unfortunately she’s no longer with us, but I can’t thank the team enough, especially Guy for his assistance when I was really stressed.

Sally Fraser
September 18, 2020

Vets who genuinely care

I found pawssum online after making the horrible decision to peacefully euthanase my very loved dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne

Mule Bjc
September 18, 2020

Rowie Daskalakis

Fantastic service, happy furbabies. Thank you Dr. Chris.

Rowie Daskalakis
September 18, 2020

Christine Krokker

We have used Pawssum twice now and have been happy with the service both times. The first time we had a vet come out for a house call and he was great. The second time we needed a prescription urgently refilled and Catherine went above and beyond to ensure our timeline was met

Christine Krokker
September 18, 2020

Robyn Marks-Buckley

Just had a wonderful experience using Pawssum, for the furbaby I am looking after, very quick in coming to my home, the Vet Christine was very caring and gentle Thank you Pawssum

Robyn Marks-Buckley
September 18, 2020

Deborah Rees

just had my first visit from a great vet from pawssum in the north of adelaide ,very happy with the service ,recommend it.dogs felt alot better at home and i dont drive so Very convenient.

Deborah Rees
September 18, 2020

Susie Korosi

My furchild is at home being treated, not in an environment with other animals that causes her more stress

Susie Korosi
September 18, 2020

Salvatore Sam Sale

Great Service and very reasonable priced.Especially when a national animal society less than 2 kms away, couldnt be bothered and another “Mobile vet service”didnt even return phone call, these guys were fantastic. Thanks

Salvatore Sam Sale
September 18, 2020

Mary Holland-Tuckwell

Very happy with our dog treatment today � thankyou

Mary Holland-Tuckwell
September 18, 2020

Stu Quinn

What a scam …. don’t tell you how much money they are taking out
Thought it was $99 and charge $403
Massive scam
Avoid

Stu Quinn
September 18, 2020

Lisa Deborah Ward

Amazing Service. Had an gentle and caring vet come and euthanize my 18.5 year old cat today! arrived on time and explained wgat was happening! such a heartbreaking thing to do made much easier by Pawssum!

Lisa Deborah Ward
September 18, 2020

Samantha Penelope Riegl

No one showed up and there was no communication from the team at Pawssum. I understand that the vet may have not been able to make it but I would have appreciated any form of communication about this. A very disappointing experience.

Samantha Penelope Riegl
September 18, 2020

Michelle Lee

Skye from Pawssum was excellent with my Mally girl… quick service, knowledgeable and very friendly. Terri from the call centre was great, very friendly to deal with.
The service is excellent, I was advised of the cost up front and given the option to have Skye come after hours or the next day, as it wasn’t urgent. Brilliant service from the on line chat, to Skye coming out.
10/10 – highly recommended

Michelle Lee
September 18, 2020

Jean Metzenheimer

Needed to use these vets 2 times and both times they were conveniently busy and didn’t have appointments or were too far away, if I lived on the north side of the city- the posh side I’d have a vet immediately. All about the money not actually caring for pets.
I definitely wouldn’t recommend them.

Jean Metzenheimer
September 18, 2020

Mary Power

This is a hard one to write and we miss our Charlie boy everyday but need to send our thanks and recommendations to some pretty amazing organizations. Over the years Peter and the team at Fulham Gardens have taken such good care of Charlie even though he hated going to the vet. Thanks for the support and beautiful card and memories you sent. On the day we wanted a peaceful and calm goodbye in our home with all the family and in his favourite sunny spot on the bed. Pawssum mobile vets were simply outstanding in their calm, kind and thoughtful manner during a very difficult few days. Thanks Catherine and Dr Giuliano you explained everything and took the time we needed to say our goodbyes. You were so gentle with Charlie and so sensitive to us all. Finally the last stage was handled by AWL pet cremation. Truly a lovely service again so nice to have met amazing and genuine people who treat you and your furbaby with love and respect.
I hope none of you need these services in the near future but I have no hesitation in recommending all 3 if you ever do. Thanks again to you all for the love and compassion shown over the last few weeks. Xoxoxo

Mary Power
September 18, 2020

Kris Jones

I have been working for Pawssum since August 2018 and have found it to be a very positive and rewarding experience. It’s been refreshing to be in charge of my own business, accepting the jobs I would like to and choosing the areas I want to work in at the times I wish to do so. As a veterinarian, you have all the control over how many or how few cases you see per week. So whether it be a few consults a day, or a couple a week, Pawssum will be able to facilitate this and let you take control of your own work.

From an owner and pets perspective, a trip to the vet can be a dreaded experience full of stress and anxiety. Being able to see pets in their own home makes a substantial difference in reducing this stress and goes a long way in making those terrifying vet visits into pleasant and easy consultations. From their very first vaccinations to the times when we sadly have to say goodbye, having a vet in your own home makes every vet visit more personal and rewarding for owners and their furry friends alike.

Kris Jones
September 18, 2020

Wendy Buckner

Twice we have had Dr Meredith out she is fantastic! A wealth of knowledge and patience. I would highly recommend her and the service. Thank you

Wendy Buckner
September 18, 2020

Sally Dingwall

0ur beautiful 15 year old cat Missy bravely battled cancer but things were getting too difficult for her. Missy hated the car so we were hoping to save her from this stress. I messaged Catherine and she was wonderful organising our appointment. Catherine was very patient and kind, trying to help us through a difficult process. Dr Amelia was a very professional and knowledgeable vet. She made the end of life for our much loved family member Missy as stress free as possible. It’s a very difficult time losing a pet but Dr Amelia took her time explaining the process, answering questions and we never felt rushed saying our goodbyes. Thanks so much PAWSSUM

Sally Dingwall
September 18, 2020

April Hitchcock

We met Baron by chance one weekend while he was relaxing with his owners. I wanted to find out more about this big, beautiful brute and saw that he was an ambassador for Pawssum.
We have 2 large dogs, 1 cat and a toddler, so getting the furry kids to the local vet kept getting postponed. I installed the app, and it was very easy to set up the pet profiles and make a booking.
Dr Amelia came out yesterday afternoon, and she was lovely! The animals loved her and they didn’t have any anxiety from vet waiting room smells and sounds.
They happily let her assess them and give vaccinations and she gave us advice, all from the comfort of our couch. They especially loved the treats!
After the appointment we received a detailed email of her findings and treatments, and confirming her advice on teeth cleaning and flea/tick/worm tablets.
Thank you, Dr Amelia, will spread the word.

April Hitchcock
September 18, 2020

Melinda Crowhurst

Kind and compassionate vet Callie assisted us with our 14 year old dog Jazzmin’s end of life care. Callie was professional, peaceful and comforting at a very difficult time for us, and for that I will be eternally grateful. Thank you also to Catherine for her compassion and assistance in organising Callie to attend.

Melinda Crowhurst
September 18, 2020

Tracy Anne White

Our family had to make the hardest decision and that was to enable or dog Misha of 10 years to be put to sleep as she was unwell.
Catherine made the decision easy as we where not judged about our decision we made.
Dr Timothy was absolutely fantastic and helpful in the process.
We can’t thank you enough for helping us out at this hard time.

Tracy Anne White
September 18, 2020

Jake Marshall

On Saturday 16th March 2019 Dr Krista, came out to our house to do a health care check up on our dog Biscuit,

Unfortunately Biscuit was too sick to continue his journey here on earth with us.

Dr Krista explained what happens next with euthanizing our dog, nothing but professionalism, caring, patient and even respectful during the process

110% Reccomend her for any occasion. such a pleasure to deal with and helpful in our time in need.

Jake Marshall
September 18, 2020

Jacquie Andrews

Sincere gratitude to Cathy, Catherine and Hootan for the peaceful, compassionate and professional euthanasia of our darling Charli Bing.

Jacquie Andrews
September 18, 2020

Donna Lamonte

Thank you for your respect and kindness shown through out the devastating and sad time of losing our 11 year old much loved little soccer dog at home.
Louise Thank you for the compassion you gave us all
Highly recommend

Donna Lamonte
September 18, 2020

Andi Grainger

We are so grateful to Justin and Nancy for their patience in coming into the city during a fun run, as we did not realise it would be extremely difficult to access our apartment with roads closed off.

Justin was gentle and kind in caring for Minnie. Thank you so much. ✨🙏

I would recommend their professional services and we are delighted Justin could save the day. ✨😊😻✨

The Grainger’s ✨👌💛😊👍

Andi Grainger
September 18, 2020

Jennie Lee

I spent nearly 2 hours on the phone looking for a vet to come to my house for my 15 yr old 45kg staffy who had had a fall and couldn’t stand up… Being a Saturday every vet I called was busy… Even though the outcome wasn’t good we were shown so much compassion and empathy from the amazing pawssum staff… Thank you Cathy and Dr Jane… Matt, Jen & Buzz

Jennie Lee
September 18, 2020

Chrissy Edwards

Its so hard to lose a pet (family) but I cant thank these wonderful people enough. From the compassion of Dr Guliano to the lovely ladies I spoke to on the phone. Arranged absolutely everything for me. My dog Kodi ashes came home today and were delivered by AWL. I cant speak highly enough of the professionalism & understanding.

Chrissy Edwards
September 18, 2020

Deanie McLeod

So grateful I found this amazing team!
Seven months ago I was desperately searching for help with our eldest girl Tink when I found Pawssum, from that moment on we knew we had found exactly the right vet when Dr Krista arrived that same afternoon. Our girl went straight on medication & she improved in a matter of days. Unfortunately a week ago her body told us it was time, so with the most professional caring and kind Dr Krista we said goodbye to our 13 year old girl. I honestly can not recommend this amazing team enough, everyone once in a while you find a service that is worth talking about, this is them. We will continue using Pawssum for our youngest girl Minnie with no hesitation. Thank you Cathy and Dr Krista xx

Deanie McLeod
September 18, 2020

Tahlia Clark

We had Dr Amelia visit our house and give routine vaccinations to our two fur babies tonight. It was super easy to book, very cost effective and convenient. Dr Amelia was fantastic, she gave us advice on how to tackle some problems we worry about. Couldn’t recommend more and will definitely use the service again!

Tahlia Clark
September 18, 2020

Fayrina Faye Rowe Maree

Want to thank and recommend the lovely vets at pawssums, the vet who came to see our girl and due to old age put her to sleep was so attentive and understanding! Thankyou from the bottom of our hearts! In such a horrible time our vet was so lovely and kind and all of the team were so lovely and helpful! I was able to get my fur baby cremated and and back home without any real effort it was all taken care of and my girl was even delivered home by the cremation service! ❤️ Thankyou so so much

Fayrina Faye Rowe Maree
September 18, 2020

Carol Streng

Dr G was awesome so caring when we had our boy Blitzen put to sleep

Carol Streng
September 18, 2020

Scott Palmer

Dr Callie was amazing. Thank you so very much!!

Scott Palmer
September 18, 2020

Bethany Brown

Trying to fit Obi into a vet on a Sunday was proving extra hard. Come across your app and booking was super easy, Dr Bradley (Brisbane) came within an hour of booking and was amazing with my boy. Could not recommend enough, will be using again 🙂

Bethany Brown
September 18, 2020

Talita Rocha

I used Pawssum for the first time and I can highly recommend. On Saturday I booked an appointment to have my kitten vaccinated and today Dra. Christiane Fernandes came here. She was so lovely and made Thor feel calm even with the vaccine. ❤️

Talita Rocha
September 18, 2020

Cheryl Price

So happy with the understanding and support during the booking phase (Cathy thank you so much) and the most amazing and caring vet who arrived to see our old Russian Blue, Alex (Camilla you are awesome). Thank you Pawssum.

Cheryl Price
September 18, 2020

Geoff Breeze

Absolutely hideous. There attempt to subcontract to vets and obtain a commission. Great business idea unfortunately this extremely poorly managed.

Geoff Breeze
September 18, 2020

Carolyn Dinneen

I would recommend Pawssum Vets very highly. My 12 year old dog, Archie, had inoperable prostate cancer and I wanted to have him put to sleep in the comfort of his own home. I telephoned Pawssum and the lady that spoke to me was just wonderful and so kind, mentioning that she had a soft spot for staffys as she had one when younger. She promptly made a booking and the vet, Dr Kris, visited exactly at 12 noon when he was supposed to.

Dr Kris was amazing. He put Archie at ease and Archie seemed to sense that Dr Kris was there to help him. Archie does not like strangers handling him, especially a vet. Archie was adopted at 5 years of age and had already been rehomed a couple of times and was very head shy. Dr Kris was wonderful with him and just wanted Archie to be calm and relaxed. He spoke to him softly and treated him very gently. Archie responded really well to his positive, calming energy and he just lied down near him, trusting that Dr Kris was there to help him. His passing was very peaceful and I give my most sincere thanks to Dr Kris.

I would hope to see Dr Kris under better circumstances in the future and wold not hesitate to call upon him again to treat my furbabies.

The service did not end there. Another lovely lady rang to let me know when Archie’s ashes would be returned. Dr Kris also sent a kind email to me. The ashes were delivered to my local vet as arranged on time.

Archie was a very special and beloved dog and I am so glad that I had Pawssum vets and Dr Kris to help me through this really difficult time. It is such a blessing to know that in the final moments of Archie’s life he was peaceful and relaxed.

Carolyn Dinneen
September 18, 2020

James Lister

Very professional compassionate service I would highly recommend this service and in particular Vet Louisa. 🐾

James Lister
September 18, 2020

Murdo Levy

Thanks Dr. Giuliano you helped us all on our very sad day with our Charlie.
Highly recommended…

Murdo Levy
September 18, 2020

Richenda Howarde

Many thanks to Sharmila for diagnosing our Vienna. Great job.

Richenda Howarde
September 18, 2020

Alli Jennings

After struggling to find a vet that would do a home visit euthanasia, Pawssum helped to track down a vet after an hour and a half. I was SO impressed with Dr Peter’s professionalism and compassion. Thank you so much for letting us send off Charlie with love and dignity.

Alli Jennings
September 18, 2020

Maria Brown

Dr Kristen was professional, compassionate and empathetic, made the process of putting down our fur baby easier to bear.

Maria Brown
September 18, 2020

Robyn Mac

Dr Callie was wonderful with my cat and identified issues I was not aware of so now I can make sure she is more comfortable. Very reasonable prices, great service and follow up, highly recommended 😊 Robyn

Robyn Mac
September 18, 2020

Terri Langford

One of their vets came to our home to euthanize our darling 12 year old boy. The vet barely spoke to us unless we asked a question. Nothing about the procedure was explained to us. He showed no kindness or compassion to us or our beautiful boy His phone was going off during the process. At one point he shoved his phone in front of me, asking for my signature – I was sobbing uncontrollably. Finally, he asked my partner to help him carry our deceased pet out to his car. This was as far from a peaceful euthanasia as you can get. A horrible experience that we will never forget.

Terri Langford
September 18, 2020

Samantha Jenkins

Everyone on this team is so kind and caring. They took care of me and my beautiful dog when it came time to say goodbye. Dr Beshoy was so lovely and kind hearted. Highly recommend them. Thank you.

Samantha Jenkins
September 18, 2020

Carrie Anne Teale

Dr Callie was absolutely amazing and made the whole moment a peaceful calm experience in the euthanasia of our loved Tully. Our whole family now have beautiful memories.
Many thanks. The Teale Family

Carrie Anne Teale
September 18, 2020

Katie Muggleton-Neale

I was stuck in a very difficult situation not knowing how I could get my large breed dog to the vet. Pawssum saved the day! The vet who came out to us was absolutely lovely! So happy I found this service!!!

Katie Muggleton-Neale
September 18, 2020

Vikki Maria

On Boxing Day our beloved 15 year old dog Maisy became extremely ill. She has never traveled well so we did not want to risk driving her to the animal hospital. We contacted Pawssum & Cathy organised for the most wonderful vet Dr Callie to come to our home. Unfortunately we had to make the heart wrenching decision to end Maisy’s suffering. Pawssum & Dr Callie were highly professional, explaining everything to us & doing so with such care & attention. Very personal & caring service. We definitely recommend Pawssum.

Vikki Maria
September 18, 2020

Tonya Heard

Awesome vet service. Respond to message ASAP. Dr Kristen was such a beautiful vet when I had a cat in distress with UTI.

Tonya Heard
September 18, 2020

Alison Hamann

Thanks again to Dr G – a home visit to our 20 yo Diabetic cat – so caring – would highly recommend them to anyone.

Alison Hamann
September 18, 2020

Michael Morgan-Fry

Yes I would
can you please tell me where you are

Michael Morgan-Fry
September 18, 2020

Fraser Nairn

After losing our cat only 2 weeks ago we received 4 text messages spamming us. Despite NOT signing up to these messages & replying ‘stop’ they continue to come!

Thanks for harassing us & reminding us we’ve lost our pet.

Fraser Nairn
September 18, 2020

Tammy Zammit

Our beloved Dog Babbles was 14 years old and had taken a turn for the worst. I did not want to take her to a strange place. DR sharmila was absolutely phenomenal, caring, considerate and compassionate Veterinarian. Dr Sharmila you are a credit to your industry and the organization and a wonderful human. I know our furbaby is in a better place and is no longer in pain. Thank you xxxx

Tammy Zammit
September 18, 2020

Michael P Raynor

called at 3 pm was called back 2 hours with sorry cant get out to you today.. Go to emergency vets. i could have done that 2 hrs earlier

Michael P Raynor
September 18, 2020

Lindel Barker-Revell

I was very worried about my cat quite late at night. Pawssum were very helpful and professional as a phone vet. I would have been happier with a video or Facebook connection, but we coped ok without. I felt confident enough to get through the night.

Lindel Barker-Revell
September 18, 2020

Meredith Gaydon

My Hogan became unwell on Sunday. The vet, who was amazing, came out on Sunday. Really reasonable price too. Thoroughly recommend Pawssum. They really looked after my fur baby.
Thank you Pawssum

Meredith Gaydon
September 18, 2020

Margaret Ackarie

After two vets declined to come to my home to help my sick cat Pawssum were wonderful. The vet came with her expertise – happy cat. Full praise for their services

Margaret Ackarie
September 18, 2020

Michael Elphick

I have had some great vets over the years, but I am truely blown away how these guys operate!!!!
You contact them, arrange a time that suits you, they will come back with a window that is soo close to yours.
Their prices are Very reasonable, it is all done in your pets environment, my dog (Lord Farkwah) instantly took to the vet and his in-house manner was exceptional. We are about to have our third visit for a booster shot. Oh, and they do follow up call to make sure everything is ok with your pet.
Regards,
Michael Elphick

Michael Elphick
September 18, 2020

Barrie Morgan

I tried to get a home visit on Friday as my dog was limping badly unfortunately Could not get Friday but Pawssum kept trying and arranged a Saturday visit no hidden costs just the $99 fee +medication cost great vet Great service. 3 days later happy dog again limp almost gone
a Happy Customer

Barrie Morgan
September 18, 2020

Emily Louise Ferguson

We had our 15 year old dog euthanized. the pawssum company over all is great it’s easy to book easy to get a hold of with any questions everybody was very friendly but I really cannot recommend the vet they sent out the point of doing it at home was so he would go peacefully so he’s last moments on earth were at his home surrounded by his family and not in pain that he would just drift off to sleep. the vet caused him much pain and distress and then he died and that’s something I will never forget instead of being able to look at it as he went peacefully and is no longer in any pain whenever I think of his passing it causes me great pain sadness regret and anger

Emily Louise Ferguson
September 18, 2020

Janet Casey

Everything! I cannot recommend Pawssum highly enough. Their first visit they were able to do a multitude of tests on the oldest and grouchiest cat that three separate visits to the usual vet had not accomplished. The looniest cats on the planet love them and therefore so do I. They even show up when they say they will. Brilliant!

Janet Casey
September 18, 2020

Sue Macdonald

Dr Callie is absolutely wonderful. I had my beautiful 17 yr old hairy human (dog) euthanised at home today & Dr Callie made it a very beautiful experience for all of us. She lit a candle & played tranquil music & talked me through every step. Miss Molly passed peacefully at 11am on the 21/03/20 aged 17 yrs thanks to Pawssum & Dr Callie. I would definitely recommend Pawssum to anyone who truly loves their fur baby & wants what’s best for them. Dr Callie made my baby’s passing a very dignified & personal experience.

Sue Macdonald
September 18, 2020

Jody White

I called at 7.30am on Sunday as our cat was suddenly very sick. They were going to call me to get bank details and confirnywhen they had a vet coming. At 9.30 I called them again to check the status and they said they would definitely call me back so my daughter left for work as I thought everything would be ok and I wouldn’t have to go to a vet. At 11.30 I called again as I hadn’t heard anything and was told again they would get back to me but at this stage I probably couldn’t have a vet turn up until Monday. 30 minutes later I finally received a text saying they were to busy for today and were heavily booked. Then at 1.30 another message directing me to go to a vet surgery. Surely the fact that you were so heavily booked could have been communicated earlier so I could have made other arrangements. It’s now 5 o’clock and we have been sitting at the surgery for a while, and our cat is very sick. I wish we could have seen a vet earlier.

Jody White
September 18, 2020

David Hardman

Dr Samantha was brilliant helping my senior dog with a cracked tooth abcess.. thank you so much..

David Hardman
September 18, 2020

Felicity Jane

Our 18 year old dog unfortunately needed to be put to sleep last Saturday night. We had Dr Amanda Henderson come to our Adelaide home. Amanda was professional, empathetic and very caring to our needs. Even when Tillee had passed on, Amanda gave her respect. Would certainly recommend Pawssum to anyone who wants to have a more private and loving euthanasia for their pet.

Felicity Jane
September 18, 2020

Tess Geoghegan

Thank you for this wonderful vet service. Everyone from reception staff were lovely and helpful.
And Dr Stewart was amazing.
I have five dogs. All desexed and the two brother dogs decided to have a nasty go at each other. I’m blind now from a stage 4 cataract one eye other eye state 2 cataract l’m also low vision/legally blind so my daughter was feeding them. It was a split second of one male invading the other males bowl and it was on. Lesson learnt. Normally they are polite and wait till l give the command for them to eat. Food is their demon for a incident, normally they are great together.
They will be completely distanced from each other around tucker time now. They were sore and sorry by the time Dr Stewart got there. And what a amazing beautiful job he did. So caring with my lads. Nothing was to hard. From the moment l rung the process was so fast. Very affordable service l felt too for a after hours house visit involving two lots of medication for both dogs it is wonderful service!
Thank you for looking after my beloved lads so well. And Dr Stewart being so caring when greeted by five dogs who all loved him it would seem. As he explained “dogs treated at home are normally more at ease then a vets surgery” and he was right on that. I have never seen my five so loving towards a complete stranger. Please don’t hesitate to use this service. I will highly recommended Pawssum. Thank you all.

Tess Geoghegan
September 18, 2020

Cindy Burton

I am so glad I booked this service. I was able to avoid having to transport my dog who was in pain, in the car and in the waiting room. Dr Ron was so helpful and Buckley loved him right away. I will definately use again, to have in the home was such a much calmer experience. Even after the visit I had a question, Dr Ron called me back on a Sunday night, so happy for such a great service.

Cindy Burton
September 18, 2020

Osbert InOz

Thank you, team. I lost my 13 yrs family member a few days ago. My sweet little girl “GiGi” was always not well for year, and suddenly she decided to leave me on Saturday at 5pm. She was obviously in great pain. Luckily I always pay attention to Pawssum service. I message over the net-chat, the sweet lady called back right away then connected me to the local assistant. Within less than 45 mins, they managed to find a Vet in such an odd hour. Dr Ron turned up on time in 2 hours, and provide comfort to GiGi and help her to cross the rainbow bridge – no more pain. The progress was peaceful and respectful, Dr Ron was so kind to both GiGi and me. I am so much grateful for your service, to help me deal with this very difficult situation. God bless you all.
P.S. The charge was very reasonable, I’m sure my local vet would have charged me more than that.

Osbert InOz
September 18, 2020

Keith Reeves

Great service, very friendly
and professional caring Vet.
Highly recommended.

Keith

Keith Reeves
September 18, 2020

Celia Shawcross

They were very helpful,professional, the vet was very good with my cat. They were very print on time and they even did a follow up.

Celia Shawcross
September 18, 2020

Holly McGrath

I recently sort out a home care vet service due to the covid 19 restrictions, and the fact my cat Eskimo is terrified of going to a vet surgery.
The booking process completed online was simple and confirmed within minutes.
The vet that accepted my booking phoned before arrival and attend my home at the exact booking time.
Christine (my vet) was very gentle with Eskimo and was able to diagnose his illness within minutes.
She prescribed medications and gave clear instructions on dosage requirements.
I have no hesitation in recommending this service to anyone as an alternative to visiting a vet surgery.
I can’t thank Christine enough for her kindness and gentle nature with Eskimo.
Thank you Pawssum!
Holly McGrath
And Eskimo xxx

Holly McGrath
September 18, 2020

James Puerta Sanchez

good services!!

I am so happy with Pawssum Vet, because they help me to save time , they come to my unit and check how my pet goes..

thanks

James Puerta Sanchez
September 18, 2020

Mel Sam

The Veterinarian that came out to see one of our dogs was Dr Callie. She was simply wonderful.

Callie was thorough in her examination, as well as kind and considerate of our elderly dog and our feelings (including 2 young kids who adore their dogs).

She communicated the situation in a very clear and confident manner. Callie also provided a range of treatment options according to various scenarios.

Her recommended treatment was fortunately successful in helping our dog, and aiding his quick recovery.

The price was very reasonable, and less than our past experiences at walk in Vet clinics. Importantly, our elderly dog got to remain in his own home the whole time, where he is happy and settled.

We would absolutely use this service again, and recommend it to anyone needing out of hospital care for their pets.

Mel Sam
September 18, 2020

Tamryn Spaggiari

I’l never use any other vet again.

Dr Stuart is amazing!

Took my cat (missy) to multiple vets and he was the only one who put in time and effort to help her.

She is doing much better now.

Pawssum really are all about the pets!

They gentle, kind, helpful, patient and really do care! which is what we all want in a vet.

My girl is also very scared of people, being a rescue. “at home vets” has made a huge, positive difference for us. She is way more relaxed now.

Thanks you so much
love Missy and I

so HAPPY i found you lot.

Tamryn Spaggiari
September 18, 2020

Nicole Portacha

I couldn’t recommend Pawssum enough!

I was super stressed when my cat got conjunctivitis the night before Easter, knowing that physical vet clinics wouldn’t be open to help. After finding Pawssum online and reading other reviews, I was happy to give this service a go.

The vet was great – he showed up on time, and was patient with our very anxious cat. Now I can rest easy knowing that my little ball of fluff is safe, thank you!! 🙌

Nicole Portacha
September 18, 2020

Lenore Cooper

Great service with caring vets highly recommend.

Lenore Cooper
September 18, 2020

Marion Hewitt

Thank you Pawssum for finding beautiful, caring vet to treat my little Pancake (cat) who became ill on Easter Sunday, Pancake is a lot better now, thanks again xxxxx

Marion Hewitt
September 18, 2020

Cat Von B

My dog was incredibly sick over a long Easter weekend, the service was amazing. The vet arrived only a few hours after my call, the receptionist was friendly and helpful. I was given great advice and also had all medication on hand. Highly recommend

Cat Von B
September 18, 2020

Cathy Mainwaring

I have a rescue dog who is very timid and needed her first annual vaccination. She won’t go in the car either. Booked with Pawssum as they do house visits. The lady vet who attended was lovely. She took her time to associate herself with my dog so she wouldn’t be scared. Thanks again Pawssum for making something that might have been traumatic into a pleasant experience.

Cathy Mainwaring
September 18, 2020

Robert Boram

Rang them last Saturday night
My Keeshond Benny pulled a muscle in his right leg and he was in pain
They were brilliant help to us and Benny
After a few days he was back to normal
Thank you Pawssum Vet
Rob/ Jeanette and Benny ♥️

Robert Boram
September 18, 2020

Peggy Farrell

Excellent professional and caring service right into your home! I highly recommend this service to anyone at anytime but its definitely wonderful in this pandemic uncertainty.

Peggy Farrell
September 18, 2020

Meeks Werner

Catherine from Pawssum was incredibly helpful when I’d made the decision to put my Big boy to sleep. The vets that attended our house were amazing, and so thoughtful during the whole process. I would highly recommend Pawssum to anyone who has to make this heart breaking descion. The crematorium service that is available was also appreciated. Dave was so helpful, walked us through the whole process and was so respectful to our boy.

Meeks Werner
September 18, 2020

Jaclyn Schmid

We would like to express our gratitude for prompt action and excellent service. Your vet, Magdas professional attitude was very much appreciated. We would recommend to service to anyone needing help with their pets

Jaclyn Schmid
September 18, 2020

Hasara Lay

We’ve been using Pawssum for a while now. Dr Amelia has been amazing each time and we’re so impressed that she can actually tell our cats apart (they look similar) and remembers their history from the past few years so well. Our Lumos is not usually good with vets but he really appreciates Dr Amelia’s calm demeanour and how she works with his likes and dislikes. We also really appreciate her advice. We’ve been to vets who may have judged us in the past for not being the best cat parents (like forgetting to brush our cats’ teeth every day) and we appreciate how Dr Amelia understands that we’re doing our best and gives us suggestions on things we can do to work around all our other commitments. Can’t recommend Pawssum enough 😊

Hasara Lay
September 18, 2020

Jeanette Smith

Lovely people on the phone, no stress for the pets, highly recommended!

Jeanette Smith
September 18, 2020

Ali Pile

Pawssum Vets are fantastic. It really reduces stress for your pets. I have a much loved kitten at home but no cat so having this service available to me is a great help.
Thank you

Ali Pile
September 18, 2020

Anna Martin

Contrary to trying to get everyone to a clinic, it was a wonderful experience to have a kind, caring professional come home and vaccinate the two dogs and one cat, all together. I am very grateful and highly recommend this service.

Anna Martin
September 18, 2020

Jackie Holbrook

They could get the right address in the right city…I waited they took my money… Then they ring they are in Ipswich. I told the women so many times I was in Cairns. so now my cat waits for 2 days more ….and I wait to get the money refunded….I hope they get that part right…..

Jackie Holbrook
September 18, 2020

Nicole Wadsworth

Professional, polite and explained everything in detail. Would highly recommend. my dog was calm thw while time.

Nicole Wadsworth
September 18, 2020

Giø DeløsReyes

Amazing service, quick and easy.
I wouldn’t trust anyone else with our Cat Cleo.
Thanks again to Dr Callie for an amazing job with out kitten. Highly recommend this service to anyone.

Giø DeløsReyes
September 18, 2020

Michelle Scott

This is a fantastic service and a great alternative to trying to get to the vets on short notice. The vet was lovely and really cared for our dog. We will definitely be booking through them again!

Michelle Scott
September 18, 2020

Sandra Bay

I found Pawssum online late Last year, when our dogs were due for their annual vaccination. As I don’t drive, and my husband works long hours, the convenience seemed perfect.
Dr Callie came and vaccinated both dogs, and we discussed the ongoing care of one dog who seem to have a sore hind legs. A diagnosis was made, and a future treatment plan laid out.
Dr Callie came last week, and the treatment commenced.
Both dogs are besotted with her, and we are thrilled with both her and her service.
I would highly recommend Pawssum to anyone whether they needed a mobile vet or not. The convenience of having your animal not stressed, hanging out on the sitting room floor, while the vet does her thing, is beyond any expectation. It’s a wonderful wonderful service. Thank you

Sandra Bay
September 18, 2020

George Butman

My regular vet stopped providing routine services due to Coronavirus. My cat has been unwell and I wanted his weight checked and his claws cut. Dr Laurence arrived on time, checked, clipped and weighed the cat and advised me on possible treatments. I am happy that I can access a knowledgeable and caring vet when I need.

George Butman
September 18, 2020

Heloise Laure Ruinard

The vet was so lovely and attentive to our old boy. He was very thorough and spent a lot of time with him. Very happy with the service!

Heloise Laure Ruinard
September 18, 2020

Brittany Clark

Wonderful service. Love that fact they come to you and they are open late. I would definitely recommend them and use them again.

Brittany Clark
September 18, 2020

Kristy Halls

wonderful service had the zoom session as i had a sick little boy brought the medication for my little chihuahua skye to more door and followed up afterwards have being recommending to all pet owners will definitely use again if needed very happy client 🙂

Kristy Halls
September 18, 2020

Bonita Lloyd

Excellent service – so handy to have available out of hours. Good communication, very knowledgeable, and impressively patient with a somewhat anxious puppy-patient!

Bonita Lloyd
September 18, 2020

Angela Lyall O’Regan

Dr Ivy was fantastic. Excellent quick professional and friendly service. Would highly recommend especially if you have an anxious cat. Thankyou again

Angela Lyall O'Regan
September 18, 2020

June Bradley

Just had vet out to give our old dog Digby his arthritis injection and was very caring and gentle with him as Digby stresses so much going to the vet. Would highly recommend using Pawssum such a great service.

June Bradley
September 18, 2020

Jay Lea

I have so much appreciation for the compassionate, lovely Vet who was there on the passing of my cat Archie. The calm environment he created was just what we needed. Thank you from all of us

Jay Lea
September 18, 2020

Kirsty Ra

Really impressed with the service we received. Dr Avi was very thorough and helpful. He gave us extra tips for all sorts of things. Excellent service and all in the comfort of your own home. our Dog was so relaxed it was awesome!

Kirsty Ra
September 18, 2020

Syeda Aunz

Its an awesome service. peace of mind and hassle free..my dogs felt comfortable staying at home and getting the vaccine then going to vet and waiting there. Friendly and knowledgeable vet.i recommend highly. Now I’m only going to use them no vet clinic for my dogs😍👍

Syeda Aunz
September 18, 2020

HayleyAnd Aubrey

Terrible experience at the end of my beloved pets life. Called them out for what I thought was to lay my dog to sleep, only to be charged for medications that made her have a seizure and stop breathing. Questioned via email and requested written confirmation on what the medications were. Instead I received a call from “the vet you complained about” only to have him talk down to me and over me constantly. To the point I was in tears. He didn’t even answer the questions I had and also lied about the initial visit.

Tried to have them out again to do the job I very much needed done, but most definitely didn’t want to do, only to have them mess me around for days. End up calling a lot of places and finally found someone to help, all the while my dog was suffering. They made the last week with my dog more stressful, depressing and angry than they needed to be.

If you love your pet, definitely avoid these people. Rude. Terrible communication. Not knowledgeable to answer questions. Just repeat themselves hoping you’ll just give up.

HayleyAnd Aubrey
September 18, 2020

Sandra Merhi

Our dog, Honey was old and not expected to improve but she had deteriorated rapidly so a call was made to Pawssum late in the day on a weekend. Dr Beshoy arrived promptly and spent time ensuring that our beloved girl was sent to her rest with care and empathy. She was quiet and calm, a marked difference to the hours before, and her final moments were as beautiful as such a sad moment can be. Dr Beshoy included our younger dog in the process and made sure that she was calm too.
Thank you Pawssum for making a difficult experience something that we can now remember with peace and gratitude.

Sandra Merhi
September 18, 2020

Bronniwyn Cecilia

Fantastic service & follow up care for my furbabies.
Non-emergency or trauma care, but perfect for medical help outside of normal vet clinic hours.
Reasonable rates & quality veterinary care.
Loving them more than my regular vet!

Bronniwyn Cecilia
September 18, 2020

Corinna Lizbeth

Wonderful service for our deaf cat that needed treatment. Very caring vet and great out of regular hours service. Having treatment done at home for him gave piece of mind.
Definitely recommended.

Corinna Lizbeth
September 18, 2020

Luisa Mastrullo

We were very pleased with Pawssum home vet service… Dr Bahaal assisted us with our large size female Maremma shepherd and worked around her anxieties issues with nail clipping. We would recommend Pawssum vet to anyone. Very happy 😊

Luisa Mastrullo
September 18, 2020

Cathie Franken

About a month ago I had my first visit from a mobile Vet service which was Pawssum. As it can be a stressful time for myself and my Cat to get him to the Vets via the car it was great to have a Vet visit me. Pawssum was very helpful and prompt at getting a Local Vet to come to my house. The Vet who came was caring and willing to discuss options about my cat. The following week my furbaby had a rotten tooth taken out. Thank you. 😻😇🐾

Cathie Franken
September 18, 2020

Susan Bottger

The service is wonderful, I was needing some advice on what to do with my beautiful dog Pepper but didn’t want to stress her out by taking her to a vet surgery. Dr Bahaa Estafanos was very kind and warm, he sat on the floor with us while we discussed what was wrong with Pepper.
I’m glad I used this service as we were able to say our final farewell at home in a place where Pepper felt so secure and safe. Thank you Dr Bahaa Estafanos for you help and guidance.

Susan Bottger
September 18, 2020

Sue Shennan

Booked my parents cat last friday to be told u will get an email. Get the email to be told someone will be in touch for Monday between 12-5 pm. It’s now 4 pm to be told, sorry we can’t get anyone to your area today! Will never use this service or recommend it! Absolutely disgusting . My parents are in their 80’s and this has stressed them out! 😡

Sue Shennan
September 18, 2020

Niki O’Shiel

I called Pawssum tonight because my Daughter had used their service only a couple of months ago during Covid 19 and was very impressed with the safety, service, and outcome for her pet. I can say the same, only a few minutes after speaking to a lovely lady that answered my call (sorry I don’t remember your name but I remember we talked about our dogs and your dog has allergies to grass) the vet Dr. Peter called me and not only advised me of how to help my dog tonight but what I could do to help her with her allergies from now on. The whole process from start to finish was reassuring, comfortable, and affordable. I would definitely use and recommend Pawssum again. Thank you so much Pawssum and Dr. Peter

Niki O'Shiel
September 18, 2020

Hetty Choy

I rang on a Sunday evening to book a vet to come that night to euthanize a dog suffering from haemangiosarcoma that had collapsed and was too weak to move
I was on my own so couldn’t carry her
I waited for two hours and finally got a text message saying a vet would be here at 6.30 Pm the following day
24 hours later
What a joke
False advertising
And double the price of your local vet
The price was of no concern , happy to pay but you don’t provide the service you advertise
Would never recommend you or call you again

Hetty Choy
September 18, 2020

Kaylene Washington-Hague

Prodessional from the outset, prompt and on time. Fabulous with my cat who is easily stressed around strangers. fantastic to offer a service like this to home. less stress for all. Hghly recommend and will 7se again. thank you ❤

Kaylene Washington-Hague
September 18, 2020

Shanice Small

My dog is terrified of the vet, so this was an amazing way to say goodbye. she was comfortable and happy with us on her bed. A fantastic service from beginning to end, couldn’t recommend more!

Shanice Small
September 18, 2020

Milly Baker-Roberts

“Claims to service canberra” couldn’t even find me a good vet for reptiles

Milly Baker-Roberts
September 18, 2020

Aden Von-Peppa

I called 14/09/2020 early to book in as my Cat has hurt her leg and in a lot of pain. Gave my details, booked in for this morning and about 9am after confirmation that they will find an appointment time they call and say they don’t service my area? Wtf not!!! I’m paying up front. They blamed a glitch in the system, I’m like no the person who booked this has one job seriously they should know areas by now. So not only did they let me down they have left my cat in agony all this time. How disgusting… I’ll take my pets back up the Sunshine Coast to my vet I’ve been seeing for 8 years. I even have all my friends going their now… This mob are incompetent fools…

Aden Von-Peppa
September 18, 2020

Ellie Whitney

Very happy to have found a good mobile vet. We have a dog reactive German Shepherd, so it was great not to have her stressed by having to visit the surgery. Dr Avi was kind and thorough.

Ellie Whitney
September 18, 2020

Fantastic service for anxious pet

I think its a great service particularly if you have pets that get very stressed travelling distances to the vet. A home visit means they are in their own environment.

Sally D.
September 18, 2020

Easy to communicate with, put my concerns to rest

Arrived on time and easy to talk to about my concerns

Jean F.
September 18, 2020

Extremely Knowledgeable Vets

Great vet, extremely helpful and packed with info i never knew after owning dogs for 40 years….

Mark L.
September 18, 2020

Amazing service

Both Dr Duncan and the team was really helpful and fantastic to speak. I’d highly recommend. Thank you again!

Laura Danter
September 16, 2020

Prompt & thorough examination

Vet arrived promptly on time, was very good with handling my dog and did a thorough examination. Would not hesitate to recommend your service.

Christine B.
September 16, 2020

Great communication ease of mind

The vet was kind, friendly and patient and explained things well.

Paula D.
September 16, 2020

A difficult time dealt with promptly and efficiently

prompt and efficient
putting down a pet is an awful experience and therefore the quicker it is over the better
Ginger hated vet visits and having this done at home meant no waiting in a hated waiting room so a lot less stress

Julie G.
September 16, 2020

Peaceful send off for my beloved girl

The Vet had a kind manner and during the entire process I was able to concentrate on Jess. It’s not a good thing to go through but I’m happy it could be done at home.

Jess was not stressed and I could pat her face and talk to her throughout.

Peter L.
September 16, 2020

Very helpful & reassuring

Dr Ania was very helpful in our discussion on how I could make Gordie’s experience of toileting easier, and very affirming of what I had already done. She is very kind, friendly, and answered all my questions clearly and concisely, allaying my concerns. It was a pleasure to meet her. Thank you for the service.

Mary F.
September 16, 2020

Beautiful send-off for our darling Girl

Peter was very understanding and engaging and helped us give Rana a beautiful calming send off. So glad we were able to be with her and the last things she felt was the love from all of us. Thankyou Peter.

Matthew P.
September 16, 2020

Kind, Gentle & Caring

Would like to thank Dr Ivy for her services… she was lovely… kind and gentle with Patch.
We would certainly use your services again and highly recommend to friends

Judy J.
September 16, 2020

Smooth Sailing from start to finish

From start to finish was so easy. Thank you for all you have done for Billy. Pawssum is awesome, I would highly recommend this service.

Jacqui J.
September 16, 2020

Calm and happy dog = Calm and happy owner

The Pawssum at home vet service was incredible. The booking system, response time and outcome was fantastic and I would definitely recommend this for everyone. It’s really convenient and great for your beloved pet. My dog, Lucky, was a lot more calm and relaxed and the approach Dr Katie provided was the best I’ve seen, I would highly recommend.

Shireen Y.
September 16, 2020

Such a relief and peace of mind

Extremely satisfied !!!
vet Duncan was amazing during the whole session
THANK YOU

Christine B.
September 16, 2020

$20 OFF

Your pet’s first home visit

Your pet deserves a visit from a Pawssum mobile vet. Book now to claim your $20 off!

 

Pawssum Vets are open for business during the Coronavirus epidemic, Australia-wide 7 days a week until late.