Pawssum reviews

We had to say goodbye to our beautiful girl Millie, after 15 years she was by our side.
We had to make the hard decision to put her to sleep as her heath was deteriorating and we did not want her to be in pain or suffer.
We knew we wanted this process done at home so we could all be comfortable so we contacted Pawssum mobile vets Brisbane.
From the first time contacting them they made the entire process simple and easy. They were reassuring and supportive, by letting us book a time that worked for us, different payment options and check ins before and after the day really helped.
We had Dr Emma come out the day we said goodbye and I have to say Dr Emma was incredible.
Dr Emma came in and sat with us all and explained the process step by step.
She gave us time before the process and gave us the opportunity to lay with Millie during the process.
Dr Emma was compassionate and professional and constantly kept checking in on us.
Pawssum Vet Brisbane have continued to keep in contact with us after the process and their level of care was absolutely outstanding.
I would highly recommend Pawssum vet Brisbane for any vet needs.

I couldn’t have asked for a more compassionate and peaceful euthanasia experience for our beloved dog. Dr. Sha, you are truly in the right profession. The care and kindness you showed us during such a difficult time will stay with us forever. Thank you from the bottom of our hearts.

You guys are amazing. Losing my best mate, booking an appointment to schedule the time I was going to say goodbye, and watching the seconds wind down was all so overwhelming – as it is for everyone when we have to make these decisions. The kindness, care and thoroughness of the vet that came out was so genuine. My girl went so peacefully. I’m so thankful I was given the opportunity to send her off at her home with everyone she loves, under such kind hands. I wish all animals could have such a peaceful send off 🕊️ 🌈 You guys provide a really special service 💕From the bottom of my heart, Thank you

We live in a suburb of Melbourne and recently our beloved Dog Cody had got to the stage we needed to used the service of Pawssum mobile Vets. A vet came out and was very respectful providing end of life. We would recommend them. This service was valuable to us having the vet come to us at such a heartbreaking time.

Saying goodbye to my dog, Bailey, was one of the hardest things I’ve ever had to do. He wasn’t just a dog—he was family. I was heartbroken, but I’m so grateful to Pawssum Mobile Vets Adelaide for helping us through such a painful moment with so much care and compassion.

Dr. Edward was incredible. He was calm, kind, and so gentle with Bailey, treating him with the dignity and respect he deserved. The process was peaceful, and while it was heartbreaking, it gave me comfort knowing Bailey’s final moments were calm and full of love.

I’ll never forget the kindness of the team during such a difficult time. They weren’t just professionals—they were people who truly cared about Bailey and about me. Thank you, Pawssum Mobile Vets Adelaide, for being there for us when we needed it the most.

It was wonderful that Canberra based Dr Kel was able to come to our home when we had to say goodbye to our beloved Roxy. She is so caring, kind and sensitive, Tony and Pat

Saying goodbye to my dog, Bailey, was one of the hardest things I’ve ever had to do. He wasn’t just a dog—he was family. I was heartbroken, but I’m so grateful to Pawssum Mobile Vets Adelaide for helping us through such a painful moment with so much care and compassion.

Dr. Edward was incredible. He was calm, kind, and so gentle with Bailey, treating him with the dignity and respect he deserved. The process was peaceful, and while it was heartbreaking, it gave me comfort knowing Bailey’s final moments were calm and full of love.

I’ll never forget the kindness of the team during such a difficult time. They weren’t just professionals—they were people who truly cared about Bailey and about me. Thank you, Pawssum Mobile Vets Adelaide, for being there for us when we needed it the most.

Sadly we had to make the decision for our darling dogs time with us. As she was very old and not fond of vets we didn’t want her to be stressed. I contacted pawssum and explained. So happy that they service the Newcastle and Lake Macquarie area. They were wonderful, attentive to our needs and also more importantly our fur babies needs.
Absolutely brilliant and thank you

I highly recommend Pawssum mobile vets Melbourne. My little boy was almost 19, very sick and he needed some help to cross the rainbow bridge. 🌈 Dr Cooper was here quickly, he was so compassionate helping my little Mr Cougar. Thank you Pawssum for your fantastic service. You made an awful day bearable.

Vet from Pawssum Adelaide came out to euthanize my beautiful old girl. He was kind and empathetic, and very gentle with my dog. It was without a doubt the hardest day of my life but having a service like Pawsumm and the option for zip pay made it a little easier.

We sadly needed to put our beloved fur baby down just before Christmas. The vet came quickly to our home and showed care and compassion for both Mr Koda and his human family. It made an extremely difficult time a little easier in the comfort of our own home. I thoroughly recommend this service to anyone in Sydney.

I have added an update to my first review.

Updated review
I said a final goodbye to my beautiful Lily today. She passed peacefully at home with our adored vet, Dr Tamara, from Pawssum Melbourne in attendance. She is running free with her best buddy Max (who passed 11 weeks ago). Love you, Lily girl.

Once again, I would like to thank Pawssum and Dr Tamara for a compassionate and professional service.

First review
I wanted to thank Pawssum Melbourne and especially Dr Tamara for the compassionate and professional way you quickly organised and assisted my beautiful Max to pass yesterday.

I am truly grateful for your support to Max and myself during the process. I was so pleased that Max could pass peacefully in his own home on his familiar bed.

Dr Tamara is a “one in a million” vet who really cares. She is a blessing in disguise, and I can’t recommend her highly enough. She made a very unexpected and sad situation bearable because of who she is.

Thank you from the bottom of my heart.

As usual Dr Tamara (Melbourne) was amazing. My British bulldog Poppy age 13 years wasn’t her usual self over Christmas and I noticed a big lump on her lip. Tamara visited and explained it was likely cancer and likely inoperable as it appeared very aggressive. We have decided to make Poppy comfortable with pain relief and antibiotics for the short time she has left with us and Tamara will be there to help her on her final journey when we feel the time is right. Tamara always shows such care and compassion when she visits which makes everything so much easier in our sadness, we can’t thank you enough Tamara.

Pawsum Mobile Vets Perth were awesome. We had to euthanize our 15 year old much loved Siberian Husky Hannah. Dr Jarred was extremely compassionate and allowed us to grieve at our own pace. Thank you for making the whole process easier for us. The booking system was extremely efficient and l was able to be booked in early the next day. Dr Jarred arrived exactly on time. Overall, l highly recommend this company if you would like in home euthanasia for your pet in Perth WA. I live in the Perth Hills (Bedfordale).

We needed someone to come to our house in Adelaide when we were ready to say goodbye to our furbaby, and needed it to happen really quickly. Within 2 hours of contacting Pawssum we had Dr Edward at our door. The team have been so lovely and helpful. Really happy with their service.

Melbourne- excellent service. Helped us to say goodbye to our beautiful old dog Rabbit, in dignity and comfort.

We had Dr Tamara from Pawwsum Melbourne, come to see our 10y/o Lab retriever, Fred.
She was absolutely amazing and calming for Fred.
While she gave him a very poor prognosis
(we were thinking that would be the case) she started him on antibiotics and steroids, which has much improved him, making the short time he has left, a little more enjoyable for him.
Dr Tamara is calming and the right person to come back, when it’s time to do what we are dreading.

1/1/25
Dr Tamara had to come and do what we were dreading on 27/12/24.
The treatment she had provided Fred for his last 8 weeks, was amazing and he had a great quality of life which gave us lovely memories to treasure.
She was so kind, compassionate and caring with Fred, before, during and after.
He was happy to eat her treats (he loved to eat) right until the end. We couldn’t have asked for a more lovely Vet.
He went so peacefully, snoring as usual.
We can’t thank you enough for how you treated Fred and the lovely support you showed us as a family during a horrible time.
5 star care!!!

The vet named Andrew, came to help us to put our dog down at home. He was absolutely wonderful. He was so kind to both us and our dog and took the time to explain the process.

After making the heartbreaking decision to let our beloved fur baby go, I contacted Pawssum to discuss a plan for a peaceful passing. From the first initial call, to make arrangements, to having a vet at home within 2 hours of the call, I knew I had made the right decision calling Pawssum. The team were kind, compassionate and empathetic to the emotional roller coaster we were going through. Dr Kel, thank you for your kindness and compassion in our time of need.

I highly recommend Pawsssum. Professional, compassionate and kind.

Melbourne Pawssum mobile vets were so beautiful with my beloved Koko The vet was gentle, caring and made a really sad situation a little easier to bear I could not have chosen better.

Dr Sharmila was simply the best. The gentle care she has is second to none and guiding us through of the process in such a difficult time, I could not have asked for anything more. We are very grateful for Pawssum and Dr Sharmila.

Dr Kel was amazing, showed care and support for our family as we said goodbye to our 15 year old dog. A difficult heartbreaking experience but made better by doing it in the comfort of our home with a caring vet.

I wanted to thank Pawssum Melbourne and especially Dr Tamara for the compassionate and professional way you quickly organised and assisted my beautiful Max to pass yesterday.

I am truly grateful for your support to Max and myself during the process. I was so pleased that Max could pass peacefully in his own home on his familiar bed.

Dr Tamara is a “one in a million” vet who really cares. She is a blessing in disguise and I can’t recommend her highly enough. She made a very unexpected and sad situation bearable because of who she is.

Thank you from the bottom of my heart.

Thanks for your kind and sensitive service. Dr Bahaa was informative and professional in his dealings with both myself and my dog. In this difficult time of saying farewell to a faithful friend, his manner was exceptional. He was on time, patient and respectful .

Dr Bahaa was excellent in helping our beautiful Kiki to cross the rainbow bridge after a long illness. He was so kind, respectful and gentle that it made such a difficult time seem a little easier to get through. We thank you for your service.

Our beautiful Benny lived an amazing 16 years with us. On Saturday 14th September, our lives changed and had to make the very difficult decision to say goodbye to our boy. Dr Peter made that very sad journey comfortable and relaxing. Which we are totally grateful. Benny was collected for cremation 15 minutes after. Thank you all for helping us through the sad time. xxxx

A very peaceful euthanasia for my dog. Thanks to Dr Shamila and Kye for their caring attitude.

Thank you for your professional, affordable service. Dr Sara was empathetic and kind, and made a sad, sad situation bearable. I would recommend your service to anybody who needs it.

Thank you so much for coming to the house so promptly and for your professional, affordable service. Dr Sara was kind and empathetic and made a sad, sad occasion bearable. I would recommend your company with no hesitation.

Could not recommend more highly as the best services I’ve used for pet euthanasia. My beautiful boy had a most lovely send off. Will definitely be using this service again in the future.

The vet was empathetic and kind. He listened closely.

The service was just what we needed while I was in a state of panic. (Of course trying not to let Rusty..our 10 yr old choc lab) know that anything was wrong.

He was ready to go. All of a sudden. In retrospect we had a week where he picked up. He went from his usual self to have had enough…really quickly.

We called The vet on Fri night and he came back on sat to put our precious boy to sleep.

It was kind. At home. It was dignified.

My heart hurts just a little bit less…when I think about the fact that he left in his favorite spot.

I can’t thank the vet and Pawssum
enough.

For his kindness. Consideration and his patience. I was a mess. He dealt with it so kindly.

I would advise anyone who is struggling or panicking to call and simply ask for advice.

We have done this before and it feels so much more personal than having to take them somewhere.

I was told that they have zip pay etc. That can be split over 6 months.

I miss my beautiful best friend. I was with him 24/7.

That is why I can’t suggest strongly enough…if you are struggling give these guys a call..💕 they seem to know just what to say. Without it being all about them. I felt listened to. I felt helped.

This is entirely my opinion.

Dr Tamara was really kind and made a really difficult situation much easier for us.

Thank you for making us feel comfortable and cared for during a very sad time. Professional, competent and compassionate.

Tim was very special to us and I knew at 7.30 that morning it was time. I did a quick online search as I just couldn’t say goodbye at the vets so after a phone call at 8.30 am that Monday morning we had Dr Nick at 10.30 at our house…..i couldn’t have asked for a better way to say goodbye and a nicer vet….10/10 and please don’t hesitate to ring if you are in the same heartbreaking but ultimately right position.

I couldn’t traumatize my boy with his last trip to the vet and I knew there was no saving him that morning. I had always promised him a stress free, painless end of life. It meant the world to hold his head on my knee as he took his last breath on the couch he always sat on, in his usual spot. Dr Tamara couldn’t have been kinder or more compassionate. Highly recommend Pawssum.

Dr Emma was incredible. She explained the process of the euthanasia clearly and never rushed any aspect of our farewell. She even brought along some special treats for Merlin to try – he loved the white chocolate. We could not have asked for a smoother and more peaceful goodbye and we truly appreciate Dr Emma’s kindness and expertise in this most difficult time.
All our love and thanks,
Merlin’s Family.

Thank you so much for your excellent service for our lovely girl, Calca.
Calca was looking really peaceful.

Thank you for Pawsum Customer Service, the Vet & the funeral service staff. You are an amazing team.

Warm regards
Rika Becker

Good, friendly and respectful team, highly recommend them.

Such a positive experience in a terrible situation. From booking to vet visit I was kept updated at every stage. Dr Cooper was wonderful. He was professional, caring and gave my doggie and myself expert care. He talked me through the euthanasia step by step and made it as calm as possible. Really can’t overstate how pleased I was with this company.

Great service couldn’t ask for better for our beloved Diesel he went peacefully in his own bed,surrounded by family and his 2 dog pals.
Dr Jared thank you for Kind and caring treatment

Dr Kelly treated our family and our dog with respect and sympathy at a difficult time.

Great & very nice understanding people when you lose your best friend. Thank you Dr. Beshoy

Had trouble getting a Vet initially, but when Dr. Stephen arrived, he was very compassionate

From the first phone call to Dr Stephen coming to my home to put Louis to sleep, everyone was compassionate and kind. Dr Stephen was so gentle and caring with Louis, and understanding with myself and my housemate. Louis went to sleep peacefully and pain free on his favourite couch. I can’t recommend Pawssum enough.

Saying goodbye to my beautiful boy was hard, but I am so thankful for Dr Kel. She took her time, was exceptionally kind and compassionate and made a sad day a little easier. Thanks to her we were able to farewell our beloved Bosco in his bed surrounded by all the people that loved him. Thank you. I’ll never forget how much Dr Kel and Pawssum made this day a little more bearable.

It was extremely hard to say goodbye to our beautiful boy Beau but Dr Stephen was compassionate, caring and didn’t rush us. It was a very peaceful ending for Beau and also for his humans. He was made comfortable at home surrounded by love. Thank you Pawssum 🙏🐾

We were able to easily organise a peaceful at home euthanasia for our 13 year old dog. The booking process over the phone was very professional and easy. The vet that attended Dr. Emma was so caring, prepared, and professional, explaining everything that was happening. Our lovely girl passed so peacefully and I am so glad this service was able to help us do this at home where she was comfortable.

Thank you very much for your service, very professional and understanding in such a difficult time, it was my first time having to do this to a very loved family pet. So I was a mess but your team were very helpful and professional. Thank you.

It was the hardest decision we’d had to make and come to terms with, Dr Sharmila was absolutely amazing. So caring and quiet and understanding. Our little man’s last half an hour with us was beautiful, she made sure it was all about our little chi and his best friend. He was made so comfortable and the last thing he saw and heard was his mummy. He looked so peaceful. Would totally recommend Pawssum and Dr Sharmila

Dr Stephen looked after our beautiful girl Mishka and helped us say goodbye peacefully while at home. I can’t thank Dr Stephen enough for being so thoughtful, informative and making such a hard experience that little bit easier. Thank you for giving such good care to our girl.

The service provided to us was done with compassion and care, Dr Beshoy could not have been a more kind and thoughtful vet to help us through a hard time. Thank you for helping us say goodbye to our loved ones with grace and care.

The peaceful euthanasia at home for our 15 year old dog, Becky, was a no-brainer for me. I was very satisfied with Pawssum’s service. Messages beforehand to confirm the appointment etc. were sensitive. Kel, the vet was very compassionate and caring. She explained every stage of the process and what we could expect from the different medications. We were given time together after Becky died, with a very gentle, sensitive collection of her remains when we were ready. I would use Pawssum again if the sad need arises.

Kind caring service. We didn’t feel rushed and the vet was so lovely.

Sadly we had to say goodbye to our beautiful 15 year old Maltese shitzu, Oscar. Dr. Emma was so understanding and caring. She talked us through the process and was wonderful with my daughters, my husband and I.

Dr. Emma was absolutely perfect. She was so beautiful with the way she helped me and my family get through such a difficult time.

Dr. Stephen was very kind and thoughtful in helping us through a difficult time. We are very grateful for the care and flexibility in helping us quickly when needed.

Prompt efficient service. Lovely professional vet in our home to peacefully say goodbye to our little girl Lil. Takes away the stress for everyone on such a sad occasion. Definitely the way to go.

Dr Kel was professional, kind and caring. She reassured us the whole time. It made an extremely difficult time bearable.

Dr. Cooper aided our pet Snoop to sleep peacefully. Snoop was 16 and was struggling…This was a time of such heart ache for me as I didn’t want to say goodbye. But Cooper made it seamless. Arrived at the arranged time, explained to us every stage of the procedure and even allowed us all the time we needed to say ‘see ya later’ to Snoop prior to the last stage. Cooper even gave us advise on how Snoops brother may react and how to make the transition easier for him. Thank you Cooper xx Tina & Troy

Just wanted to say thankyou so much to Dr Cooper – he was amazing.

The vet, Dr Peter arrived promptly at booked time. He was very compassionate, thorough with his diagnosis, and very respectful, caring and helpful with his advice.
This made a very painful experience a little easier.
Thank you very much.

Dr Stephen was very helpful and caring through our pets peaceful Euthanasia. Our family was able to say good bye to Viktory in a very special and loving way . There was no rush and we had quality time with our beloved Viktory !!

Thank you.

Dr Jared was so caring and gentle with our very loved Inka. We are so grateful for the time he spent with us and his compassion.

It was with a very heavy heart that it was time to put our little dog to sleep. We rang Pawssum and a lovely vet came within 2 hours.
He explained everything that he would do in a peaceful, reassuring way and it was beautifully handled .
Milo looked so peaceful and it really helped us to cope.
He wrapped her in her favorite blanket and the whole process was handled with a lot of compassion.
It was lovely that we could do this at home, it was less traumatic on us and on Milo.

They are very professional and very nice vet. Thank you

Julie and James were both compassionate and empathetic in a difficult time and we could not have asked for better service in saying farewell to our beloved pooch! We did not feel rushed at all. Thank you both so much!