Efficient kind service
We had to go through heartbreak and have our border collie put to sleep. As I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all
After hours euthanasia
Justin was so compassionate and empathetic when he came to help our beautiful Ruby over the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose.
Very privalaged to have a
Very privalaged to have a passionate vet come out to an emergency call out home visit to assess my unwell senior Labrador pooch.
A thorough explanation given re my dog’s condition.
I appreciated Dr Bashit Stefanos.
compassion and understanding and praise him for his expertice in his field.
Pawssum is fantastic
We love Pawssum, the vet was so good, we are truly grateful for the at home service
The veterinary that came about was great and worked out what was wrong with my baby.
Will use u again so easy and in time.
Thank you again
Wonderful vet and fast service
The vet, Dr Beshoy, was wonderful and helpful and the service was fast. I will be using his services again.
very happy with the service
very happy and was very kind to Milly’
would recommend very highly
Vet was polite and professional,
Vet was polite and professional, no issues with the process.
You made the very difficult time so much more pleasant.
The vet was sympathetic and patient and I really appreciated your service and would recommend you.
Highly recommended Vet to home service
Highly recommended Vet service, we used Dr ivy and she is awesome explains things really well
Professional and personal
Dr Ethan attended and built immediate trust with our dog. Thorough and expert with ample time taken to ensure our questions were answered.
A peaceful ending for a beloved pet
I could never have taken my beloved 16 year old friend to our vet. She would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference
Great customer and doggy service
Great service, easy to book and price is cheaper than you expect. Have used this service twice now and have had no issues. Great customer and doggy service! Thank you
Annual checkup / vaccination
Excellent service , came out on the day I made enquiry.
Dr Celest was wonderful and
Dr Celest was wonderful and made a very difficult decision a little easier due to her caring and empathetic nature. RIP Buxy cat
Compassion was outstanding
From the time I made the appointment to the time the vet arrived at our house to peacefully put our 14 year old fur baby to rest there was nothing but understanding and compassion shown from everyone I dealt with.
Keep up the great work guys – you are amazing.
Couldn’t be happier with the service provided.
Very happy with the service from begging to end! Dr Duncan was absolutely fantastic with Gerry 🙂
VERY GOOD SERVICE with Dr
VERY GOOD SERVICE with Dr Beshoy,,
The entire team at Pawssum were exceptional, Trish was so caring and kind while taking the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you.
I am very grateful for
I am very grateful for the compassionate service we received.
We had a very sick puppy who is now happy and healthy.
This service is excellent. Dr Justin is wonderful.
Was very pleased with the
Was very pleased with the professional service provided. Thank you to all involved.
Amazing professionalism and care
Dr Stuart was amazing and professional but also patient and caring for our needs.
thankyou for your kindness
Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home.
Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again.
Peaceful experience for us.
Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had to make in our lives.
Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on.
I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful.
From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye.
We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye.
I highly recommend Pawssum they are kind and caring people.
Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time.
The service was efficient.I think
The service was efficient.I think however that when explaining the process and what was going to happen that using terms like cardio vascular and respiratory system is way too clinical and far removed from the emotion of the moment. Needs to be explain in much more simple laymens terms.
Dr Sam has attended our ageing cat twice now and both times she has provided an excellent service. She is very caring, kind and friendly and has provided useful advice regarding the care of our adopted 22 year old cat. Booking an appointment is an easy process and the service isn’t expensive for the treatment Bubba received. We would be happy to recommend Dr Sam and Pawssum mobile vets for their caring, professional service.
Thank you for your help
Thank you for your help our dog is doing a lot better very well the vet was very friendly and helpful even after the call he helped us with doing us what to do for her needle I would recommend use to my family and friends and use you again
Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and the concoction she gave Pansy is working extremely well.She is a different cat today.Why someone didn’t think of this service years ago I don’t know as it takes all the stress out of getting them to a surgery and frightening them.Both my cats are rescues and wary of people ,but to have the other one calmly watch DrJane do her thing was wonderful as she would usually hide 101/2 stars.
Thank you for your prompt
Thank you for your prompt service. It helped make a difficult decision
bearable. The efficient and quiet understanding and caring was wonderful.
Thank you Pawssum vets
Our 14 year old staffie Ginza who was 14 years old had to be euthasised in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her.
Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr Shadi carefully explained the procedure and made a difficult time seem less painful within a short time.
Very pleased with the vet Dr ivy
very pleased with dr ivy , not rushed , listened to my concerns and gave very good advice
What an amazing service you guys have! Of course one of the animals gets sick late on a Saturday night… Within half an hour we had a vet come to our place to treat her and she’s back to her bubbly self this morning. I can’t thank you enough and a special thank you to Jacinta on the online chat who called and was very compassionate… And Dr Stuart who has a wonderful demeanor with our fur baby.
Highly recommended and we will definitely be using this service again if we have a sick pet!
Super convenient and all services provided efficiently with a smile. I am looking forward to seeing if the cartrophen injections give Calum improved movement over the coming weeks
Great service and advice from
Great service and advice from and Pawssum and Dr.Ivy! I would highly recommend Pawssum.
Dr Kris was so kind and compassionate while putting my girl to sleep. He talked me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you
We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate and professional, and it was such a comfort to bring her home!
10 out of 5 stars
I could not speak more highly of Pawssum. They were kind, caring and professional. They made a truly difficult and painful experience one of peace and love. Thank you so much.
Thank you Dr Ivy.
Having Vet visiting my sik boy-cat at home was excellent. It meant that my boy-cat Bobo did not needed to experience unecessary stress visiting a clinic. Dr Ivy was compassionate and knowledgeable. Bobo appears to be better already:-). I highly recommend this service to all pet lovers. Thank you once again for providing this fantastic and needed service.
Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour of our initial enquiry was perfect for our situation much appreciated annie &Richard
Best worst experience
A huge thank you to Dr. Stuart who is just the perfect vet to facilitate a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and Harley
The vet was caring and considered and kept us informed about what she was doing,thanks.
Simply the Best
I had Justin visit our home this morning as our cat doesn’t cope well with vet trips at all… Justin was lovely, professional, gentle and reassuring during his visit. I would very much recommend these guys. We’ve had a fair few vet trips in our kittys past and this one was by far the very best. Very reasonable prices also. Thank you!
Dog Euthanasia at home
Dr Bahaa came to visit our home to do an Old Age Assessment on our beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment, we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives.
Convenient and less stress
My cat like most animals hates the carrier. So when I discovered a hotspot on him I just couldn’t deal with that drama.
I called Pawssum and they had a vet out with it a hour or so. They were absolutely wonderful, Houdini liked them and I didn’t have to deal with a car trip from hell. They checked him out supplied some tablets and cream. As well as suggestions to help with his car dress. Definitely no more car trips to a vet for me!
Great Service and great follow up
Pawssum made my life so much easier!!
The staff are lovely and kept me up to date on my request. They’ve checked in since to see how my sick dog is feeling.
The vet they organised was wonderful and arrived when expected. It’s a great service that we will use again!
I would highly recommend
I would highly recommend Dr Peter.He was very caring and compassionate.
I highly recommend pawssum vets,
I highly recommend pawssum vets, Dr Shadi was extemely kind and professional in the care he gave to our girls (labs).
he explained everything about the care we needed to give and the medication.
he also discussed all options available for louise
As we we’re unsure of
As we we’re unsure of what to expect as our beloved family member rusty was very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum
Very Peaceful Euthanasia
I am very grateful for this service. Krista, the vet was both very professional and very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who loved her.
I was very happy with the Prompt and efficient Response with booking a Time , And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time , Thank You
Very convenient and stress free to have the vet come to my home
I find it very convenient and stress free to have the vet come to my home. My cat is a rescue and needed plenty of TLC. Have found Pawssum staff very caring.
Absolutely Fabulous Company!
Absolutely Fabulous Company! My dog suffers anxiety and it was so good to have her looked after in my own home. Vet was amazing and the phone staff super helpful! Guys, get your furbaby seen at home in nice calm surroundings plus it wasnt any more expensive than my previous vet. 5 stars guys 😀😀 Kisses from Bella!
Very pleased with the service
Very pleased with the service we received for our Cavoodle. Dr Justin was lovely and explained everything thoroughly.
Kind & Compassionate
Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you.
Will recommend to everyone
Our extremely beloved noukie had to be put to sleep on the 16th of October 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough
Kind and compassionate Vet
Thank you Dr Liyan, for coming out so late at night and helping us in our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken
Absolutely fantastic. Highly recommend.
Absolutely fantastic. Highly recommend.
the health check went well as the dogs loved Dr Katie and she was happy to get down to their level. She even managed to clip Jake’s nails which has always been a nightmare in the past.
Kind & empathetic vets given us great comfort
Thank you to Dr. Peter for assisting us yesterday when we had to have our beloved cat put to sleep. His kindness and empathy at this difficult time made it easier to bear. Our loved Tazzy went to his forever sleep peacefully and stress free …. we could not have asked for more and this comforts us now. This was my first experience with Pawssum and I would happily recommend them.
With kind regards, Michele.
Best service ever!!!
Very prompt service for our much loved senior dog who suffers from atopic dermatitis & has anxiety issues with the thunder season rapidly approaching.
Have recommended this service to several of my dog owner friends!
Can’t thank you people enough 🙂
Very happy with the service, reasonable fees and great treatment.
Very happy with the service, reasonable fees and great treatment. Would definitely recommend Pawssum, and will use again.
I found the first person, Shannon, and the vet to be both helpful and caring. Nothing was too much trouble.
Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip the doctors face off . 🙂
Compassionate & Professional Service
Most wonderful, compassionate and professional service.Attended to the final hours of our beloved cat, Mao. Will never forget. Pl support their service.
Excellent veterinary care
First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally referred to this service by a friend and was not let down. Vet arrived only a couple of minutes late (politely apologised) – who can control traffic. Was gentle and calm with my large dog. Took a great history and the medications prescribed so far have really helped. Will be definitely booking her next appointment with
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!
Peaceful, caring and loving
The only regret I have is that I didn’t find Pawssum sooner.
Their is prompt, respectful and caring keeping you informed at all times.
I would like to thank Dr Beshoy for his compassion and honesty in this sad time having to goodbye to our little buddy of 12 years.
Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it.
Very pleased with the service provided. The Dr was wonderful and discovered a relatively simple problem to my boy’s distress. A problem that was missed only 4 days prior by the local vet which meant that my boy was in pain for 4 days longer than needed. He is fine now and just about back to his normal self. I will certainly use Pawssum again.
We can not Thankyou enough.
We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in our own home.
Great service but confusing communication.
Hi there Paul Simpson, thank you for the wonderful service you provided for the dog Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone.
There was however some difficulties with Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed.
Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed.
In summary your services were great but your communication processes could be improved. Thank you once again.
Lovely, empathetic, professional vet
Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments
I was able to say goodbye to my baby at home where he was comfortable
Dr Peter and the lovely receptionists helped me today with the awful task of euthanising my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
I thank the vet so much for his compassion and expertise in this matter.
We had to have our 18 yr old Border Collie/Blue Heeler put down and the vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick. There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter.
Compassionate people helping families
During this difficult time our Vet was so wonderful and very compassionate throughout the experience giving our beautiful girl a peaceful passing. The process was clearly explained and we were made to feel comfortable with our decision to safely let our Lexi go when we were ready. Thankyou for your excellent service.
The vet was really good
The vet was really good and concerned.sorry it had to go that way.but I thank him for what.he tried to do.xx
Very professional & caring vet, Very reasonable fees
Very professional & the Doctor was so caring and understanding about our old girl and her health issues. He did a thorough examination, took the time to comprehensively Discuss our options and came up with a plan we all agreed on. Given after service contact back up if I needed. Very reasonable fees. Best of all the treatment is working. Very impressed and would highly recommend.
Will definitely use them again and would highly recommend their services.
We decided to try Pawssum for our puppy’s vaccinations as it was just a whole lot easier to have the vet come to the house rather than visiting the vet. We were very happy with the visit, Catherine was amazing with the little one and happy to chat and give us advice about our newest addition to the family. We will definitely use them again and would highly recommend their services.
Excellent assistance in a crisis
When our small dog gulped down a wooden Ice cream stick, our problem was treated by a Telepet conversation with a Pawssum Vet on call. For us, all at Pawssum are awesome.
Thank you Dr Stuart for your gentle and compassionate care for our dog. You made the experience very peaceful for Toby and for our family. We really appreciated it.
Our beautiful Charlee was suffering terribly with pain from a sore neck. Dr Christine was so lovely and gentle. The experience to have a vet visit our home was just great as Charlee was so comfortable in her own space. Thanks guys!
I was most impressed.
Trish who took my booking was very kind and helpful.
Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email.
Our boy was never happy to be at the vet, and to have him home and as comfortable as he could be at the end made a difficult decision just a little easier. Thank you for helping him to pass as peacefully as possible at home. The vet who attended (Dr Bahaa) was wonderfully compassionate, explained options to us and ensured we were as comfortable as we could be too, as Frosty passed.
Definitely recommend this service to anyone needing a vet visit for their fur baby
Antonia turned up exactly on time and spent quality time getting our anxious Xena comfortable before examining her. Both my dogs have high level of anxiety around strangers and it was lovely to be able to get Xena examined in the comfort of her own home with a lot of cheese and cuddles. Definitely recommend this service to anyone needing a vet visit for their fur baby
Caring, responsive and understanding
We had to have our lovely girl Eve put to sleep today, she was a senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl.
Fabulous friendly service
Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic. Will definitely be using Pawssum again. Thank you for taking the trauma of a vet visit away from both of us!
Prompt service and friendly staff
Friendly and prompt service from start to finish. So easy to organize and convenient in home service. Vet on time and extremely helpful. Lucy says Thank you!
A beautiful send off for our dog
Helped to make our beautiful dogs final passing much easier.thankyou
Absolutely will use this again
Absolutely will use this again Renae was great . Wally loves the treats she had: 🙂
Lisa Janda Reid
I just recently used paswssum service for my 3 furry babies.
It was the best and so convenient.
I had vet Chris, she was wonderful and very knowledgable as well.
Guy the founder of pawssum is also amazing, very helpful.
I will definitely use them again in the future.
Brilliant Service my new Go to for my Cat
Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it from now on.
Lessens the stress for the owner and the pet
Pawssum were so awesome when my lovely old GSD was unwell. Unfortunately she’s no longer with us, but I can’t thank the team enough, especially Guy for his assistance when I was really stressed.
Vets who genuinely care
I found pawssum online after making the horrible decision to peacefully euthanase my very loved dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne
Fantastic service, happy furbabies. Thank you Dr. Chris.
We have used Pawssum twice now and have been happy with the service both times. The first time we had a vet come out for a house call and he was great. The second time we needed a prescription urgently refilled and Catherine went above and beyond to ensure our timeline was met
Just had a wonderful experience using Pawssum, for the furbaby I am looking after, very quick in coming to my home, the Vet Christine was very caring and gentle Thank you Pawssum
just had my first visit from a great vet from pawssum in the north of adelaide ,very happy with the service ,recommend it.dogs felt alot better at home and i dont drive so Very convenient.
My furchild is at home being treated, not in an environment with other animals that causes her more stress
Salvatore Sam Sale
Great Service and very reasonable priced.Especially when a national animal society less than 2 kms away, couldnt be bothered and another “Mobile vet service”didnt even return phone call, these guys were fantastic. Thanks
Very happy with our dog treatment today � thankyou
What a scam …. don’t tell you how much money they are taking out
Thought it was $99 and charge $403
Lisa Deborah Ward
Amazing Service. Had an gentle and caring vet come and euthanize my 18.5 year old cat today! arrived on time and explained wgat was happening! such a heartbreaking thing to do made much easier by Pawssum!
Samantha Penelope Riegl
No one showed up and there was no communication from the team at Pawssum. I understand that the vet may have not been able to make it but I would have appreciated any form of communication about this. A very disappointing experience.
Skye from Pawssum was excellent with my Mally girl… quick service, knowledgeable and very friendly. Terri from the call centre was great, very friendly to deal with.
The service is excellent, I was advised of the cost up front and given the option to have Skye come after hours or the next day, as it wasn’t urgent. Brilliant service from the on line chat, to Skye coming out.
10/10 – highly recommended
Needed to use these vets 2 times and both times they were conveniently busy and didn’t have appointments or were too far away, if I lived on the north side of the city- the posh side I’d have a vet immediately. All about the money not actually caring for pets.
I definitely wouldn’t recommend them.
This is a hard one to write and we miss our Charlie boy everyday but need to send our thanks and recommendations to some pretty amazing organizations. Over the years Peter and the team at Fulham Gardens have taken such good care of Charlie even though he hated going to the vet. Thanks for the support and beautiful card and memories you sent. On the day we wanted a peaceful and calm goodbye in our home with all the family and in his favourite sunny spot on the bed. Pawssum mobile vets were simply outstanding in their calm, kind and thoughtful manner during a very difficult few days. Thanks Catherine and Dr Giuliano you explained everything and took the time we needed to say our goodbyes. You were so gentle with Charlie and so sensitive to us all. Finally the last stage was handled by AWL pet cremation. Truly a lovely service again so nice to have met amazing and genuine people who treat you and your furbaby with love and respect.
I hope none of you need these services in the near future but I have no hesitation in recommending all 3 if you ever do. Thanks again to you all for the love and compassion shown over the last few weeks. Xoxoxo
I have been working for Pawssum since August 2018 and have found it to be a very positive and rewarding experience. It’s been refreshing to be in charge of my own business, accepting the jobs I would like to and choosing the areas I want to work in at the times I wish to do so. As a veterinarian, you have all the control over how many or how few cases you see per week. So whether it be a few consults a day, or a couple a week, Pawssum will be able to facilitate this and let you take control of your own work.
From an owner and pets perspective, a trip to the vet can be a dreaded experience full of stress and anxiety. Being able to see pets in their own home makes a substantial difference in reducing this stress and goes a long way in making those terrifying vet visits into pleasant and easy consultations. From their very first vaccinations to the times when we sadly have to say goodbye, having a vet in your own home makes every vet visit more personal and rewarding for owners and their furry friends alike.
Twice we have had Dr Meredith out she is fantastic! A wealth of knowledge and patience. I would highly recommend her and the service. Thank you
0ur beautiful 15 year old cat Missy bravely battled cancer but things were getting too difficult for her. Missy hated the car so we were hoping to save her from this stress. I messaged Catherine and she was wonderful organising our appointment. Catherine was very patient and kind, trying to help us through a difficult process. Dr Amelia was a very professional and knowledgeable vet. She made the end of life for our much loved family member Missy as stress free as possible. It’s a very difficult time losing a pet but Dr Amelia took her time explaining the process, answering questions and we never felt rushed saying our goodbyes. Thanks so much PAWSSUM
We met Baron by chance one weekend while he was relaxing with his owners. I wanted to find out more about this big, beautiful brute and saw that he was an ambassador for Pawssum.
We have 2 large dogs, 1 cat and a toddler, so getting the furry kids to the local vet kept getting postponed. I installed the app, and it was very easy to set up the pet profiles and make a booking.
Dr Amelia came out yesterday afternoon, and she was lovely! The animals loved her and they didn’t have any anxiety from vet waiting room smells and sounds.
They happily let her assess them and give vaccinations and she gave us advice, all from the comfort of our couch. They especially loved the treats!
After the appointment we received a detailed email of her findings and treatments, and confirming her advice on teeth cleaning and flea/tick/worm tablets.
Thank you, Dr Amelia, will spread the word.
Kind and compassionate vet Callie assisted us with our 14 year old dog Jazzmin’s end of life care. Callie was professional, peaceful and comforting at a very difficult time for us, and for that I will be eternally grateful. Thank you also to Catherine for her compassion and assistance in organising Callie to attend.
Tracy Anne White
Our family had to make the hardest decision and that was to enable or dog Misha of 10 years to be put to sleep as she was unwell.
Catherine made the decision easy as we where not judged about our decision we made.
Dr Timothy was absolutely fantastic and helpful in the process.
We can’t thank you enough for helping us out at this hard time.
On Saturday 16th March 2019 Dr Krista, came out to our house to do a health care check up on our dog Biscuit,
Unfortunately Biscuit was too sick to continue his journey here on earth with us.
Dr Krista explained what happens next with euthanizing our dog, nothing but professionalism, caring, patient and even respectful during the process
110% Reccomend her for any occasion. such a pleasure to deal with and helpful in our time in need.
Sincere gratitude to Cathy, Catherine and Hootan for the peaceful, compassionate and professional euthanasia of our darling Charli Bing.
Thank you for your respect and kindness shown through out the devastating and sad time of losing our 11 year old much loved little soccer dog at home.
Louise Thank you for the compassion you gave us all
We are so grateful to Justin and Nancy for their patience in coming into the city during a fun run, as we did not realise it would be extremely difficult to access our apartment with roads closed off.
Justin was gentle and kind in caring for Minnie. Thank you so much. ✨🙏
I would recommend their professional services and we are delighted Justin could save the day. ✨😊😻✨
The Grainger’s ✨👌💛😊👍
I spent nearly 2 hours on the phone looking for a vet to come to my house for my 15 yr old 45kg staffy who had had a fall and couldn’t stand up… Being a Saturday every vet I called was busy… Even though the outcome wasn’t good we were shown so much compassion and empathy from the amazing pawssum staff… Thank you Cathy and Dr Jane… Matt, Jen & Buzz
Its so hard to lose a pet (family) but I cant thank these wonderful people enough. From the compassion of Dr Guliano to the lovely ladies I spoke to on the phone. Arranged absolutely everything for me. My dog Kodi ashes came home today and were delivered by AWL. I cant speak highly enough of the professionalism & understanding.
So grateful I found this amazing team!
Seven months ago I was desperately searching for help with our eldest girl Tink when I found Pawssum, from that moment on we knew we had found exactly the right vet when Dr Krista arrived that same afternoon. Our girl went straight on medication & she improved in a matter of days. Unfortunately a week ago her body told us it was time, so with the most professional caring and kind Dr Krista we said goodbye to our 13 year old girl. I honestly can not recommend this amazing team enough, everyone once in a while you find a service that is worth talking about, this is them. We will continue using Pawssum for our youngest girl Minnie with no hesitation. Thank you Cathy and Dr Krista xx
We had Dr Amelia visit our house and give routine vaccinations to our two fur babies tonight. It was super easy to book, very cost effective and convenient. Dr Amelia was fantastic, she gave us advice on how to tackle some problems we worry about. Couldn’t recommend more and will definitely use the service again!
Fayrina Faye Rowe Maree
Want to thank and recommend the lovely vets at pawssums, the vet who came to see our girl and due to old age put her to sleep was so attentive and understanding! Thankyou from the bottom of our hearts! In such a horrible time our vet was so lovely and kind and all of the team were so lovely and helpful! I was able to get my fur baby cremated and and back home without any real effort it was all taken care of and my girl was even delivered home by the cremation service! ❤️ Thankyou so so much
Dr G was awesome so caring when we had our boy Blitzen put to sleep
Dr Callie was amazing. Thank you so very much!!
Trying to fit Obi into a vet on a Sunday was proving extra hard. Come across your app and booking was super easy, Dr Bradley (Brisbane) came within an hour of booking and was amazing with my boy. Could not recommend enough, will be using again 🙂
I used Pawssum for the first time and I can highly recommend. On Saturday I booked an appointment to have my kitten vaccinated and today Dra. Christiane Fernandes came here. She was so lovely and made Thor feel calm even with the vaccine. ❤️
So happy with the understanding and support during the booking phase (Cathy thank you so much) and the most amazing and caring vet who arrived to see our old Russian Blue, Alex (Camilla you are awesome). Thank you Pawssum.
Absolutely hideous. There attempt to subcontract to vets and obtain a commission. Great business idea unfortunately this extremely poorly managed.
I would recommend Pawssum Vets very highly. My 12 year old dog, Archie, had inoperable prostate cancer and I wanted to have him put to sleep in the comfort of his own home. I telephoned Pawssum and the lady that spoke to me was just wonderful and so kind, mentioning that she had a soft spot for staffys as she had one when younger. She promptly made a booking and the vet, Dr Kris, visited exactly at 12 noon when he was supposed to.
Dr Kris was amazing. He put Archie at ease and Archie seemed to sense that Dr Kris was there to help him. Archie does not like strangers handling him, especially a vet. Archie was adopted at 5 years of age and had already been rehomed a couple of times and was very head shy. Dr Kris was wonderful with him and just wanted Archie to be calm and relaxed. He spoke to him softly and treated him very gently. Archie responded really well to his positive, calming energy and he just lied down near him, trusting that Dr Kris was there to help him. His passing was very peaceful and I give my most sincere thanks to Dr Kris.
I would hope to see Dr Kris under better circumstances in the future and wold not hesitate to call upon him again to treat my furbabies.
The service did not end there. Another lovely lady rang to let me know when Archie’s ashes would be returned. Dr Kris also sent a kind email to me. The ashes were delivered to my local vet as arranged on time.
Archie was a very special and beloved dog and I am so glad that I had Pawssum vets and Dr Kris to help me through this really difficult time. It is such a blessing to know that in the final moments of Archie’s life he was peaceful and relaxed.
Very professional compassionate service I would highly recommend this service and in particular Vet Louisa. 🐾
Thanks Dr. Giuliano you helped us all on our very sad day with our Charlie.
Many thanks to Sharmila for diagnosing our Vienna. Great job.
After struggling to find a vet that would do a home visit euthanasia, Pawssum helped to track down a vet after an hour and a half. I was SO impressed with Dr Peter’s professionalism and compassion. Thank you so much for letting us send off Charlie with love and dignity.
Dr Kristen was professional, compassionate and empathetic, made the process of putting down our fur baby easier to bear.
Dr Callie was wonderful with my cat and identified issues I was not aware of so now I can make sure she is more comfortable. Very reasonable prices, great service and follow up, highly recommended 😊 Robyn
One of their vets came to our home to euthanize our darling 12 year old boy. The vet barely spoke to us unless we asked a question. Nothing about the procedure was explained to us. He showed no kindness or compassion to us or our beautiful boy His phone was going off during the process. At one point he shoved his phone in front of me, asking for my signature – I was sobbing uncontrollably. Finally, he asked my partner to help him carry our deceased pet out to his car. This was as far from a peaceful euthanasia as you can get. A horrible experience that we will never forget.
Everyone on this team is so kind and caring. They took care of me and my beautiful dog when it came time to say goodbye. Dr Beshoy was so lovely and kind hearted. Highly recommend them. Thank you.
Carrie Anne Teale
Dr Callie was absolutely amazing and made the whole moment a peaceful calm experience in the euthanasia of our loved Tully. Our whole family now have beautiful memories.
Many thanks. The Teale Family
I was stuck in a very difficult situation not knowing how I could get my large breed dog to the vet. Pawssum saved the day! The vet who came out to us was absolutely lovely! So happy I found this service!!!
On Boxing Day our beloved 15 year old dog Maisy became extremely ill. She has never traveled well so we did not want to risk driving her to the animal hospital. We contacted Pawssum & Cathy organised for the most wonderful vet Dr Callie to come to our home. Unfortunately we had to make the heart wrenching decision to end Maisy’s suffering. Pawssum & Dr Callie were highly professional, explaining everything to us & doing so with such care & attention. Very personal & caring service. We definitely recommend Pawssum.
Awesome vet service. Respond to message ASAP. Dr Kristen was such a beautiful vet when I had a cat in distress with UTI.
Thanks again to Dr G – a home visit to our 20 yo Diabetic cat – so caring – would highly recommend them to anyone.
Yes I would
can you please tell me where you are
After losing our cat only 2 weeks ago we received 4 text messages spamming us. Despite NOT signing up to these messages & replying ‘stop’ they continue to come!
Thanks for harassing us & reminding us we’ve lost our pet.
Our beloved Dog Babbles was 14 years old and had taken a turn for the worst. I did not want to take her to a strange place. DR sharmila was absolutely phenomenal, caring, considerate and compassionate Veterinarian. Dr Sharmila you are a credit to your industry and the organization and a wonderful human. I know our furbaby is in a better place and is no longer in pain. Thank you xxxx
Michael P Raynor
called at 3 pm was called back 2 hours with sorry cant get out to you today.. Go to emergency vets. i could have done that 2 hrs earlier
I was very worried about my cat quite late at night. Pawssum were very helpful and professional as a phone vet. I would have been happier with a video or Facebook connection, but we coped ok without. I felt confident enough to get through the night.
My Hogan became unwell on Sunday. The vet, who was amazing, came out on Sunday. Really reasonable price too. Thoroughly recommend Pawssum. They really looked after my fur baby.
Thank you Pawssum
After two vets declined to come to my home to help my sick cat Pawssum were wonderful. The vet came with her expertise – happy cat. Full praise for their services
I have had some great vets over the years, but I am truely blown away how these guys operate!!!!
You contact them, arrange a time that suits you, they will come back with a window that is soo close to yours.
Their prices are Very reasonable, it is all done in your pets environment, my dog (Lord Farkwah) instantly took to the vet and his in-house manner was exceptional. We are about to have our third visit for a booster shot. Oh, and they do follow up call to make sure everything is ok with your pet.
I tried to get a home visit on Friday as my dog was limping badly unfortunately Could not get Friday but Pawssum kept trying and arranged a Saturday visit no hidden costs just the $99 fee +medication cost great vet Great service. 3 days later happy dog again limp almost gone
a Happy Customer
Emily Louise Ferguson
We had our 15 year old dog euthanized. the pawssum company over all is great it’s easy to book easy to get a hold of with any questions everybody was very friendly but I really cannot recommend the vet they sent out the point of doing it at home was so he would go peacefully so he’s last moments on earth were at his home surrounded by his family and not in pain that he would just drift off to sleep. the vet caused him much pain and distress and then he died and that’s something I will never forget instead of being able to look at it as he went peacefully and is no longer in any pain whenever I think of his passing it causes me great pain sadness regret and anger
Everything! I cannot recommend Pawssum highly enough. Their first visit they were able to do a multitude of tests on the oldest and grouchiest cat that three separate visits to the usual vet had not accomplished. The looniest cats on the planet love them and therefore so do I. They even show up when they say they will. Brilliant!
Dr Callie is absolutely wonderful. I had my beautiful 17 yr old hairy human (dog) euthanised at home today & Dr Callie made it a very beautiful experience for all of us. She lit a candle & played tranquil music & talked me through every step. Miss Molly passed peacefully at 11am on the 21/03/20 aged 17 yrs thanks to Pawssum & Dr Callie. I would definitely recommend Pawssum to anyone who truly loves their fur baby & wants what’s best for them. Dr Callie made my baby’s passing a very dignified & personal experience.
I called at 7.30am on Sunday as our cat was suddenly very sick. They were going to call me to get bank details and confirnywhen they had a vet coming. At 9.30 I called them again to check the status and they said they would definitely call me back so my daughter left for work as I thought everything would be ok and I wouldn’t have to go to a vet. At 11.30 I called again as I hadn’t heard anything and was told again they would get back to me but at this stage I probably couldn’t have a vet turn up until Monday. 30 minutes later I finally received a text saying they were to busy for today and were heavily booked. Then at 1.30 another message directing me to go to a vet surgery. Surely the fact that you were so heavily booked could have been communicated earlier so I could have made other arrangements. It’s now 5 o’clock and we have been sitting at the surgery for a while, and our cat is very sick. I wish we could have seen a vet earlier.
Dr Samantha was brilliant helping my senior dog with a cracked tooth abcess.. thank you so much..
Our 18 year old dog unfortunately needed to be put to sleep last Saturday night. We had Dr Amanda Henderson come to our Adelaide home. Amanda was professional, empathetic and very caring to our needs. Even when Tillee had passed on, Amanda gave her respect. Would certainly recommend Pawssum to anyone who wants to have a more private and loving euthanasia for their pet.
Thank you for this wonderful vet service. Everyone from reception staff were lovely and helpful.
And Dr Stewart was amazing.
I have five dogs. All desexed and the two brother dogs decided to have a nasty go at each other. I’m blind now from a stage 4 cataract one eye other eye state 2 cataract l’m also low vision/legally blind so my daughter was feeding them. It was a split second of one male invading the other males bowl and it was on. Lesson learnt. Normally they are polite and wait till l give the command for them to eat. Food is their demon for a incident, normally they are great together.
They will be completely distanced from each other around tucker time now. They were sore and sorry by the time Dr Stewart got there. And what a amazing beautiful job he did. So caring with my lads. Nothing was to hard. From the moment l rung the process was so fast. Very affordable service l felt too for a after hours house visit involving two lots of medication for both dogs it is wonderful service!
Thank you for looking after my beloved lads so well. And Dr Stewart being so caring when greeted by five dogs who all loved him it would seem. As he explained “dogs treated at home are normally more at ease then a vets surgery” and he was right on that. I have never seen my five so loving towards a complete stranger. Please don’t hesitate to use this service. I will highly recommended Pawssum. Thank you all.
I am so glad I booked this service. I was able to avoid having to transport my dog who was in pain, in the car and in the waiting room. Dr Ron was so helpful and Buckley loved him right away. I will definately use again, to have in the home was such a much calmer experience. Even after the visit I had a question, Dr Ron called me back on a Sunday night, so happy for such a great service.
Thank you, team. I lost my 13 yrs family member a few days ago. My sweet little girl “GiGi” was always not well for year, and suddenly she decided to leave me on Saturday at 5pm. She was obviously in great pain. Luckily I always pay attention to Pawssum service. I message over the net-chat, the sweet lady called back right away then connected me to the local assistant. Within less than 45 mins, they managed to find a Vet in such an odd hour. Dr Ron turned up on time in 2 hours, and provide comfort to GiGi and help her to cross the rainbow bridge – no more pain. The progress was peaceful and respectful, Dr Ron was so kind to both GiGi and me. I am so much grateful for your service, to help me deal with this very difficult situation. God bless you all.
P.S. The charge was very reasonable, I’m sure my local vet would have charged me more than that.
Great service, very friendly
and professional caring Vet.
They were very helpful,professional, the vet was very good with my cat. They were very print on time and they even did a follow up.
I recently sort out a home care vet service due to the covid 19 restrictions, and the fact my cat Eskimo is terrified of going to a vet surgery.
The booking process completed online was simple and confirmed within minutes.
The vet that accepted my booking phoned before arrival and attend my home at the exact booking time.
Christine (my vet) was very gentle with Eskimo and was able to diagnose his illness within minutes.
She prescribed medications and gave clear instructions on dosage requirements.
I have no hesitation in recommending this service to anyone as an alternative to visiting a vet surgery.
I can’t thank Christine enough for her kindness and gentle nature with Eskimo.
Thank you Pawssum!
And Eskimo xxx
James Puerta Sanchez
I am so happy with Pawssum Vet, because they help me to save time , they come to my unit and check how my pet goes..
The Veterinarian that came out to see one of our dogs was Dr Callie. She was simply wonderful.
Callie was thorough in her examination, as well as kind and considerate of our elderly dog and our feelings (including 2 young kids who adore their dogs).
She communicated the situation in a very clear and confident manner. Callie also provided a range of treatment options according to various scenarios.
Her recommended treatment was fortunately successful in helping our dog, and aiding his quick recovery.
The price was very reasonable, and less than our past experiences at walk in Vet clinics. Importantly, our elderly dog got to remain in his own home the whole time, where he is happy and settled.
We would absolutely use this service again, and recommend it to anyone needing out of hospital care for their pets.
I’l never use any other vet again.
Dr Stuart is amazing!
Took my cat (missy) to multiple vets and he was the only one who put in time and effort to help her.
She is doing much better now.
Pawssum really are all about the pets!
They gentle, kind, helpful, patient and really do care! which is what we all want in a vet.
My girl is also very scared of people, being a rescue. “at home vets” has made a huge, positive difference for us. She is way more relaxed now.
Thanks you so much
love Missy and I
so HAPPY i found you lot.
I couldn’t recommend Pawssum enough!
I was super stressed when my cat got conjunctivitis the night before Easter, knowing that physical vet clinics wouldn’t be open to help. After finding Pawssum online and reading other reviews, I was happy to give this service a go.
The vet was great – he showed up on time, and was patient with our very anxious cat. Now I can rest easy knowing that my little ball of fluff is safe, thank you!! 🙌
Great service with caring vets highly recommend.
Thank you Pawssum for finding beautiful, caring vet to treat my little Pancake (cat) who became ill on Easter Sunday, Pancake is a lot better now, thanks again xxxxx
Cat Von B
My dog was incredibly sick over a long Easter weekend, the service was amazing. The vet arrived only a few hours after my call, the receptionist was friendly and helpful. I was given great advice and also had all medication on hand. Highly recommend
I have a rescue dog who is very timid and needed her first annual vaccination. She won’t go in the car either. Booked with Pawssum as they do house visits. The lady vet who attended was lovely. She took her time to associate herself with my dog so she wouldn’t be scared. Thanks again Pawssum for making something that might have been traumatic into a pleasant experience.
Rang them last Saturday night
My Keeshond Benny pulled a muscle in his right leg and he was in pain
They were brilliant help to us and Benny
After a few days he was back to normal
Thank you Pawssum Vet
Rob/ Jeanette and Benny ♥️
Excellent professional and caring service right into your home! I highly recommend this service to anyone at anytime but its definitely wonderful in this pandemic uncertainty.
Catherine from Pawssum was incredibly helpful when I’d made the decision to put my Big boy to sleep. The vets that attended our house were amazing, and so thoughtful during the whole process. I would highly recommend Pawssum to anyone who has to make this heart breaking descion. The crematorium service that is available was also appreciated. Dave was so helpful, walked us through the whole process and was so respectful to our boy.
We would like to express our gratitude for prompt action and excellent service. Your vet, Magdas professional attitude was very much appreciated. We would recommend to service to anyone needing help with their pets
We’ve been using Pawssum for a while now. Dr Amelia has been amazing each time and we’re so impressed that she can actually tell our cats apart (they look similar) and remembers their history from the past few years so well. Our Lumos is not usually good with vets but he really appreciates Dr Amelia’s calm demeanour and how she works with his likes and dislikes. We also really appreciate her advice. We’ve been to vets who may have judged us in the past for not being the best cat parents (like forgetting to brush our cats’ teeth every day) and we appreciate how Dr Amelia understands that we’re doing our best and gives us suggestions on things we can do to work around all our other commitments. Can’t recommend Pawssum enough 😊
Lovely people on the phone, no stress for the pets, highly recommended!
Pawssum Vets are fantastic. It really reduces stress for your pets. I have a much loved kitten at home but no cat so having this service available to me is a great help.
Contrary to trying to get everyone to a clinic, it was a wonderful experience to have a kind, caring professional come home and vaccinate the two dogs and one cat, all together. I am very grateful and highly recommend this service.
They could get the right address in the right city…I waited they took my money… Then they ring they are in Ipswich. I told the women so many times I was in Cairns. so now my cat waits for 2 days more ….and I wait to get the money refunded….I hope they get that part right…..
Professional, polite and explained everything in detail. Would highly recommend. my dog was calm thw while time.
Amazing service, quick and easy.
I wouldn’t trust anyone else with our Cat Cleo.
Thanks again to Dr Callie for an amazing job with out kitten. Highly recommend this service to anyone.
This is a fantastic service and a great alternative to trying to get to the vets on short notice. The vet was lovely and really cared for our dog. We will definitely be booking through them again!
I found Pawssum online late Last year, when our dogs were due for their annual vaccination. As I don’t drive, and my husband works long hours, the convenience seemed perfect.
Dr Callie came and vaccinated both dogs, and we discussed the ongoing care of one dog who seem to have a sore hind legs. A diagnosis was made, and a future treatment plan laid out.
Dr Callie came last week, and the treatment commenced.
Both dogs are besotted with her, and we are thrilled with both her and her service.
I would highly recommend Pawssum to anyone whether they needed a mobile vet or not. The convenience of having your animal not stressed, hanging out on the sitting room floor, while the vet does her thing, is beyond any expectation. It’s a wonderful wonderful service. Thank you
My regular vet stopped providing routine services due to Coronavirus. My cat has been unwell and I wanted his weight checked and his claws cut. Dr Laurence arrived on time, checked, clipped and weighed the cat and advised me on possible treatments. I am happy that I can access a knowledgeable and caring vet when I need.
Heloise Laure Ruinard
The vet was so lovely and attentive to our old boy. He was very thorough and spent a lot of time with him. Very happy with the service!
Wonderful service. Love that fact they come to you and they are open late. I would definitely recommend them and use them again.
wonderful service had the zoom session as i had a sick little boy brought the medication for my little chihuahua skye to more door and followed up afterwards have being recommending to all pet owners will definitely use again if needed very happy client 🙂
Excellent service – so handy to have available out of hours. Good communication, very knowledgeable, and impressively patient with a somewhat anxious puppy-patient!
Angela Lyall O’Regan
Dr Ivy was fantastic. Excellent quick professional and friendly service. Would highly recommend especially if you have an anxious cat. Thankyou again
Just had vet out to give our old dog Digby his arthritis injection and was very caring and gentle with him as Digby stresses so much going to the vet. Would highly recommend using Pawssum such a great service.
I have so much appreciation for the compassionate, lovely Vet who was there on the passing of my cat Archie. The calm environment he created was just what we needed. Thank you from all of us
Really impressed with the service we received. Dr Avi was very thorough and helpful. He gave us extra tips for all sorts of things. Excellent service and all in the comfort of your own home. our Dog was so relaxed it was awesome!
Its an awesome service. peace of mind and hassle free..my dogs felt comfortable staying at home and getting the vaccine then going to vet and waiting there. Friendly and knowledgeable vet.i recommend highly. Now I’m only going to use them no vet clinic for my dogs😍👍
Terrible experience at the end of my beloved pets life. Called them out for what I thought was to lay my dog to sleep, only to be charged for medications that made her have a seizure and stop breathing. Questioned via email and requested written confirmation on what the medications were. Instead I received a call from “the vet you complained about” only to have him talk down to me and over me constantly. To the point I was in tears. He didn’t even answer the questions I had and also lied about the initial visit.
Tried to have them out again to do the job I very much needed done, but most definitely didn’t want to do, only to have them mess me around for days. End up calling a lot of places and finally found someone to help, all the while my dog was suffering. They made the last week with my dog more stressful, depressing and angry than they needed to be.
If you love your pet, definitely avoid these people. Rude. Terrible communication. Not knowledgeable to answer questions. Just repeat themselves hoping you’ll just give up.
Our dog, Honey was old and not expected to improve but she had deteriorated rapidly so a call was made to Pawssum late in the day on a weekend. Dr Beshoy arrived promptly and spent time ensuring that our beloved girl was sent to her rest with care and empathy. She was quiet and calm, a marked difference to the hours before, and her final moments were as beautiful as such a sad moment can be. Dr Beshoy included our younger dog in the process and made sure that she was calm too.
Thank you Pawssum for making a difficult experience something that we can now remember with peace and gratitude.
Fantastic service & follow up care for my furbabies.
Non-emergency or trauma care, but perfect for medical help outside of normal vet clinic hours.
Reasonable rates & quality veterinary care.
Loving them more than my regular vet!
Wonderful service for our deaf cat that needed treatment. Very caring vet and great out of regular hours service. Having treatment done at home for him gave piece of mind.
We were very pleased with Pawssum home vet service… Dr Bahaal assisted us with our large size female Maremma shepherd and worked around her anxieties issues with nail clipping. We would recommend Pawssum vet to anyone. Very happy 😊
About a month ago I had my first visit from a mobile Vet service which was Pawssum. As it can be a stressful time for myself and my Cat to get him to the Vets via the car it was great to have a Vet visit me. Pawssum was very helpful and prompt at getting a Local Vet to come to my house. The Vet who came was caring and willing to discuss options about my cat. The following week my furbaby had a rotten tooth taken out. Thank you. 😻😇🐾
The service is wonderful, I was needing some advice on what to do with my beautiful dog Pepper but didn’t want to stress her out by taking her to a vet surgery. Dr Bahaa Estafanos was very kind and warm, he sat on the floor with us while we discussed what was wrong with Pepper.
I’m glad I used this service as we were able to say our final farewell at home in a place where Pepper felt so secure and safe. Thank you Dr Bahaa Estafanos for you help and guidance.
Booked my parents cat last friday to be told u will get an email. Get the email to be told someone will be in touch for Monday between 12-5 pm. It’s now 4 pm to be told, sorry we can’t get anyone to your area today! Will never use this service or recommend it! Absolutely disgusting . My parents are in their 80’s and this has stressed them out! 😡
I called Pawssum tonight because my Daughter had used their service only a couple of months ago during Covid 19 and was very impressed with the safety, service, and outcome for her pet. I can say the same, only a few minutes after speaking to a lovely lady that answered my call (sorry I don’t remember your name but I remember we talked about our dogs and your dog has allergies to grass) the vet Dr. Peter called me and not only advised me of how to help my dog tonight but what I could do to help her with her allergies from now on. The whole process from start to finish was reassuring, comfortable, and affordable. I would definitely use and recommend Pawssum again. Thank you so much Pawssum and Dr. Peter
I rang on a Sunday evening to book a vet to come that night to euthanize a dog suffering from haemangiosarcoma that had collapsed and was too weak to move
I was on my own so couldn’t carry her
I waited for two hours and finally got a text message saying a vet would be here at 6.30 Pm the following day
24 hours later
What a joke
And double the price of your local vet
The price was of no concern , happy to pay but you don’t provide the service you advertise
Would never recommend you or call you again
Prodessional from the outset, prompt and on time. Fabulous with my cat who is easily stressed around strangers. fantastic to offer a service like this to home. less stress for all. Hghly recommend and will 7se again. thank you ❤
My dog is terrified of the vet, so this was an amazing way to say goodbye. she was comfortable and happy with us on her bed. A fantastic service from beginning to end, couldn’t recommend more!
“Claims to service canberra” couldn’t even find me a good vet for reptiles
I called 14/09/2020 early to book in as my Cat has hurt her leg and in a lot of pain. Gave my details, booked in for this morning and about 9am after confirmation that they will find an appointment time they call and say they don’t service my area? Wtf not!!! I’m paying up front. They blamed a glitch in the system, I’m like no the person who booked this has one job seriously they should know areas by now. So not only did they let me down they have left my cat in agony all this time. How disgusting… I’ll take my pets back up the Sunshine Coast to my vet I’ve been seeing for 8 years. I even have all my friends going their now… This mob are incompetent fools…
Very happy to have found a good mobile vet. We have a dog reactive German Shepherd, so it was great not to have her stressed by having to visit the surgery. Dr Avi was kind and thorough.
Fantastic service for anxious pet
I think its a great service particularly if you have pets that get very stressed travelling distances to the vet. A home visit means they are in their own environment.
Easy to communicate with, put my concerns to rest
Arrived on time and easy to talk to about my concerns
Extremely Knowledgeable Vets
Great vet, extremely helpful and packed with info i never knew after owning dogs for 40 years….
Both Dr Duncan and the team was really helpful and fantastic to speak. I’d highly recommend. Thank you again!
Prompt & thorough examination
Vet arrived promptly on time, was very good with handling my dog and did a thorough examination. Would not hesitate to recommend your service.
Great communication ease of mind
The vet was kind, friendly and patient and explained things well.
A difficult time dealt with promptly and efficiently
prompt and efficient
putting down a pet is an awful experience and therefore the quicker it is over the better
Ginger hated vet visits and having this done at home meant no waiting in a hated waiting room so a lot less stress
Peaceful send off for my beloved girl
The Vet had a kind manner and during the entire process I was able to concentrate on Jess. It’s not a good thing to go through but I’m happy it could be done at home.
Jess was not stressed and I could pat her face and talk to her throughout.
Very helpful & reassuring
Dr Ania was very helpful in our discussion on how I could make Gordie’s experience of toileting easier, and very affirming of what I had already done. She is very kind, friendly, and answered all my questions clearly and concisely, allaying my concerns. It was a pleasure to meet her. Thank you for the service.
Beautiful send-off for our darling Girl
Peter was very understanding and engaging and helped us give Rana a beautiful calming send off. So glad we were able to be with her and the last things she felt was the love from all of us. Thankyou Peter.
Kind, Gentle & Caring
Would like to thank Dr Ivy for her services… she was lovely… kind and gentle with Patch.
We would certainly use your services again and highly recommend to friends
Smooth Sailing from start to finish
From start to finish was so easy. Thank you for all you have done for Billy. Pawssum is awesome, I would highly recommend this service.
Calm and happy dog = Calm and happy owner
The Pawssum at home vet service was incredible. The booking system, response time and outcome was fantastic and I would definitely recommend this for everyone. It’s really convenient and great for your beloved pet. My dog, Lucky, was a lot more calm and relaxed and the approach Dr Katie provided was the best I’ve seen, I would highly recommend.
Such a relief and peace of mind
Extremely satisfied !!!
vet Duncan was amazing during the whole session