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Pawssum Reviews

Average Rating: 4.9 stars (based on 578 ratings)

Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed

I would like to thank all of those involved in repsonding to my distress and need to have my little dog euthanised due to inability to move without pain and distress. My usual vet couldn’t accommodate an urgent visit, but within 1.5 hours I had been called with an appointment and the vet was at my home. Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed, she was gentle, reassuring, compassionate and let our little girl slip away to peacefully in a staged process. She had such a caring and compassionate demeanour and we can’t thank you enough for providing such a beautiful and dignified end for our little girl. Thanks so much, can’t recommend you enough!!!

Sharee Rowe
August 7, 2022

I have tried your services twice

I have tried your services twice now and am very happy with the results.

Cheers Kym

Kym Maloney
August 7, 2022

Five stars to Pawssum, this service is wonderful.

Five stars to Pawssum, this service is wonderful. I was near dire straits on the weekend, home with my little niece and my doggy very unwell with gastro, while husband interstate for work. Was able to easily arrange an appointment for a vet to the house; staff on the phone were great. Dr Bahaa arrived in good time and was most helpful; proactive in checking & addressing the situation with my dog (whilst being so understanding of my dog being grumpy, and my niece’s curiosity). I’d recommend Pawssum to anyone. Many thanks to Dr Bahaa & the team.

Rebecca Bagusauskas
August 7, 2022

Such heartfelt professionalism

Thank you Dr Stuart ❤️
Having to say goodbye to a much loved member of the family is never easy, but your care and empathy definitely helped ease the heartbreak 💔
I would certainly recommend him.
Thanks again

Sue Black
August 7, 2022

Takes the stress out of vet appointments

This is the second time we have used pawssum and am very pleased. So easy to make an appointment and they confirm a suitable time, arrive on time and have been excellent with out pets. The second time our dog had an.abcess and was in alot of pain. Pawssum helped us with a quick appointment where our usual vet said we had to wait 2 weeks for an appointment
.

Ally Schulz
August 7, 2022

Thoroughly recommend it

Great service for those who are house bound and great for the pet!

Rosie Mayes
August 1, 2022

Loss

My fury boy became unexpectedly critically ill and dragging him to a vet wasn’t an option. Pawssum scheduled us in for a home consultation and the most devastating news was delivered. The empathy and patience and understanding that we received during this difficult time was very much appreciated, The team handling the next stage displayed sensitivity in their communication and I will be eternally grateful as it gave me a little peace knowing my boy was being cared for after he departed. Thank you.

Kerry Porter
August 1, 2022

5 stars

Dr Stuart was absolutely brilliant at a very difficult time for us and obviously a very delicate situation for him. He was caring,empathetic and communicated every step of the way.

Mel Spiteri
July 28, 2022

Great vet

Dr Stuart is fantastic.
Very caring
100% recommend

Lisa Monk
July 28, 2022

Jelly bean

Another successful visit from Dr Mac, Jelly bean is responding well, aiming to keep her comfortable due to her advanced age, it is wonderful to have a compassionate vet come to her instead of taking her to a noisy clinic

Jenny Nelson
July 27, 2022

feedback

hi thankls to dr stuart for his quick and kind visit , it made it easier on the family
brett hall

Brett Hall
July 26, 2022

Caring, kind and professional

Kel came to our house for a check up on our lab cross after he became ill.
Things took a turn for the worst and a few weeks later we needed to put him to sleep.
Kel was so kind and gentle with Bundy and she honestly kept us together the whole time for his sake. It was a beautiful thing to be able to say goodbye to our best friend in our own backyard and having a vet with such a wonderful and calming demeanour made it all the better. Thank you Kel!

Bree Bailie
July 26, 2022

Kind, Prompt Service

My mum’s old and very large dog deteriorated in health quite rapidly. On Saturday morning he could barely move. His usual vet was too busy to come (and mum has been a customer for years!) but Pawssum pets responded right away and within less than two hours arrived. He diagnosed Tank (with his best judgement without performing EKGs and blood tests)and gave us options, and in no way forced a decision. We decided it was in Tanks best interest to PTS. The process was extremely humane and the vet was so kind and gentle with Tank. He passed peacefully surrounded by love. Being a 90kg dog, the vet could not take him and had to organise someone to do that. They said they had a bit of a hard time finding someone available on a Saturday for such a big dog, but managed to find someone that day just a couple of hours later. The fact they even tried so hard to arrange this ASAP was testament to their service, after all, they were already paid! The gentleman who came to pick up Tank was so kind and caring and treated Tank with great respect. Hauling such a huge creature up a ramp with no assistance isn’t an easy task, yet he was more concerned about injuring a dead dog than himself!
I would not hesitate to use this vet again, and highly recommend to anyone!

Poppy Armamentos
July 26, 2022

Wonderful, fast, friendly and efficient.

Pawssum found a vet quickly who helped my Husky X in no time once arriving. Immensely grateful for their service. All involved were extremely friendly and helpful. Thank you.

Daniel Kobe
July 25, 2022

Pawssum was quick to find

Pawssum was quick to find a vet that can see my cat in PEQ.

I wasn’t able to be there and watch but based on our call he seemed to care a lot for both my pet and my mental state.

Thank you Dr. Ebrahim!

Jasmine Webb
July 21, 2022

Pawssum was quick to find

Pawssum was quick to find a vet that was able to go and see my cat in PEQ.

I wasn’t able to be there and watch

Jasmine Webb
July 21, 2022

On Saturday we granted our dog Pearl her wings

On Saturday we granted our dog Pearl her wings. Dr Liyan was so lovely and showed Pearl, my family and George our other dog such compassion and care. She was so respectful and stepped us through the entire process with kindness. Pearl is at peace now and we are left behind to grieve her. Dr Liyan was so loving and kind and made this horrible decision easier knowing she cared and was no nice. I would definitely recommend this service. The only downside is the cost, but our girl was worth it as having to take her somewhere else would have been far too sad for us and for her. Thanks again for your kindness.

Susan Taylor
July 20, 2022

The vet that attended was wonderful so caring and reassuring

The vet that attended was wonderful so caring and reassuring. It was a very sad experience but he made it calm and comfortable for us and our Roody dog. It was so private and personal. Thank you so much. RIP Roody.

Keith Woolley
July 19, 2022

I was happy with the vet

I was happy with pawssum vet

Angela Mazzarino
July 17, 2022

Your staff were absolutely wonderful-

Your staff were absolutely wonderful- so caring . I would certainly let my family and friends know about how brilliant you are. Thank u.

Norma Gill
July 14, 2022

Prompt and super helpful

I appreciated your prompt arrangements and Dr Robert’s professional care for my son’s cat. To get Maverick’s vaccination and health check done at home was SO easy and Maverick was SO much calmer. Thank you.

Bev Richards
July 13, 2022

Dr. Lucy was fantastic with

Dr. Lucy was fantastic with our greyhound Watson! Very kind and professional and handled our boy with love and care.

Courtney Jory
July 8, 2022

Molly

Very good love Dr haha
Just a little expensive

Frances Battle
July 8, 2022

A peaceful and calm passing

I am so grateful for this service. We said goodbye to our 21 year old cat today at 8.15am this morning (Monday). She went downhill very quickly over late Saturday and Sunday – so sudden that we had no concept of this when we did the shopping Saturday morning and bought 2 bags of cat litter and her favourite cat food. So lunchtime Sunday I was suddenly contemplating how i was going to get her through to Monday morning when I’d need to get a vet appt, not thinking that a group such as Pawssum would be available for bookings 7 days a week. So when I found them online and phoned on Sunday, the contact and confirmation was so efficient and quick, the pricing clearly explained and we had an appointment booked in for 8.15am for the following morning. Dr Kel was lovely and fantastic and arrived on time. We were able to keep our cat quiet and undisturbed with no distress- i stayed nursing her in a blanket on the lounge while Dr Kel administered the drugs and she quietly went to sleep. i really could not have wished for a better end of life. If we had had to take her to the vet there would have been distress with the different smells, going out into the cold weather. She was able to die peacefully at home, snug and warm in her blanket and just lots of love surrounding her. I can’t recommend them more highly.

Suzanne Knight
July 4, 2022

Pawssum come home

Olivia from Pawssum came to my apartment today to give a check up to beautiful cat Sheba who had been missing for a few weeks. She even gave her her last vaccination.
Sheba checked out ok. Just needs some good food and a warm bed.
I was very impressed with pawssum with their great communication via phone and texts. I would highly recommend Pawssum and Olivia.

Ela Simon
July 4, 2022

Veterinarian could not have been

Veterinarian could not have been kinder and caring. The experience was peaceful, loving and very calm.
I would highly recommend Pawssums for your compassion, caring and efficiency.
Thankyou very much for helping us.

Katrina Loveridge
July 4, 2022

after care problems

One major issue was that the process for ‘after care’, that is what happens to the animal post euthanasia was not discussed when booking. I had assumed (wrongly) that the vet would take the body, and then cremation would be subsequently arranged (to be paid for later). We had to arrange this ourselves at the time, which we were not ready for, and it was 7pm on a Friday night, which made it practically more challenging. Carol

Carol Smith
July 4, 2022

Absolutely seamless check up and vaccination for my two pups

I needed to get my two pups vaccinated, and was worried about how to get them to the vet. Having a vet able to come here and vaccinate them? perfect. Just perfect. Dr Julie was amazing with my two little fellas, one of whom is not good with people yet, and the whole experience was just pleasant, and I honestly wouldn’t hesitate to recommend Pawssum to anyone.

SC
July 1, 2022

Dr Nick

Your service was clear, prompt and Dr Nick was just extra ordinary. To have the peace of my old cat not being further distressed and treated at home so kindly was wonderful.
Thank you

Michelle Monks
June 29, 2022

What a fabulous experience

Good Morning,

I want to pass on how wonderful Dr James was yesterday. He was so understanding with my dog and listened to my concerns and offered great feedback.

Highly recommended and grateful he was our vet yesterday (and hopefully our permanent one going forward).

Thanks,
Kim

kim Watts
June 29, 2022

Great service

Dr Lucy was amazing! She came over for Axel’s yearly vaccination and she was a delight. She told us a few things to give Axel and we thank her for her service

Sarah Camilleri
June 27, 2022

Kindness shown to our much loved Rungi dog

Can’t thank you enough for assisting us on Sunday with putting our beautiful old dog to sleep due to being very unwell. All our adult children were with him at this very sad time, vet Stuart was so kind, caring and gentle with Rungi. Thankyou so much.

Dianne Wilson
June 27, 2022

Bella

Dr Stephen treated us with care and compassion and could feel the energy between Bella and I. He gently guided and supported us both in making Bella’s departure anxiety free, calm and peaceful. I cannot recommend Pawssum highly enough. My deepest gratitude.

Karen Alen
June 26, 2022

A peaceful goodbye

As horrible as the situation of saying goodbye to our beloved boy was, the service and care received from the moment my phone call was answered and our final goodbye was phenomenal. Super caring and professional. Every step was thoroughly explained and our darling boy Ali was given a peaceful send off in the comfort of his own bed at home. If you’re in an unfortunate situation of having to say goodbye to a beloved pet I would highly recommend Pawssum.

Kimberley Rouse
June 21, 2022

Great Experience

This was our 1st experience with the service and we could not be happier. It was convenient and provided value for money and comfort for the patient.

Trevor Berriman
June 21, 2022

Jelly bean

Thanks again Dr Bahaa wonderful, kind, efficient service and Jelly bean is making a good recovery. Your service is amazing, no more trauma having to put a cat in a cage, travel in a car, get totally overwhelmed with stimuli from a waiting room full of other animals, it’s just so much kinder having a home visit

Jenny Nelson
June 19, 2022

Excellent service

Caring compassionate and responded quickly to changes of mind at difficult time much better than at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own time. Thankyou

Zoe Zfarquhar
June 17, 2022

Thank you

I want to thank you for being able to respond so quickly and efficiently to provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen.

Marjorie Mcbroom
June 16, 2022

very good customer service

very good customer service

Lyn Blair
June 13, 2022

Very caring and professional

Our 13 year old dog was unwell and suffering. We wanted the him to be at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you

Louise Brook
June 12, 2022

Excellent and professional

Our beloved cat was very Sick but we were not ready for euthanasia, we were offered a Quality of life check with the option to proceed further once a vet came out.
All cost was fully explained at each step with different payment options available.
Unfortunately our cat has to be euthanised but the vet and company were completely professional at all times. I will not hesitate to use this service again Thank you Pawsum pets

Rebecca Poppleton
June 1, 2022

Thank you

Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle

Genielle Phillips
May 31, 2022

Peaceful Goodbye

We were very appreciative of Dr. Beshoy and his professional and calm approach. This was a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole process. We would recommend this service to our friends.

Ewa Elep
May 29, 2022

FEEDBACK FOR FIRST PAWSSUM SERVICE

PAWSSUM AMAZED ME. THE BOOKING AND PAYMENT WERE EASY AND THE STAFF WERE POLITE,PERSONABLE, EFFICIENT AND UNDERSTANDING.

VETERINARIAN, STEPHEN BENNETT, WAS PATIENT,KIND AND CARING TO MY 13 Y.O. BELOVED CAT.QUEENIE, (WHO TOOK TO HIM IMMEDIATELY,)AND ALSO TO ME. HE PERSEVERED TO DETERMINE WHY MY CAT’S JAW WAS DISTENDED UNTIL HE FOUND THE ANSWER. HE MADE THE EUTHANASIA PROCESS VERY PEACEFUL.HE WAS VERY PROFESSIONAL AND IS A LOVELY MAN WHOM I VIEW AS AN ASSET BOTH TO PAWSSUM AS WELL AS TO THE ANIMALS TO WHICH HE TENDS. THANK YOU SO MUCH, STEPHEN !

PAWSSUM GREATLY IMPRESSED ME IN EVERY WAY. IT IS SUCH A NECESSARY SERVICE AND I WILL BE GLAD TO TELL MY FRIENDS ABOUT IT AND CONTINUE TO BE YOUR CLIENT.THANK YOU ALL.

FAYE MORRIS,ID49231.

Faye Morris
May 29, 2022

Response to First Service from PAWSSUM

PAWSSUM PROVIDED AN EXCELLENT SERVICE FOR THE PEACEFUL EUTHANASIA OF MY BELOVED 13 Y.O.CAT, QUEENIE.THE BOOKING, PAYMENT AND FOLLOW UP WERE ALL EASILY COMPLETED AND THE PHONE STAFF WERE PERSONABLE, POLITE,
EFFICIENT AND UNDERSTANDING.
..
VETERINARIAN, STEPHEN BENNETT, WAS SO PATIENT,KIND AND CARING WITH QUEENIE, WHO ACCEPTED HIM IMMEDIATELY, AND ALSO WITH ME. HE WAS DETERMINED TO PERSEVERE TO DIAGNOSE WHY QUEENIE’S JAW WAS DISTORTED AND CONSEQUENTLY FOUND THE ANSWER.HE IS A LOVELY MAN WHOM I VIEW AS AN ASSET TO PAWSSUM AND TO THE ANIMALS TO WHICH HE TENDS.THANK YOU ,STEPHEN !

MY EXPERIENCE WITH PAWSSUM WAS PERFECT AND HAS IMPRESSED ME GREATLY.A HOME SERVICE LIKE YOURS IS SO NEEDED AND I WILL TELL MY FRIENDS ABOUT YOU AND WILL CONTINUE TO BE A CLIENT.THANK YOU ALL SO VERY MUCH.

FAYE MORRIS.

Faye Morris
May 29, 2022

A Caring Process

We were very appreciative of the whole process carried out by Pawssum from the prompt response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days.

I would have no hesitation in recommending you to any dog lover.

A big thank you to the team.

LUISA & NOEL ROBINSON

Luisa Robinson
May 28, 2022

Very pleased with the fast

Very pleased with the fast response in a critical situation.

Craig Berghofer
May 12, 2022

Absolute excellent service, from the

Absolute excellent service, from the front desk up to and including my home visit. Dr Cunningham inspired full confidence in murphy getting better. Thank you once again

Patricia Luff
May 12, 2022

the vet was very caring person

our cat Kyro was a 17 year old ginger female who was loved by our whole family and those that meet her
Dr Beshoy was a comfort for my wife and me as he euthanased Kyro as he was very kind and understanding in our time of grief.
i would highly recommend Pawssum

kevin Ryan
Castle hill

Kevin Ryan
May 9, 2022

Peaceful Euthanasia

We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge.

Michele Vincent
May 9, 2022

Excellent and professional sympathetic service

I am most impressed with the service provided by pawssum relating to mobile veterinary service. The team were most helpful and managed to locate a vet, David, to come to the house to attend my very sick cat, Sheba. It was early at night on a weekend. The vet arrived at the time arranged and examined Sheba thoroughly and then advised me to make an urgent appointment with my regular vet or an animal hospital and request that xrays of the chest, blood tests and an ultrasound be be taken to confirm the diagnosis and have relevant treatment prescribed as Sheba did have health issues. The vet stressed the importance of doing this within the next 24 hours for optimal care. He also advised me on the medication I could continue giving to the cat. I was most impressed with David’s professional assessment of Sheba’s condition, his very gentle but caring attitude and reassuring manner. I did manage to get an appointment with my regular vet who ordered the investigations as David suggested and the diagnosis of the worsening of her heart murmur, bronchitis and general lethargy was confirmed. An ultrasound is organised for Tuesday. I am happy to report that Sheba has picked up somewhat after I followed David’s suggestion to also keep Sheba very warm and to continue her on the medication she was on. Please thank David for me and let him know I am grateful for the care he showed to Sheba and the excellent advice he gave me to ensure ongoing management. In summary, the mobile vet service you provide is of very high standard, professional and sympathetic. I felt Sheba was in good hands during the consultation. David is a very competent and caring vet, reassuring and an excellent representative of Pawssum. Gratefully, Erika Ironside

Tina Ironside
May 6, 2022

Beautiful Nutmeg

Thank you for providing such a wonderful service. We were able to say goodbye to our beautiful Nutmeg in her own home, in her own bed, at a time that suited our entire family & surrounded by her doggo brother & ‘her people’. Thank you to Dr Pete who was calm, professional, empathetic & caring. Much appreciated.

David McKinney
May 6, 2022

Thank you for your kindness

Thank you for your kindness and professionalism Dr Merry. Thank you for allowing me to stay with my dog for as long as I needed. I appreciate all the care you gave her.

I’m glad I found Pawssum and Dr Merry.

Your services were professional, caring, and competent and deeply appreciated.

The emptiness persists but I’m glad I found you.

Thank you for everything.

Forever grateful
Jackie 🐾

Jackie McLean
May 6, 2022

Wonderful service

Thankyou Dr. Ivy for visiting my home to do a health check on my 18y.o. Jack RussellX. Dr Ivy’s caring and compassion for her little clients is evident, and gentleness with my blind and deaf Roxy was very much appreciated. I am very happy to know that our Roxy will continue to enjoy her latter years under Pawssum’s care, when needed. I [my fur family] have been a client of Pawssum for some years now, and I can’t fault their caring, kind and wonderfully professional manner with which the vets have provided for my fur family and my human family. I will not hesistate in maintaining our association with Pawssum into the future. To have a vet attend to your beloved fur family members in your home is so much more pleasant than having elderly and/or unwell cats and dogs stressed by leaving their familiar environment and family. Thankyou for all you do.

Louise Page
May 5, 2022

Amazing

They were very helpful and showed empathy from the start. Vet who came out to put my boy to sleep Dr Beshoy was so caring and took us through each step. Wonderful service to use.

Mihi Herbert
May 4, 2022

Amazing service and very respectful and attentive

A big thank you to Dr Beshoy and the team at Pawssum for all the gentle and kind support you have provided us since we first got in contact to arrange an appointment, through to Dr Beshoy’s amazingly respectful and caring approach and the kindness and thoughtfulness of the team following the loss of our beloved furry family member. We cannot thank you enough, and highly recommend Pawssum.

Prue
May 4, 2022

Trying to get a vet on a Sunday, nearly impawsible . Thank you PAWSSUM

Thank you pawssum for turning out on a Sunday. Home visits much less stressful for our furry companions. Appreciated by all.

Web Thomson
May 2, 2022

Wonderful prompt service

Wonderful follow up as to where the vet was from the company, as he drove to our place and he was very kind as he could be for my sick boy. I thank him very much

Noelene Stewart
May 2, 2022

Great experience

Quick, efficient and great vet, my cat isn’t good with others and the vet respected that and ensured a smooth experience

belinda bogdanovic
May 1, 2022

English Springer Spanial – Chloe

Chloe was a 15 year old ES Spanial. Sadly the mind can be stronger than the body in humans and pets. Dr B. was very caring and made our transition and Chloe’s as pain free as possible. Would recommend your service to our friends.

Mitchell Pryke
May 1, 2022

Feedback

Awesome service

May Veve
April 30, 2022

Dr Stuart

Sadly….Dr Stuart Brisbane has had to attend our home twice within the last five months to send two of our seventeen year old babies on to a better place.

While this is one of the hardest decisions we make in life, more than anything we want the transition to be stressless for them.

Dr Stuart thank you so much from the very bottom of my heart for your empathy, compassion, respect and kindness…..not only to me, but more importantly to both Kitten and Pai.

I’m going to have to make the same decision again at some point in the future for my third baby who is also now seventeen…..so Dr Stuart we will meet again, because quite frankly I wouldn’t trust another soul with something this momentous.

Leanne Duckworth
April 30, 2022

Professional & Compassionate

Dr Stephen Bennett came to our home after hours and was so compassionate and patient. He has lovely energy and made us feel so comfortable.
The booking process was easy and efficient. The after service has also been prompt and pleasant.

Thank you Stephen for giving us the extra time with Busta and laying her to rest peacefully in our home, the place she would have wanted to be and the place we share so many memories with her.

Without you and the services from Pawssums, we wouldn’t have had such beautiful and memorable last moments with her.

Avelyn Lim
April 27, 2022

a great service

a great service

Lori Lovett
April 26, 2022

Thankyou to the doctor he

Thankyou to the doctor he was very gentle and caring towards my cat Possum

Alida Rostirolla
April 26, 2022

Dr Stephen was very understanding,

Dr Stephen was very understanding, professional, knowledgeable and allowed us time and space to say goodbye to our beatiful cat.

Kaye Coppin
April 25, 2022

Thank you Pawssum and Dr

Thank you Pawssum and Dr Steven for such prompt and efficient service in attending Mickleham Quarantine Facility and examining my old dog and providing great feedback and recommendations.

Marie Langham
April 19, 2022

Very Happy

I was very happy with Steven’s care of our dog Ellie and her peaceful euthanasia.

Carol Stewart
April 17, 2022

Fast response

Thankyou Dr Peter for calling so quickly and providing medical advice for Mikey.

Karen
April 17, 2022

Fantastic service !

Thank you to the team at pawssum and Dr James! My dog was ill while we were on holidays, our petsitter doesn’t drive, and it was the start of the Easter Long Weekend! PAWSSUM came to the rescue with a confirmed appointment the following morning.
Our dog was well looked after 👍.

Kim
April 16, 2022

Excellent service thank you

Thank you for a great service; I couldn’t be happier. Dr Katie was so professional and charmed my two cats into thinking their vaccinations and nail clipping was the highlight of their day! I highly recommend Pawssum Vet service. Thank you.

Lisa
April 16, 2022

Grateful

So Grateful to the kind, Loving Vet..

Tracey
April 14, 2022

Visit to see Kingston

Dr Steve was incredible!

We are so grateful for all that he did for Kingston, for his thorough consult and for being so caring and kind to both Kingston and myself.

Thank you

Shanda
April 13, 2022

Good service. Quick response. Experienced

Good service. Quick response. Experienced and thorough vet ( Meredith).

Malcolm
April 5, 2022

Empathetic caring experienced team

The most heart breaking unselfish decision I will ever make in my life was guided from start to finish with the dedicated team from Pawssum. I felt genuine heart ache almost a sharing of the pain I was going through from Dr Bahaa . He was caring and patient with me, letting me make all the decisions though out the procedure giving me the time I truly needed with my beautiful little boys with every step taken. I am truly great full for his dedication his experience his caring comforting approach to not only my little boys but to myself. It not only takes experience and dedication to do the job i asked of him it takes a truly loving soul. I will be forever great full that it was shared with someone who truly cared.

Stevie Farell
April 5, 2022

Ruby

Dr Peter is very caring. He gets it.

Denise Westwood
April 5, 2022

Bella Spiteri

Hi I would just like to thank you all for the wonderful support throughout this sad time with our beautiful Bella ..
Dr Stephen was just amazing and so very gentle .Bella was very relaxed with him which she has never been with any other vet ..
Thank you very much ..
Love Grace Horace & Family xoxo

Grace Spiteri
April 4, 2022

Thankyou

Our little lady was with us for 17yrs, having her home with us in her final moments was the only way we could say goodbye. Thankyou Pawssum’s for allowing us to help her pass in comfort with no stress.

Jason
April 3, 2022

Dr Niquet was very loving

Dr Niquet was very loving with Rocky and very patient with him,can’t recommend her enough,was a very positive experience. Thank you very much Dr Niquet

Christine mincham
April 3, 2022

Fabulous service

Julie was delightful and knowledgeable, taking care with my cat and administering his vaccinations in a professional way. She also checked his teeth and heart-rate, and asked pertinent questions about his ongoing health. I was very pleased with the home visit.

Carolyn Brandt
April 1, 2022

My cat is stuck in

My cat is stuck in Mickelham at PEQ. He wasn’t eating for nearly 4 days so rather urgent. Vet was more than an hour late to the visit and did not provide a followup call after the visit had ended. Instead, I had to call in again to find out what was going on with my cat. Once I got in touch, the vet was competent and helpful. Vet advised they would send photos of our cat via text but did not follow through. I sent a reminder later that day asking for photos and did not receive a reply. I was charged $357.00 for this. I’m giving 2 stars because the vet actually did show up and help my cat; and was also helpful on the phone when I did get in touch. Everything else about my experience was pretty amateur. For the steep price tag of $357.00, customers deserve more than the bare minimum and shouldn’t have to do all the work of tracking down the vet and extracting the information they need. Overall, I’d say this was worth about $150. I will look elsewhere next time.

Kyle Peyton
March 31, 2022

My sincere thanks

I am very grateful for the sympathetic response by Grace on the phone and Dr Stephen’s bedside manner at such a traumatic time for me and my family. Thank you so much.

Lesley Esch
March 30, 2022

Fantastic vets!

Fantastic vet and service provided to my little fur baby who was feeling very down due to stress and tummy problems caused by stress. The vet was on time, gentle and thorough with the examination. The medicine and advice have helped turn everything around and my young kitty is now back to her normal self. Thank you Pawssum vet services from the begging to end!

T Anderson
March 29, 2022

Very Happy With Service.

I have been dealing with Dr Stephen Bennett and Pawssum now for 3 months with my Cavalier who has syringomyeelia and will need ongoing treatment for the rest of her life. Dr Stephen is very caring and easy to talk to and I am very happy with the service I have had from Pawwsum and Dr Stephen Bennett. I highly recommend this company.

Lynn Hennequin
March 27, 2022

Absolute Gratitude.

Hello, I would like to thank the pawssum staff for showing such kindness and care toward my situation and helping me make sure my ‘Pippa Girl’ had a peaceful end to her life. You were all so very understanding, and I can not speak highly enough about the beautfil, kind vet that came to my home, she was quite simply one of the kindest and most compassionate people I have met in my life. Her lovely manner, empathy and understanding made a day that was so very hard less overwhelming. Thank you for the work you do. Kristy

Kristy
March 27, 2022

Very caring and helpful. Dr

Very caring and helpful.
Dr Julia was excellent.
Highly recommend this service.

Sandra Harrop
March 27, 2022

Cat Consultation

This was my first time using a home vet service and it was a really pleasant experience for both my cat and myself. The vet who came to see us was Stuart and he was great!! He arrived on time, knew exactly what he needed to do and was able to answer all of my questions. The booking process was easy and I was kept up to date with everything along the way. I will highly recommend Pawssum to my friends and family and I will definately be using them again in the future.

Erika Gaiko
March 25, 2022

Amazing, compassionate team

Amazing staff from first phone call, through to support and receiving information time and support with having to put our beloved dog to sleep at home surrounded by his loved human and fur family. Can not recommend your team highly enough. Our family is heart broken and your team just made it alittle easier ❤️❤️❤️

Celia Leary
March 22, 2022

Caring, empathetic & thoughtful End for MY Girl

Dr Shamilla was Very supportive during what was a Very Distressing decision for Me , & have NO hesitation in recommending Pawssum Home Vet. Service

Julie Redenius
March 22, 2022

Good service for nervous cat

My cat gets re occuring UTIs having a vet visit the house and prescribe meds is much less stressful for her than being brought to the clinic.
Dr Stephen very kind and caring

Olivia
March 22, 2022

Dog Taken For Cremation

My dog passed away overnight so I canceled the vets consultation and just had the dog picked up for cremation which was handled with loving care but unfortunately as a pensioner the prepayment of $998.00 I made before they arrived on the 14th March they then tried to charge again on my card on the 20th which upset me all over again considering I even couldn’t have his ashes even in a plastic bag unless I paid more.

Julianna Heath
March 20, 2022

We were very happy with

We were very happy with the vet visit. We will use the service for future needs.Thankyou

Susan Gillett
March 20, 2022

Excellent, personal service.

We have used Pawssum for the euthanasia of our two dogs over the past 3 years. The staff taking the bookings were very prompt, friendly and accommodating, especially as both times we delayed the appointment on multiple occassions as we struggled making such a final decision. On both occasions Dr Peter visited our home and was extremely comforting and kind in what was such a sad situation for us,and probably quite uncomfortable for him. Thank you.

Dan
March 20, 2022

Heartfelt Thanks

From the very first phone call we received much needed empathy and kindness. Importantly we received fast and efficient service too. Every member of your team was professional and kind, understanding our pain at losing our beloved Koda. We thank you from the bottom of our hearts for helping us farewell Koda at home peacefully and surrounded by her loved ones.

Tanya and Luke
March 20, 2022

Ultimate gift

Rang late at night and distressed,that my dog was not well.Was guided and comforted by a lovely lady ,taking time to explain everything to me clearly and compassionately.
The vet Katie was amazing .She made you feel at ease as soon as you met her.SHe had so much love and care in everything she did for Teddy and me.An earth Angel. Many thanks to Tracey at aftercare for her patience. Thankyou to all the Pawssum team .This is a truly wonderful and greatly needed service .Teddy was so at peace ,it will comfort me always.

Brigitte Morandin
March 19, 2022

Another amazing experience

Great communication about arrival time. Offered soon appointment as Vet’s both running a head of time. Extremely knowledgeable. Restful of my wishes. Friendly. Approachable. So great having them come to you at home.

Mickaela Taylor
March 19, 2022

Fantastic service and excellent advise

Fantastic service, excellent communication and super fast response. I will recommend pawssum to everyone. I called the service for the very first time at 3pm and I had a vet to my front door at 5pm. The advise and service we received was nothing but first class. My Golden Retriever is 13+ years old and in the past it has been so stressful for both him and us to attend a vet clinic. I will only use Pawssum from now on. The booking service and communication was so easy and simple at a stressful time. I was offered a choice of treatment options and advise and was able to access the medication we need on the spot. Thank you so much to the entire team. Simply a 5 star team and service.

Adrian Bickle
March 18, 2022

I really appreciated having your vet come to me

As I find it hard to get out and don’t drive, I really appreciated having your vet come to me

Susan Young
March 18, 2022

Great Service

Very convenient having a vet come to our house. Really grateful for the help with our cats sore leg.

Would use this service again in future…highly recommended.

Kelli Hannon
March 17, 2022

Thank you

We are so grateful for Pawssum and Dr Sharmila for the caring support we received when we had to let our beautiful girl rest peacefully. The at home euthenasia was really well thought out and informative but also so genuine we could tell just how much the 2 vets really cared. It was such a hard experience but it was made so much easier with Pawssum from the reception/admin staff to the vets.

Dominique
March 17, 2022

What an amazing service

Massive thanks to Pawssum and Dr Katie.

What was an incredibly difficult decision for the family to make, Dr Katie reassured us it was the right decision for poor little Digby to end his significant decline and suffering.

With two young children aged 6 and 10 whom had never experienced death before and a husband whom was loosing his best friend, Dr Katie made the process lovely for us all and for Digby.

Having the flexibility of having this service in the home ensured that we went with our own pace, could openly shed tears and had the space to be present or not, to accommodate each of the family members needs whilst ensuring Digby was comfortable and calm at all times.

The paw prints and fur love letter vials were extra special.

I am confident that the occasion has helped us to mourn his death and reflect our last moments with him as being beautiful, which I doubt would have been the case in a vets surgery.

This service was worth every cent and are so grateful for the opportunity that Pawssum offered us all.

RIP Digby, forever in our hearts

Joanna Carruthers
March 17, 2022

Honey

Dr. Merry came out to see Honey. Honey is normally very nervous around people she does not know. I don’t know what her history was before she came to me except that she lived with my friend’s niece who bought her from The Lost Dogs Home. She has been with me for five and half years.
I am very impressed with Dr. Merry and the way she approached Honey. Honey is responding well to treatment and is back to herself again.
Because of the toxic leak at Cherry Lake which may have gone into Port Phillip Bay, we have decided to keep the girls away from the beach for the time being, at least Altona Dog Beach which is one of their favourite places.
I have no problem with recommending Pawssum to anyone.
Thank you very much.
Sincerely
Johanna Saunders.

Not sure if the photo will come up. Not sure how to do this but can send one from my phone.

Johanna Saunders
March 16, 2022

Home euthanasia for Poppy

The Vet who attended was the nicest most compassionate vet I had seen in years.

Margot Wilson
March 16, 2022

Amazing

A very polite veterinarian and phone service to make a booking Stephen was on time and a call to let me know he was minutes away very thorough in his examination and spent time talking to him and patting him before he started listen to what I had to say and after checking bozz out he gave me what his diagnosis was if it wasn’t an infection and he was very sympathetic with his explanation and the expression on his face so I would definitely recommend them for any reason you cannot get to see your veterinarian or are not happy with your veterinarian

Lisa corless
March 16, 2022

BEST vet ive ever had!

BEST vet ive ever had! So helpful and lovely. Will definitely be booking Olivia again. Henry was so calm with his vaccination and Olivia was so educational and calm with it all. Thank you so much!

Angelica
March 16, 2022

Excellent service – very professional with great admin!

We were very impressed by the level of service and professionalism of Pawssum – the vet was running a little behind schedule but took the time to ring and advise us. The vet was also very good with our dog who has anxiety issues. The whole process from booking to finalisation was highly efficient and streamlined.

Wendy Phelps
March 9, 2022

The Last Good-Bye

To say the last Good-bye to your fur baby is a traumatic experience but your kind and caring mobile vet made it so easy for our dear Bonnie. Thank you for helping our little friend to find her way to the Rainbow Bridge without stress or pain.

Gerard Sanders
March 9, 2022

Positive Experience

I had the most beautiful experience to let my beautiful little soul of my pet Mylo to rest in peace with an incredible team at Pawssum. Team at Pawssum were so compassionate and amazing. Everything from booking the appointment, getting through the day, making decisions about what to do afterwards, all handled with grace and kindness. They followed up with phone calls and delivered his ashes personally to us soon after. For such an important decision there is no alternative way to ask. Saying good bye to our beloved dog Mylo was so hard and we are incredibly thankful to the team at Pawssum for bringing peace and comfort to our little family. Thankyou Pawssum team!

Daisy Cross
March 9, 2022

My girl kelsey

We choose to have a home visit for Kelsey. The vet was very professional and gentle with Kelsey, and explained everything what will happen. At least she was in her home with her family, which made it more relaxing for her than going to the vet premises. And he gave us time to say goodbye. Thankyou dr.Bennett.

Annette
March 7, 2022

The Cat Whisperer

My Evie was so unwell, she was lethargic and not being her normal cheeky self.
First time user of Pawssum, I’m so happy with the Vet Julie. She was making Evie calm as soon as she walked in and talked to Evie.
I’m calling Dr Julie, the cat whisperer.
Evie is well again and waking me up at 5am again. She’s back to normal. Thanks Julie.

Domenica Greenfield
March 7, 2022

Review

The vet was on time, very friendly and easy to talk to.
I would definitely use this company again, a very positive experience 😊, I waS happy with the service, very convenient for those upsetting times with pets.

It won’t let me submit a photo

Maxine Lines
March 7, 2022

Sick cat

The vet who came was so helpful in dealing with my sick difficult cat! Fortunately a good result all round as she is healthy now.

Sue
March 6, 2022

Thank you for making the Annual Vaccination a simple, stress-free process

We had a lovely visit from Dr Julie. As a first time customer I was a bit unsure of what to expect but Dr Julie was so friendly & caring, clear with her questions & instructions and addressed thoroughly any questions & concerns I had. It was a lovely sunny day so we had a relaxed visit outside in the courtyard. The pupper was so enthralled with Dr Julie that she didn’t even notice when her vaccination was administered. Vaccine certificate was emailed promptly within a few hours after the appointment. Thank you Dr Julie for your warm customer service, doggy treats and cuddles galore. Happy to use Pawssum and Dr Julie again for our future vet needs.

CLAIRE DICKSON
February 27, 2022

The Perfect Way To Go

It was hard to watch her go, but it also wasn’t easy to see her suffer without any sign of getting better. It was a hard choice to make but Pawssum helped me every step of the way, and I’m so grateful that a service such as this one exists, so that my girl could have the peaceful passing she deserved. Rest In Peace, Tilly.

Jack
February 23, 2022

Excellent pet service!

I called Pawssum on Monday morning requesting a vet to come out to our home and give Ginger our cat her vaccinations, flea protection, a dental check and nails clipped and to my suprise they were able to orangise for someone to come that afternoon. Ginger is a rescue cat and is very skitish; the vet that came was Nitasha. Nitasha has a calming and lovely manner and helped to relax us and Ginger. Ginger needs some dental work, and Nistasha will be transporting her to and from the dentist.
I highly recommend Pawssum and will be requesting Nitasha again.
Thank you, Pawssum and Nitasha

Nadia Marcat
February 23, 2022

Convenient but over prescribed medication

The service is very convenient and the call out fee is reasonable. We were however over prescribed expensive medication in the form of anti anxiety medication and appetite exhelerant which meant our anxious cat at to be caught twice a day to give oral medication. In the end, we just mixed the antibiotic with the cats food which was a far more efficient and less stressful experience for the cat.

KATHERINE LAMONT
February 23, 2022

Thank you for taking care of Harry!

Dr Julie was fantastic, informative, professional, helpful and very good with our cat Harry who clearly felt safe and comfortable with her even though she had to clean and medicate his ear! So nice to be able to have this home visit, much easier for all of us. Thank you!!

LW
February 22, 2022

Thank you for making goodbyes more peaceful

Tiger had been diagnosed with severe liver disease a few weeks earlier and declined rapidly. I knew that I had to make that call to end her suffering but it was bothering me as she was terrified of car trips and going to the vets, I really didn’t want her last moments being stressed and scared, which was why I ended up googling other options and found Pawssum. The lady I first spoke to was lovely and whilst being respectful of it being a heartbreaking time she was really good about making sure I knew all upfront costs and details before locking in an appointment. Dr Stephen Bennett came that afternoon, he didn’t rush anything, instead he sat down and patted Tiger for a little while whilst discussing the procedure with me. He was happy for me to be cuddling Tiger when he administered the injections, and was patient with me giving her some last cuddles and allowed me to carry her out and put her body into his car. The whole procedure was outside on our deck which was Tiger’s favourite place, so whilst still heartbreaking, I was really glad it could be done in a place where she was at peace. Thank you guys for being lovely, and hopefully the next time I use your service it’s for happier purposes.

Danielle Griffey
February 21, 2022

Happy customer !

I was very pleased to be able to book a vet same day within a couple of hours of enquring. I couldn’t get an appointment with my usual vet for 2 weeks. Coming to my house was very convenient.
First time using Pawssum, a positive experience, very happy with their customer service. The visiting vet was professional & friendly. Consultation went well with my Jack Russell, even had a quick look at my other Jack Russell’s teeth too.
I would not hesitate to book again.
Thank you Pawssum.

Vicki
February 20, 2022

Compassionate and professional

Dr Stephen made this very difficult time as straight forward as could be hoped for.
He was very patient and compassionate.

While I wish that no one has to be in this situation, pawssum made every simple and I highly recommend them.
Much gratitude to everyone involved.

Shaun
February 20, 2022

Hello everyone at Pawssum !Your

Hello everyone at Pawssum !
Your Vet, Justin, called at our home on 18-2-22 to treat our cat, Kitty, for
suspected ear mites.
The Vet arrived on time and gave Kitty an examination – which confirmed ear mites.
Loxicon medication was provided for immediate application.
Just 24 HOURS later the ear mites seem to have been eliminated…..and Kitty is
back to her normal self !
Well done Justin !
With best regards
John Baxter
Holder, ACT

John Baxter
February 19, 2022

Home visit by Dr Nicholas

I had 2 cats vaccinated and I was very pleased with how it went.Dr. Nicholas was extremely nice ,and efficient . I WILL Certainly have you again ,and recommend you to others. It was far less stressful for the cats and also for me to have it done at home. Thankyou.

Pauline Okey
February 18, 2022

Kind Vet

Very happy with home visit for my elderly dog. Vet arrived within hour and half after phone call. Thorough check on Rosie done and meds given as required. Vet was kind and explained everything in simple terms. Very happy with outcome

Di
February 18, 2022

The service I received was

The service I received was nothing but excellent. Dr Beshoy was compassionate and caring throughout the whole procedure. Nobody local would come out due to covid. Dr Beshoy drove down from Sydney to Wollongong as soon as he got the message. Cannot thank him and Pawssum enough. Thank you.
I would definitely recommend them and use them again in the future.

Damien La Macchia
February 18, 2022

Amazing, caring vets

Dr Beshoy is lovely and compassionate and has provided care for my elderly cat a number of times. Always gentle and thorough.
Pawssum organised the appointment on short notice and Minna had care the same evening.

Lena
February 18, 2022

very happy

very happy with the service from your vet our dog is progressing well now after having to have an emergency call.

Donna McDonald
February 18, 2022

Good service

Good service

Ronald Towell
February 17, 2022

Caring

Dr Justin examined Charlie and I knew by his sympathetic look what was coming. He explained everything and what reaction to expect . Thank you

David Brown
February 17, 2022

Kind Vet

The vet was very kind a knowledgeable, I would definitely use this service again. It was so nice for my dog not to have the stress of the vet visit, he was totally chill with the vet coming to us.

Amanda
February 16, 2022

Prompt kind service

Vet was thorough and kind.
Gave honest opinion.
Unfortunately our dog had an adverse reaction to the sedative prior to euthanasia.
This was distressing but the vet reassured us that he wasn’t suffering.
He carried him lovingly from our home.
The vet allowed plenty of time to say goodbye ( although is it ever enough)

Rachelle niven
February 16, 2022

Great service

Great service the vet was absolutely fantastic with my Belgian Shepherd. Even tho there was a bit of confusion on the payment/booking.

Sonia
February 13, 2022

Caring and Compassionate

I had to make a decision to have my beloved cat Coco aged 21 years put to sleep due to deterioration of her health which happened unexpectedly; something I had been dreading for quite a while considering her age. Pawssum were amazing in organising a prompt house call appointment with Dr Bahaa and the lady I spoke to was very caring and understanding of my stress at the time. Dr Bahaa was also very professional, understanding, caring and compassionate with my pet during the whole procedure, and with me, explaining everything that I could expect as he put Coco to sleep, in a quiet unrushed and peaceful manner. I am so glad that I chose to say goodbye to my pet this way, as she had quite a timid character, but she went to sleep peacefully on my bed with her blanket and me by her side in her own surroundings. Thank you so much for helping to make this just a little easier to bear.

Lian Staben
February 13, 2022

Best Vet Ever!

I’m so very thankful for the kindness and care vet Julie gave my puss Gemma. The whole process in booking was flawless. I’m so happy to have engaged with this company. I’ll go nowhere else now. Huge thanks to Julie. Very thorough and professional. Extremely helpful and full of knowledge. Lovely experience.

Tracey
February 12, 2022

Thanks

Thanks Lucy for being so calm and understanding.
You made what was a difficult decision as nice as possible.

Jeff
February 12, 2022

Great veterinarian

Dr. Bahaa was fantastic. Very empathetic, kind and professional.

Mike Martens
February 11, 2022

Highly Recommended

Highly recommended Pawssum in-house services
Dr Julie is a kind, gentle, and a loving person who I highly recommend.
Thanks Dr Julie

Donna Iakovidis
February 6, 2022

‘Goodbye to Jess’

I found the home Euthanasia service for my dog ‘Jess’ to be very peaceful and respectful. It meant that ‘Jess’ was in a non-stressful environment and she passed away very peacefully.

Thank you ‘Pawssum’ very much for your fabulous service.

Jill Thomas
February 5, 2022

Home vet visit

Thank you Doctor James was so happy that I have a home visit vet and know I can call you when I get anxious about Tigger, even though she wasn’t happy with your visit she soon settled back to being herself. Thank you once again.

patricia turner
February 2, 2022

Farewell to Spike

Very professional, kind and caring during a very difficult time, would strongly recommend this service.

Jenny Cliff
January 31, 2022

Dog check

Very good service, lovely vet( Dr Peter) and dog was better within a day, thankyou.

Steve
January 31, 2022

Emergency consult

I was extremely happy with the service it was very professional and reassuring from reception staff to the vet
Reception made this process very easy and went above and beyond to secure the first appointment for my dog
Vet was very friendly courteous and professional explained the reason for Rozzie’s problem and very gentle with him
I would Highly recommend this service and I would definitely utilize again if need arises
I will definitely tell friends and family of my experience 10/10
Thanks to all the staff

John Mc Kenna
January 29, 2022

Wonderful service. The vet that

Wonderful service. The vet that visited us was so kind and caring. Thank you

Evan
January 27, 2022

Professional service.The vet that came

Professional service.
The vet that came to my house was very nice and easy to talk to.

Sharon Martin
January 26, 2022

Home visit

So this was the hardest thing I have done
But pawssum was amazing
The vet that came to the home was so gentle talking to my dog reassuring him he’s going to be ok
Everything was explained to me
Then he gave me as much time I would need to say goodbye
Scruffy was not stressed at all he just went straight to sleep
Thankyou so much although I am grieving at the moment
I think that was the best way to say good bye to my dog after a fantastic 18 years

Leanne Murphy
January 25, 2022

Review

This is an amazing service for a time that is so difficult. Thank you for the compassion that was shown and explaining the process as it was happening.

Leah Fagence
January 25, 2022

Thank you for allowing us

Thank you for allowing us to say goodbye to Dexter in a peaceful and dignified way. Dr Stephen was fantastic and showed empathy in this difficult circumstances and we would highly recommend him.

Adrianna
January 24, 2022

From my calling Pawssum to

From my calling PAwssum to the vet coming to treat Tupac everything was easy and well organised. Very happy with treatment from Vet.
Would totally recommend Pawssum to anyone who needs a vet to treat their loving pet.

Rob Manders
January 23, 2022

Very compassionate

Very compassionate

Neil McCulloch
January 23, 2022

a very special vet

Thank you for the very prompt service you provided from the time of calling at 4.30 on a Friday night all involved were here in a very short time. It was a difficult decision for us but what a wonderful
person Dr Liyan was she made the entire process easier with her kindness and compassion and we are so thankful to her.

Our little Missy was over 20 years old so such a sad time for our family.

The pet funeral man was so gentle and respectful. As we have never been through this before we cannot thank you enough for the service you provided.

Thanks again

Jerry and Lindee

Jerry Downing
January 23, 2022

Vet notes

Vet consult was for a very ill and elderly dog. Vet was lovely and compassionate gave my girl a check and told me what I already knew. There was unfortunately nothing that could be done to help her get better. The consult was on time and being in home a lot less stressful for my girl. The vet notes on the report didn’t quite hit the mark. “Hopefully Milly is feeling better “. We had her put to sleep 2 days prior to getting the email.

Michelle Hill
January 22, 2022

Highly recommend this service

I would highly recommend using the service. We had Dr Beshoy come and see our dog who was not well. He gave a great treatment plan and medication.

Rebecca Manly
January 21, 2022

Ending of earth journey

On a Sunday I had no idea what to do as my 14yo Toy Poodle became very unwell at the age of 14 years after a history of Kidney/Urinary issues. I googled home vet services and pawssum stood out and I called them straight away. Within seconds of hanging up from my call I received an sms letting me know that a vet would attend my home at 4 pm on that day to attend to our little fur family member. The vet called me 15 mins before he arrived to let me know he was nearly here. Dr Bennett is amazing, he was so compassionate, kind, gentle and caring to us all,(7 of us) he made Milo so comfortable and was always with us all while gently guiding us as to what w as happening and reassured us all that Milo could hear us and feel us as he had a little sedation given before the journey ending. We were all able to cuddle and hold him before Dr Chris placed him in my daughter’s arms for his final goodbye before closing his eyes for the last time on earth. The during, after care and follow up care is absolutely above and beyond, every point of contact with Pawssum staff has been so easy. Thank you for making our very heartbreaking day a better one. Thank you all so much. I couldn’t have wished for a better send off for our furbaby.

Jacqui & Georgia
January 18, 2022

Thank you

From my initial phone call to vet visit Pawssum were professional, compassionate and easy to deal with. It was time to farewell our beloved Levi and to be able to do this at home just seemed right. The whole family were so grateful that we could surround him with love as he passed. Pawssum made this time much easier. I will recommend your service to friends and family.

Carolyn Larsen
January 14, 2022

Stuart was great with Ollie

Stuart was great with Ollie who hates everyone but me. Fast, friendly, knowledgeable. Would use this service again

Ellen Jarrett
January 14, 2022

Emergency dental for dog

I put a request to be called back on the pawwsum website. Within minutes I had a call and a vet was booked for the same day. Vet was at our house within 3 hrs of the phone call. The vet was fantastic and gave our dog painkillers and antibiotics to clear up his dental abscess. Our dog was the calmest he has ever been seeing a vet, therefore, she was able to get a good look at him. We had been to emergency vets who had turned us away, and also our regular vet was booked out u til end of month. We are very grateful for this amazing service, as our dog was clearly in pain. Thanks so much, we will recommend your service and would definitely use it again ourselves. Thanks so much!

Erica Fuller
January 6, 2022

Best vet visit ever

This vet visit would have to be one of if not the best I’ve ever had. Thank you so much! Through the whole process everyone I spoke to were so lovely and kind. Will defiantly use pawssum again.

Khala
January 5, 2022

Home Visit

Dr Stephen was very gentle with my old Pocket and explained things very well to me, I’ll definitely be using this service again

Olivia
January 5, 2022

Best service received

Dr Stephen was amazing! He was gentle with Axle and he gave us good advice on what was needed for Axle to get better.

Will be using this service again! Thank you again

Sarah
January 4, 2022

Euthanasia dog

Great service. Available when needed. Dr Beshoy very understanding at letting us say goodbye to our 16 year old Johnny, after he explained his concerns and options to us. Having the comfort of home and family surrounding him made the process a little easier.

Jenny Egan
January 4, 2022

Home visit 31/12/21

Vet was wonderful and very helpful and helped ease my real concerns.

April Acheson
January 4, 2022

The veterinarian was sympathetic and efficient

The veterinarian was sympathetic and efficient, dealt with a distressing situation with calm empathy

Kevin Clarke
January 3, 2022

Very pleased

I have used Pawssum a few times, always with the same vet. He is very patient with my dog and its so much less stressful than going to a surgery.

patricia clarke
December 30, 2021

Coco Beker

Coco just diagnosed with pancreatic cancer and was in severe pain…

We would like to thank Dr Stephen for taking the pain away from our beloved girl Coco.
His compassion and understanding put us at ease.
Coco passed away peacefully in our arms on her favourite blanket .

Thank you Pawssum for your wonderful services. ❤️❤️

Francine and Richard Beker
December 30, 2021

Coco

Dr Stephen was so caring. He was very sweet knowing how hard things were. Having coco with her family around her and in her bed was so beautiful. She was able to be put to rest in her favourite part of the backyard. I’m so grateful to Stephen what a kind young man. He explained everything to us so we knew what to expect. If I ever get another dog I would use Pawssun for all vet visits.
I also like to thank the ladies who rang me to arrange the appointment, they were so comforting. What a fantastic service. Can’t thank you all enough. Kind regards Laura

Laura Lacy
December 30, 2021

Really easy booking process, great

Really easy booking process, great communication and the vet was lovely, she was very patient and really cared and understood about one of my cats having a real fear of vets and hating needles she never tried to rush so as not to stess out him too much. Really happy with the service. Thank you.

Clarinda Harwood
December 29, 2021

Dr Baahaa visit to Laila

Dr BaaHaa was very very professional and listened to what we had to say and was able to put our minds at ease that we would not be putting our beloved Black Lab (Laila) to sleep on her 13th Birthday. He was very kind and easy going and made our first experience with your company a pleasant one.

he kept us informed on what he was thinking and what his treatment plan was going to be moving forward.

The only criticism would be that we were only supplied 15 Tablets and we were charged for 20, we accepted the fact it was a Public Holiday and your rates were increased but we did not expect to be charged for something we did not receive

Good work Dr Baahaa

Regards Fiona

Fiona Woodward
December 28, 2021

Time to end Simba’s uffering

Dr Stuart was very professional and understanding regarding putting an end to Simba’s suffering. Our pet dog was 13 years old and had a good life.

Alan M Robertson
December 26, 2021

Quality of life assessment.

If all your vet partners are as caring, compassionate, and professional as the vet who attended to our pet, your business will flourish. Thanks for your help with our very difficult decision. Roxy is doing very well on the medication so far.

David Bauer
December 23, 2021

We would like to thank

We would like to thank Dr David for enabling us to have such a peaceful farewell for Charlie.

Michelle Wilkinson- Chee
December 23, 2021

Excellent service

We were so lucky to have dr.Julie visited Simba.
Simba was anxious during the visit but dr.Julie was able to manage the situation and do all the necessary examinations and vaccination. She answered to all our questions patiently and followed up on Simba after her visit.
I hope we can have her for next year Simba’s vaccination as well.

Sama
December 22, 2021

Great service

Great service dr Kerri was fabulous lots of care less stress for my 15 year old cat and me

Julie mahedy
December 15, 2021

Compassionate and Professional Service

Rusty, our nearly-19 year old beautiful boy was peacefully euthanized by Dr Stewart following illness. From the first phone consultation, the team at Pawssum demonstrated empathy and a very high level of professionalism. Dr Stewart explained the process fully on arrival, provided time for us to process and say goodbye, and ensured our boy was as comfortable as possible throughout. He was kind, efficient and professional and we were very grateful for his approach on the day. Rusty was wrapped in a soft blanket, placed on a cat bed and carried out with care and dignity – thank you, Dr Stewart. We wouldn’t hesitate to recommend Pawssum to our family and friends.

Clinton and Melinda
December 15, 2021

Rembrandt’s Rest

Stephen was so professional even had a tear in his eye, it’s never easy.. 100% recommendation too anyone in need of this service..
Happened so fast w the cancer, n life ey!!

Nathan Remyn
December 13, 2021

Peaceful and supportive service

Very very happy with the service from pawssum vets. Respectful and courteous staff. My cat passed with dignity and peace.

Graham Andrew Viecelli
December 11, 2021

Limping dog

Great service. Vet found 2 embedded arrow head grass seeds in paw. I had looked myself with torch & magnifying glass & couldn’t see anything! Happy dog, happy dog owner 🙂

Jayne Summers
December 11, 2021

very happy with the service

very happy with the service that was done

gordon hiscock
November 30, 2021

Very compassionate & understanding

The Pawssum Company is easy to deal with and very parfessional.

Dr Stuart attend our dog Django. Dr Stuart could not have been helpful, compassionate and understanding. He made a very difficult & sad experience as comfortable as possible for us.
Dr Stuart should be proud of his work and is a true Professional.

Lynette & Graham Sims.

Graham Sims
November 25, 2021

Home visit

Service was incredible. Dr was very kind and explained the process before he started. My cat Bonnie went peacefully in her home environment. Highly recommended using Pawssum.

Jesbeen
November 25, 2021

Great 👍

I was very happy that you could organise Vet visit for my cat, although I had to wait until next day, it was worth it to avoid stress for my 17 years old cat. Visiting Vet was great, and phone operator was very understanding. And I think the fee was reasonable. Thank you very much

H P
November 25, 2021

Almost too easy!

I’d been adopted by a cat for about a month or so but had no idea of history or vaccinations or even gender, so eventually I thought it best to have it all checked out. As a non-driver, Pawssum became an obvious choice. The price seemed fine and I was hugely impressed that I was able to get an appointment for noon on the same day (I arranged it very early in the AM and it was confirmed once working hours began).

Dr Bahaa was even a bit early which was good, and after some trepidation on the cat’s behalf, we managed to find out she was a she, and already microchipped, so he got in touch with Tiff the cat’s actual owner.

The end result – it was a nearby neighbour. We had a chat, and the neighbour is very happy for Tiff to keep visiting here, and now if Tiff doesn’t come home (to the neighbour’s house or mine) we know she’s probably at the other place instead! Which is less worry for all concerned. Also, the cat already has a vet so I now know I don’t need to be the one arranging that. So I’m getting all the cuddles and company without the need to worry about that other side of it. Win / win.

But it was Dr Bahaa and Pawssum that got it to that point, and I’m grateful for the efficiency of it all.

Michael Hunter
November 25, 2021

I could not have happier

I could not have happier with the service received during our time of need. I would recommend pawssum to anyone.

Amanda Hanley
November 23, 2021

Thank you so much for

Thank you so much for helping Nala , what a wonderful service, Dr Julie is fantastic!!

Sonya
November 23, 2021

Would recommend

Missy is a recent rescue who can’t handle the car yet so it was great being able to get someone here. Dr Justin was kind to her and her medical problem is already improving.

Cathleen
November 20, 2021

grateful customer

Pawssum, the vet and the crematorium representative were all sympathetic, gentle and understanding. They made a difficult time less stressful.

David Griffiths
November 20, 2021

Home heath checks

Had both my dog and cat vaccinated at home. Dr Justin is gentle and caring and makes my animals and I feel very comfortable. Thank you

Candice Campagna
November 19, 2021

Dr Julie’s Home Visit

Having Dr Julie over was so amazing. Not only did it reduce the amount of stress Dexie had to endure, but the level of care and advice given by Dr Julie was of high quality. You can really tell that she genuinely cares about her patients!

Marcus
November 17, 2021

Thank you very much to

Thank you very much to Dr Beshoy for your extremely professional & gentle manner while dealing with my beautiful cat Misti. I was beside myself & I was in such a state & DR Beshoy helped to reassure me & explained everything to me about what was going to happen. He was very gentle with Misti & I was so pleased & he even wrapped her in her bunny rug & then into another cloth for me so as I wouldn’t be more distressed. The service was very good & kind & I appreciated the support that Dr Beshoy extended to me. I shall be recommending your business to all my friends & colleagues.
Thank you & kind regards Denise Walsh

Denise Walsh
November 17, 2021

Reassuring

I was very pleased with the way my beloved pet was treated…Dr Stephen was very
Compassionate in the way he put my pet to sleep..I have had another pet done years
ago and the experience was quite traumatic for both myself and my pet…so glad I made the right choice this time by contacting pawssum I highly recommend them.

Catherine
November 15, 2021

Fabulous service

Thank you so much for your wonderful service. You went above and beyond to help me and I am so very grateful. You all showed such empathy and Dr Kerri was fabulous and so caring. I can’t thank you enough and will tell everyone how wonderful you are

Elizabeth pope
November 13, 2021

Beyond excellence

Dr Julie and her colleague were exceptional They were both extremely kind and considerate towards Smudge and myself (and husband too!) The service was very efficient and easy to use
Thank you everyone so very much

Ally
November 13, 2021

Caring and professional

Everything about the process with Pawssum is designed to lighten the emotional load of saying goodbye to a beloved family member. Making the booking is easy, and the vet was very gentle and calm, with us and our dog. Highly recommend.

Tracie Lee McBride
November 11, 2021

fabulous

beautiful..quiet..peaceful.
Just how we wanted it..

Tracy Hancock
November 5, 2021

Loved the way the vet

Loved the way the vet handled my fur kids and treated them. The experience was not at all stressful the the animals.

Cheryl Zacher
November 5, 2021

Poor old cat

Shelley is 18 years old and has a VERY sore mouth. Dr Bashoy very kindly came to see him at the end of a long day, and was so gentle that Shelley didn’t mind being examined. Dr Bashoy patiently explained everything and left us with all the medication Shelley needs to feel good again.
Visits to the vet are stressful, particularly for an old, sick cat. I’m so pleased that the vet can come and see Shelley at home, and Dr Bashoy is very kind and gentle. Shelley’s doing well now. Thank you, Dr Bashoy!

Barbara Cohen
November 1, 2021

Through the tears, The worst day of my life.

The Vet from Pawssum was magnificient and conducted the Euthanassia exactly how i had asked him to do , I can’t pretend That my heart wasn’t breaking and through the tears i hated every second that he was prepping Hamish, i wanted him to stop over and over again, But Hamish was loosing his health battles i couldn’t let him suffer. First he was Sedated So he felt no pain when the final Dose was administered and he left us without a whimper. My heart goes out to you all who have to go through this agony with your pets, you dont have to like the process but i have no hesitation in reccomending Pawssums.

Ian Hodson
October 31, 2021

Easy booking system. Quick service/confirmation

Easy booking system. Quick service/confirmation

Megan
October 30, 2021

Excellent service!

We are very thankful for the wonderful service we received after we booked a call-out for a Sunday. The Vet who accepted our request was lovely and took such amazing care of our fur baby. The booking process was very efficient.
Would definitely recommend the service.

Lizel More
October 26, 2021

R.i.p Kodi-1/4/2007-23/10/21

I really appreciate you coming out late Saturday night (11p.m) to relieve Kodi’s suffering. Thank you to the Doctor,i think his name was Dr.Boshoi.He was very nice and considerate and explained things through the process. Also, thanks to Tanya for getting Kodi help so quickly and for being so caring. Thanks to all involved.

Steve Murphy
October 25, 2021

Easy, convenient and best of all no stress on my cat

Dr Justin came to our place on time and was great. No stress on my cat she was happy to be examined, was quick and easy. Will be using Possum again and highly recommend this service.

Monica
October 25, 2021

Great service

Professional service. My cat who is usually hostile to strangers did not put up a fight at all. Dr Justin was very gentle with her and she is now on the mend. Thank you!

Lesley
October 25, 2021

Caring and professional

Thank you for providing this service that allowed us to say goodbye to our much loved TT Dommie.

Professional Caring and kind

Sue Haines
October 25, 2021

It was time to say

It was time to say goodbye to our beloved dog
The vet was very kind professional and respectful
at a very stressful time.
Our dogs passing was very peaceful

Linda McDonald
October 25, 2021

Caring in a difficult time

Dr Julie came to our home for euthanasia of our beautiful cocker spaniel pippa in her own beanbag
Julie was so kind and patient in the midst of our distress
Would highly recommend

Nicole
October 18, 2021

Maggie

In our moment of sorrow. Peter and the team at pawssum made our very hard decission to put our beloved Maggie to sleep forever to be as comforting and gentle as possible. THANK YOU SO VERY MUCH.

Craig
October 18, 2021

Home visit

Good service. Doc Stewart good with rescue dog. First time I have had a home consult. Much easier and less stress on the animals

Chris Purcill
October 16, 2021

Dr was on time. He

Dr was on time. He was gentle and gave Nikkie an examination and gave him a clean bill of health and his mummy’s mind at rest.

Jan Moore
October 14, 2021

Attending vet pleasant and thorough.

Attending vet pleasant and thorough. Gentle with a nervous dog. Happy with the consultation and will use the service again.

geraldine rebeiro
October 12, 2021

Excellent Service

The vet was compassionate and very understanding.

Paul
October 12, 2021

Fabulous

Dr Amy is beautiful inside and out. She is a great Vet very caring, kind and helpful.

Emma Dowden
October 11, 2021

Compassionate and professional customer service

We requested a vet to initially come home for a consult on our pet Chubba. Dr Beshoy arrived within an hour of the call. While the consult turned into a a peaceful euthanaisa, Dr Beshoy was so patient and understanding, he allowed us to take as much time as we needed and explained everything in a kind and compassionate manner. He was so helpful and allowed us to grieve and explained the next steps. We were so grateful to have someone like him there.

Jessica Singh
October 11, 2021

Kind and compassionate

We had to say goodbye to our beautiful 13 year old Australian Cattle Dog last week. I originally chatted with someone on the website and they were really nice when I explained what was going on with Jasmine. They arranged a call back that day. Then the next day a peaceful euthanasia was arranged via phone call for the next day. It happened very fast but I think in our instance it was necessary and I was grateful for how quickly it was arranged. Our girl was suffering. The vet came in the morning and he was very nice and understanding. We said our goodbyes and a few days later her urn with her ashes was returned. This is a great service and everyone has been very supportive and kind. I would recommend peaceful euthanasia at home for your pet. It’s hard to say goodbye but I’m the comfort of your home makes it better for your pet. Pawssum is worth it.

Lisa Findlay
October 8, 2021

Wonderful Staff and Service.

Absolutely wonderful staff. Vet Kerri is such a lovely, caring person who was very patient with our 11 energetic puppies. I would most definitely use Pawssum again and will absolutely recommend them to all my friends and family.

Heidi Dunman
October 8, 2021

Thank you 👍🏻

Great service, I didn’t need to go anywhere my cat was at home with no stress of car travel, thank you Dr Baha just so calm definitely use this service again 👍🏻

Melissa Thompson
October 7, 2021

Highly recommend

I can not recommend enough. Dr Sami was so great with my little poodle and put my mind at ease. Great service, excellent vet, happy dog and happy mum. Thank you.

Elisha Moran
October 1, 2021

Excellent Service

I contacted Pawssum late afternoon on a Saturday. They were very responsive and compassionate about my situation. The quality of life of my dog Bella had a very quick downturn and the decision to have a peaceful home Euthanasia was agreed upon.
Sunday afternoon soon approached and the vet was absolutely kind with Bella. Not long after she was picked up.
It was a very hard day but the process was very simple and made it sort of easier to deal with the loss of Bella.
Highly recommend.

Donn Gibson
September 27, 2021

Would use Pawssum again

After a lot of decision making on how we were going to get our old dog Oscar put to sleep peacefully and be by his side when it happens in this lockdown world we are in, Pawssums was the perfect choice as they came to our house.
Dr Beshoy was very respectful of the whole situation and it ended up being the most peaceful send off I’ve ever seen. Pawssum took care of the cremation and organising the return of Oscar’s urn. Would definitely use them again.

Robyn Lenton-Vidler
September 26, 2021

Thankyou

We were fortunate enough to stumble across Pawssum in our desperate need for a home Vet service to help euthanize our beloved 14 year old Lab. Given the difficult circumstances we are all operating under with COVID somehow they were able to bring what we needed together quickly, compassionate and sublimely professional.Dr Bennett was just what was needed to ease our beautiful girl to a better place. Pawssum made it happen.
Cant recommend Pawssum highly enough.
5 Stars is definitely not enough to reflect the service we received.

John
September 20, 2021

Little Rosie

Doctor Stevens care was greatly appreciated. Highly recommend Pawssum.

Wayne Pascu
September 20, 2021

Every thing was done very

Every thing was done very professionally

George Josephus van der Meulen
September 20, 2021

Great vet service that visits you at home.

Terrific service which i would highly recommend as our dog was 16 and was very unwell.
The euthanasia was very peaceful for our dog who is anxious when visiting
the vet.

Barbara Gavin
September 19, 2021

So caring and kind

I can’t thank your wonderful vet, Stephen, enough; his kindness, compassion and personalism was such a comfort in caring for Velvert His true love of animals was so obvious and we will always be grateful. I whole heartedly recommend Pawssum to care for your pets in their own home. They are transparent, reliable and sincerely caring x

Tracie Taylor
September 18, 2021

Saying goodbye

Dr Niquet was compassionate and caring during the process explaining every step and ensuring we were comfortable with what she was doing. She never rushed us, she enabled us to say goodbye in a calm peaceful way.

Cynthia Ingram
September 16, 2021

Kind and caring

Dr Bahaar attended my home to see my very frightened cat. I found Dr Bahaar to be very kind and caring and extremely patient.

Josie
September 13, 2021

Fantastic service

Justin looked after our Charlie so well. He was so kind and efficient. Just a great service from booking to consult. Prices were more than reasonable for a home visit. Charlie is feeling much better today. Thank you so much. Would highly recommend.

Sharon Boyd
September 13, 2021

Great service

Could not be happier with this service. Kept me up to date about arrival times,and I felt that the vet was more thorough and caring than my normal vet. Would highly recommend this service from start to finish.

Carol
September 13, 2021

Matty’s Journey to Heaven

Thank you for coming out to my home, it was so stress free without any fuss. Matty was able to sit in her special place and peacefully drift off comfortably to heaven. She will be in our hearts always and sadly missed. Thank you so much to Pawssum Vets for making this easy for our family.

Johann Doyle
September 13, 2021

Pawssum Vet home services

Excellent, prompt service.
Dr Stephen was very helpful and knowledgeable.

Very happy with the service.

Vanessa
September 10, 2021

Dr Stephen was fantastic and caring

Our old puppy girl was put to sleep and Dr Stephen was fantastic, we will ask for him again when needed

Yolanda Perin
September 10, 2021

Excellent Service, Highly Recommend

Thank you for providing a wonderful service and keeping in touch throughout the process as it certainly help with reducing the stress levels. Thank you to Dr Bishay for his prompt attention and very detailed explanations.

Carlie Williamson
September 6, 2021

Pawssum was very empathetic

Pawsumm was very empathetic and sympathetic when I contacted them. Dr Shadi was very kind and calm and made the euthanasia process comfortable for our 17 year old girl Sally with my daughter and myself
. The aftercare team have been very helpful with choosing the right package for us to get Sally back to us.

Vanessa Lander
August 31, 2021

At home consult

Dr Beshoy was very calm and managed Millie very well. Millie is deaf and is usually not a happy cat when visiting the vet. The at home consult kept her calm.

I was very happy with the service I received from the booking to the home visit.

Kim Cadet
August 30, 2021

Thank you

Thankyou Dr Peter for coming out to see Zeus on Saturday
He is feeling much better now so the medicine you gave him helped.
I was very happy with my experience with Pawssum.

Jess
August 30, 2021

Professional and Caring

It’s so hard to realise you have to choose the day of your loved one.
From start to end everyone I dealt with was so compassionate and understanding.
I cannot praise all involved enough.
Thank you

Catherine Brookes
August 28, 2021

Thank you

Thank you sincerely Dr Bahaa for your warm and reassuring presence at the end of our beloved standard poodle Mimi’s life. We are so glad we chose home euthanasia as her sister Coco was also able to say goodbye. We will continue to use Pawssum for vet visits for Coco. Much nicer environment for all.

Helen Pike
August 26, 2021

Caring and Compassionate

Dr David was so wonderful! He was caring and compassionate and was so lovely to our beloved cat. It was a sad and difficult occasion and Dr David was very patient and provided exceptional care. This man was born to be a vet!! His love for animals is very obvious and Dr David’s caring nature towards people is just lovely. We thank you from the bottom of our hearts.

LeeAnne Smith
August 24, 2021

efficient quick service for worried owner very reassurring

efficient quick service for worried owner very reassurring

cheryleen perry
August 20, 2021

Peaceful home euthanasia

The vet was extremely kind and compassionate, and treated our girl beautifully in a heart breaking moment
Thankyou for helping her pass peacefully

Kim
August 19, 2021

Thank you

I would like to thank paussum and Dr Bahaa for being so efficient in getting me and my family a appointment . So my baby boy jack ( chan chan ) didnt have to suffer in pain for to long. From myself and my family a big Thank You .

When the time comes for us to get another fur baby we will be coming back .

Charmaine
August 19, 2021

Home visit – Great experience

Great experience

Karen Dinapoli
August 17, 2021

Highly recommended

Very efficient from when i contacted them to when the vet arrived was 1 hour.would highly recommended them to anyone and would use them again in the future.

Charmaine Mitchell
August 17, 2021

Highly recommended service

Needed health checks & annual vaccinations for our 12yr & 10yr old fur babies who get very stressed and anxious being transported and visiting the local vet clinics. This at home service is fantastic and I’m truly grateful. From the booking call to the actual vet visit all very easy and very professional. The lovely Dr Jane was fantastic. All communications clear and well explained. We will definitely be using this service again.

Michelle Kay
August 14, 2021

Happy customer

I was pleased to find an at home Vet service as I need a wheelchair to go out with and that means that I have to use a wheelchair taxi. Having someone come to visit me at home is much easier.
I would like to say also that the Vet was a delightful young man and I was very happy to have him come.

Linda Pasch
August 14, 2021

missys first surgery

all went well they came out found the problem with in 2 days missy was picked up and operated on all went well missy was home next day thank you very much

kevin overton
August 13, 2021

The Vet was compassionate and

The Vet was compassionate and efficient at a very difficult time for us.

Russell Clifford Lain
August 8, 2021

Fantastic customer service attitude

Words cannot express how grateful I am that I was able to have my cat – Noodle – euthanised at home, on the deck, in the sun, surrounded by nature on my lap. Vet David was wonderful, respectful and not rushed. I can’t thank him enough for helping make a difficult moment that bit easier.

Janet edwards
August 3, 2021

Great friendly and thorough service

Great friendly and thorough service..Very happy and will use Pawssum again for sure..

Kerry Vine
August 3, 2021

Thank you

Thank you for helping us at what was a very difficult and highly emotional time. Stephen was patient, compassionate and completely understood our needs throughout the whole process. Saying goodbye to our beautiful Bonnie after only four short years was absolutely heartbreaking and he allowed us to take as long as we neeeded to do this. He was gentle with her and with us. I would recommend Pawssum to anyone who has had to go down the same road as us and wants to do the best by their furry family member.

Sue Gibson
August 2, 2021

Our Missy

Sadly yesterday we had to put our big baby girl to rest, Pawssum was absolutely Awssum. They understood how difficult it was for us to have her put to rest. They made it easy for us they showed empathy, sympathy and they felt the love we had for Missy…

Tina
July 30, 2021

Thank you for everything

I just wanted to so how thankful I am to have chosen pawssum for peaceful at home euthanasia for our beloved dog of 15 years. From the first initial phone call, to the incredibly supportive attitude of vet Peter – compassion and care was second to none. You guys made such a difficult time feel so peaceful and comforting.

Johnny Vogiatjis
July 28, 2021

Thank you

It was a peaceful and gentle farewell. Dr Bashoy was quiet and calm and professional and was led by my wishes. This was the best farewell I could give my cat and have already told all my pet owning friends about this service. For my cat to die at home in her bed without having to drag her to the vet was worth it. Thank you to everyone involved for being kind and caring.

Joanna mckenzie
July 24, 2021

Pawssum made our final goodbye so much easy

The staff at Pawssum were just amazing. When arranging for our dog’s home euthanasia they were kind and so helpful. The vet that arrived at our house was so gentle, patient, kind and considerate. Having our boy put to sleep at home was so much less stressful for us and him. We got to say goodbye to him and watch him fall into a deep and peaceful, pain free sleep in the comfort of his home with all of us around him. Thank you Pawssum for making this possible.

Chareen Boake
July 19, 2021

Great service & the Vet

Great service & the Vet was excellent. Had the dog at ease the whole time.

Tony Ellis
July 16, 2021

We were very please with

We were very please with the vet and charlie is doing much better nearly back to his old self
Thank you very much
Regards
Anne

Anne Randell
July 15, 2021

First time experience

Dr Stephen came to our home in the evening. He examined our little dog and supported our decision wholeheartedly that it was her time to heave this world. He was gentle, softly spoken, respectful and professional.
It had been a horribly sad day for all of us but his demeanour enabled us all to relax and face our decision with great ease. We farewelled our beautiful little girl in a dignified, peaceful way that none of us will forget and I am so glad we chose to have the vet come to our home.
Thankyou Dr Stephen, I would not hesitate to recommend you to anyone else facing this decision. We will remain eternally grateful. Our baby is resting peacefully

Bernadette Warton
July 15, 2021

Caring , dignified end of life for our Ruby

Today we had to put our most loved and precious little girl Ruby to sleep.
Ruby was 17 and was ailing and we had to make this decision which was very hard for myself and my husband.
We phoned Pawssum mobile vet 🐶 and
Dr Baha had seen Ruby in the past and we wanted him again .
Dr Baha is a wonderful man, he explained what was going to happen with Ruby and carried out the procedure with dignity for Ruby and us.
We cherish the time we were given with Ruby at this time.
Thank you again for your wonderful care and support.
We strongly recommend this wonderful service by Pawssum
Helen & Paul

Helen & Paul Morgan
July 14, 2021

Very caring service

Thankyou so much great service

Wayne Manuel
July 14, 2021

Thank you team

Your lovely team and Dr Kerri were so compassionate. It was extremely difficult for me and it was lovely to have support at this time so our sweet boy could go in peace. Thank you all from the bottom of my heart.

Shannon Markham
July 12, 2021

Wonderful and caring service provided highly recommended

Wonderful and caring service provided
Will definitely recommend to anyone needing the same service we needed

Symone Redhead
July 12, 2021

Thank you…

Thank you for the wonderful service. We will be using your service again. A lot less stressful on both animals and owner.

Deb Bennetta
July 9, 2021

We where very happy that

We where very happy that Dr. Beshoy was able to come to house and see our dog Cleo. He was very kind and caring, he explained Cleos condition and what the our options where. He did not rush us into our decision and gave us plenty of time for us to say our last goodbyes. I am very grateful for the time he gave us.

Angela Cavallaro
July 7, 2021

Fletcher had seizure

The vet was fantastic verry thougher verry happy the way he looked after my dog, full of information

Kym Norris
July 7, 2021

An absolutely wonderful and caring service

After 17 wonderful years with us, we had to make the heart wrenching decision to put our beloved Benny to sleep. I stumbled across Pawssum while investigating the process of euthanising a pet and am so incredibly grateful I did.

The team and Dr Ivy were so supportive and caring throughout the entire process. We will be forever grateful for allowing us to spend our last moments with Benny in his favourite bed and surrounded by his loving family.

Thank you from the bottom of our hearts Pawwsum, for your amazing service.

Liz Didilis
July 6, 2021

Looking after my beautiful girl Pepper

Thank you so much for looking after Pepper. Dr Beshoy was a kind and compassionate man..Very impressed with your service.

Greg McDonald
July 5, 2021

This was the first time I used the mobile vet service

This was the first time I used the mobile vet service. I received excellent service from Dr Lauren, she had explained my cats condition clearly. It saved me a lot of time and travel. My cat hates traveling in the car, so it saved me and him a lot of stress. Very convenient service. Reasonably priced. Very happy and highly recommended.

Mary Perese
July 1, 2021

Peaceful goodbye

Thank you to Dr Justin to help us with our difficult urgent decision to make regarding Brandy. His kindness, compassion and his explanations made this very difficult time smoother. Our beloved 13 years old boy is now in peace.

Virginie
July 1, 2021

Couldn’t be happier

This is the first time I have used a mobile vet but it won’t be the last. I had 7 puppies that needed their first vaccinations and microchipping. The process was so much easier – I didn’t have to worry about car parking and potentially how far I would have to walk with two heavy travel crates and the puppies were less stressed during the whole process. Thanks Dr Christine you were super organised and professional. I will definitely be booking services through Pawssum again

Amy Lewandowski
June 26, 2021

A compassionate end

After a misunderstanding with the booking, the Pawssum team jumped in at 10 pm two nights before the assigned booking time, contacted a vet and confirmed the visit would take place as originally planned.
On the morning,Dr Ingrid provided a very compassionate service, allowing 2 very distressed pet parents to say their goodbyes in our own time before administering the medication as planned. Thank you to the Pawssum team for making a very difficult time more bearable.

Andrew Davison
June 24, 2021

Thank You

A big thank you to Dr Beshoy for his kindness in dealing with a difficult situation he fully explained our dogs situation and our dog Dare even welcomed him to our home for her final journey again thank you to all staff Chris and Alan

Alan John Dargan
June 24, 2021

Great service

I was very nervous as my cat does not like strangers. The vet was calm, gentle and very good. Was such a relief. Would thoroughly recommend pawssum to my friends and family.

Rebecca
June 23, 2021

Saying goodbye

Thank you to Dr Shaid for his kindness and compassion with my difficult decision to make regarding Lexie.

Jane Evans
June 23, 2021

Our dog damaged her dew

Our dog damaged her dew claw, arranged a visit from pawssum, and vet was fabulous. He was on time, caring, explained treatment simply and provided medication we needed. Great to be able to have a visit at home for our anxious dog rather than having to attempt a visit to vet which is stressful for all involved. Will be arranging all further vet needs with pawssum team.

Merridee
June 22, 2021

A great service

Very happy with consult Tommy was very anxious but vet took the time to calm him down and make him feel comfortable will definitely use again and tell friends

Beverly Stevens
June 17, 2021

Great service

Great service. My best mate collapsed which was very stressful for all involved.could not get him to surgery as he’s a big heavy dog
Phoned pawssum who were great.Nick arrived exactly at arranged time and interacted well with dog and owner.left all reassured and informed of condition and future treatments required. Would recommend pawssum as an alternative to surgeries as less stressful to animal being treated at home..

Graham Campbell Summers
June 17, 2021

Happy

Arrived on time, were thorough in the examination and treatment of our cat. The attending vet was friendly, the cat was comfortable with him and he answered all our questions. Would definitely use again.

Conny Gard
June 15, 2021

Very efficient and easy to use

An very easy way to have my cat vaccinated and avoid the trauma she seems to experience when take in a car to the vet or cattery. Very efficient and the vet was caring and gentle.

Helen Boland
June 15, 2021

Holly

Dr Stuart was very caring in a very sad time.
Thanks.

Russell Maynard
June 14, 2021

Caring and compassionate

We had the vet Dr Shadi come out to us. He was a very compassionate man who explained everything to us , he was kind and considerate as he helped our senior soul Fonzie cross over the rainbow bridge. We cannot fault them and will be using them again in the future.

Tina Jones
June 12, 2021

Thanks for allowing my beautiful girl to be peacefully euthanised at home

Thanks for such a caring and supportive service in allowing my beautiful girl to be peacefully euthanised at home.

Cathy
June 6, 2021

Pawssum is essential service

Pawssum is essential service that is there and does what it says.
Very Very sad and distraught with the passing of Goldy who after 11 years was always with me work and home.
At all times all of the people involved were helpful kind and considerate.
The vet was special he organised the picking up from my place.
Nothing was an issue.
Thank you very much for being there.

Mark

Mark Mader
June 4, 2021

Euthanasia

Lauren was wonderful at what was a very difficult time for me. She was patient and compassionate and even though it took quite some time to euthanise Charlie due to his bad veins (his poor little heart was so damaged he was not pumping enough blood to his extremities) she persisted. I was able to hold Charlie close to me the whole time and he was not distressed in any way and she even took a paw print for me. She made a very sad time for me so much easier with her compassionate and patient demeanour. I would certainly use this service again.

Linda O’Hara
June 1, 2021

Awesome service and experience

I really enjoyed the whole experience from beginning to the end. Pawssum’s customer service was great and we really good experience with Dr Ivy and she gave us the right advise related to our dogs health. Thank you and i will be booking again for any vet needs for my dogs.

Bev kaur
May 25, 2021

Thank you

I cannot thank you enough I phoned Sunday morning as our beautiful dog Misty had taken a turn for the worse over the weekend, Dr Scott was there within 2 hrs explained how and what would happen. It was very peaceful and allowed our family to grieve for our much love dog in our own home, excusing himself which was lovely as we said our final goodbyes
Highly recommend there service for a very difficult time when putting down your beloved pet
Thank you

Megan Arndt
May 24, 2021

My beautiful boy

I can’t thank you enough for how caring and understanding from my Initial phone call to the beautiful lady I spoke to on the phone to the vet the lady that took my beautiful boy it was just the most beautiful and loving way to say goodbye to my boy and I thank you

Avanne Arnaya
May 24, 2021

Respectful, professional and caring

Very pleased with the whole experience under very trying circumstances for us. Dr stefanos Took his time, explained the process and made Cleo very relaxed. Very happy to recommend his services

Gwenda and Michael
May 20, 2021

Wonderful, caring vet service.

I rang Pawsumm and spoke to a lovely lady and explained that my dog was in heart failure and needed a vet to visit. She was very caring and helpful and arranged for the vet to make contact regarding the appointment.

Dr Bahaa came to visit our beautiful cairn terrier Ruby who is 17 years old . He was very thorough, and checked her medication and explained where Ruby is at medically and what to do in the future. My husband and myself were so grateful for his medical information, which we have taken onboard, and will be in touch with Pawssum in the future.
Thank you Dr Bahaa .

Helen Morgan
May 18, 2021

Vet Peter was very efficient and understanding

Vet Peter was very efficient and understanding at this very emotional time. It all went smoothly and I felt I had made the best choice for my furry friend.

Sandra whitbourn
May 17, 2021

A charming vrt, a credit to the profession

Good morning

It was a difficult experience made all the better by the vet. A charming lady, a credit to the profession.

Thanks

Russell

Russell Smail
May 17, 2021

Compassionate vet service

Thank you to vet Peter for his compassion and understanding. Peter helped Molly have a very peaceful passing and showed humility and a natural understanding during a very traumatic time.

Suzanne
May 12, 2021

Vet was a lovely gentleman

Vet was a lovely gentleman who(apologies forgot his name) was extremely professional and gentle with my boy, he didn’t even notice/feel the needle.
Will definitely be using your services again 😁

Jessica
May 9, 2021

Appreciated Kindness at home

We had an 11 year old Australian bulldog that weighed 50kg
Sitting with us watching Tv then several seizures. He did not know where he was, who we were or his name.
Being so heavy we were unable to get him to a vet, and of course all this happened half hour after our vet closed .
Rang Pawssum, they sent us Dr Beshoy, who was the most caring compassionate kind sole.
He treated us and our beloved fur baby with compassion, he truely cared and our fur baby was put to rest peacefully in his own home not on a cold vets table, for this we will be for ever thankful to Dr Beshoy
Thank you

Kandy
May 9, 2021

Millie

Dr Peter was very caring and professional and ensured Millie travelled over rainbow 🌈 bridge peacefully.

Louise Vogt
May 8, 2021

Excellent service – would highly recommend

We were very happy with our Pawssum experience. The whole thing was seamless to vaccinate two of our cats. We will definitely use Pawssum again and recommend to others.

Brianna O'Neil
May 8, 2021

Respectful, Compassionate and Comforting

Dr Stuart was such a source of comfort at such an aweful moment in our lives. He explained everything clearly, he understood our pain and he was so respectful to our beautiful boy Jasper as he performed the procedure. I will be forever grateful that Jasper’s final moments were at home with us and in such good hands..

Colleen Chapman
May 3, 2021

Excellent visit

Perfect consultation from Dr Renae my 6 year old rescue cat responded beautifully as he can be a little aggressive when he is stressed
This is an ideal option for a insecure cat,I will continue the home visits

Sandra Waugh
May 2, 2021

Friendly and prompt customer service.

Friendly and prompt customer service. Great in home vet visit. Dr Renae was friendly and knowledgeable. Gentle with my cat and myself, her concerned human. Made a huge difference.
Will definitely use and recommend in future.

Gretchen
May 2, 2021

Stress-free cat consult for Shelley

Old cat, sick and hiding in the garden. Vet visit = stress. Search online for vet home visits, found Pawssum. Dr Duncan arrived and fixed old cat! So much easier than a vet visit.

I wrote a proper review and it vanished. I can’t repeat it but basically, instead of dragging my sick old cat out of his hidey hole and stuffing him, struggling, into his carrier then driving him to the vet with all the street noise, and vet noise and smells, I only had to drag him out of his hidey hole and hold him quietly on my lap in his own lounge room. Dr Duncan checked him, took blood for tests (and called me later that day with results), and gave Shelley an anti-nausea shot and subcutaneous hydration. A full service, pretty much. Dr Duncan was gentle and thorough with Shelley, and communicative and reassuring with me.
I can’t recommend Pawssum, and Dr Duncan, more highly.
And after two nights and three days under the bromeliads, Shelley’s better.
Thank you Dr Duncan! Thank you Pawssum.

Barbara Cohen
May 2, 2021

Great

Excellent home vet consult. Dr Duncan was caring and knowledgeable, very helpful!

Sophie Reeves
May 2, 2021

Excellent survice very pleased

Very Prompt service by Pawssum local vet home service was great & Dr Estafanos was great very pleased how he treated my dog thank you

Robyn
May 1, 2021

QOL consultation

Dr Ivy was excellent. She gave us great insight into the health status of our 20yo cat and had some helpful tips in order to maximise her health and comfort.

Mario Messina
April 22, 2021

Great service for a super nervous cat

I have a super nervous cat that doesn’t like leaving the house so I thought I would try a home visit for her yearly vaccination. Dr Ivy was amazing and very patient with us. I will definitely be doing this from now on, it took all the stress out of it!

Eva
April 22, 2021

Highly recommended

We sadly had to put our elderly dog to sleep and were told about Pawssum by our vet.
Dr. Beshoy arrived within 2 hours of us making the call. He was very respectful and caring, and explained everything step by step. It allowed us to have our Edie pass peacefully at home. We would highly recommend Pawssum to others.

Miriam
April 19, 2021

Pawssum is Awesome!

Thank you for such an awesome vet experience! The vet visit was so much more relaxed than any previous vet clinic experience where the vets haven’t been able to fully examine our cat though fear for their own safety, due to the cat being stressed after the car ride and in the vet clinic environment. Dr Ethan had our cat content and purring away through the examination. 10/10 for service from us and we will definitely be using Pawssum every time for our kitty.

Caroline Galans
April 19, 2021

Brilliant service

This service is wonderful, I wish I had known about it earlier. I was very happy with the Vet that attended my home and communication was brilliant, easy to use, and my dog didn’t have the stress of visiting a Veterinarian clinic. It’s a wonderful service and I highly recommend.

Marnie
April 19, 2021

Great service

Great job with a cat that doesn’t like many people
Some great information provided to help my feline friends

Kyla Reynolds
April 19, 2021

Caring Service

We couldn’t have asked for a more caring vet at this very sad time. He was on time and very empathetic. We would definitely recommend this service.

Gill Booth
April 19, 2021

Very prompt efficient consultation.

Very prompt efficient consultation. Marley was relaxed and content to be examined in his own home environment .
This would be an excellent service for stressed nervous pets .
I have no hesitation in recommending your service.

Betty Boyle
April 8, 2021

Wonderful service!

Highly recommend there services!

Sherelyn Eiffe
April 8, 2021

Fantastic professional service at reasonable costs

Fantastic professional service at reasonable costs. Dr Gary was pleasant, informative and left all contacts for a emergency.
I was astounded that my call was recieved in Hervey Bay (QLD) and with just supplying my post code in Sydney NSW a mobile vet was treating a very sick little dog who at the time of writing this is gradually regaining better health.
Will definitely use the service again and will refer PAWSSUM to friends and family.
Thank you, Lyn

Lyn Oneill
April 4, 2021

Excellent response and service

Yesterday our beloved dog became ill and I was unable to bring him to the vet. Pawssum organised and ensured a vet could attend in a very short period of time. Dr Nicholas arrived and was compassionate and caring. A sincere thank you. I will be using Pawssum again and have no hesitation in recommending you

Karen Neale
April 3, 2021

Excellent ! First time user

First time I’ve used the service and my vet was amazing ! Really thorough and very nice . Would happily use again !! Thank you

Jo
April 1, 2021

Professional and compassionate

I just wanted to say that you guys were extremely professional and compassionate and delicate.

It made all the difference to me in a really tough time and making that tough decision.

It felt wrong and just weird calling up, (basically shopping for a euthanisia service), vets and trying find a home visiting vet and a suitable time and honestly this service was extremely easy and gave me peace of mind.I tried at least 4 vets and it got really draining emotionally repeating myself and not being able to have a vet come home on a specific day. Pawssum took my call, organised everything within the same day and had a vet at my home. I was impressed and they provided me with the peace of mind I was looking for.

I don’t care about the cost. All that mattered to me was that I could organise a time that suitable and I didn’t have to drag my dog to a vet.

In his last moments I wanted him to remain comfortable and at peace at home with my family.

When I called up the first time the lady was extremely caring and actually said I’m sorry for your loss, this must be a difficult time and after calling 4 vets earlier you guys were first people to say this to me and I really appreciated it.

It is never easy making that call and putting your pet down but Pawssum were professional, quick to organise everything in the same day when I requested a specific time, extremely compassionate and friendly.

The vet Dr Beshoy was extremely compassionate and professional as well and we all appreciated that too.

Thank you so much for making this trying time easier for us and making it all go smoothly.

Manish chandra
April 1, 2021

Easy and reassuring

Easy to book, reassuring to have the speedy diagnosis and support outside normal vet hours. Dr Shadi was the perfect vet for us — a greyhound vet with orthopedic specialty — coming to check our greyhound’s foot. And hound experienced it as the joy of a home visitor.

April S
April 1, 2021

We could not have been more at peace

We could not have been more at peace with the two staff the respect and kindness shown to Gwen and her family was so comforting so a heartfelt thank you from Gwen’s family

Vicki King
April 1, 2021

Oscar Wilde (cat)

Excellent service. Lovely vet. Rather expensive for a pensioner, especially the extra for distnance travel, but of course worth it!

Wendy Charnell
April 1, 2021

My family and I would like to thanks Pawssum and the vet

My family and I would like to thank Dr Amanda and all the staff at Pawssum. They were very kind, caring and accommodating when we had our beautiful old dog Punter euthanised at home.

Belinda
April 1, 2021

Kris did an excellent jobThanks

Kris did an excellent job
Thanks from Ted, Bill and Jesse

Bill Clark
March 27, 2021

wonderful service put myself and

wonderful service put myself and Smoo at ease thoroughly recomend vet and prompt service

cheryleen perry
March 27, 2021

Our best little mate

Pawssum provided excellent customer service. They were easy to get hold of and their communication in organising matters was seamless. The appointed vet, Dr Callie, was lovely and very efficient.

Lynn
March 27, 2021

Sick cat with suspected ear infection

We were very impressed with Dr Stuart Cunningham as he was very caring towards our not so friendly cat. However Dr Stuart soon had things under control and our cat Max was administered his ear drops for an ear infection. Highly recommend this service and Dr Stuart.

Trish & Jeff
March 27, 2021

Thank you so much

Dr. Yeoh was so kind and supportive during the peaceful euthanasia of my 13 yo shih tzu Sophie. She was compassionate and caring and made a very sad situation quite dignified for me and my dog. I would highly recommend pawssum.

Anne O'Sullivan
March 27, 2021

Very pleased with the service

Very pleased with the service I get and more then pleased with Ivy the vet

Jean Frances
March 27, 2021

Harry

Our sincere thanks and appreciation to Dr Gary Jocum who was extremely kind, understanding and supportive.

Sheela Ramakrishna
March 6, 2021

Caring approach at very difficult time

Terribly sad time for our whole family and escalated too quickly but you rearranged your schedule to get to us, you were sensitive and kind and guided us through, respectfully giving us the space to say our goodbyes. One of the worst days of our lives but very thankful for your help at this time

Chris millar
March 5, 2021

Thank you Dr

I could not have wished for a kinder, more gentle send-off for our beautiful Bengal, Nina. Dr Shadi was compassionate, explained the process clearly to us, and was kind and gentle with our little girl. She was treated with love, care and dignity, quietly going to sleep with a sedation before being euthanised. I’m so pleased we had this done at home, as Nina was able to drift off to sleep in the comfort of her favourite place. She deserved no less. Thank you, Dr Shadi and Pawssuum. PS: Feedback form is not allowing upload of photo.

Neil D Payne
March 1, 2021

Wonderful veterinarian service

My dog was so delighted to see Dr Justin, he was able to calmly administer care to our dog’s foot in a home environment. We will gladly use this service again and will recommend to many others. Thank you Dr Justin, Pawssum Vets.

Theresa Wilson
February 28, 2021

Great experience all round. Vet arrived on time and was very friendly.

Great experience all round. Vet arrived on time and was very friendly. Examined my Girls wound and checked her vitals, prescribed antibiotics and explained all in a way I could understand.
As a person that doesn’t drive this service is invaluable
Will use pawssum for sure.
Five stars

Stuart Watson
February 28, 2021

I could not have asked for a better vet

I could not have asked for a better vet. Thank you so much for your caring service. My dog was comfortable and you made me feel at ease. It’s so much better to be at home with a vet who truly cared for my dog and for me.

Deborah
February 28, 2021

The vet was very kind, compassionate and understanding at a very difficult time.

Dr. Estafanos was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos examined Gizzmo and agreed it was his time, then explained the procedure.
Gizzmo had a wonderful send off and went to sleep peacefully.
Thank you for helping make this day something to remember that was filled with love and dignity for my beautiful fluffy puppy.
I would highly recommend this service.
Thank you

Joanne Ross
February 24, 2021

Our Dog Sasha

Very Happy with the service that Pawssum provided. Dr. Beshoy explained everything very clearly. he was respectful and Sympathetic towards the dog and the clients needs. This made it a lot easier having the dog Euthanased at home in her own Environment.

We would be happy to recommend your services to our friends.

Regards John and Paulette

John Gillette
February 23, 2021

Thank you Dr Kris

I don’t drive so I went on Google to find out about house visits. I came across Pawssum which gave great reviews. I thought that I would try them. I made an appointment on line,I received a call back quite quickly, the customer service was excellent. I was advised via email and by mobile phone of the appointment, the time and who the vet would be. The whole process was so professionally done, very quick and easy.
Dr Kris was the vet who visited, to give Spade her F3 vaccination and checkup. He was so wonderful with her and explained the whole process to me. What a great experience! Thank you Pawssum and a big thank you to Dr Kris

Thanks Maria

Maria Valic
February 22, 2021

Great!

My first experience with a mobile vet, and I’m most impressed. Dr Nitasha was wonderful – an experienced, caring and thoroughly professional vet. She came at short notice on a Sunday afternoon and my dog and I are most grateful. Minor glitches with Pawssum systems were quickly overcome and I highly recommend the services.

Elizabeth Avent
February 22, 2021

Misty

Timely response, excellent vet care.
Will use again

Janice Gestro
February 20, 2021

Our beautiful Mia went to

Our beautiful Mia went to sleep peacefully, surrounded by her family and in her home.The service we received was amazing. The beautiful, caring and understanding staff were wonderful. Dr. Estafanos attended, he was so kind and gentle, gave us time to say goodbye, explained everything and was so caring to our darling girl. We cannot thank you enough and would highly recommend your services. Thank you so much
Regards Helen Ogg and family

Helen Ogg
February 19, 2021

Dr Beshoy was calm, kind

Dr Beshoy was calm, kind and respectful. He made saying goodbye to our sick little dog a little easier.

D. Kohalmi
February 14, 2021

My Cat Tiger

Dr Estafanos was on time, friendly and helpful. I was nervous about my cat but he took everything in his stride, checked Tiger out, gave him an injection and some tablets for me to give him. All went well.
Thanks for your help.

Regards,
Sharon Moule

Sharon Moule
February 13, 2021

1st Home Vet Experience

Pawssum
Your systems and procedures are 1st rate. Instant acknowledgment to initial request(4:30am)
Very friendly, attentive local staff called at 7:30am, I asked for a Vet ASAP as my English Staffy was in pain.
Confirmation within an hour with a 9:30am appointment confirmed.

Vet
Arrived on time, very friendly, professional, thorough & nice.
Gave me options, clear explanations & both Bella(dog) & myself were VERY comfortable!

For an extra $30 odd dollars difference to traditional vets I can’t see myself going anywhere else from here.

For peace of mind, convenience and most importantly the comfort of my pet, this cant be beat.
Thank you & Great Work!

Shazz Warren
February 13, 2021

Pawssum mobile vet is very helpful

As I don’t drive, so Pawssum mobile vet is very helpful. I would recommend them to my friends and workmates.

Marika
February 10, 2021

At home Euthanasia

We had to make the heart wrenching decision to have our dog put to sleep.
Pawssum were great,from start to finish. The vet that attended was awesome. He was so kind and caring, did not rush us and was very considerate throughout the process. We were all able to be with her for her final moments, and she was able to spend them in her own home.
I highly recommend them.

Tara Salvaterra
February 7, 2021

I was very happy with today’s visit

I was very happy with today’s visit from Jane. She was here on time and was able to help my two sick dogs. Having a home visit was less stressful for us all and Jane was lovely and caring. I wouldn’t hesitate to recommend using pawssum.

Judy gibbs
February 3, 2021

R.I.P …MAX

Very professional, caring sympathetic service. Exceptional understanding of the family needing to grieve and say goodbye.
Only bad point was the 4 hour wait for vet. Understandable when times are busy. Plus not knowing what happens to Max until we recieve his ashes. Feeling a little empty. Again probably just us not asking enough questions in such a sad time. We miss him so much…💔

Paul Balchin
February 3, 2021

Everyone was fantastic and treated us with great care and dignity

Everyone was fantastic and treated us with great care and dignity. We all laughed and cried together during their time with us while our girl passed on. Best of all our girl left us extremely comfortably with Lisa providing a mink blanket for her to travel in comfort and style.

Maria Cooper
February 2, 2021

Excellent service, thanks you Pawssum

Excellent service. As soon as you answered my phone call you were all so kind and caring. Thank you for helping to make Dolly’s death as peaceful as it could be.

Maureen Allan
January 30, 2021

Amazing service!

Dr Stuart was amazing. So professional and loving towards my gentle giant. He persevered with her when she was upset and got the job done. Could not recommend him more! A wonderful vet and a lovely person!

Stephanie
January 28, 2021

Peaceful passing of our dog

We had to make the hard decision of putting our baby to sleep, we didn’t want him to be put down in a vets office.
Our vet was absolutely amazing, he was kind and gentle, it was such a difficult choice but I am so glad he was in the hands of your vet. Thank you so much for being wonderful to us during this very hard time. Regards The Di Raimondo family

Samantha
January 28, 2021

Ellie Belly

Our family are living from pay check to pay check when our 7 month old cat fell ill. We struggled to find a vet in our area with a payment plan but most were unavailable or booked out till the next day. That’s when we found Pawssum online, their super friendly and supportive staff helped us get onto a payment plan with vetpay and had a an amazing vet out to us that night. Now our fur baby is no longer exhausted and rolling around in pain. We really couldn’t thank you enough.
Lots of love and purrs from Ellie Belly <3

Maliana
January 28, 2021

Very professional and caring

Very professional and caring service when my 18 year old cat Jasper had to be euthanised. He was able to stay in his own home, able to be peaceful and loved to the end.
I can not recommend their service enough.

Sarah Baxter
January 28, 2021

It was the most humbeling

It was the most humbeling experience i could have had ,
This was the 1 thing that made me feel that i was doing the right thing for my sick baby

Eva Marcikic
January 23, 2021

Saying goodbye to our fur baby

Thank you so much for your prompt, excellent and compassionate service. From our first contact you went out of your way to help us through the very traumatic decision of putting our fur baby to rest.

The Vet you chose for us was so kind and compassionate and explained everything to us so that we could make an informed choice on the best option for our beloved 14 year old Labrador, Charlie.

She is now in a better place with no more pain and whilst we are all devastated we know we made the right decision for her. Being able to arrange it all at home so Charlie was in her own home, on her favourite bed and surrounded and cuddled by her loving family was also so much less traumatic for her. The whole process was very peaceful.

Thank you so much for going above and beyond to help us at a very difficult time.

Kind Regards,

The Evans Family

Harold Evans
January 20, 2021

Excellent service

Excellent service and customer approach! Very caring and professional.Thanks for your service! Kind regards , Aurel Ionescu

Aurel Ionescu
January 20, 2021

Loved the fact that my

Loved the fact that my dog could be seen at home in a familiar environment. Usually he is very stressed when visiting a vet and needs to be muzzled. Dr Stuart turned up on time, was very gentle, answered all my concerns and gave solid advice. Will be using your service every time from now on

Mary
January 20, 2021

Efficient kind service

We had to go through heartbreak and have our border collie put to sleep. As I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all

Michelle
January 18, 2021

After hours euthanasia

Justin was so compassionate and empathetic when he came to help our beautiful Ruby over the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose.

Alison Barton
January 18, 2021

Very privalaged to have a

Very privalaged to have a passionate vet come out to an emergency call out home visit to assess my unwell senior Labrador pooch.
A thorough explanation given re my dog’s condition.
I appreciated Dr Bashit Stefanos.
compassion and understanding and praise him for his expertice in his field.
Thank you.

Erika Novosad.
January 17, 2021

Pawssum is fantastic

We love Pawssum, the vet was so good, we are truly grateful for the at home service

Alison Blewden
January 17, 2021

Amazing service

The veterinary that came about was great and worked out what was wrong with my baby.
Will use u again so easy and in time.
Thank you again
Vicky

vicky Karabetsos
January 17, 2021

Wonderful vet and fast service

The vet, Dr Beshoy, was wonderful and helpful and the service was fast. I will be using his services again.

Ramy Tadros
January 17, 2021

very happy with the service

very happy and was very kind to Milly’
would recommend very highly

nicola sellars
January 13, 2021

Vet was polite and professional,

Vet was polite and professional, no issues with the process.

 

Jason Ulbrich
January 11, 2021

Great Service

You made the very difficult time so much more pleasant.
The vet was sympathetic and patient and I really appreciated your service and would recommend you.

Dawn Livingstone
January 8, 2021

Highly recommended Vet to home service

Highly recommended Vet service, we used Dr ivy and she is awesome explains things really well

Karen Ryan
January 5, 2021

Professional and personal

Dr Ethan attended and built immediate trust with our dog. Thorough and expert with ample time taken to ensure our questions were answered.

Glen Ainsworth
January 4, 2021

A peaceful ending for a beloved pet

I could never have taken my beloved 16 year old friend to our vet. She would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference

Victoria Veitch
January 4, 2021

Great customer and doggy service

Great service, easy to book and price is cheaper than you expect. Have used this service twice now and have had no issues. Great customer and doggy service! Thank you

Jake Cini
January 4, 2021

Annual checkup / vaccination

Excellent service , came out on the day I made enquiry.
Definitely recommend.

Erica Davies
January 1, 2021

Dr Celest was wonderful and

Dr Celest was wonderful and made a very difficult decision a little easier due to her caring and empathetic nature. RIP Buxy cat

Susan McGregor
January 1, 2021

Compassion was outstanding

From the time I made the appointment to the time the vet arrived at our house to peacefully put our 14 year old fur baby to rest there was nothing but understanding and compassion shown from everyone I dealt with.
Keep up the great work guys – you are amazing.

Anne Mackenzie-Ross
December 28, 2020

5 Stars!

Couldn’t be happier with the service provided.

Candice Sumner
December 23, 2020

Amazing service

Very happy with the service from begging to end! Dr Duncan was absolutely fantastic with Gerry 🙂

Luciana Lino
December 23, 2020

VERY GOOD SERVICE with Dr

VERY GOOD SERVICE with Dr Beshoy,,

Con Xenikas
December 23, 2020

Thank you

The entire team at Pawssum were exceptional, Trish was so caring and kind while taking the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you.

Kelly Mitchell
December 21, 2020

I am very grateful for

I am very grateful for the compassionate service we received.
We had a very sick puppy who is now happy and healthy.
Thank you

Natalie Foley
December 20, 2020

Excellence

This service is excellent. Dr Justin is wonderful.

Thank you,
Lesma Wood

Lesma Wood
December 20, 2020

Was very pleased with the

Was very pleased with the professional service provided. Thank you to all involved.

Jackie Anderton
December 18, 2020

Amazing professionalism and care

Dr Stuart was amazing and professional but also patient and caring for our needs.

Michael O’rourke
December 18, 2020

thankyou for your kindness

Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home.

Lisa Andersen
December 14, 2020

Highly recommended

Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again.

Emma McKechnie
December 14, 2020

Peaceful experience for us.

Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had to make in our lives.

Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on.

I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful.

From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye.

We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye.

I highly recommend Pawssum they are kind and caring people.

Kristy & Dan
December 9, 2020

Comfort care

Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time.

Liz Natziuk
December 8, 2020

The service was efficient.I think

The service was efficient.I think however that when explaining the process and what was going to happen that using terms like cardio vascular and respiratory system is way too clinical and far removed from the emotion of the moment. Needs to be explain in much more simple laymens terms.

Marina Duffie
December 7, 2020

Excellent service

Dr Sam has attended our ageing cat twice now and both times she has provided an excellent service. She is very caring, kind and friendly and has provided useful advice regarding the care of our adopted 22 year old cat. Booking an appointment is an easy process and the service isn’t expensive for the treatment Bubba received. We would be happy to recommend Dr Sam and Pawssum for their caring, professional service.

Keith Alldritt
December 5, 2020

Thank you for your help

Thank you for your help our dog is doing a lot better very well the vet was very friendly and helpful even after the call he helped us with doing us what to do for her needle I would recommend use to my family and friends and use you again

Christine Dodd
December 4, 2020

Wonderful Servicee

Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and the concoction she gave Pansy is working extremely well.She is a different cat today.Why someone didn’t think of this service years ago I don’t know as it takes all the stress out of getting them to a surgery and frightening them.Both my cats are rescues and wary of people ,but to have the other one calmly watch DrJane do her thing was wonderful as she would usually hide 101/2 stars.

Jan Dieckhaus
November 29, 2020

Thank you for your prompt

Thank you for your prompt service. It helped make a difficult decision
bearable. The efficient and quiet understanding and caring was wonderful.

Judith Gilligan
November 28, 2020

Thank you Pawssum

Our 14 year old staffie Ginza who was 14 years old had to be euthasised in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her.

Sonia Osman
November 26, 2020

Peaceful goodbye

Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr Shadi carefully explained the procedure and made a difficult time seem less painful within a short time.

Justin Brewer
November 24, 2020

Very pleased with the vet Dr ivy

very pleased with dr ivy , not rushed , listened to my concerns and gave very good advice
thanks

Vicki Jakobi
November 17, 2020

Amazing service

What an amazing service you guys have! Of course one of the animals gets sick late on a Saturday night… Within half an hour we had a vet come to our place to treat her and she’s back to her bubbly self this morning. I can’t thank you enough and a special thank you to Jacinta on the online chat who called and was very compassionate… And Dr Stuart who has a wonderful demeanor with our fur baby.
Highly recommended and we will definitely be using this service again if we have a sick pet!

Tamara Tapper
November 15, 2020

Super convenient

Super convenient and all services provided efficiently with a smile. I am looking forward to seeing if the cartrophen injections give Calum improved movement over the coming weeks

Louise McKay
November 13, 2020

Great service and advice from

Great service and advice from and Pawssum and Dr.Ivy! I would highly recommend Pawssum.

Alex Howe
November 10, 2020

Compassionately caring

Dr Kris was so kind and compassionate while putting my girl to sleep. He talked me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you

Elise Lord
November 10, 2020

Eternally grateful

We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate and professional, and it was such a comfort to bring her home!

Kirra
November 9, 2020

10 out of 5 stars

I could not speak more highly of Pawssum. They were kind, caring and professional. They made a truly difficult and painful experience one of peace and love. Thank you so much.

Lin Bouma
November 8, 2020

Very happy

Thank you Dr Ivy.
Having Vet visiting my sik boy-cat at home was excellent. It meant that my boy-cat Bobo did not needed to experience unecessary stress visiting a clinic. Dr Ivy was compassionate and knowledgeable. Bobo appears to be better already:-). I highly recommend this service to all pet lovers. Thank you once again for providing this fantastic and needed service.

Martina Gruzova
November 8, 2020

Blondie

Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour of our initial enquiry was perfect for our situation much appreciated annie &Richard

Richard Porter
November 5, 2020

Best worst experience

A huge thank you to Dr. Stuart who is just the perfect vet to facilitate a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and Harley

Karen Larisch
November 5, 2020

Keta

The vet was caring and considered and kept us informed about what she was doing,thanks.

Stephen Battersby
November 5, 2020

Simply the Best

I had Justin visit our home this morning as our cat doesn’t cope well with vet trips at all… Justin was lovely, professional, gentle and reassuring during his visit. I would very much recommend these guys. We’ve had a fair few vet trips in our kittys past and this one was by far the very best. Very reasonable prices also. Thank you!

Emma & Kodi N
November 4, 2020

Dog Euthanasia at home

Dr Bahaa came to visit our home to do an Old Age Assessment on our beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment, we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives.

Patty Bakewell
October 30, 2020

Convenient and less stress

My cat like most animals hates the carrier. So when I discovered a hotspot on him I just couldn’t deal with that drama.

I called Pawssum and they had a vet out with it a hour or so. They were absolutely wonderful, Houdini liked them and I didn’t have to deal with a car trip from hell. They checked him out supplied some tablets and cream. As well as suggestions to help with his car dress. Definitely no more car trips to a vet for me!

Naomi P
October 30, 2020

Great Service and great follow up

Pawssum made my life so much easier!!
The staff are lovely and kept me up to date on my request. They’ve checked in since to see how my sick dog is feeling.
The vet they organised was wonderful and arrived when expected. It’s a great service that we will use again!

Emma D
October 30, 2020

I would highly recommend

I would highly recommend Dr Peter.He was very caring and compassionate.

Gwynith Green
October 28, 2020

I highly recommend pawssum vets,

I highly recommend pawssum vets, Dr Shadi was extemely kind and professional in the care he gave to our girls (labs).
he explained everything about the care we needed to give and the medication.
he also discussed all options available for louise

Anne Jolly
October 28, 2020

As we we’re unsure of

As we we’re unsure of what to expect as our beloved family member rusty was very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum

Rodney Jose
October 24, 2020

Very Peaceful Euthanasia

I am very grateful for this service. Krista, the vet was both very professional and very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who loved her.

Robyn Goodall
October 24, 2020

Caring Vet

I was very happy with the Prompt and efficient Response with booking a Time , And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time , Thank You

Andrew Poole
October 24, 2020

Very convenient and stress free to have the vet come to my home

I find it very convenient and stress free to have the vet come to my home. My cat is a rescue and needed plenty of TLC. Have found Pawssum staff very caring.

Pam De silva
October 21, 2020

Absolutely Fabulous Company!

Absolutely Fabulous Company! My dog suffers anxiety and it was so good to have her looked after in my own home. Vet was amazing and the phone staff super helpful! Guys, get your furbaby seen at home in nice calm surroundings plus it wasnt any more expensive than my previous vet. 5 stars guys 😀😀 Kisses from Bella!

Linds G
Google
October 21, 2020

Very pleased with the service

Very pleased with the service we received for our Cavoodle. Dr Justin was lovely and explained everything thoroughly.

Debra Robson
October 21, 2020

Kind & Compassionate

Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you.

Mary Hollins
October 19, 2020

Will recommend to everyone

Our extremely beloved noukie had to be put to sleep on the 16th of October 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough

Jannet Nikolovska
October 19, 2020

Kind and compassionate Vet

Thank you Dr Liyan, for coming out so late at night and helping us in our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken

Jodie and ken
Google
October 17, 2020

Absolutely fantastic. Highly recommend.

Absolutely fantastic. Highly recommend.

Lina Acres
October 16, 2020

Excellent vet

the health check went well as the dogs loved Dr Katie and she was happy to get down to their level. She even managed to clip Jake’s nails which has always been a nightmare in the past.

Veronica Brock
October 16, 2020

Kind & empathetic vets given us great comfort

Thank you to Dr. Peter for assisting us yesterday when we had to have our beloved cat put to sleep. His kindness and empathy at this difficult time made it easier to bear. Our loved Tazzy went to his forever sleep peacefully and stress free …. we could not have asked for more and this comforts us now. This was my first experience with Pawssum and I would happily recommend them.

With kind regards, Michele.

Michele Narkiewicz
October 15, 2020

Best service ever!!!

Very prompt service for our much loved senior dog who suffers from atopic dermatitis & has anxiety issues with the thunder season rapidly approaching.
Have recommended this service to several of my dog owner friends!
Can’t thank you people enough 🙂

Lisa Blake
October 14, 2020

Very happy with the service, reasonable fees and great treatment.

Very happy with the service, reasonable fees and great treatment. Would definitely recommend Pawssum, and will use again.

Amanda Hughes
Google
October 11, 2020

Great service

I found the first person, Shannon, and the vet to be both helpful and caring. Nothing was too much trouble.

Robyn Butler
October 11, 2020

Great service

Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip the doctors face off . 🙂

Michele Sheppard
October 10, 2020

Compassionate & Professional Service

Most wonderful, compassionate and professional service.Attended to the final hours of our beloved cat, Mao. Will never forget. Pl support their service.

Gene and Raquel
October 9, 2020

Excellent veterinary care

First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally referred to this service by a friend and was not let down. Vet arrived only a couple of minutes late (politely apologised) – who can control traffic. Was gentle and calm with my large dog. Took a great history and the medications prescribed so far have really helped. Will be definitely booking her next appointment with
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!

Georgia Geller
October 8, 2020

Peaceful, caring and loving

The only regret I have is that I didn’t find Pawssum sooner.

Their is prompt, respectful and caring keeping you informed at all times.

I would like to thank Dr Beshoy for his compassion and honesty in this sad time having to goodbye to our little buddy of 12 years.

Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it.

Regards
Carol Simpson

Carol Simpson
October 6, 2020

Wonderful experience

Very pleased with the service provided. The Dr was wonderful and discovered a relatively simple problem to my boy’s distress. A problem that was missed only 4 days prior by the local vet which meant that my boy was in pain for 4 days longer than needed. He is fine now and just about back to his normal self. I will certainly use Pawssum again.

Ms Debi McLachlan
October 6, 2020

We can not Thankyou enough.

We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in our own home.

Deb Hutchens
October 5, 2020

Great service but confusing communication.

Hi there Paul Simpson, thank you for the wonderful service you provided for the dog Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone.

There was however some difficulties with Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed.

Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed.

In summary your services were great but your communication processes could be improved. Thank you once again.

Jackie

Jackie Simpson
October 5, 2020

Lovely, empathetic, professional vet

Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments

Holly Finch
October 5, 2020

I was able to say goodbye to my baby at home where he was comfortable

Dr Peter and the lovely receptionists helped me today with the awful task of euthanising my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
Cindy

Cindy Neff
October 5, 2020

I thank the vet so much for his compassion and expertise in this matter.

We had to have our 18 yr old Border Collie/Blue Heeler put down and the vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick. There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter.

Patrick Bird
October 3, 2020

Compassionate people helping families

During this difficult time our Vet was so wonderful and very compassionate throughout the experience giving our beautiful girl a peaceful passing. The process was clearly explained and we were made to feel comfortable with our decision to safely let our Lexi go when we were ready. Thankyou for your excellent service.

Shannon Day
October 2, 2020

The vet was really good

The vet was really good and concerned.sorry it had to go that way.but I thank him for what.he tried to do.xx

Patricia Rankin
October 1, 2020

Very professional & caring vet, Very reasonable fees

Very professional & the Doctor was so caring and understanding about our old girl and her health issues. He did a thorough examination, took the time to comprehensively Discuss our options and came up with a plan we all agreed on. Given after service contact back up if I needed. Very reasonable fees. Best of all the treatment is working. Very impressed and would highly recommend.

Blue L
Google
September 30, 2020

Will definitely use them again and would highly recommend their services.

We decided to try Pawssum for our puppy’s vaccinations as it was just a whole lot easier to have the vet come to the house rather than visiting the vet. We were very happy with the visit, Catherine was amazing with the little one and happy to chat and give us advice about our newest addition to the family. We will definitely use them again and would highly recommend their services.

Andrew M
Google
September 30, 2020

Excellent assistance in a crisis

When our small dog gulped down a wooden Ice cream stick, our problem was treated by a Telepet conversation with a Pawssum Vet on call. For us, all at Pawssum are awesome.

Happy Grandma
September 30, 2020

Wonderful Service

Thank you Dr Stuart for your gentle and compassionate care for our dog. You made the experience very peaceful for Toby and for our family. We really appreciated it.

Rebecca Forsyth
September 30, 2020

Wonderful experience

Our beautiful Charlee was suffering terribly with pain from a sore neck. Dr Christine was so lovely and gentle. The experience to have a vet visit our home was just great as Charlee was so comfortable in her own space. Thanks guys!

Jessica Atiya
September 28, 2020

Thanks

I was most impressed.
Trish who took my booking was very kind and helpful.
Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email.

Ann Orel
September 28, 2020

Peaceful passing

Our boy was never happy to be at the vet, and to have him home and as comfortable as he could be at the end made a difficult decision just a little easier. Thank you for helping him to pass as peacefully as possible at home. The vet who attended (Dr Bahaa) was wonderfully compassionate, explained options to us and ensured we were as comfortable as we could be too, as Frosty passed.

Jesse & Lisa
September 27, 2020

Definitely recommend this service to anyone needing a vet visit for their fur baby

Antonia turned up exactly on time and spent quality time getting our anxious Xena comfortable before examining her. Both my dogs have high level of anxiety around strangers and it was lovely to be able to get Xena examined in the comfort of her own home with a lot of cheese and cuddles. Definitely recommend this service to anyone needing a vet visit for their fur baby

Katy H
Google
September 26, 2020

Caring, responsive and understanding

We had to have our lovely girl Eve put to sleep today, she was a senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl.

Bianca S.
September 24, 2020

Fabulous friendly service

Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic. Will definitely be using Pawssum again. Thank you for taking the trauma of a vet visit away from both of us!

Trudy Webb
September 24, 2020

Prompt service and friendly staff

Friendly and prompt service from start to finish. So easy to organize and convenient in home service. Vet on time and extremely helpful. Lucy says Thank you!

Laura Mallinson
September 23, 2020

A beautiful send off for our dog

Helped to make our beautiful dogs final passing much easier.thankyou

Marie McIntosh
September 19, 2020

Absolutely will use this again

Absolutely will use this again Renae was great . Wally loves the treats she had: 🙂

Jeff Winterburn
September 18, 2020

Josephine Miller

Josephine Miller
September 18, 2020

Lisa Janda Reid

I just recently used paswssum service for my 3 furry babies.
It was the best and so convenient.
I had vet Chris, she was wonderful and very knowledgable as well.
Guy the founder of pawssum is also amazing, very helpful.
I will definitely use them again in the future.
��

Lisa Janda Reid
September 18, 2020

Pam Guy

Pam Guy
September 18, 2020

Peter Morrissey

Peter Morrissey
September 18, 2020

Brilliant Service my new Go to for my Cat

Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it from now on.

Nicky Purchase
September 18, 2020

Lessens the stress for the owner and the pet

Pawssum were so awesome when my lovely old GSD was unwell. Unfortunately she’s no longer with us, but I can’t thank the team enough, especially Guy for his assistance when I was really stressed.

Sally Fraser
September 18, 2020

Vets who genuinely care

I found pawssum online after making the horrible decision to peacefully euthanase my very loved dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne

Mule Bjc
September 18, 2020

Rowie Daskalakis

Fantastic service, happy furbabies. Thank you Dr. Chris.

Rowie Daskalakis
September 18, 2020

Christine Krokker

We have used Pawssum twice now and have been happy with the service both times. The first time we had a vet come out for a house call and he was great. The second time we needed a prescription urgently refilled and Catherine went above and beyond to ensure our timeline was met

Christine Krokker
September 18, 2020

Robyn Marks-Buckley

Just had a wonderful experience using Pawssum, for the furbaby I am looking after, very quick in coming to my home, the Vet Christine was very caring and gentle Thank you Pawssum

Robyn Marks-Buckley
September 18, 2020

Deborah Rees

just had my first visit from a great vet from pawssum in the north of adelaide ,very happy with the service ,recommend it.dogs felt alot better at home and i dont drive so Very convenient.

Deborah Rees
September 18, 2020

Susie Korosi

My furchild is at home being treated, not in an environment with other animals that causes her more stress

Susie Korosi
September 18, 2020

Salvatore Sam Sale

Great Service and very reasonable priced.Especially when a national animal society less than 2 kms away, couldnt be bothered and another “Mobile vet service”didnt even return phone call, these guys were fantastic. Thanks

Salvatore Sam Sale
September 18, 2020

Mary Holland-Tuckwell

Very happy with our dog treatment today � thankyou

Mary Holland-Tuckwell
September 18, 2020

Stu Quinn

What a scam …. don’t tell you how much money they are taking out
Thought it was $139 and charge $403
Massive scam
Avoid

Stu Quinn
September 18, 2020

Lisa Deborah Ward

Amazing Service. Had an gentle and caring vet come and euthanize my 18.5 year old cat today! arrived on time and explained wgat was happening! such a heartbreaking thing to do made much easier by Pawssum!

Lisa Deborah Ward
September 18, 2020

Samantha Penelope Riegl

No one showed up and there was no communication from the team at Pawssum. I understand that the vet may have not been able to make it but I would have appreciated any form of communication about this. A very disappointing experience.

Samantha Penelope Riegl
September 18, 2020

Michelle Lee

Skye from Pawssum was excellent with my Mally girl… quick service, knowledgeable and very friendly. Terri from the call centre was great, very friendly to deal with.
The service is excellent, I was advised of the cost up front and given the option to have Skye come after hours or the next day, as it wasn’t urgent. Brilliant service from the on line chat, to Skye coming out.
10/10 – highly recommended

Michelle Lee
September 18, 2020

Jean Metzenheimer

Needed to use these vets 2 times and both times they were conveniently busy and didn’t have appointments or were too far away, if I lived on the north side of the city- the posh side I’d have a vet immediately. All about the money not actually caring for pets.
I definitely wouldn’t recommend them.

Jean Metzenheimer
September 18, 2020

Mary Power

This is a hard one to write and we miss our Charlie boy everyday but need to send our thanks and recommendations to some pretty amazing organizations. Over the years Peter and the team at Fulham Gardens have taken such good care of Charlie even though he hated going to the vet. Thanks for the support and beautiful card and memories you sent. On the day we wanted a peaceful and calm goodbye in our home with all the family and in his favourite sunny spot on the bed. Pawssum were simply outstanding in their calm, kind and thoughtful manner during a very difficult few days. Thanks Catherine and Dr Giuliano you explained everything and took the time we needed to say our goodbyes. You were so gentle with Charlie and so sensitive to us all. Finally the last stage was handled by AWL pet cremation. Truly a lovely service again so nice to have met amazing and genuine people who treat you and your furbaby with love and respect.
I hope none of you need these services in the near future but I have no hesitation in recommending all 3 if you ever do. Thanks again to you all for the love and compassion shown over the last few weeks. Xoxoxo

Mary Power
September 18, 2020

Kris Jones

I have been working for Pawssum since August 2018 and have found it to be a very positive and rewarding experience. It’s been refreshing to be in charge of my own business, accepting the jobs I would like to and choosing the areas I want to work in at the times I wish to do so. As a veterinarian, you have all the control over how many or how few cases you see per week. So whether it be a few consults a day, or a couple a week, Pawssum will be able to facilitate this and let you take control of your own work.

From an owner and pets perspective, a trip to the vet can be a dreaded experience full of stress and anxiety. Being able to see pets in their own home makes a substantial difference in reducing this stress and goes a long way in making those terrifying vet visits into pleasant and easy consultations. From their very first vaccinations to the times when we sadly have to say goodbye, having a vet in your own home makes every vet visit more personal and rewarding for owners and their furry friends alike.

Kris Jones
September 18, 2020

Wendy Buckner

Twice we have had Dr Meredith out she is fantastic! A wealth of knowledge and patience. I would highly recommend her and the service. Thank you

Wendy Buckner
September 18, 2020

Sally Dingwall

0ur beautiful 15 year old cat Missy bravely battled cancer but things were getting too difficult for her. Missy hated the car so we were hoping to save her from this stress. I messaged Catherine and she was wonderful organising our appointment. Catherine was very patient and kind, trying to help us through a difficult process. Dr Amelia was a very professional and knowledgeable vet. She made the end of life for our much loved family member Missy as stress free as possible. It’s a very difficult time losing a pet but Dr Amelia took her time explaining the process, answering questions and we never felt rushed saying our goodbyes. Thanks so much PAWSSUM

Sally Dingwall
September 18, 2020

April Hitchcock

We met Baron by chance one weekend while he was relaxing with his owners. I wanted to find out more about this big, beautiful brute and saw that he was an ambassador for Pawssum.
We have 2 large dogs, 1 cat and a toddler, so getting the furry kids to the local vet kept getting postponed. I installed the app, and it was very easy to set up the pet profiles and make a booking.
Dr Amelia came out yesterday afternoon, and she was lovely! The animals loved her and they didn’t have any anxiety from vet waiting room smells and sounds.
They happily let her assess them and give vaccinations and she gave us advice, all from the comfort of our couch. They especially loved the treats!
After the appointment we received a detailed email of her findings and treatments, and confirming her advice on teeth cleaning and flea/tick/worm tablets.
Thank you, Dr Amelia, will spread the word.

April Hitchcock
September 18, 2020

Melinda Crowhurst

Kind and compassionate vet Callie assisted us with our 14 year old dog Jazzmin’s end of life care. Callie was professional, peaceful and comforting at a very difficult time for us, and for that I will be eternally grateful. Thank you also to Catherine for her compassion and assistance in organising Callie to attend.

Melinda Crowhurst
September 18, 2020

Tracy Anne White

Our family had to make the hardest decision and that was to enable or dog Misha of 10 years to be put to sleep as she was unwell.
Catherine made the decision easy as we where not judged about our decision we made.
Dr Timothy was absolutely fantastic and helpful in the process.
We can’t thank you enough for helping us out at this hard time.

Tracy Anne White
September 18, 2020

Jake Marshall

On Saturday 16th March 2019 Dr Krista, came out to our house to do a health care check up on our dog Biscuit,

Unfortunately Biscuit was too sick to continue his journey here on earth with us.

Dr Krista explained what happens next with euthanizing our dog, nothing but professionalism, caring, patient and even respectful during the process

110% Reccomend her for any occasion. such a pleasure to deal with and helpful in our time in need.

Jake Marshall
September 18, 2020

Jacquie Andrews

Sincere gratitude to Cathy, Catherine and Hootan for the peaceful, compassionate and professional euthanasia of our darling Charli Bing.

Jacquie Andrews
September 18, 2020

Donna Lamonte

Thank you for your respect and kindness shown through out the devastating and sad time of losing our 11 year old much loved little soccer dog at home.
Louise Thank you for the compassion you gave us all
Highly recommend

Donna Lamonte
September 18, 2020

Andi Grainger

We are so grateful to Justin and Nancy for their patience in coming into the city during a fun run, as we did not realise it would be extremely difficult to access our apartment with roads closed off.

Justin was gentle and kind in caring for Minnie. Thank you so much. ✨🙏

I would recommend their professional services and we are delighted Justin could save the day. ✨😊😻✨

The Grainger’s ✨👌💛😊👍

Andi Grainger
September 18, 2020

Jennie Lee

I spent nearly 2 hours on the phone looking for a vet to come to my house for my 15 yr old 45kg staffy who had had a fall and couldn’t stand up… Being a Saturday every vet I called was busy… Even though the outcome wasn’t good we were shown so much compassion and empathy from the amazing pawssum staff… Thank you Cathy and Dr Jane… Matt, Jen & Buzz

Jennie Lee
September 18, 2020

Chrissy Edwards

Its so hard to lose a pet (family) but I cant thank these wonderful people enough. From the compassion of Dr Guliano to the lovely ladies I spoke to on the phone. Arranged absolutely everything for me. My dog Kodi ashes came home today and were delivered by AWL. I cant speak highly enough of the professionalism & understanding.

Chrissy Edwards
September 18, 2020

Deanie McLeod

So grateful I found this amazing team!
Seven months ago I was desperately searching for help with our eldest girl Tink when I found Pawssum, from that moment on we knew we had found exactly the right vet when Dr Krista arrived that same afternoon. Our girl went straight on medication & she improved in a matter of days. Unfortunately a week ago her body told us it was time, so with the most professional caring and kind Dr Krista we said goodbye to our 13 year old girl. I honestly can not recommend this amazing team enough, everyone once in a while you find a service that is worth talking about, this is them. We will continue using Pawssum for our youngest girl Minnie with no hesitation. Thank you Cathy and Dr Krista xx

Deanie McLeod
September 18, 2020

Tahlia Clark

We had Dr Amelia visit our house and give routine vaccinations to our two fur babies tonight. It was super easy to book, very cost effective and convenient. Dr Amelia was fantastic, she gave us advice on how to tackle some problems we worry about. Couldn’t recommend more and will definitely use the service again!

Tahlia Clark
September 18, 2020

Fayrina Faye Rowe Maree

Want to thank and recommend the lovely vets at pawssums, the vet who came to see our girl and due to old age put her to sleep was so attentive and understanding! Thankyou from the bottom of our hearts! In such a horrible time our vet was so lovely and kind and all of the team were so lovely and helpful! I was able to get my fur baby cremated and and back home without any real effort it was all taken care of and my girl was even delivered home by the cremation service! ❤️ Thankyou so so much

Fayrina Faye Rowe Maree
September 18, 2020

Carol Streng

Dr G was awesome so caring when we had our boy Blitzen put to sleep

Carol Streng
September 18, 2020

Scott Palmer

Dr Callie was amazing. Thank you so very much!!

Scott Palmer
September 18, 2020

Bethany Brown

Trying to fit Obi into a vet on a Sunday was proving extra hard. Come across your app and booking was super easy, Dr Bradley (Brisbane) came within an hour of booking and was amazing with my boy. Could not recommend enough, will be using again 🙂

Bethany Brown
September 18, 2020

Talita Rocha

I used Pawssum for the first time and I can highly recommend. On Saturday I booked an appointment to have my kitten vaccinated and today Dra. Christiane Fernandes came here. She was so lovely and made Thor feel calm even with the vaccine. ❤️

Talita Rocha
September 18, 2020

Cheryl Price

So happy with the understanding and support during the booking phase (Cathy thank you so much) and the most amazing and caring vet who arrived to see our old Russian Blue, Alex (Camilla you are awesome). Thank you Pawssum.

Cheryl Price
September 18, 2020

Geoff Breeze

Absolutely hideous. There attempt to subcontract to vets and obtain a commission. Great business idea unfortunately this extremely poorly managed.

Geoff Breeze
September 18, 2020

Carolyn Dinneen

I would recommend Pawssum Vets very highly. My 12 year old dog, Archie, had inoperable prostate cancer and I wanted to have him put to sleep in the comfort of his own home. I telephoned Pawssum and the lady that spoke to me was just wonderful and so kind, mentioning that she had a soft spot for staffys as she had one when younger. She promptly made a booking and the vet, Dr Kris, visited exactly at 12 noon when he was supposed to.

Dr Kris was amazing. He put Archie at ease and Archie seemed to sense that Dr Kris was there to help him. Archie does not like strangers handling him, especially a vet. Archie was adopted at 5 years of age and had already been rehomed a couple of times and was very head shy. Dr Kris was wonderful with him and just wanted Archie to be calm and relaxed. He spoke to him softly and treated him very gently. Archie responded really well to his positive, calming energy and he just lied down near him, trusting that Dr Kris was there to help him. His passing was very peaceful and I give my most sincere thanks to Dr Kris.

I would hope to see Dr Kris under better circumstances in the future and wold not hesitate to call upon him again to treat my furbabies.

The service did not end there. Another lovely lady rang to let me know when Archie’s ashes would be returned. Dr Kris also sent a kind email to me. The ashes were delivered to my local vet as arranged on time.

Archie was a very special and beloved dog and I am so glad that I had Pawssum and Dr Kris to help me through this really difficult time. It is such a blessing to know that in the final moments of Archie’s life he was peaceful and relaxed.

Carolyn Dinneen
September 18, 2020

James Lister

Very professional compassionate service I would highly recommend this service and in particular Vet Louisa. 🐾

James Lister
September 18, 2020

Murdo Levy

Thanks Dr. Giuliano you helped us all on our very sad day with our Charlie.
Highly recommended…

Murdo Levy
September 18, 2020

Richenda Howarde

Many thanks to Sharmila for diagnosing our Vienna. Great job.

Richenda Howarde
September 18, 2020

Alli Jennings

After struggling to find a vet that would do a home visit euthanasia, Pawssum helped to track down a vet after an hour and a half. I was SO impressed with Dr Peter’s professionalism and compassion. Thank you so much for letting us send off Charlie with love and dignity.

Alli Jennings
September 18, 2020

Maria Brown