Pawssum reviews

Average Rating: 4.9 stars (based on 1,187 rating)

Trusted by over 75,000 pet owners since 2016

Dr. Sara Jacobs

This is the second time that Dr. Sara Jacobs came out to visit my boy Roy.
Her attentiveness, bed side manner, friendliness & the way she spoke about the information that she had already researched prior to our visit was second to none! I couldn’t recommend Sara enough for her professional experience. She took the time needed to consult and deliver the prognosis & a plan for the future appointment/s.
Many, many thanks to u Dr. Sara Jacobs.
So highly recommended 💕

Jeanette Borg
February 27, 2024

Dr Beshoy was very attentive

Dr Beshoy was very attentive and friendly.My kitten was calm considering she hates visitors I was happy with the home visit

Penny Fruzakis
February 26, 2024

Happy dog, Happy Customer

Our dog is elderly with a heart problem. He gets very distressed at the best of times visiting our local vet but didn’t want to subject him to that unnecessarily. Sadly, they do not do home visits so I googled and came up with Pawssum. Very easy to book an appointment on line. Tamara came and she was wonderful. Doggie got a little distressed when he realised what she was here for but overall, I was very happy with how he reacted and Tamara was exceptional. Will definitely use them again when required.

Rhonda Brain
February 21, 2024

Gentle, respectful service

Stephen, the vet who attended for Benny’s euthanasia, was superb. I was very grateful for his gentle, respectful approach, and on that basis I would recommend Pawssum without hesitation.

I wish you well in your business.

Madeleine Camilleri
February 21, 2024

Goodbye Bailey

Dr Stephen gave our old dog Bailey a lovely quiet and peaceful death at home. There was no distress either for the dog or for us. Thank you.

Mary Elliott
February 21, 2024

very happy with the service

Very happy with the service. All went well.

Melissa Bradbury
February 21, 2024

Kindness

Absolutely hands down the most compassionate and kind farewell for my 16 yr old cat Coco. THANK YOU!!!

Julieanne Morris
February 19, 2024

Toffee Champion

Dr. Shagufta was truly lovely. She was very gentle with toffee, myself and my partner. The whole process was lovely. My wishes were respected, when I asked not to be rung as I could not speak that was acknowledged. Speaking with Mae through the online chat in the morning was helpful. She was soft, tender and offered sympathy. when she asked me to give her my number so someone could call me and work it out, I asked not to be called. She respected that, and offered alternatives for communication. I appreciated Dr. Shagufta rang, at that time I was able to speak, to discuss what visit she was coming to do. We were able to change the consult after a discussion with her. She helped us to say goodbye to Toffee and even softly shared her own experience. Dr. Shagufta has said to Toffee he could meet her furry there at the rainbow bridge. For me, it also felt more personal that she did not use gloves. It made me feel like she was a friend who had come over to support us all at this moment. Dr. Shagufta explained, after the consultation, that it was her second Euthanasia for the day, and she usually does not do that. That must have taken a huge toll on her. I hope she was okay after. We had arranged for transport though the person offering that was held up in traffic, I actually preferred the idea that Dr. Shagufta took Toffee with her. She placed him so gently in the basket and put the blanket over him. She treated him like he was still with us and just unwell. Although it was one of the most tragic days in my life and I was sharing it with a person I had never met, I am grateful that it was Dr. Shagufta. She will forever stay in my heart and be part of my final visions of Toffee Champion.

Richelle Champion
February 19, 2024

Thankyou for your service

I was so appreciative of what Dr Stuart did to calm my extremely anxious girl, he was truly amazing.
I have unfortunately had to go down the path of euthanasia too many times but yesterday was different and I thank Dr Stuart for his compassion and empathy.

Gaylene Henke
February 19, 2024

Euthanasia

We are so grateful to Pawssum for providing this calm, professional at-home euthanasia service. We feel it was the best possible way for our lovely cat to reach the end of her time with us, in her own home, in our arms.

Pawssum provided a kind, caring service from the first phone call. All the staff were helpful and considerate at an emotional and difficult time for us. We felt very supported as we came to this decision; and Dr Elena was so respectful to our cat, and us, we felt safe and calm as the process unfolded. Totally recommend the service.

Leanne Radojkovich
February 13, 2024

Dr Julie was incredibly friendly

Dr Julie was incredibly friendly, kind and informative when vaccinating my two cats at such short notice. Super positive experience, she is a great asset to your company! Thank you

Kate Simmons
February 13, 2024

Dr beshoy was very nice

Dr beshoy was very nice and caring and made the experience very nice cannot thank him enough

Grant Campbell
February 12, 2024

Fantastic service

Dr Stephen did an amazing job helping my scared and badly injured cat. He was extremely gentle with her and was able to help. Thank you Dr Stephen and Pawssum for continually following up and keeping me in the organizing the home visit. I really don’t know what I would have done without this service!

Tertia Weilers
February 12, 2024

Vet was very respectful

Vet was very respectful of our wishes. Such a sad time for us to say goodbye to our Evo after spending an amazing 18 years with him. 😪😪Would recommend you to anyone who needs to say goodbye to their beloved pet.

Cheryl Harris
February 12, 2024

Respectful service for furbabies

It was time for my mate Poppy to say goodbye,something she and I did not want to do but had to.
On a friends advice i rang pawssum and right away felt that Poppy would be respected during such a hard time.
Robyn that answered my call was respectful and so good in her care in making the appointments and explaing everything.
Vet Dr Edwaudo was prompt and so good in caring for Poppy during her euthanasia process and in his care for our situation.As my old girl was not very trusting i was reassured when she licked him and he made her relax and allow him to check her.He made me feel better for the decision that the time had come and he understood my tears.
The Animal Welfare League staff that collected Poppy for cremation were respectful of us BOTH also.
In such a difficult time all involved made it more peaceful and I can only highly recommend them all.
Thank you to all for your service that allowed Poppy and I to say goodbye at home with less stress than travelling away from home.

Dallen Mahon
February 7, 2024

Dr Emma

Dr Emma was wonderful. She made a very hard and sad decision so caring and peaceful. She didn’t rush us and worked at the pace that suited us. She was so caring and explained everything she was doing and what to expect. She treated our cats with soo much respect las though she had known them for their whole life, and she had never met them before.

Thank you so much for all you did for Chloe and Joey

Debbie Cottrell
February 7, 2024

Thanks for sending Emma

Dr Emma couldn’t have been better. We were under no pressure. It all happened when we were ready. Thank you for putting our Doug the Dog at peace

Eric TREVOR pordage
February 7, 2024

My heartfelt thanks.

My dear dog required euthanasia, and my vet clinic referred me to Pawssum as I thought an in-home service was most appropriate to maintain my dog’s comfort.
I rang Pawssum at 0810 and was offered a 1000 visit.
Dr Edward was extremely considerate and had a lovely manner, both with my dog and myself. He gave a thorough explanation of the process and was very gentle with my dog.
I could not have asked for a better goodbye for my beloved pet.

Wendy Arrowsmith
February 6, 2024

Tully

Thank you Kelly for making a very traumatic time having to say goodbye to our beautiful calico Tully after 22 years, more bearable. Being at home made a huge difference.

Kelly is wonderful, professional, caring, gentle and kind. We can’t commend her enough.

Thank you to Tracey and Shayne on the phone for making the arrangements.

Thank you all
Jacqueline ❤️😓

Jacqueline Foster
February 6, 2024

Thank you so much for your Lovely Caring Help during our time of Grief

Thank you so much for Guiding through both times that we have had to say Goodbye to our Darling Peekay in October and our Precious Tilly yesterday. We were raw with Grief and questioning what we were doing but Dr Sharmina gently helped us understand why and what and so we were able to gain a much Appreciated sense of Inner Peace that what we were doing was the right thing to do. Thank you so much Dr Sharmina and I am very sorry that I missed the Name of your Colleague who was as equally supportive and thoroughly professional. Now that we know that you do other Ver services we will be using You for all our Dogs- we thought you only did the Peaceful Euthanasia Services,

Sincerely, The Tam Family

Dianne & Stephen, Stephanie and Stephen Mark Tam
February 6, 2024

I feel lucky

I feel lucky to have found Pawssum, Over the long weekend my dog Charlie became quite unwell. He was being seen by my usual vet and wasn’t getting any better and they were unavailable. I googled and found your company, a huge relief. Right from first contact I felt so grateful someone was able to help me and Charlie. Neil, Eilaine and Dr Edward were so kind and supportive. I knew in my heart Charlie wasn’t going to get well and he was a dog that going to the vet was a big and frightening ordeal for him, so going over the rainbow bridge in his own home with the people in his life around him was the kindest last thing I could do for him. As sad as it is I’d like to thank you for helping me and Charlie x

Bridget Margetson
January 31, 2024

Goodbye Stanley

Pawssum were able to facilitate our needs at short notice. Very caring and compassionate over the phone in what was a distressing time.
Dr Stephen was excellent. He explained the whole process and was very assuring and respectful during this difficult time.
Thank-You

John Anderson
January 30, 2024

Dr Stuart is excellent!

Dr Stuart is a excellent vet, so compassionate and he was so respectful of Bella I couldn’t have ask for a better service thank you

Carol Cox
January 29, 2024

Friendly and accommodating

Big thank you for making something that was extremely difficult an easy, simple process. From the people I spoke to over the phone and Dr Emma who came to our home, you showed so much compassion and understanding and willing to help navigate this process as easy as possible for us while we were going through such a difficult time. As hard as it was to say goodbye to our Bella, we thank you!

Leteisha Daday
January 29, 2024

Fast response

Very pleased to have found and emergency service who responded quickly to my call for help. Skye was much better next day and is now fully recovered, but it was frightening at the time, and i was relieved to have access to immediate assistance.
Thank you

Corinne Henderson
January 26, 2024

Most appreciated

I will recommend this service to all. They could not have done this job in a more loving or caring manner.

David Cornish
January 26, 2024

Highly Recommended

Pawssums were wonderful to deal with. I had called in the morning after making the most dicult decision in having to day goodbye my beloved cat Gypsy.

I had only used their services once before and only recently and so impressed by the vets who attended last time requested for them to reattend as they had built a rapport with us.

The lady who took the booking was extremely empathetic. My booking was confirmed and not long after I received an sms with the time and payment details. This made the process so much easier.

The vet was running a bit late due to traffic so called to let me know which I appreciated.

When they arrived, they were patient and caring and at no time did I feel rushed. I couldn’t have asked for a better experience during this difficult time. It was peaceful and I got to say goodbye to Gypsy in a place she loved in my back garden rather than on some metal table at a vet surgery with the sounds of other animals and people.

For years I had been taking Gypsy to a vet and only wished I had found Pawssum a lot earlier. Having them come to the home saving unnecessary stress on Gypsy travelling in the car and being in a strange place.

I would definitely recommend Pawssum, thank you!

Justine Landeryou
January 26, 2024

Excellent

Could not fault the vet he was so pleasant and does a very good job.

Leanne Elliott
January 26, 2024

Vet visit at home

Thank you for the absolute speedy response and visit for our Dog. We are so happy with the service we received from Dr Beshoy. He was professional and so helpful.

Serena Schutte
January 26, 2024

Stephen was professional and patient

Stephen was professional and patient while my family said good bye to Chubz.
It was a difficult time and Stephen made the process easier.
Highly recommended!!
Thank you again

Sam Grasso
January 26, 2024

Goodbye

Stephen was extremely professional and patient while we said goodbye to Ziggy.
It was an intense and emotional moment and we were very grateful we could do it at home.

Dee zavattiero
January 25, 2024

Highly recommend

The pawssum service was absolutely fantastic. There was a quick response from the first phone call to the vet arriving at our house. Dr Shagufta was amazing- calm, caring and wonderful, explaining all steps. We didn’t feel rushed and even our children were included in a lovely and understanding way. What a great service all around in such a difficult time. 🐾❤️

Annalena Crook
January 24, 2024

Thank you Dr Emma

Thankyou Dr Emma. You were wonderful with both myself and our beautiful boy. He’s at peace now, no longer in pain. ❤️

Ailsa Miller
January 24, 2024

Dabs

Thank you so much for your help with Dabs on the weekend… please extend my sincere thanks to Dr Bennett for his wonderful care. Kay Sheridan

Kay Sheridan
January 23, 2024

Brooklyn Talbot-Pai

The veterinarian Dr. Lucy was absolutely amazing. Our house was full of our whānau (Family). She had explained the whole process so clearly, and calmly which made us more comfortable. As much as it broke our hearts to see our big girl go, this veterinarian made it that bit easier for us. My whanau and us, her Mums want to thank this lady.

Mere Talbot
January 23, 2024

Fast and efficient service.

Fast and efficient service by all involved.

Anne Murray
January 22, 2024

Great service, very detailed visit.

Great service, very detailed visit.
Highly recommend!!!

Sam Grasso
January 22, 2024

Home Visit

Very busy as expected for home visits, but vet was well-recieved by our pet until it was time for examinations, and quickly forgiven after. I don’t know if there is any higher praise than that.

Robyn
January 22, 2024

Home visit

Dr Katie is amazing as is your service. My dog Marley is my soul mate and Dr Kate was so kind and caring. I can’t recommend your service enough and have done so to friends.
Thank you from a very grateful pet parent.

Jan Pike
January 18, 2024

A very professional and sympathetic service

Making the decision to say good bye to my best mate was extremely difficult, the thought of having to take him to the clinically cold environment of a veterinary clinic was not an option I could deal with.
Pawssum provided a very professional service in my house, my boy passed in his home, on his favorite mat with no stress surrounded by those who loved him. I am very grateful

Ian Roberts
January 18, 2024

Leo Brooks

The respectful and caring manner of all staff concerned made a horrible situation less traumatic than it may otherwise have been. Dr Peter in particular was outstanding and we can’t thank him enough.

With best regards and much appreciation
Beryl Brooks

Beryl Brooks
January 17, 2024

Thank you!

Dr Stuart was great. He made a horrible moment as good as it could be.. he was very calm and softly spoken but still explained everything that was happening and was going to happen. After it was done he quietly slipped away and left us to grieve. Many thanks.

Danny Wood
January 17, 2024

prompt, efficient and professional service

prompt, efficient and professional service. could not fault.

Steve Ibbotson
January 17, 2024

Harley

Supportive Dr. Bahaa made everyone comfortable and as stress free as he could, explained whole process and made Harley feel comfortable

Nicole Oswald
January 16, 2024

Appreciated the direct answers

Appreciated the direct answers to our questions and ease booking with Pawssum in a difficult situation compared to other services who were unclear and ambiguous, often giving the impression they were trying to take advantage of our vulnerability. The agent we spoke with was patient and did their best to support us with making the booking. Thank you.

Ian Stokes
January 16, 2024

Great vets

Great communication and service. Vet Tamara was loving and caring with my 18yo cat. Will be using this service once a month for arthritis injections.

Lisa Randell
January 16, 2024

Highly recommended

It was a very difficult time for us but Dr Beshoy was so gentle and caring with Mook, our 13 year old staffy. She passed peacefully and we are very thankful.

Therese Carter
January 16, 2024

Excellent service.

Excellent service. Dr Nick was kind and compassionate to both us and our dog. Our dog passed very peacefully and the whole process was a positive experience given the circumstances. I would definitely recommend and use this service again should we need it in the future. Thank you.

Romony Jeans
January 15, 2024

We Love Dr Julie

Dr Julie has an amazingly calm presence with your pets. She is so friendly and wonderful to talk to. We will always ask for her when using Pawssum.
Thank you for taking such good care of our special Gizmo who is so loved by many members of our family, he’s already looking so much happier.
A+ customer service

Janae La Sala
January 11, 2024

Great service

Great service came within a hour of me calling

Denice Gallagher
January 10, 2024

Professional service

The service we received for our gorgeous dog Earl was nothing short of excellent.
Dr Stephen was so thoughtful and gentle and put my partner and I at total ease .
The passing was so painless and done with total respect ,we couldn’t have asked for anything better.
Thankyou so so much Pawssum 👍👍

Darren Lewis
January 10, 2024

Fantastic service yet again

Second time we have used Pawssum. What I can say. Excellent service, on time, friendly, kind, professional, absolutely understand our cats, put them at ease, would not hesitate in using again. Dr Julia is a gem. Better than waiting at the vets. Love your service. Thank you Simon from Northcote

Simon Gray
January 10, 2024

Pawssum were really good

Pawssum were really good when I had to put our beautiful family dog to rest. Very professional, friendly & explained everything that would happen. I thank Pawssum for their support during this sad time for my family.

Julianne Bavister
January 10, 2024

I highly recommend home vet visit

Our lovely cat, called Otis is 18 years old. He gets very anxious in the car, so we organised a home visit. Dr Stephen came and checked his health and wellness, he was very kind and gentle and left us some notes for issues to look out for.

We will definitely use this service again when we need it in the future. Thank you!

Tracey Lamb
January 10, 2024

Thank you

We knew that the time was coming when we would have to face the reality that it was time for our beautiful little 16-year-old dog to leave this world. We hoped that she would go peacefully in her sleep but of course that never happened. Phoebe was so nervous about going to the vet, so we decided that we would use a home euthanasia service. We are so glad that we did. Dr Stephen came to our house at 11.30 at night to help Phoebe pass away peacefully. She was so calm after the first injection that having the final injection was easier to cope with. Phoebe passed away peacefully in my arms. Dr Stephen was such a kind and considerate person. He made us feel comfortable with the whole process and we cannot thank him enough for his support. I would certainly recommend Pawssum. At a time when you are very emotional, the service and support was excellent. Thank you.

Erin Osbourne
January 8, 2024

Thank you for sending Dr. James

Thank you for sending Dr. James and Julie to my home to provide a gentle end of life for my dog, Honey. I was very impressed with their kindness and competence.

Carole Lorraine Smith
January 7, 2024

Excellent

Kiri, Thank you so much for being reasonable about the $30 I really appreciated your understanding and hands on approach regarding this, keep up the great service. Will definitely recommend Pawssum to my friends and family.

Lisa Evans
January 7, 2024

Excellent,Second time called pawssum Vet

Excellent,
Second times called pawssum Vet to home service, exelent care,
Excellent service. Thanks.
Dr Steven was so excellent.

Suncica Popovic
January 7, 2024

Thankyou

Thanks so much for always being so kind and caring. Violet is our baby British bulldog(8yrsold) and has not had an easy life so is always worried at vet time.
Dr. Tamara always manages to settle her down and does what she needs to do without any undue worry for Violet.

Janice jarmany
January 6, 2024

Dr Tamara – thank you

Dr Tamara attended the home for a peaceful dog euthanasia for my beautiful, nearly 12 year old Pup, Kade. It was an incredibly difficult time and the way in which Dr Tamara treated the already delicate situation with kindness and compassion was just what was needed.

Leah Johnson
January 3, 2024

great service from Dr Kel

Dr Kel came to our house very quickly and was able to help our very scared new kitten. She gave us great advice about things we could try as well as treatment on the spot, and showed us how we could handle our kitten. She also followed up with us. We highly recommend her. It was a great experience and helped our kitten and us immensely. Thanks so much.

Frances Neville
January 3, 2024

Caring services

Thank you for helping with such sad heartbreaking experience on Christmas day. Such a caring vet came so quickly and respectfully to the home to send my pom pom across the rainbow bridge to meet my daughter. For my first experience ever putting a loved one to sleep we felt she was very much looked after.

Katrina Gavan
December 29, 2023

Excellent service

Excellent service

Chris Georgiou
December 29, 2023

Saying goodbye is hard

For what is definitely the hardest most painful thing I have ever experienced in my life Dr Bahaa was extremely compassionate and went out of his way to try and make the experience as comfortable as possible. He treated my baby boy Douglas with the utmost respect and explained everything that would happen so there were no surprises. I was also given as much private time as I wanted and in no way felt rushed. I’d also like to note that for personal reasons I chose to take Dougie into the clinic and Dr Bahaa was only to happy to accommodate me with any thing I wanted that was going to help me with this devastating time. If you are reading this because you are weighing up your options I would not hesitate in recommending their services.

Sandra Just
December 28, 2023

Great service

Kelly is great, always turns up on time. Dogs love her.
The service is so convenient for our busy lives. Kelly comes to our home after hours, no racing around to get to the vets. And she is always on time.

Pieter Price
December 27, 2023

I am so grateful my

I am so grateful my Bella ended her suffering. Dr Bahaa was so kind and gentle . The contact I had was very appreciated and very professional. The team are so supportive and I am forever grateful . Thank you. I think you are the Best Highly Recommended your services …

Karen Joy Maiolo
December 27, 2023

Reassuring professional and kind

Best service helping both pet and owner

Christina Wigan
December 22, 2023

A dignified ending for our boy

We had to have our beloved husky put to rest due to illness, he was well cared for and went so peacefully. It was done with dignity and respect,
Thank you, our boy got a dignified ending and is resting peacefully in the great beyond.

Kimberley Roberts
December 21, 2023

Saying goodbye to our precious cat

Dr Nicholas was so gentle, compassionate and considerate when we had to say goodbye to our precious cat. We really appreciate how respectful and kind all the staff were, from taking my call to coming to our home. Thank you so much to Dr Nick and all the staff involved

Sandra Foxcroft
December 19, 2023

Saying goodbye to Hugo

Dr Stephen was so gentle, compassionate and considerate whilst we said goodbye to our beautiful family dog Hugo. As far as the service we received we couldn’t have asked for more. Thank you again Dr Stephen.

Debbie and Gary Finemore
December 18, 2023

5 stars

Thank you so much.
Dr Stuart was amazing and treated the whole procedure with compassion and understanding. My big dog was never stressed and went to the next world without any stress

Nathan Skinner
December 18, 2023

Feedback

Dr Stuart was very kind and thoughtful

Heather Gasmier
December 18, 2023

Very pleased with Dr Bennett

Very pleased with Dr Bennett who helped to euthanize our beautiful pet dog, with empathy and kindness. Definitely recommend this service.

Linda Earnest
December 18, 2023

commendation for Dr Edward re care of Storm Smart 22/10/23

We would like to give a recommendation to Dr Edward and your team for the care of our very loved pet greyhound Storm Smart on the 22/10/23. On the 21st October our dog Storm lost the use of his back legs and was unable to walk or stand. He had quiet a few health problems one being kidney disease and was on a lot of medication. He was then being currently treated by the Austin Vet Specialist at Mile End who were monitoring him closely with scans, blood tests and medication. Storms legs went on him on a Saturday morning around 9.30. We rang our local vet and they said they were full and to try another vet. We rang another vet and they said to bring him in using a towel. He was in so much pain we could not move him or use a towel as he weighed 40 kilos.No one suggested a mobile vet or could help us further. We searched online and found your company and made an appointment for him which was 10 am the next day. Dr Edward arrived promptly at 10am and quickly assessed the situation. Storm’s condition, age and medication and agreed that the best thing we could do was put Storm down. He advised us that Storm would have no real quality of life. We would like to thank him so much for his very caring and professional manner. What a lovely caring vet. We are so glad we found your company and highly recommend you. Very professional and cannot thank you and your team enough.

Ronda Smart
December 18, 2023

Excellent service. Dr Tamara

Excellent service. Dr Tamara Mallan is calm, professional, well-organised, friendly and informative. I am so pleased to have found the Pawssum vet visit service.

Katy Friend
December 18, 2023

Your service I could not fault

Your service I could not fault, kept me updated and Dr Steven was excellent, very caring.

Ann Trueman
December 15, 2023

Thank you

Thank you for making the worst moment of my life more bearable and being so sweet to my Angel

Kirsty McKay
December 14, 2023

Aftercare for Snowy Proietto

We really appreciate the care given to our beautiful cat Snowy by Doctor Stephen. It is a very sad and stressful time and he understood how we were feeling. Thank you very much for your care of Snowy. Julie Proietto

Julie Proietto
December 13, 2023

Exceptional experience for anxious dog

I was extremely impressed with PAWSSUM from start to finish. Maisie is a very anxious dog who shakes uncontrollably when she visits the vet, so I thought I’d give this a try for her vaccinations, and WOW what a difference. Maisie was super relaxed and didn’t even notice her first injection.
The vet was so calm and gentle and took her time so Maisie could sniff around, I was surprised when Maisie lay right down beside her! As an extra they do a health check including, teeth, ears etc
The booking was simple, within minutes of requesting an appointment online, I was called to confirm my needs and a vet was found on the day and time I requested. I had reminder texts, and a follow up on the day. PAWSSUM was extremely proficient, punctual and proactive in finding a vet to suit the day/time I needed. I will definitely be using them for her next vaccinations, the difference in Maisie’s demeanour was incredible and that made me so much more relaxed and happy. Thank you PAWSSUM ! 🐾 🐶

Karen Leithead
December 13, 2023

Word of mouth recommendation is a quality one

Following up on a recommendation for Pawssum services from a neighbouring dog lover has given our darling dog, my true best four legged friend peace at last. Knowing she could be put to rest at home with her family, removed the distress for me and the vet lived up to my expectations in every way possible. Compassionate, professional and and did the very best euthanasia service for my dog, Hope. I recommend Pawssum and the consultation provided by the vet with my whole heart.

Anna Riddell
December 13, 2023

Beautiful experience

The experience we had with your team was beautiful given the circumstances. Both the lovely vet and the staff on the phone were so compassionate and respectful.
Thank you for supporting us through this very difficult time 🙏🏼🐾

Liliana Rico
December 12, 2023

Thank you

Thank you for making a very hard and emotionally charged experience so easy, so calm and so professional.
It was simple to book online – and this method is definitely preferred when emotions are high (and it’s hard work just to talk on the phone).
The vet was incredibly gentle and took every consideration to look after me and to ensure the experience was as stress free for my cat, as possible.
I’m so grateful for Pawssum and the very professional and understanding team.
I’d recommend your service to everyone – it was lovely to have my very old kitty in such good hands at a very difficult time.
Thank you

Rebekka Batten
December 12, 2023

Great service

The decision that it was time for my elderly dog to go was the saddest thing ever.
Thanks to Dr Tamara and Pawssum for making this a peaceful passing and a little easier xxx
Would highly recommend this service.

Peta Currie
December 12, 2023

It was very difficult for us

It was very difficult for us. The vet that was sent to us was fantastic, he was so caring
And understanding. He made sure that my dog was relaxed before he was euthanised. Thank you for your help.

Nina Comer
December 11, 2023

so grateful

Dr Bahaa came to our house , having booked him in the month before, I was terrified, I knew it was our only choice, he was perfect in everyway. Gave me and the grandkids time, we never felt pushed, Maggie had some chocolate smarties. She was delivered to us a week later. Beautiful framed paw print, and other things as keepsakes, much appreciated, again thankyou very much

Anita Knowles
December 11, 2023

This difficult time made easy

This difficult time was made as easy as possible for us. Emma was absolutely lovely.

Bianca Elliott
December 8, 2023

Peaceful

Our baby Holly had a peaceful passing in her home . Dr Beshoy was caring and allowed us the time to say goodbye to our girl. They are handling everything for us. It’s a nicer experience than a cold veterinary office.

Narelle Cambey
December 7, 2023

Brock’s passing at home

Pawssum answering the phone at 6.30am Sunday morning was a blessing as it was an emergency. Dr Beshoy was considerate, kind and gentle. I’m so relieved we could say goodbye at home, it’s such a distressing experience, being at home with our own blakets and toys was important. Dr Beshoy wrapped him with his ball, lamb and bear and carried him out like a baby.

Clair Wilson
December 6, 2023

Pawssum were very easy to deal

Pawssum were very easy to deal with and very compassionate.
Dr Tamara was amazing and very
Kind to my Bella and myself.
Highly recommend Pawssum

Kym Drury
December 5, 2023

Good service and compassionate

Great service and compassion. Communication was very good. Made it easy to say goodbye thank you.

Michael Clement
December 5, 2023

Amazing service and compassionate

Thank you for a compassionate and thoughtful experience. Dr Cooper showed empathy & kindness to us & our pet & explained everything as he went along. It was peaceful and there was no trauma for anyone involved and he treated our pet with so much kindness & tenderness. Highly recommend this service to anyone who requires it.

Kerrie Van Eeken
December 5, 2023

Great service, showed compassion

Great service, showed compassion and treated our little one with respect through the whole process

Chris Cox
December 4, 2023

Great service!

Great service, really liked Dr Avi, very approachable, will def not hesitate to call in again.

Jacquie CLEGGETT
December 1, 2023

Very happy

Very happy, with the service, bobby has recovered with the treatment that was prescribed

Tina Chiodo
December 1, 2023

Thank you for your great service

Thank you very much for the fast, friendly and efficient service provided by Dr Edward
This is only the second time we have used your service, and we will definitely use it again, and highly recommend it to others.

Thank you from Roz and N’Koha

Roz Gertz-Johnson
November 30, 2023

Thank you for the help.

Thank you for the help. I will recommend this service to people and will use this service again when needed. Thank you again.

Kylie Richardson
November 28, 2023

Great to have home visit

I wasn’t comfortable moving or lifting my dog to get to an emergency vet so this was a great option for us. Vet was thorough and gentle with Iggy. Thank you

Megan Brown
November 28, 2023

Fantastic service

Dr Stephen was very helpful in informing us of Axel’s condition. He provided us with some helpful advice on what he needed to get better

Sarah Camilleri
November 28, 2023

Daisy

I was very happy with the consult, everyone was very understanding and patient. Had trouble with not actually getting a face to face consult, but phone consult was excellent, the vet was very considerate as I was deeply distressed about Daisy, would use this service again.

Christine Ann Coner
November 28, 2023

Lovely vet

We had Dr Stephen visit to help us say goodbye to our WGS. We had a few questions and he was incredibly patient and kind. He was very knowledgeable and sweet with both our sick dog and our (lovely but annoying) husky who wanted his attention.

He also took the body out to the car so we didn’t have to see her once she’d been moved, and was just incredibly considerate.

Hope Corrigan
November 27, 2023

Beautifully handled

Thank you to the team,it made a tough time easier.

Laetitia Shand
November 27, 2023

Thank you Pawssum

Thank you for providing such a quick and simple service to assist in a hard time.

Tracey was caring, kind and knowledgeable, as well as very clear about processes and costs during booking over the phone and Dr Kel was overwhelmingly wonderful throughout the euthanasia procedure, she brought a sense of peacefulness with her through the door.

Will thoroughly recommend Pawssum.

Melinda Gill
November 24, 2023

Dr Cooper was so nice and very compassionate

Dr Cooper was so nice and very compassionate helping me to Jessica to sleep. I wish to thank all staff for their kindness and Support. Thank you.

Natalie Rouvray
November 23, 2023

Thank you

Dr Bahaa was very compassionate and caring not only for our old dog but for us as well.

Joy Carlisle
November 22, 2023

Very kind and compassionate help

My beautiful dog had leukaemia and started to rapidly decline after hours. Two vets attended the appointment and we’re very accommodating and supportive with the hard decision that had to be made. Dr. Sharmila took the time to ensure I understood the process and was very reassuring and kind. She made a huge difference in what was such a hard time. I am very grateful.

T
November 22, 2023

Thank you very very much

Hello Elaine, Julia & especially Dr Shelley

I just wanted to pass on my profound gratitude for your understanding and caring assistance in an extremely difficult time for me. Offering such kindness and dignity for my Mum’s dearest cat Bella is greatly appreciated.

Your communication and service throughout was exceptional.

Many thanks
Debbie

Debbie Keith
November 22, 2023

A difficult situation made easier

Dr Pete was very caring and respectful, he explained the entire process as we went along and made sure everything was the way we wanted it. We would highly recommend.

Ann-Maree Wilson
November 21, 2023

Honey

Very good service. Dr.Shagufta was excellent and very helpful.

Peter Krech
November 20, 2023

Outstanding care and service

Dr Bahaa was so kind, gentle and genuinely compassionate in assisting our family to say goodbye to our very much loved family dog.

We couldn’t have asked any more, thank you.

Mike Attiwill
November 20, 2023

Absolutely love pawssum

Absolutely love pawssum and their exceptional veterinarians. Julie is absolutely an amazing vet. She shares your love for animals and is very professional. Thank you so much Julie for making a very devastating time a blessed moment. My boy (cat) nearly made it to his 17th birthday which was next month but his cancer was worsening and I couldn’t bare to see him in pain even though he was still full of life. Love you skittles run free in pet heaven ❤️❤️❤️

Shirley Anne Tua
November 20, 2023

Beautiful Sweet Loving Wilson

At such a difficult time, thank you Dr Beshoy for helping our beautiful girl over the rainbow bridge. My girl passed quietly, calmly, peacefully and for that I thank you. Your compassion and care showed to us was lovely. The aftercare service was more than our expectations. The package I recieved my girl back in was absolutely beautiful. Thank you again. This service is gold. Miss you my girl RIP love

Bronwyn Jarvis
November 17, 2023

For Reggie

Thanks to Dr Beshoy for sending our boy over the rainbow bridge. It was the hardest day we have had in a long time, the process was explained and not rushed. Run free dear Reg, we love and miss you terribly.

Renee Nightingale
November 16, 2023

Taking care of Ron

What an excellent service.
How wonderful that a VET can come to your home and not stress the cat out more than he already is.

Ona Silas
November 15, 2023

Dogs long sleep

Got to be the saddest day we’ve had in a while ,but our lovely
Vets were there and explained the process and eased our pain
We got to say AAA plus
These guys are great

Tony Wells
November 14, 2023

Vet was super friendly

Vet was super friendly and caring, gave us all the time we needed and was really gentle and kind.

Kaleb
November 14, 2023

Peaceful end of life

Thankyou Dr Laurel and Pawssum for such a smooth and stress free process. Our 15 year old boy was looked after until the very end with Dr Laurel explaining step by step. She was caring, gentle and allowed us the time to say goodbye. What a peaceful end of life for our beloved dog. Thank you.

Bec van de Paverd
November 14, 2023

Euthanasia Service

When the hard decision came to put our beautiful dog down. We chose the home service from pawssum. The vet that came out was lovely and caring and explained the whole process for us and then gave us time to say our goodbyes. I found pawssum easy to deal with and very caring. I highly recomend them.

Geoff Bednal
November 13, 2023

Thank you for your professionalism

Thank you for your professionalism and kindness during a difficult moment for our family. Your staff were so attentive, responsive, and empathetic throughout the whole process. We would highly recommend your service. Thank you.

Alysha
November 13, 2023

Very professional and empathetic.

Very professional and empathetic.

Rebecca Ziemelis
November 10, 2023

Wonderful service

Dr Stuart was so lovely and gentle with our dog Willow. He explained everything to us and didn’t rush through his visit. Highly recommend this service. Thank you.

Bernadette Reddaway
November 7, 2023

Dr Peter was amazing

Dr Peter was amazing he really saved my dog she is doing so much better couldn’t recommend him enough

Jodie Whyte
November 7, 2023

Compassionate and gentle

Dr. Beshoy was wonderful in helping us assist our Pug Nibbler across the rainbow bridge. Gentle and compassionate, he was very obviously sympathetic to our strong emotions on the day and he treated our boy like he was his own. I cannot thank him enough, he made a day that was always going to be heartbreaking just that little bit more bearable.

Jonathon Clarke
November 6, 2023

Dr Julia was awesome

Easy booking process, great communication, and vet was able to attend quite quickly on a Saturday, even though it wasn’t an emergency. Our cat Storm has had some recent bad experiences at vet surgeries, which makes him very anxious and a bit aggressive – we were recently told we would have to sedate him heavily to bring him in for a consultation. We booked a home visit with Dr Julia and it was amazing – he was very happy in his own environment, and just thought Dr Julia was giving him lots of cuddles. Dr Julia was very knowledgeable, kind & caring. She came up with some very helpful suggestions on how to proceed with his condition, and left me feeling very reassured.

Nicky Rooney
November 6, 2023

Very compassionate.

Dr Stuart was just so warm and kind to our elderly cats needs. We did end of like care for 4 weeks. He made sure she was comfortable. And returned on our request. So glad we found a vet service that came to our home. Thanks so very much. R.I.P Ziva.

Gail Cook
November 6, 2023

Genuine and Gentle

Pawsumms is the most wonderful service.
To have Dr Tamara come to our home took away the clinical aspect and it was a more relaxing experience for Ethan our 15 year old spoodle and our family . Dr Tamara came out and watched Ethan for quite a while ,I had asked for her to come for a Quality of life assessment She had seen him a few times towards the end.
Sadly it was time to let Ethan pass.
I had asked for Dr Tamara there was no other vet I wanted at this incredibly sad time in our lives and am grateful that she was so patient and genuine. I’m so glad I chose a home passing it was also very special.

Raelene Farrugia
November 6, 2023

Highly recommend Dr Beshoy

Dr Beshoy was very patient and understanding with both my Rosie and myself. As hard as the process was to say goodbye, Dr Beshoy was able to give my much loved Rosie a very peaceful departure to doggie heaven.

Christine Barnes
November 6, 2023

Thoughtful and Kind

Dr Stuart was so compassionate and gentle during our quality of life assessment and then enabled us to provide a peaceful loving goodbye to our beloved Labrador, when the time was right. Highly recommend this service as a stress free way for our pets to be offered quality care.

Tarnia MCDowall
November 6, 2023

Great come to you service!

Dr Kaitie was fantastic, really appreciated her coming to my home. She’s fantastic with cats, and was so gentle with mine.

Showed me what I needed to do (with cat nail trimming, which I was worried about), and even had my cat coming back for pats despite having just been vet poked and prodding. As a cat owner, you know your cat is okay if they’re accepting Hooman worship after the INDIGNITY of vet examination.

My little black cat says “5 stars; would let her come in the house again (though hopefuly Dr Kaitie doesn’t need to come again any time soon)”.

Cassi S
November 6, 2023

Dr Stephen Bennet

I can not Praise Dr. Stephens Empathy and Love he showed to my Darling Puddah before she crossed over to Rainbow Bridge 🙁 …. he was EXCELLENT & Professional and made such a hard choice as easy as it could be

Kaye Bottomley
November 6, 2023

Service is good

Service is good

Chris Mazzuoli
November 6, 2023

Thank you for such a gentle and kind service

The service was truly wonderful. My cat was given a peaceful euthanasia in the warmth of our home. On a Sunday, Dr. Tamara, the veterinarian, displayed immense warmth, tenderness, and empathy. Very greateful for such kind service.

Kateryna Lavrynenko
November 3, 2023

Great service

James has a great bedside manner and professional approach. Our dog was relaxed and happy. I recommend this service to everyone. No stress process to book appointment.

Richard Cross
November 2, 2023

Fantastic Service

So easy to use and the service and vets are great.
Second time I’ve used them and cannot fault them.
Great service on the day and also follow up call.
Awesome Pawssum 🤩🤗

Sonia Giamoncelli
November 2, 2023

Wonderful service

Wonderful service. My cat was euthanized in a warm, peaceful place in my home. The vet Dr. Kel was kind, gentle, and compassionate. She also took the time to come and do the procedure on her day off.

Susan Trudinger
November 2, 2023

Peaceful

Thank you for excellent, kind and professional service throughout Dani’s journey. We can not fault the service we received and will be always greatful for the kindness Dr Kel provided to us all.

Lianne Gyles
November 2, 2023

Thank you, Dr Kate

I would highly recommend this service. We are extremely grateful to Dr Kate for helping us through this difficult process. She was very compassionate and understanding of our grief and answered our questions and explained everything. She gave us all the time that we needed to prepare ourselves for saying goodbye to our beautiful boy, Murphy. Thank you, Dr Kate.

Peter Meyers
November 1, 2023

The compassion and care

The compassion and care shown by the vet during this sad time was appreciated, would highly recommend to anyone who is having to say goodbye to their fur family member.

Amanda R
October 31, 2023

Caring and empathetic

Highly recommend this business and the service they provided. Euthanasia for our elderly cat was very peaceful and although it was very sad, the vet who attended explained every step thoroughly and was extremely caring as she treated our cat, Poppy.

Dee Geurts
October 31, 2023

Easy, quick and compassionate service

We had to make a quick decision to euthanise our beloved cat, I couldn’t bear to speak to someone , and was able to book online, for a vet to come to our home within the hour, late at night. Our vet was lovely, caring, professional and supportive.
I would recommend this service.

LISA AGNELLO
October 30, 2023

Calm and peaceful send off for our beloved dog

Thank you to Dr Stephen who made the whole process so calm and professional and personal.
I am so glad that I made the decision to have Dr Stephen come to our home where our dog felt most comfortable.
It was a very emotional day however using pawssum made the end of life for our dog a lot less stressful and very calm. I highly recommend this rather than driving to the local vet.
Thank you Dr Stephen and pawssum 🙏🐾🙏

Tanya Chiera
October 30, 2023

Beautiful at home send off for our beloved Moses

Thank you for a very calm yet sad situation for our dog. It was the best feeling knowing that he had me by his side as he passed.
Highly recommend 🙏

Tanya Chiera
October 30, 2023

Couldn’t ask for better

The whole process was very professional and compassionate not only to me but also to my boy rocky and i was so glad i chose for him to go peacefully at home.

Anthony Bloomfield
October 30, 2023

Dr Sara was absolutely amazing.

Dr Sara was absolutely amazing. She diagnosed our dog quickly and advised clearly and precisely on a course of action. Very grateful that she was available to visit us at home, which allowed for me to continue working which also helped reduce the stress. Could not be happier with the service. Very grateful for her time and service.

Vyna Stonehouse
October 27, 2023

The vet was nice.

The vet Dr. Bahaa was a nice guy. Easy to chat with. Buddy, my dog loves him. And he was very helpful.

Thanks
Cameron Fels

Cameron Fels
October 27, 2023

Excellent

Dr Beshoy was incredibly kind & considerate in what was a very difficult time for our family. I really could not have asked for a more peaceful goodbye. Thank you Pawssum.

Brooke Lawson
October 27, 2023

Best service, Thank you.

Dr Stuart, you are such a kind and empathetic Vet. Thankyou for making Oscars passing easier. Highly recommend Pawssum as a very professional well run, friendly business. Thank you very much.

Ann Cude
October 26, 2023

First Time User

Extremely happy with the support we got. Once placing the late evening call, Dr Steve was at our doorstep within 90mins. He was very caring and thorough with our Kavoodle pup Charlie and also gave us great advice moving forward. Thanks Pawssum (and Dr Steve) for the fantastic support. It’s reassuring knowing there is a team of professionals providing an at home service…..many thanks ..Joe and Andrea (and Charlie)

Joe Calello
October 24, 2023

Very happy

Enjoying her retirement years, I wanted to transition my cat to an at home service to reduce stress. Booked Sunday afternoon for Monday, couldn’t have been easier.

Great communication and Dr Stephen was very helpful and lovely with a very wary fluffball. Took the time to show care and provide and excellent service.

Will definitely be back.

Talitha
October 24, 2023

Urgent vet mobile call

Dr Tamara was fantastic! She was very empathetic and had a lovely manner with our dog. She provided very good advice and a follow up report so we can give this to our local vet to assist with the ongoing care of our dog.
We are very grateful for her assistance.

It would just be great if there were mobile vet services earlier in the day if need be.

Danielle Ridley
October 24, 2023

Wonderful and Compassionate

The booking process was so easy, the girls on the phone and email were caring. Dr Kel was just lovely and she provided her services with gentleness and kindness. If you need to utilise this service don’t even hesitate to use Pawssum. Thank you so much.

Shellie May
October 23, 2023

Passing of Puss

I am very grateful to Pawssum and particularly to the wonderful vet for the peaceful passing of Puss.

Sheryl Harrington
October 23, 2023

Dr Stuart was so gentle

Dr Stuart was so gentle with our lovely Peppa. Talking to her and preparing her for every step of her peaceful euthanasia at home.
This was also very reassuring for us to know what would happen.
From the first phone call everyone was kind & compassionate to our situation.

Fiona Hartley
October 23, 2023

The care given to my Triny

I would like to Highly recommend Dr vet Bahaa. My cat Triny who traveled Australia with me for 17 years, even went sailing on fishing boats, had to say goodbye last Tuesday. Dr Bahaa showed empathy/compassion, not only to Triny but to me as well. His work was not finished until he saw me safely drive away heading for home. For such a difficult decision to make it was the best experience I could ever have had in that situation. I would also like to thank the gentleman that I initially contacted and other staff online that made my cats last days as smooth as possible. Thank you once again.

Felicity Barwood
October 19, 2023

Minnie

Nadine was fabulous. Customer service from pawssum was wonderful and prompt. I wld highly recommend pawssum.

Mandy Ohayon
October 18, 2023

I would highly recommend pawssum.

I would highly recommend pawssum. The vet was very caring and had a lot of patience for my dog that wasn’t very happy.

Beverley Paul
October 18, 2023

Thank you for making a difficult day peaceful

I just wanted to send my gratitude to Dr. Lauren who came to euthanize my beloved hen Claire on Saturday.

Nicole
October 16, 2023

Very respectful and professional.

Very respectful and professional. Thank you for everything. Too sad today more now but feel very grateful to dr Lauren .

Lara Bardsley
October 16, 2023

Thank you for the respect your service has shown.

The Vet provided, Kate, was amazing. Thank you so much. It made both me and my dog feel comfortable.

Meg Dione-Rodgers
October 16, 2023

Resting peacefully

This is still very raw for me and the tears are still falling, but today my sweet 16 year old Miette ( Mimi) was put to rest after a brave fight with breathing issues.
It was an extremely hard decision to make as each day Mimi put on a brave face for me and soldiered on despite her discomfort. I think deep down I knew that she probably didn’t have long but I couldn’t let go of my companion of 16 years and hoped for a miracle.So many memories and so many times where Mimi has been my rock through life’s challenges.
Dr Sara was very patient with me,compassionate with a tender heart. Never rushed me.
It couldn’t have been easy for Dr Sara to deal with my breakdown but she was very understanding and went above and beyond to be kind and gentle. Not something I have ever experienced in a veterinary clinic where I am rushed or met with abrupt or an indifferent manner.
Yes, it would have saved a couple hundred dollars to have the service done at a veterinary clinic but I don’t regret doing the right thing by Mimi…..and that was to keep her comfortable in her own home environment.
Dr Sara provided a calm peaceful end to Mimi’s suffering and for that I am truly grateful.It is what Mimi deserved.
While I now have to learn to cope with the void in my life , I do feel a great sense of relief in the knowledge that Mimi was very much loved, had an amazing life and is now at peace. Mummy’s good girl has earned her rest . Miss you forever my sweet girl. XXXX

Carmen Recke
October 16, 2023

Great

Great service.

Bryce Aujard
October 12, 2023

Dr Tamara – Thank you 🙏

Since adopting our 15 month old Misty 6 weeks ago, we were a tad concerned about her ravenous appetite and her constant scratching. She also had a small lump on her lower belly.
Dr Tamara is a lovely, caring Vet with 25years experience, full of great tips and advice, reassuring us that Misty’s lump was from her de-sexing op and at a site where her stitches were – this can take a few months for complete healing with the stitches dissolving under the skin.
Her scratching is possibly to an allergic reaction to a particular dry food ingredient, we will switch her over to Hills to alleviate her troublesome itching.
And we are purchasing a slow feeder to ensure she is chewing properly. Reducing her food intake, as she’s becoming a little pudding ☺️. Thank you for excellent customer service Pawssum, we highly recommend your expertise 🙏

Fleur Letlastier
October 12, 2023

Socrates

I love this service. Socrates Hates going in the car, and is so stressed by the time we get to a vet. I just don’t want to put him through that, not when there is a great alternative which is Pawssum. Socrates is relaxed, I’m relaxed. They took the time to get to know him. I recommend Pawssum everytime.

Thankyou Pawssum.

Rikki Lund
October 11, 2023

Excellent service

We were very grateful to be able to access this service so that our 17 year old nervous cat could leave us peacefully from her favourite blanket on our bed. Dr Kel was very professional and kind and the whole process was really well organised including a seamless hand over to the company taking little Cleo away for cremation and return to us in an urn. So much more peaceful than a car trip to a busy vet.

Emma Fielder
October 11, 2023

Kind and gentle

I was so grateful that Dr Beshoy was able to come yesterday. He examined my senior cat very carefully and gently and explained her situation with me. He explained the options clearly so that I could make up my mind as to what was best. I decided that her time to pass had come and she peacefully passed away on my kitchen bench with the utmost kindness, gentleness and care. It was extremely upsetting for me but Dr Beshoy’s kindness with my Daisybelle helped me through. Thank you all at Pawssum.

Kate Woolcock
October 11, 2023

Impressive Vet

I was impressive by the vet who came to my sick cat Mcee. She doesn’t like stray especially males. He was so patient and eventually she was calm enough for him to check her out . I love your services. Thank you so much . Regards Margaret and Mcee😻😻🤙🏼

Margeret Houston
October 9, 2023

Kellie was supremely professional

Kellie was supremely professional and punctual and that made the process extremely stress free.

She made us feel at ease and our beautiful dog left us peacefully and calmly.

Gillian DAVIS
October 9, 2023

Such Empathy

From the booking through to Dr Pete coming to euthanise our bestest boy, the empathy and care was amazing! Well worth the cost to give a precious family member the best send off possible without stressing him out.

Nick Altieri
October 9, 2023

Dr Stuart was very mindful

Dr Stuart was very mindful of my stress and treated Bella with gentle care. Thank you .

Diane Baker
October 4, 2023

Quick and Kind

Dr Nick from GoVets Greenwood was incredibly kind and patient with my anxious rambling. He made my very scared dog comfortable and was quick to avoid leaving him under sedation for too long. Would absolutely book with him again!

Hope Rosendale
October 4, 2023

Loving care 100%

Dr Stephan
I cannot thankyou
enough your professional loving care was amazing .
Cooper my Gentle Giant
Saint Bernard was peaceful the whole time unaware of what was going on.
I felt so stressed but Dr Stephen helped me to be calm and explained everything .
Cooper wasn’t easy as he had been so sick and wasn’t simple Euthanasia
My beautiful boy had no idea the whole time what was going on.
From start to finish making the call first call .
Everyone was caring and professional to deal with
I certainly recommend this amazing place
Rest in peace my Giant Boy

Susan Redfern
October 4, 2023

A peaceful end

You provided an excellent service. Having to euthanise an old and much loved animal is a tough thing to do. But Dr Kel’s sensitivity and kindness to both my cat and myself and her calm and professional attitude made it so much easier.

Elisabeth Patz
October 4, 2023

From worried to relieved

Dr Pete ( mobile Vet Service) ⭐️⭐️⭐️⭐️⭐️

So very happy my experience was a positive one.
The attending vet was informative and helpful.
A big thanks for your support and advice.
I will be using this service again.
Koda wasn’t to happy with the thermometer.
He has improved, going from a sick and lethargic pup.
To a ratbag pup that we love.

Catherine Linden
October 3, 2023

Excellent service

Excellent service vet came at night and was extremely kind and help. I would recommend Pawssum to anyone for after hours help.

Peter Bridges
October 2, 2023

The service was excellent.

The service was excellent. Dr O’Sullivan was very knowledgeable and kind and Scooby has now made a full recovery. It was a service that I didn’t know existed until I googled ‘after hours vet’. I have told all my friends with dogs about the service.

Lee Blakers
October 2, 2023

Peaceful euthanasia

Dr Stephen was so kind and caring
Thank you Pawssum for helping to get a vet to us and it was

So Nice to deal with the staff there they were all very
Understanding

Janette Greer
October 1, 2023

Thank you for your lovely

Thank you for your lovely but very sad service .

Tracey Wilson
October 1, 2023

Fantastic vets

The vet was terrific, very understanding of my needs and my pet, and especially when I had to say goodbye to meggs, he said lovely words to comfort me in time of need. Veterinarian was very sympathetic towards me, and very lovely to talk too.
Would highly recommend this service

Sharon Balnaves
September 29, 2023

Everyone was so caring

Everyone was so caring and compassionate. Dr Singh was wonderful and made Jaffa’s passing graceful and dignified. I would definitely recommend Pawssum for the Euthanasia but the Aftercare is very pricey for what you receive. I would suggest doing research and organizing it yourself.

Vicki McFayden
September 28, 2023

Lesley

This was the second time we have contacted Pawssum when needing a vet.
Absolutely fantastic service. Would like to say thank you to Dr. Bahaa. I will definitely be using them again. Wonderful service.

Lesley Kennewell
September 27, 2023

An Angel for Rosie

In our anguish at the anticipated loss of our beloved dog, Rosie, you sent us an angel. Dr Kel, was the guiding light in our dark tunnel. We are forever grateful for her compassionate, professional service. Our beloved Rosie could not have been in more caring hands. She made the transition from this world into the next the best possible for our beloved girl. It is a source of great comfort to us in our loss, knowing that we did right by her in having Dr Kel assist our Rosie’s passing. Thank you for linking us with this truly caring vet. Thank you SO MUCH Dr Kel.

Carol Marshall
September 27, 2023

Lilly

Thank you so very much for being understanding
Dr Edward was absolutely amazing
It was done on Lilly / our terms
Dr Edward treated both Miss Lilly and our family with the upmost respect and dignity
I couldn’t have wished for a more peaceful ending for our Miss Lilly
Thank you again I appreciate everything that you have done for us / Miss Lilly
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Vicky Hunt
September 27, 2023

A comfort at a difficult time

I was grateful that Pawssum and Dr Stephen were able to provide such compassionate care to my dear boy Rocky.

All elements of the service were supportive, from booking through discussion of the process. Dr Stephen was very kind to me and exceptionally gentle with my fur baby.

I really appreciated being able to end Rocky’s suffering without adding the anxiety he had with trips to the vet. He went peacefully at home without stress which was so very important to me.

Nancy Baxter
September 20, 2023

Very nice, unscary visit for a very old, reactive & fearful Rottweiler who is getting to the end of his days.

I’ve been very nervous about having a vet see my two large, reactive dogs, as we have had bad experiences before.

However the vet from Pawssum approached very carefully, using all the right body language to keep my (very old) Rottweiler pretty calm, and was able to examine him.

My somewhat younger and very energetic shepherd, (who is also reactive, although less so,) was a little too much for him to examine properly on this first visit, so she is going to get seen another time, with some gabapentin her system which I will give her first!

Wendy Langer
September 20, 2023

Blessed

The vet was amazing. My rottiweiler would not settle and the vet peter just persisted and we finally said goodbye. I’m forever grateful for his efforts. I feel my prayers were answered with this vet. Thank God and thankyou

Sally O
September 19, 2023

So kind

So compassionate and caring
Called on a Sunday evening and had a vet here in just over an hour to peacefully put my dog to sleep.

Pam Hooper
September 19, 2023

Amazing

It’s was such a hard time in our family at this very sad time and Pawssum made this time very easy 1 phone call and everything was organised we had Pete the vet come to our home and he was truly amazing gentle with our fur baby and also our feelings explained everything before he did it and our whole family was around our boy when he passed in the comfort of our own home I couldn’t have asked for a better way to say goodbye
Thankyou for making it just that little bit easier

Belinda Peacock
September 18, 2023

Pawssum were Awesome

Dr Stephen was fantastic, very professional and gentle with our puppy Pip. The whole process was easy and all went very smoothly. Thanks again to the staff involved and another big Thanks to Dr Stephen.

Loretta Dineen
September 18, 2023

Dr Stuart was lovely

Dr Stuart was lovely with our dog very gentle.

Angela Lowery
September 14, 2023

Great service

2nd time I have used this service and I love it. I have an anxious dog who needed his vaccinations and nails cut. Dr. Tamara was so patient and lovely with my boy. I would highly recommend them

Anne Weightman
September 14, 2023

Quick and compassionate

At 8pm on a Sunday night my cat Junior was very sick and in distress. I was in tears knowing he was dying so I called Pawssum. The ladies that answered the phone were so compassionate and kind and a vet was at our house an hour later. The vet was so wonderful and gave our boy a peaceful ending. I am so grateful to the team at pawssum for helping us so quickly. Thank you so much.

Katherine Anna Stirnimann
September 13, 2023

Thank you

I just want to say thank you to Dr Edward for being so gentle putting my dog Chess to sleep when it was such a traumatic event.
I was concerned ringing such a big online company but it had come with recommendations and I was so grateful I could make a booking so quickly and easily in the evening. Thank you again ❤️

Sarah Tomkins
September 13, 2023

Excellent home visit review

I was very impressed with the service provided for our cat Lilly. Lilly was very ill and we couldn’t get into the weekend vet. Pawssum arrived with the hour gave her medicine to last until she could see her regular vet the following day.
We were so grateful to be able to get an appointment at such short notice.

Debbie Rath
September 13, 2023

Nala 16 year old Am Staffy Awesome Girl

Pawssum Staff on the phone were very compassionate and very helpful showed empathy and very delicate The Vet Dr Bahaa that came to my home was absolutely amazing spent time examining and explained every thing very caring and loving and compassionate towards my Girl Nala and myself it was heartbreaking decision to have her rest now in peace thank you to all involved just waiting now for my Girls Ashes to be brought back home to us

Nicolaos Rounis
September 13, 2023

Giving our furkid his wings

We have lost two precious fur babies this year. Dr Tamara allowed them to pass with dignity and care.

As hard as this is for any animal lover, it’s soothing and reassuring to let your animal pass in your own home.

We had Charlie for an amazing 18 years, he was 20/21 when he passed over. Our life is so different now and we miss him so much.

Thank you Dr Tamara and Pawssum for giving us time to say goodbye, reassure us and treat Charlie with the respect he deserved.

Debbie Mole
September 13, 2023

most compassionate

All I can say is Doctor Stephen is one of the most compassionate and understanding person doing this absolute heart wrenching job. Please thank him for me

Robyn Ward
September 12, 2023

To have my little lulu

To have my little lulu after 16 years go so peacefully at home in her bed was what we wanted for her .. so Thank you dr Singh for bieng so caring and understanding at such a difficult time. Have the highest regard for this company and highly recommend them

Leonie Dodds
September 12, 2023

Thank you

Thank you for your compassionate and prompt service.
A difficult time for our family was dealt with in a kind, calm and organized way.
Highly recommend if you ever need let euthanasia.

Tania Chapman
September 11, 2023

Fantastic! Highly recommended.

This is such a fantastic service! So easy to book an appointment and so helpful and attentive! The vets are amazing, we have an extremely anxious dog who we cannot get to a clinic, the ease of having a vet come to our home is so much better for her! Thank you Pawssum you guys are amazing and we’re so grateful for you.

Kelly Johnston
September 10, 2023

Corona’s Last Day

Dr Beshoy was very compassionate and understanding of our grief. This certainly made the entire process much more bearable for our family.

Thank you

Maria Violatzis
September 8, 2023

Excellent care

Dr Sara was very friendly, thoughtful and thorough. She took time to assess Jasper’s condition and to discuss different options for his care. Very happy with the consultation.

Helen Healy
September 5, 2023

Very happy with the service

I was very happy with the service provided to my sick Spoodle.
The Vet was punctual, efficient, friendly and gave good advice.

Ailsa Martyn
September 4, 2023

Caring and convenient service at a very difficult time

Great service, right for us. Kind and observant vet who didn’t rush and who asked about our beloved cat. Went as well as a very painful experience could go. Made sure she was calm and comfortable. Did a late night visit. All helped at a very hard time
Beforehand: a bit of an awkward mix up and complexity with the billing, my card from normal vet visits was charged.

Sarah Taylor
September 4, 2023

Exceptional service

The vets, Dr. James and Dr. Julie were most caring and wonderfully supportive.
They made what we thought was going to be stressful into a beautiful peaceful moment.
The way they were patient with us and explained everything and answered all our questions.
A very big thank you.
We will definitely recommend PAWSSUM to all

Mark Heywood
September 3, 2023

Kind and caring service

It’s taken me so long to provide a review as my heart was truly broken when we had to let Rusty go. We could not have asked for a better way for him to go. We sat with him on our back deck looking out over the garden. Dr Tamara was kind, caring and efficient. She made a difficult thing to do just that little bit easier. I still miss him like crazy but know in my heart it was time. Thank you for the thoughtful service you provide.

Alison Gray
September 3, 2023

Fantastic service

This is the third time I have used Pawssums. On 2 occasion it was to say good bye to 2 of my elderly cats. The 3rd time it was to care for my eldest and last cat Sabian(my best friend). Dr Stephen was astute, compassionate, kind and friendly to my beloved pets and my elderly mother. The receptionists that took my initial calls very just as caring and compassionate. I am unable to take my eldest cat to the vet anymore as he gets very anxious. I would not hesitate to use Pawssums and I found there rates very fair and competitive. A huge thank you from our family, and our three fur babies, past and present.

Frank Scopelliti
September 3, 2023

The vet was very kind

The vet, Dr. Bahaa was very kind and gentle, and helped make the difficult time of saying goodbye to our much loved cat Nutmeg easier.

Maureen Behrens
September 3, 2023

Very happy with the service

We were very happy with the service provided even at the saddest time losing our beloved family member our lovely vet Dr. Bahaa explained the process to us. He was amazing and helped give a beautiful Charlie a peaceful passing.

Rebecca Sullivan
August 30, 2023

Lucky’s diagnosis and treatment

Lucky’s diagnosis and treatment was explained to us very clearly. The vet Dr. Beshoy showed kindness and respect towards Lucky. We trust him to take great care of our dog who is a very important member of the family.

Luisa Robinson
August 30, 2023

Dr Pete was amazing

Dr Peter was fantastic with our injured greyhound Roger. He was very thorough and helpful. Very much appreciated!!

Jasmine Fardella
August 29, 2023

Pepper

It really is a great service, really is needed. I found on a Sunday there is no one to help, so your service is essential. The service is quite expensive especially for pensioners but I found it harder if I have to go to the Animal emergency vets. I do have to say Dr Sara was fantastic, she was very helpful and a lovely person. I would use your service again.
Many thanks for your help and assistance.

Barbara Vandenberg
August 28, 2023

Compassionate Service

Compassionate Service
We had to say goodbye to our beloved dog diesel this was extremely difficult. However due to the kind and compassionate service of Dr. Beshoy it all went extremely well. Specially for the other pets that we had in the home. They understood that this was the last time does we’re going to see diesel and it was such a beautiful thing that we had to do it at home, and I found it was more calm and relaxing being in he’s own environment.

Melissa koval
August 28, 2023

Compassionate Service

We had to say goodbye to our beloved cat Zoe, this was extremely difficult. However due to the kind and compassionate service of Dr. Shadi. We were able to say our goodbyes in the knowledge that her suffering is ending, which made the process just that little bit easier.

Nicole Wilhelm
August 28, 2023

Best vet and service we have ever had

The vet Dr Stuart is the best vet we have had so far. He takes care when handling our cat, even though she can be tricky. He takes the time to listen and is very empathetic. Even though we hadn’t seen him in a year, he remembered everything from our last appointment and seemed invested in her care.

We will always use Pawssum now for vet services. The team is wonderful and professional to deal with.

D Sherman
August 27, 2023

Outstanding

Dr Stuart visited my home and saved me the dreadful visit to the vet to put my beloved Snoopy to sleep. My family was with me and Snoopy was able to lay on my lap, with my other dog beside. It was respectful, calm, dignified, kind and quick. Dr Stuart was gentle and empathetic. I would not hesitate to use this service again and would completely recommend it to anyone in this terrible situation. Thank you Dr Stuart, I am so grateful to you.

Christine McCarthy
August 27, 2023

Outstanding service

Outstanding service in every respect.

Bill Stronach
August 25, 2023

Pawssum service

During such a difficult time, the service provided was fantastic.
The Vet was compassionate, caring of both our pet and ourselves.
Professional and gentle.

Ian Browne
August 24, 2023

Vinny

Very professional and punctual. Process was explained well and sound veterinary advice given with respect to pets’ present condition. After care with respect to cremation was very good.

Greg Reedman
August 24, 2023

Barney

The service provided excellent care. The vet was very understanding. Would highly recommend it to others.

Terry Hill
August 24, 2023

The vet was excellent

The vet Dr. Bahaa was excellent and extremely caring especially through such a difficult time. Highly recommended.

Melissa Harkness
August 23, 2023

Great service!

The service was great and the way they handle everything was great. Thank you

Wayne Wright
August 23, 2023

Thank you to Dr Julie

Thank you to Dr Julie and Dr James who attended to our sad requirement with sincere compassion and the entire process from booking through to the final outcome was made so very easy for us and all went without fault. We have lost a best friend but in the kindest way possible.

Many thanks again – Corinne & Eric.

Corinne Hall
August 22, 2023

Thank you for a gentle, respectful passing

Dr Stephen attended our elderly dog in her final hours and was so empathetic and kind. He spoke softly and gently to our girl and to our family and gave us all the time we needed to say goodbye. She was never frightened or nervous during the whole procedure. It was the most peaceful and lovely way to farewell our faithful friend and for that we will always be grateful. We can not recommend this service highly enough and send thanks to each member of the team whom we dealt with for their compassion and care.

Danielle Dawson
August 22, 2023

Dr Bahaa was everything we could have asked for

Our elderly cat deteriorated significantly over the weekend leading us to seek the services of Pawssum. Dr Bahaa was everything we could have asked for. He was compassionate and informative providing us with all the information we needed and the space required to process our options. Unfortunately we had to euthanize our cat which we had suspected but hoped against. Again, the respect and compassion afforded to us by Dr Bahaa was exemplary. He made the entire process as gentle and humane as possible. He is a credit to the service and we thank him for his time, efforts and compassion. If this is a mark of the quality of your service, we will definitely use again and recommend to all.

Geoffrey Osborne
August 21, 2023

Dr Stephen is professional

Dr. Stephen is a very professional & expert vet! He was very thorough and lovely with my dog ! His treatment was spot on.

Freda Minas
August 21, 2023

the vet that came was wonderful

The vet Dr. Stuart who came to our house was wonderful. He was very good with both of our dog. He took time to go over them and fixed our fur babies ear up with antibiotics and while there, he even vaccinated them.

Tanya Craig
August 16, 2023

Fantastic service

Fantastic service. My experience with Pawssum is always a very positive one. Delightful team to speak to deal with. Very happy with Dr Beshoy as always.

Michelle Jouvelet
August 16, 2023

Dr Peter was incredibly professional

Dr Peter was an incredibly professional and compassionate vet who helped us through a difficult time.

Niall Price
August 16, 2023

A peaceful death

Dr. Stephen was very reassuring about our decision and made sure my dog was fully sedated and peaceful before proceeding. This helped so much with our grief and I am grateful that my dog was never anxious or afraid.
Dr. Stephen was able to come at short notice on a Sunday night which avoided a night of suffering. This is an excellent service, Thank you.

Maggie Allmand
August 15, 2023

Absolutely Fantastic

From putting our Buffy to rest to her aftercare, it was done with compassion and kindness and it made a difficult time a bit easier so thank you for all you did for us and Buffy, we really appreciate it.

Fiona Leach
August 14, 2023

Prompt service

Prompt with Great service. Very supportive, caring and provides great support. Thank you.

Barry Snyman
August 14, 2023

Very happy with the service

Thank you for keeping me updated, until you found a wonderful, lady vet Dr Julie. Really happy so far. Delighted that my 15yr old cat thought she was wonderful also.
Will recommend your service anytime. Many thanks to all who make Pawssum possible.

Linda Beadle
August 11, 2023

The most beautiful calm send off

I can’t express how grateful I am to Dr Kel for giving us and our adored border collie Indie the most peaceful and calm euthanasia we could have wished for. Dr Kel gives an injection of anesthetic first so that Indie just drifted off to sleep and was even snoring. It was just like her normal bedtime with cuddles and love and neck rubs.
Thank you so much Dr Kel. You were so sensitive to not only Indie’s needs but ours at this very difficult time. I recommend you whole heartedly to anyone else who truly loves their dogs. Thank you!!

Kate Stewart
August 11, 2023

Excellent service

It’s nice to deal with genuine caring people, top quality service all round.

Rob Green
August 10, 2023

pleasant to deal with

I found this company very helpful and pleasant to deal with it at this sad time.

Dawn Lennon
August 9, 2023

Dr Stuart was amazing

Dr Stuart was amazing Cannot thank Dr Stuart enough for his kind and compassionate service. It made everything so much easier for us.

Shannon Pilbeam
August 8, 2023

Excellent service and very compassionate.

Excellent service and very compassionate. Highly recommend.

Daryl Battams
August 8, 2023

Excellent service!

Excellent service from the first phone call to the home visit. Was very understanding with our feelings and decision. Definitely will recommend Pawssum to other family and friends.

Michael Keil
August 8, 2023

Excellent service Dr Shadi

Excellent service. Dr Shadi was amazing. Thank you!

Mimi Yazbek
August 7, 2023

Doctor Stuart was amazing.

Doctor Stuart was amazing and would highly recommend him.

Danny Blair
August 7, 2023

Excellent!

A big thank you to vet Dr. Julie and assistant Dr. James.

Vick Kheerodhur
August 5, 2023

Excellent customer service Dr James

Excellent customer service. Dr James and his nurse were excellent in treating my Siamese cat Samantha. We will always use your services for any animals I will have in the future.

Cheers from Lilly and cat

Lilly Antoneavic
August 5, 2023

Samantha the cat

Thank you to Dr Beshoy for his service. He gave Samantha a peaceful at-home euthanasia. He is very gentle and polite.

Kind regards,

Linda Moerjono

Linda Moerjono
August 5, 2023

Fabulous service! Highly recommended!

Fabulous service! I highly recommend Dr Stuart and Pawssum.

Kerry Marie Griffith
August 3, 2023

Thank you all… Dr Edward is a REAL ANGEL

Thank you all! Dr Edward is a REAL ANGEL. I can’t thank everyone at Pawssum enough for all the genuine empathetic support I received throughout my personal ordeal on that day. A very huge thank you to Dr Edward for his thorough explanation of the procedure, and his genuine patience and empathy throughout. Thank you all so much you are ALL AWESOME!

Cassandra Walker
August 2, 2023

Caring vet

The vet, Dr. Stuart was very caring, considerate and professional. Will definitely use Pawssum again.

Megan Nicholas
August 1, 2023

Dr Stuart was fantastic!

Dr Stuart was fantastic to deal with. I was able to secure a last minute, night time appointment which helped make a stressful situation a lot less stressful.

Dr Stuart was very caring and gentle with my cat who is anxious around people she does not know. He explained everything during the consultation process.

I highly recommend Pawssum and Dr Stuart. Thank you!

Nicole Cannon
July 31, 2023

Thank you!

From the moment I contacted them, they handled the situation with utmost sensitivity and professionalism. The team was incredibly understanding of the emotional toll this decision took on our family, and they made sure to walk us through every step of the process. Ensuring our pet Chiko’s comfort and peace throughout. Dr Stuart who came to our home was a true angel. Exuded with kindness and empathy. Creating a calming atmosphere during such a heart-wrenching time. The procedure itself was handled gently and peacefully, allowing Chiko to pass away with dignity in his familiar surroundings, surrounded by love. There was no rush, and everything was done at our pace. Thank you for looking after Chiko!

Lesina Tamati
July 31, 2023

Dr Beshoy was very professional

Dr Beshoy was very professional and understanding. His approach to the entire situation is to be highly commended. Thank you!

Alex Arkoudis
July 31, 2023

Peaceful farewell for beloved pet

Thank you Dr. Baljinder for your gentle and compassionate treatment of our beloved KT. At 17 and a half years in our care and in our hearts, the last day is never a day we wanted to dwell upon. We are so grateful that with her passing, I held her in my arms. It was so kind and peaceful.

helen jeffery
July 30, 2023

Lovely vets and quick service

Dr Julie and Dr James were lovely to deal with. They explained all the details involved during our anxious cat’s consult and were very thorough.
Very gentle and calm which helped me as much as our cat.
Appreciated their advice and quick appointment time.
Highly recommend Pawssum’s services if you need a vet to come to your home at short notice.
Thankyou!!

Martha Valsamoulis
July 30, 2023

Dr Stuart. Thank you for your compassion and professionalism

Thank you Dr Stuart for the attention, care and compassion you showed to our family and Harry during this time. We are truly grateful. Harry crossed over peacefully after a brief but rapid illness. Thank you Dr Stuart for your advice, professionalism and care.

Melissa Messenger
July 28, 2023

Special Thank you!

Dr Stuart came to our house and provided a peaceful and respectful service for our dog, who over the past weeks had deteriorated in health. He explained every step in a caring manner and provided us with the time we needed to spend with her. Thank you for this great service.

Sue Muncaster
July 25, 2023

Dr Beshoy was very gentle.

Dr Beshoy was very gentle and compassionate when he attended our home to send our beautiful little boy over the rainbow bridge. He explained everything and gave us as much time as we needed. Thank you!

Jacqui Guinane
July 24, 2023

Thank you for the care and kindness.

Dr Bahaa provided a home-based peaceful passing of our cat Rusty.
We appreciate his care and prompt service. Rusty is now at peace.

Ann Henderson
July 24, 2023

Dr. Kel was fantastic.

Dr. Kel was fantastic. She made a horrible situation bearable. Her absolute primary concern was minimize the stress for my dog. She was so kind and loving. She also looked after me, which I really, really, really appreciated. Please pass on my sincerest gratitude to her. I did not want to say goodbye to my precious dog But she made it as bearable as it possibly could be.

Ruth Mauldon
July 24, 2023

We were blown away!

We were blown away by Dr Stuart’s kindness and compassion during a very difficult time today. He explained, in depth, the process; what he was doing, when and why and was so gentle with our boy throughout.
Dr Stuart allowed us as much time as we needed to say our goodbyes and we could not have asked for a more peaceful send off for our boy. While we’d hope to not need to see Dr Stuart anytime soon, we’d definitely recommend him and the Pawssum team for any vet services.

Shannan Wickham
July 23, 2023

Thank you to Dr Stephen

Thank you to Dr Stephen for being respectful and giving a peaceful end for Sofie.

David Hanlon
July 23, 2023

Satisfied

Thank you to Dr Stephen. He is great, good mannered. He is patient and full of tact.

Arezoo Darash
July 23, 2023

Thank you!

The experience and kindness that was shown to our beautiful boy and to us helped us get through a really sad situation – Thank you Pawssum and Dr. Kel.

Kirralee Baker
July 19, 2023

Convenient for out of hours

Convenient to get quick access to a vet out of hours. Provided sound advice and diagnosis until face to face visit with regular vet next morning.
Would recommend Pawssum and be happy to use again in similar circumstances.

Alan Mckenzie
July 18, 2023

compassionate and professional

Our dear dog, Teddy, had to be euthanized on Saturday. Pawssum were compassionate and professional to deal with. The vet, Dr. Kelly, was very kind and it was a lovely peaceful experience in our home.

Thankyou very much.

Carmel and Paul Van Diemen

Carmel Van Diemen
July 17, 2023

Caring and supportive

Our 18yr cat was in his final stage of liver cancer. Pawssum was able to provide a fantastic service that day to allow our family member to pass at home. Without the stress of a trip in the carrier, a stressful drive in the care, and the smell of a sterile clinic. We were able to allow Mr. Piddles to be in his home surrounded by the familiar smells, sounds and people. Our Vet Dr Katie was compassionate and understanding, everything was explained and professional conducted. Well worth the extra you pay for the personal service without the additional stresses on a stressful situation.
Highly recommended.

Leanne Hinton
July 17, 2023

Fabulous service

Dr. Bahaa is a very friendly vet, gentle with my little dog. Arrived within just over an hour and half. So comforting to know help is available for out of hour care.
Thank you!

Rosemary Darry
July 17, 2023

Very happy

Very happy with the service and advice.

Margo Wilson
July 16, 2023

Understanding and Caring

Pawssum was amazing. From the first phone call to when Dr Singh arrived. There was a lot of care and understanding.
Our dog can get very unsure of strangers, as a result a trip to the vet can get anxious for everyone involved, but Dr Singh was very understanding and able to navigate around this problem. Our dog was quite unwell (infected wound was becoming septic). After 45mins of the antibiotics being administered our dog was feeling better. Such a relief for us. Dr Singh left us with plenty of creams and tablets, touched base with us the next day and said if we needed more that it wasn’t a problem to stop by.
It was great to know we still had support. It was so convenient that we could have a vet visit our home which helped to make our dog not so anxious.

We will definitely use Pawssum again.

Megan Timo
July 16, 2023

Thank you

I feel so grateful that my cat was able to die at home. The situation could not have been handled more professionally and compassionately by Dr Katie. Thank you.

Jane Field
July 16, 2023

Dr. Beshoy shows so much

Dr. Beshoy shows so much compassion and treated my baby mojo (cat) respect and peaceful journey. Carries his body like a child .
I’m so please and Dr. Beshoy assured me my baby mojo (cat) will be cared….

Cecilie Cham
July 14, 2023

Positive Feedback

I just want to say that Pawssum is the best Mobile Vet Service I’ve ever come across. Couldn’t be more happier than I am with Pawssum. The staff are all lovely and friendly. I find them all an absolute delight to deal with. One staff member Rebecca went out of her way to call me last Sunday to see how I was doing after having to lose my fur baby Crispin. What a lovely gesture on Rebecca’s part. I was so very appreciative to Rebecca for her very kind act. Again I’m more than happy with Dr. Beshoy as well. What a lovely vet he is and so very good with handling animals particularly with my new pup Ringo. My heartfelt thanks to you all at Pawssum.

Michelle Jouvelet
July 14, 2023

Thanks Dr. Sara

Thanks Dr Sara for finding a solution to treat a stray feral boy.
Gratefully, John

John Mina
July 13, 2023

Sensitive and Kind

Dr Kelly arrived very quickly when it seemed clear that my dearest friend was not good. She was very sensitive to Holly’s condition and ensured she remained comfortable in her final moments.
Whilst I am heartbroken, it was lovely that Dr Kelly did everything in her power to reassure me that Holly was in the best of care.
Thank you for your kindness and professionalism at such a difficult time.

Shirley Gerrard
July 13, 2023

Dr Katie

So incredibly grateful to Dr Katie for the beautiful care and love she showed to our little Oscar. Dr Katie took time to hear a little about Oscar and the sweet cheeky boy he was and sharing our laughter and celebrating his life as he ate his treats before falling into a deep sleep. We weren’t rushed for the final step giving us plenty of time to gently stroke his head and kiss him goodbye. The whole process was done with enormous love and compassion and left us feeling uplifted in his gentle passing. Thank you Dr Katie from the bottom of our hearts. A truly beautiful person. Best wishes for your op! 😜 love Kerry and Mariah. 💜

Kerry McDougall
July 12, 2023

Oscar

Thank you to Dr Katie who came to our home and instantly felt like family. With the utmost compassion and empathy to our distress, she put us at ease and comforted us over our decision, assuring us it was the right decision for our darling Oscar. Through tears there was laughter as we shared our stories of his adventures, his charm and funny character. Dr Katie treated Oscar like her own and shared treats (his favorites) while gently putting him in a deep sleep complete with a little snoring. We weren’t rushed but took all the time while he was still with us to cuddle and kiss him his last goodbye before it was time to put on his angel wings and leave us to his happy place.. a cafe in heaven with lots of treats 🙂 Dr Katie you are one beautiful human and we can’t thank you enough for giving us all the time we needed to say our goodbyes. All our love Kerry and Mariah (McDougall) xx

Kerry McDougall
July 12, 2023

Caring Vet

Having to make the heartbreaking decision to put our elderly dog to sleep, the service and compassion received was amazing. On the day everything was clearly explained to us, our beautiful girl was shown love from Dr Shadi and the care given was amazing, we were given time to say our goodbyes and felt the whole process all be it heartbreaking was made easier with such amazing care from the vet. Thank you so very much.

Renae Dargan
July 11, 2023

Kind and professional

Dr Beshoy was very professional – and at the same time very kind. He arrived quickly which was a mercy as my cat was in terrible pain. He gave me time to say ‘goodbye’ …. He did not rush me at all. Thank you so much. Madeleine

Madeleine Hopkins
July 7, 2023

The vet was very compassionate

The vet, Dr. Beshoy was very compassionate, gentle and caring. He made the difficult process soothing. I would recommend Pawssum Mobile Vets.

Melissa Reil
July 7, 2023

Faultless service – empathetic and respectful

Faultless service Empathetic, respectful and professional. Thank you for a seamless service at a difficult time.

Andrew Hall
July 4, 2023

Marleys check up.

Excellent service . Minimal waiting time for appointment
Dr Kel was very informative with helpful advice. She was very kind and gentle with Marley and he was very happy to be examined by her .
Thankyou Pawssum .

Betty Boyle
July 4, 2023

Excellent service, would highly recommend.

Excellent service, would highly recommend. Pawssum made a terrible time losing my best mate as good as it could be.

Brett Keary
July 4, 2023

Great Service!

Dr Katie was great, even though my cat was very uncooperative!

Jane Field
July 2, 2023

Very understanding Vet

Very understanding vet, Dr Shadi had a very calming disposition, when he came on 18th June 2033. He was very professional in the way wanted to ascertain the reason why we wanted to euthanize our beloved Belgian shepherd Zak, to ensure that it was the right course of action. After examining Zak and looking at what tests and scans had been performed by another Vet, Dr Shadi agreed that Zak was very unwell and the time was right to say goodbye to Zak.

Thanks to Dr Shadi and staff at Pawssum. I would highly recommend Dr Shadi due to his compassion and professionalism.

Trudy & Family

Trudy Dawson
July 2, 2023

Excellent Service Provided

This service was professional, amazing and made the entire process so much more calming for my family and my pup. We sadly had to put her to sleep but the Vet Dr. Shadi was so caring and reassuring through the entire process. We could have not asked for a better way of saying our farewell.

Callum Stuart-Smith
June 30, 2023

Service was excellent!

The Vet, Dr. Shadi was excellent. We appreciate him coming to us in the evening and help us with a difficult situation.

Anita Willaton
June 30, 2023

Fantastic Vet

Doctor/dogtor Stuart has seen my dogs twice now and both times has been fantastic with them.

He’s very gentle and patient with them which I really appreciate.

I’m sure it’s not easy having to work off customer’s kitchen benches and not have things like X-rays available to use. But Dr Stuart did an amazing job examining my little girl last night and ran through every thing that could be wrong with her. He provided me with some medication and she’s much better today.

I can’t thank him and Pawsum enough 🙂

Amanda Ryan
June 29, 2023

Great service!

We were unable to get our local vets to attend so we called Pawssum to attend our dog who had been injured. The vet who attended was so kind and compassionate . He was thorough in his assessment and our beloved dog is healing well. We can’t thank Dr. Beshoy enough and would recommend this service.

Danni K
June 29, 2023

Perfect service

Perfect service. Dr James was excellent. He was so professional and amazing.

Sarah Camilleri
June 27, 2023

Caring and compassionate

Caring and compassionate. I could not have wished for a kinder vet. Dr. Kel made the process so peaceful for our pet. After experiencing this service I will transition our normal vet care to Pawssum.

Kim Harrington
June 26, 2023

Feedback on pet euthanasia

We were quite distraught when our vet Dr. Kel arrived. she immediately set about building rapport with our cat Millie my son Daniel and myself. She talked us through each step of the process and was very calm and reassuring. She gave us a lot of flexibility and some suggestions about where to be when medications were administered. Overall the service was fantastic and Dr. Kel was very caring compassionate and thoughtful in everything she did for us. It truly was a good farewell. Thank you

Judith Boyland
June 25, 2023

Peaceful Home Euthanasia for Our Spotty

Dr Katie made a very difficult situation easier for our family. She explained every step of the process very well and was very respectful to Our Spotty.

Kim Stevens
June 25, 2023

Excellent Service

I was very impressed with the professional service provided by Pawssum for the end of life of my beautiful fur baby Crispin. The team were all very understanding and sympathetic in having to deal with a weeping owner. Wonderful Dr Beshoy was the loveliest vet I have ever met. He was very compassionate in the way that he attended to Crispin. I will most definitely be using Pawssum when I eventually get my new fur baby. Not too sure when that will be but hopefully not too long.
A very big heartfelt thanks to all the team at Pawssum including Dr Beshoy.

Michelle Jouvelet
June 25, 2023

Pawssum experience

Lovely vet, Dr. Tamara arrived on time and was very helpful with our puppy who had an uti. She has medications on hand and was very kind and caring. This was on the Sunday of the long weekend, so was a bit expensive, but when there is no other alternative, that’s what you do for your fur kids. Thank you Pawssum.

Rhona Van Der Kaay
June 25, 2023

Extremely compassionate and professional

As hard as the visit was, the staff was extremely compassionate and professional. They went about their duties as best they could in the circumstance which was extremely difficult for our family. Even with the pain our baby was in, she still managed to share a smile. RIP our Chloe

Colin Ameduri
June 25, 2023

Kind and compassionate service

Thank you Dr. Beshoy and Pawssum for your kindness and compassion in putting an end to my little cat’s pain. No stressful trip to the vet but calmly and peacefully in her own home.

Liz Lukin
June 25, 2023

Caring and compassionate

Dr Katie is the best. Going through this awkward time, she was understanding, compassionate and a lovely person.

Peter Anderson
June 25, 2023

Thank you

Dr Baljinder was very respectful and professional with the Euthanasia of our cat Ranga.
Would definately recommend Pawssum.

Daniel Potts
June 25, 2023

Very caring and considerate

We would highly recommend Pawssum to anyone wanting a home visit.

Stephanie Nicholls
June 25, 2023

Dr Kel was incredibly sensitive

Dr Kelly was incredibly sensitive and reassuring during a time of despair.

Bronte Sinclair
June 19, 2023

Peaceful euthanasia

Thank you so much Pawssum and Dr Beshoy for coming to us at 9.00pm on a public holiday to put our poor dog out of his misery. Compassionate and efficient vets. 100 per cent recommend the service.

Janet de Castro Lopo
June 19, 2023

Speedy, helpful service

Happy with my doggy’s appointment today. Will use Pawssum again. (Hopefully not to soon)

Scott Smith
June 14, 2023

Best possible

I was very glad to be able to access this service promptly at a very sad time. All information was clearly explained and I was grateful that it went smoothly. Appreciated the cane basket provided for removal. Thank you

Jean Arnott
June 13, 2023

A very peaceful ending

I was really impressed by the way that the vet explained everything to me. The whole experience was very calm and peaceful. I was really dreading the ordeal but Dr Baahaa was really nice and sympathetic. Thank you for making it so easy for both Budda and myself

Sandra Hanson
June 13, 2023

Great service

Lovely to have a vet come home, where the dog is completely relaxed. Dr Bahaa was warm, approachable, had a friendly manner with my dog. His examination was thorough and diagnosis and treatment appropriate. Will use this service again.

Barbara Madonna
June 13, 2023

Great Service

Dr Beshoy took care of Luna who was unwell with gastritis. She is a very nervous cat and he took great care to keep her calm while she was examined and treated. Very grateful and happy with this Service.

Margaret Norton
June 13, 2023

My final goodbye made easy

Dr Stuart made me feel comfortable and even crack a laugh and joke during one of the most heartbreaking and nose-snotting moments of my life with saying my final goodbye to my little trooper, Coco.

I highly recommend him and will be calling on his assistance with our other animals.

Bridget Lennon
June 13, 2023

Very prompt and very unaccustomed

Very prompt and very unaccustomed service and the best was very nice. My dog felt comfortable with him during the consultation.

Leonie Dodds
June 13, 2023

Wonderful service, Dr Julia was

Wonderful service, Dr Julia was fantastic. Would highly recommend
Thank you

Kelly Ashford
June 13, 2023

Amazing!

Thank you very much. My dog is extremely anxious. I love this service and will be booking again! Cheers to Dr Sug

Kirsten Edwards
June 13, 2023

Very Happy!

Easy and convenient,Dr Stuart super friendly and calm around my timid boy, will use Pawssum again, highly recommend and my very nervous Whippet could have his yearly vaccination at home.

Sue Henderson
June 9, 2023

Beautiful send off

Dr Sandra was so caring and understanding.

My Charlie hated going to the vet. I wanted a better send off for him than to be stressed when he passed. My other dogs wanted to be part of Charlie’s send off and Dr Sandra was totally accommodating, even with my border collie who has no idea about personal space. Charlie went to the rainbow with so much love. I would definitely and highly recommend Pawssum and Dr Sandra. Thank you so much

Michelle Van Wezel
June 9, 2023

Goodbye Sophie

Dr Sandra was loving and respectful.

Kym-Maree Sargaison
June 8, 2023

Understanding-Kind-Caring

Everyone involved in helping us say goodbye to our best little mate, Albert 🐾were all so very kind and helpful. The lovely Grace on the phone when organising everything. Dr Kel, ensuring Albert was comfortable and the wonderful Kathy who returned Albert with his little paw and nose prints.The whole experience was dealt with respect, compassion and kindness. Thank you ☺️

Debbie and Harry Allan
June 8, 2023

Compassionate Vets

Dr Stephen was so sensitive and gentle during the peaceful euthanasia process.

Darren Meechan
June 7, 2023

Quick and peaceful end of life service

It’s always devastating to say goodbye to a beloved fur baby, but our Thomas was suffering so the vet gave him a gentle farewell. We’re grateful he was able to go while surrounded by his family and on his favourite chair.

Caitlyn Palmer
June 7, 2023

Excellent service+ good and

Excellent service+ good and timely communication+ patient+ responsive staff
Dr.Stuart visited our lovely Merlo on Monday 29, May 2023,
He was very kind, patient, supportive and a expert in his field.
Janey, Mae and Daniel were of great help.
We are very happy with Pawssum + will continue with it and happily will recommend it to our friends.
Thank you so much Dr Stuart and other staff.
Wish you all success.
Kind regards
Massoud

Massoud Rahimpour
June 7, 2023

Socrates says thanks

Fantastic service, very thoughtful and was wonderful with Socrates. Would recommend these vets to anyone. Thank you so much.

Rikki Lund
June 7, 2023

Very happy

My boy was checked, vaccinated , and rear glands cleared, he is not the easiest dog to treat but he did really well and so did the vet. Her confidence and personality just worked wonders with Milo as she was a stranger. Will defiantly c as lol to hem back if needed. Milo loved the liver treats he is usually very fussy.

Karen Jewell
June 7, 2023

Amazing service and response

We were very impressed with the quality of the response time and level of care given to our cat. Our cat had passed before the Vet arrived. The way the performance and professionalism of the Vet was outstanding.
Thank you so very much.
Ian

Ian Marks
June 7, 2023

Absolutely amazing.

I’d highly recommend anyone, and everyone too use Pawssum. It was nothing but smooth and no stresses, right from the moment I enquired till my boy’s safe return home. Very compassionate and patient, I must say Dr. Beshoy was very helpful and made it all much easier with his help. My 13 & a half year old bruiser was happy until the very end and I thank you for all your help.

Lindyl Woods
June 7, 2023

Amazing vet

Easy to organise and the vet who attended was caring and patient. I couldn’t have asked for a better service at a difficult time. Thank you.

Jodi Kent
May 30, 2023

A peaceful goodbye

Our beautiful boy decided he was ready to leave Sunday evening. We wanted to make Billy’s last moments as peaceful and comfortable as possible.

Our regular call out vet was not available, however Pawssum answered and were able to get out to us within the hour.

Dr Nicholas was very reassuring. He explained things as he went and was both very professional and empathetic/gentle. Dr Nicholas was surrounded by 6 crying adults, and deserves to be commended on the way he handled such a difficult situation. Such a difficult task, but he made Billy’s final moments peaceful, in his own home and surrounded by his family.

It really means a lot that Pawssum and Nicholas were able to give our beautiful Billy boy the opportunity for the calm, gentle, loving ending we wished for.

Thank you so much.

Also, for anyone wondering, the service was very reasonably priced. We would have paid anything to make sure Billy got the best care possible, but we were nonetheless impressed by the cost, especially for an after hours Sunday home callout & private cremation.

Thank you again, it means the world to us.

Rebacca Lucas
May 29, 2023

Highly recommend

Our vet was so kind and caring. We were not rushed at all. To be able to stay in your home environment is so much better for your pet and your family.

Deborah Wills
May 25, 2023

Our Cat’s Rainbow Bridge

Dr Elena was fantastic and talked us through each step she was doing on our beloved cat Tamara. We were allowed to take our time with her and it was such a calm way of letting Tam go over the rainbow bridge.
Thank you once again for making it as peaceful and painfree for Tamara.

From the bottom of our hearts
A and D

Alaina O
May 25, 2023

Peaceful euthanasia

Thankyou for your compassionate service.
The vet that attended my home was amazing.

Lee Thies
May 24, 2023

Great Vet

Dr. Kel was amazing. She communicated with us before the consult to make sure she has everything she needed. Actual visit went great for my kitten’s first experience. Vaccination and microchip done. Dr. Kel’s experience came through perfectly in handling my kitten who’s not used to being held down. Highly recommended and will book again

Gian Pangan
May 24, 2023

Chester

Can’t speak highly enough of the service provided by Pawssum and the visiting vet Dr Shadi.
He was kind and caring when we had to put our beautiful boy to sleep.
In this extremely difficult time he made the experience easier for us.

Thank you.

Ned Maricak
May 23, 2023

SAFE JOURNEY

We were so grateful to have a lovely vet sunny morning and out in the garden what a queens passing for our little staffy girl,
the friend to all, now chasing seagulls and being welcomed by Wednesday her lab sister.
thank you

Jen Warren
May 23, 2023

Pawssum are amazing

Thank you so much to the very caring Dr Kel, she was very understanding and careful with looking after our good bye to our little girl Jinxy. Thanks also to the wonderful Kathy from Paw Bearers 🐾

Toni Gibson-Warner
May 21, 2023

Thank you Dr Beshoy was

Thank you Dr Beshoy was kind & compassionate & didn’t rush us. It was devastating & heartbreaking to lose our fur baby but he went peacefully.

Leisa O’Toole
May 20, 2023

Amazing service

Dr Bahaa was prompt, professional, respectful, and personable.
His bedside manner and service provided made the best of a terrible situation.

Josh Tester
May 20, 2023

Excellent service

Dr Bahaa was very patient,Sid is frightened of strangers ,I was quite surprised when Sid let Dr Bahaa handle him ,if only for a minute 😂,if it wasn’t for Pawssum ,it would be impossible for Sid to see a vet ,I love your service ,thankyou

Michelle Gleeson
May 18, 2023

RaaCha and Beanie

Thank you so much. We could not have asked for a more empathetic peaceful end for our 19 year old fur babies.

Cheryl-lyn Noble
May 18, 2023

Really happy with the pawssum experiance

Really happy with the pawssum service and will be calling on them again for sure. Wonderful vet and wonderful home service. Thank you!

Kath Faulkner
May 17, 2023

Helpful vet appointment organised easily

Dr Kel was a very helpful vet who visited our home and was very good with my fearful dog. She helped me with what was needed and examined him in a peaceful way which made it very easy for him to participate. The appointment was available the next day and communication was excellent.

Jo Cole
May 17, 2023

Dr Simon is amazing

Very professional and kind. Also very informative. What a lovely vet!

Jude Pikus
May 17, 2023

We can not thank Dr enough

We can not thank Dr Nicholas enough.
He was very professional and empathetic.
In such a sad time we are so thankful that our beloved cat was in the hands of such a caring person that made sure she went peacefully with no pain.
We can not recommended Dr Nicholas enough.

Leaha Williams
May 16, 2023

A peaceful euthanasia

Thank you Dr Celeste -you made it such a peaceful experience. My husband said you were the best vet he’s ever dealt with.

Jayne Turner
May 15, 2023

Thanks to Kelly, pawssum Vet home services.

Excellent home service for our big dog
German Shepard Zac , Kelly provides a caring service and got the job done.

Thank you all very much, we appreciate you help and would call you again.

All the best
Margaret and Rod Dudfield

10 May 2023.

Rod and Margaret Dudfield
May 15, 2023

I can’t imagine how this

I can’t imagine how this could have been better. Very professional and empathetic team made a difficult time easy and pain free for our beloved pet. Thank you!

Woody Taylor
May 15, 2023

Review

Found the customer service excellent. Julia was on time and very thorough with Ruby and Cleo examinations in which I found out that Ruby had another medical problem. Julia was also thorough explaining the medication for Ruby. Will be using Pawssum again.

Roselyn Arndt
May 15, 2023

Wonderful service

Thank you for a wonderful service. The Vet was so caring and gave great advice and took great care of our boys.

Lizel More
May 15, 2023

Exceptional Sevice

I thank Dr Kel from the bottom of my heart for making this very difficult situation so kind, quick, and calm. I cannot praise enough this wonderful service in that it bought a difficult time to such a peaceful and respectful end. Thank you Dr Kel and all who you work with. From my initial phone call to the last moments the service was impeccable. Thank you again.

Susan Golem
May 15, 2023

Beautiful pet euthanasia experience

The vet who arrived to euthanasia our beloved 16 year old boy was just a beautiful and caring person. Showed us & our dog respect and explained everything in a soothing voice and manner. It was peaceful and quite beautiful. Will always remember it. Thankyou

Jeanette Denaro
May 11, 2023

Vets

Excellent, helpful home service. I have a very nervous rescue cat whom I struggle to get to the vets. A home visit by a vet took a lot of the stress out of the situation for her.

Margaret Jeune
May 9, 2023

Thank you for looking after our girl

Thank you Dr. Julie and all the team at pawssum for the wonderful care you showed to us during one of our saddest days of our lives. We are so grateful for the care and concern you showed to our Peaches and to us.

Michael & Mellita
May 9, 2023

Positive Pawssum experience

Thank you so much for our home consultation for my senior dog Roxy. It was so good to have a stress-free consult at home, as being a senior myself it’s not easy to transport Roxy. The Vet who attended was professional and compassionate to Roxy’s needs. Roxy has now recovered, still taking medications prescribed, which were explained to me in a manner on which I totally understood what doses were needed, and when. Thank you and will certainly use Pawsumm again. Can highly recommend

Pamela Cahill
May 8, 2023

Dr Katie

Our beautiful 13.5-year-old Labrador Bella had a blessed life. To say Dr Katie was the perfect lady to send Bella off to pain free world and so soft, gentle and caring to us and our boys!!

Thank you for being amazing to us all!

Lynne Brodie
May 8, 2023

Survey

I had a vet that came, and he was professional, ethical and empathic.

Jan Van Duinen
May 8, 2023

The process was very respectful

The process was very respectful and I had time to say goodbye and grieve. Thank you so very much

Catherine OGrady
May 5, 2023

Peaceful euthanasia

After a bumpy start I cannot speak highly enough of the vet that came to our house to euthanise our cat, he was so gentle and patient with him and gave him a gentle send off. We are very grateful we were able to have this service in our home

Barbara Dunne
May 5, 2023

Amazing Service

The Vet that came to our house was absolutely incredible! I cannot think him enough, he made such a horrible thing to do for our beloved pet so much easier.. he was kind gentle and explained everything so sufficiently.

I’m so happy we used Pawssum.

Thank you so much

Emily Sveiger
May 4, 2023

Thanks for picking upCoco, we

Thanks for picking up
Coco, we appreciate the quick and caring service you gave

Diana Elhage
May 4, 2023

Thank-you

Dr Julie was so kind to me in a very difficult situation. I can’t thank her enough.

Yvette Petersen
May 4, 2023

Savvy hodge and Dr bahaa

I cannot stress enough how great Dr bahaa was with my mastiff savvy..his diagnosis was spot on..it could’ve been a range of things but a blood test confirmed she has diabetes and that was one of his outcomes..he is a wonderful professional man who made my dog feel at ease and comfortable normally when I take sav to a vet she has to be sedated as she get so nervous but there was no need for thst and Dr bahaas comforting nature kindness and professionalism was impeccable..I have told all my friends and family about this wonderful service and one of the best vets that I have ever had the pleasure of meeting..he treated my dog with the utmost kindness and friendly nature and softly spoke to her and she was so at ease with him..if he ever opens a private practice I would have no hesitation in taking all of my animals to see him..he deserves a bonus or an award for how he treats animals and I cannot be more impressed and pleased with his great nature he is an absolute natural with dogs..myself and savvy cannot be more grateful and I hope he gets to read this message and knows what an asset he is to your practice if I ever need a vet in the future I will be asking for him..such a wonderful caring man and knows how much we love our animals…Dr bahaa you are one of the best vets I have ever dealt with and savvy wasn’t just another patient to you..you treated her with such kindness and compassion and I can’t thank you enough..you have found your calling working with animals and a great vet is hard to find and you are definitely one of them..your company should be proud as punch thst you work for them and I could not be happier that we got such a wonderful vet…your professionalism and caring nature makes all the difference and you explained everything to me so that I knew exactly what to do..savvy and myself are so grateful for meeting you and I know you will have a long and successful career..your company should actually hand out an award for vet of the mo th and I would certainly back that up..good vets that make nervous dogs feel at ease are hard to find and you are an absolute natural..tha k you so much for a job well done and savvy is starting to get back to her old self already…we will try a walk tomorrow and she how she goes. I cannot thank you enough…if only you worked on kangaroo island I would be booking you all the time…you are a wonderful man and a great vet…thank you once again

Karen Hodge and Savvy Hodge
May 4, 2023

Dr Avi and Pawssum staff

Dr Avi and Pawssum staff were amazing we had to put our beautiful boy to sleep with much regret and sadness and they helped us through the process! Unfortunately there was no magic bullet for heartbreak
Victoria and Mojo😢

Victoria
May 4, 2023

Franky

Very happy with this service. Vet was extremely gentle and service went very well. Franky is now recovering and wanting to be an outside car again but I am now retraining to be an inside cat not happy with this that’s Franky

Nola Cook
May 4, 2023

I felt safe she was

I felt safe she was very kind thank you

Alina McDonald
May 2, 2023

PEQ – pet quarantine support

They helped me find and organize a vet to attend my dog in PEQ as we are relocating her from USA to Australia. The vet was informative, both pre and post visit calls and was familiar with the PEQ requirements. Would recommend for anyone needing vet support in quarantine

Mark Rivers
May 1, 2023

Excellent service

Tanya was fabulous over the phone during my initial conversation.
The process was very schmick. I’d totally recommend Pawssum. Was much easier having the vet come to me rather than traumatizing my poor old puddy in her final hours.
Well done on a fabulous service.
Thanks 🙂

Kathleen Kenny
May 1, 2023

Peaceful Euthanasia

The vet was very comforting and performed the service quickly and efficiently- definitely would recommend this way to have a loved pet put to rest at home.

Wendy Roberts
May 1, 2023

Thankful

I was very happy with this service and the way everything was organized so quickly. You even came out on a public holiday, and you came as soon as possible, thank you for that. My darling cat Muffin was able to be at peace and in no more pain. Dr Beshoy the Vet, made her feel at ease and then she was asleep, then peacefully euthanized her in the comfort of her home. Thank you very much for everything.

Johann Doyle
May 1, 2023

Brilliant service that I totally reccomend

This is the fourth time I’ve had vet Julie out to visit my boys (two chis) and I can’t speak more highly of her! One of my chis especially is very reactive to strangers, so it’s been wonderful being able to have Julie come here, where he is more confident, and build a relationship with them.

She’s patient, and gentle, and I honestly appreciate everything about the service. I’ve had Julie here for vaccinations, to check on their teeth, and when they were both sick – and everything has gone seamlessly.

Absolutely 100% recommend, while I recommend Julie specifically, Pawssum itself is a wonderful and convenient service.

SC
May 1, 2023

Caring and compassionate

I was in great distress when I first contacted Pawsumm to ask about home euthanasia for my 15 1/2 year old Pugalier Tilly. We knew it was time but I was afraid we would not be able to get her seen to for a day or so, so it was wonderful that they stepped in straight away and had an appointment organised for us that same afternoon. The staff were so caring and compassionate, and the vet Tamara was so good and gentle with Tilly; this is still the most difficult day you ever have to go through, but the service provided by Pawsumm made the whole process less stressful and a gentler was to say goodbye. Also the follow up was much appreciated. My heartfelt thanks to all involved. 💜🐶🐾🐾

Marion Bell
May 1, 2023

From my first conversation with

From my first conversation with Tracey it was a very positive encounter. Every conversation I had was in the same vein to make me as comfortable in the situation as possible.
The young veterinarian who came was lovely
Very gentle with my little doggie, I have never attended a euthanasia before, it was a gentle and peaceful, and the vet was very nice and gentle.
I will have no hesitation in recommending your service to anyone.

Margaret Travers
April 28, 2023

Very peaceful experience

Our dog Buster had a very peaceful home passing. The Vet was very compassionate. We are so thankful for this service and would recommend to friends and family.

beth Blair
April 27, 2023

Great service, very prompt, would

Great service, very prompt, would highly recommend.

Ali Rabah
April 27, 2023

Wonderful Vet Doctor

Our darling dog Sasha was in much pain that afternoon, before a public holiday. When no other Vet was available, not even our house Vet, the Pawssum Vet, Dr Stuart, came around that night to assess the situation. Dr Stuart was so pleasant, calm and patient. The decision had to be made to put Sasha to sleep which was very hard for me. I will recommend Pawssum to every pet owner, and if I have a dog again will use their services for dog consults.
Thank you Dr Stuart and Pawssum Team.

Tanya Iseli
April 27, 2023

Felix Booking ID 68767 – Home Euthanasia

The service provided by Pawssum Vets from start to finish was exceptional. Dr.Beshoy was so understanding about the loss that we were facing. He handled our fur-baby Felix with such care and dignity in the last moments of his life. I would not hesitate to recommend Pawssum to anyone needing pet services.

Geraldine Fernandez
April 26, 2023

A peaceful goodbye

Thank you. This was such a gentle and dignified way to say goodbye to our very old and sick doggie family member. It was such a relief to be able to hold him in our arms in his own home. The whole process was warm and caring. I cannot recommend this service more if you are in need of it for a much loved pet.

Beth Duncombe
April 24, 2023

Gentle experience

Thank you for being a kind and gentle veterinarian. You made our experience much more easier.

Labrini Karatzikos
April 24, 2023

Excellent service.

Quick response to my call.
Excellent communication.
Arrived on time.
Made my cat comfortable.
Happy with the service.

Hazel Anthony
April 24, 2023

Compassionate and caring

Dr Bahaa was so kind and compassionate, he helped our beloved Abbie pass over peacefully surrounded by her family in her favourite spot as the sun set.

Robyn Armfield
April 24, 2023

Thank you so much for

Thank you so much for your kindness and support and care with hoii and my family
Just made it very special coming to visit Hoii at my home and putting hoii to sleep without stressing her
I will recommend you to every one I know when there fur babies need help
Thank you so much
Regards
Maree white

Maree White
April 24, 2023

Thank you

Unfortunately, we had to say goodbye to our beautiful boy last night, Dr Stuart was so incredibly kind and caring. He was so very kind to our boy, and to us all. He made a day that was incredibly hard for us, just that little bit easier.
Thank you Dr Stuart for being so kind, it meant a lot.

Danielle Harrison
April 21, 2023

Dr Lisa was extremely helpful

Dr Lisa was extremely helpful and helped my girl as she was very uncomfortable didn’t want her stressed, she was fabulous and very informative and helped me rectify the problem would definitely recommend their services in an emergency situation.

Traci Hall
April 21, 2023

Excellent service

Excellent service and more importantly my dog is feeling much better after an injection to reverse nausea. Thank you.

Leigh Ascenza
April 20, 2023

Bye bye Misty

Thank you for your compassion and kindness in saying goodbye to our beautiful tortoiseshell girl MistyMoo. We loved you with all our hearts. Fabulous 17 years of fun and cuddles.

Kay Bagini
April 19, 2023

Saying Goodbye 😞

With a heavy heart 💔 we were advised and guided to make the very hard decision to euthanize our beloved family cat Diesel, she was a big part of our family for 16 years.

Dr Stephen compassion and professionalism was outstanding.
Thank you for making a very difficult situation an honorable one that my family will forever.
Reflect on and forever remember and cherish Diesel’s time with us ♥️

Irene Pavlidis
April 19, 2023

Vaccinations

Thank you, great service. I got both my dogs vaccinated and it worked really well. Ellie and Teddy got to stay in their own environment.

Rachel Swift
April 17, 2023

Pamuk

Thank you for your services the great way to say goodbye to my dog 🐕❤️

Reyhan Peker
April 17, 2023

I was looking after my

I was looking after my son’s dog and was concerned about his recent surgery. Our usual vet was closed, so I called Pawssum, spoke to Shayne, she organised Dr Henry to visit us, all very professional, great result. Will definitely use them again

Adeline Blakemore
April 17, 2023

Happy pooch

A very efficient phone service from start to finish.Althought the first vet had to cancel i was given plenty of notice + a replacement vet for the next day. Tamara was great she was patient, efficient + helpful with advice. A much easier experience for my dog who gets very anxious going to a regular practice.

Jan McNamee
April 13, 2023

Dr Stephen provided swift consultations

Dr Stephen provided swift consultations to my cats at quarantine centre. One of my cat did eat nor pass stool for two days. After giving injections and medication, she felt much better and re-gained appetite. Thank you for the great service of Dr Stephen and the friendly and helpful staff.

Michael Lam
April 13, 2023

Vet Visit

DR Tamara arrived on time ,she was great with my old dog,medication started straight away.I would not hesitate booking another visit ,everything was so easy.Thank you for a great service, and friendly staff

marion attard
April 13, 2023

Thank you from Coco

Just wanted to say THANK YOU…
On 10 April we knew we had to make a very tough decision to say goodbye to our 19-year-old cat – COCO LATTE.
I called Pawssum and was kindly guided through the process. We did not want to distress Coco further and would rather her stay at home where she was surrounded by her family and her sister Chloe. Dr Stephen was totally amazing. He kept me informed, he helped my children (young adults now) say goodbye and understand – while I sobbed uncontrollably outside. Dr Stephen your compassion and care, and the way our pets acknowledged you with their head buts and rubs on your bag has filled my broken heart – they know a kind person and a good person…
Thanks sooo very much for helping Coco!I would recommend this compassionate service to any pet lover.

Erica Marz
April 13, 2023

Brilliant very experienced vet.

A very caring experienced vet. Would recommend him to everyone. The staff organising the home visit were very helpful, keeping me updated on his arrival time. pawssum are a great team, keep up the great work.

Kathy Presling
April 12, 2023

Great service in a difficult time

The last moments with our special boy were so difficult but our attending vet was so gentle and understanding. Our Buddy was treated with care and respect and passed at home in our arms. A truly special service.

Marina Villani
April 12, 2023

Drs advice

Thank you for the help and advice from your Vet Dr , our little boy went to sleep very gently he is in heaven and know longer in any pain , even though we had used another mobile vet ,thank yon everyone again,,
Roman Kloda

Roman Kloda
April 11, 2023

Great service

Dr Bahaa was efficient friendly and professional

Josie Ziemlanej
April 11, 2023

Compassionate and Respectful

After our beautiful and much loved old Great Dane began to rapidly and quite unexpectedly decline on a Sunday we were faced with the decision of choosing a peaceful end of life for her. Right from the very first call to Pawwsum when Mae answered she was so caring and extremely professional. Dr Beshoy who made the house call was so respectful, compassionate, gentle and couldn’t have asked for a more dignified experience. We are so grateful.

Karen Barrett
April 11, 2023

Wonderful have aVet visit on Good Friday.

My 16 1/2 dog had vomited. She refused food and water. Worried I called a Vet to visit my home. What great relief to stay home for the consultation. The Vet was caring and gentle with my dog. Diagnosis and follow up was sensible. So pleased to have a Vet visit at on Good Friday.

Anne Gill
April 11, 2023

Calming

The vet had the most calming voice and was the most respectful man.thank you very much.you made the experience so much easier.

Garth Ferguson
April 11, 2023

Erik Hristovski

Dr Stephen was incredibly compassionate and professional in helping us say goodbye to our dog, Ben. He made sure we knew what was happening at every stage of the process and let us take the time we needed to let Ben go. Dr Stephen and Pawssum made an impossible decision feel very possible, and I will always be grateful for their support, diligence and compassion.

Erik Hristovski
April 11, 2023

I was quite satisfied with

I was quite satisfied with the service provided, the attending vet was very caring and understanding

Jill McGrath
April 11, 2023

Vet Stuart, thank you soooo much.

The kindest, most compassionate vet I have ever encountered. his handling of the sad goodbye to Banksy, our beloved golden Retriever, was exemplary.

6 STARS to you Stuart.

Thank you.

The Smiths

Christopher Smith
April 6, 2023

Professional and Prompt

Booked an urgent appointment on the same day and it was accommodated. The Vet was Professional and explained things well. Home preventative treatment was discussed also. Very happy with the service.

Rachael Cook
April 5, 2023

Excellent Service

Ella my elderly chocolate Labrador first received a health consultation from the vet. After considering the options available to Ella and her age. A very difficult decision was made to let my beloved Ella go.
It was a peaceful passing she was in her own bed and kept comfortable with treats and water.
I am so glad I chose pawssum the vet came out within hours and was very respectful and ensured Ella passed easily.
Would definitely recommend pawssum to other pet parents.
Thank you
Lesley 🙏💐

Lesley Towler
April 5, 2023

Very satisfied

Was very happy with Julie,she was so good and gentle with Max,checked him out thoroughly,cut his nails(under protest from Max)and took her time advising me.
surely will recommend your mobile service,thank you.Gerda.

Gerda Vandervoort
April 4, 2023

Very happy I found you

Such a great service, thank goodness you are here to help people who need home visits.
I couldn’t be happier, it was so easy book in and have Snoopy looked after within less than 2 hours as she needed pain relief.
Five stars plus

Ellen Grenfell
April 3, 2023

Thankyou for looking after Eddie

Thankyou for looking after Eddie it was a hard choice but I know he went peacefully in your caring hands. Having come to the home made the decision so much easier.

Fiona Heath
April 3, 2023

Bahaa is an amazing and

Bahaa is an amazing and compassionate vet, who was very comforting in the worst time possible. We said goodbye to our handsome 18-year-old little buddy Niles. Pawssum Vets is a wonderful service so you can be with your pets and home in the comfort and privacy of a familiar setting. Highly recommend.

Carly Bennett
April 3, 2023

Home euthanasia

We had Dr Shadi visit our home to assess our fur baby Oz who had recently suffered a stroke and had deteriorated. He was very professional and caring. Having our fur baby put to rest in our home rather than a vet clinic was not only less stressful for Oz but also ourselves. We were given time to say our goodbyes and cuddles then Dr Shadi gently helped our Oz begin his journey over the rainbow bridge. Highly recommend Pawssum vets

Teriini Harris
April 3, 2023

Dr Nick Tan came to

Dr Nick Tan came to our house yesterday to perform home Euthanasia our beloved pet dog Charlie
He was fantastic and very respectful in the time that he spent with us.

thank you

Michael Sarracini
April 3, 2023

Gentle and respectful

Loosing a pet is painful but we were very grateful for Dr Beshoys kind, experienced and dedicated approach which helped our dog to be as calm as possible throughout.

Belinda Drake
April 3, 2023

Euthanasia service

Dr Stephen arrived within 2 hours of my initial contact with Pawssum.

He was professional, and took the time to explain the procedure and the effects on our injured cat Shelby.

The procedure went smoothly and was done with care and skill.
Thanks to Dr Stephen and I highly recommend the Pawssum Team for any veterinary services, in particular in-home euthanasia when the time is right.

David McShane
March 30, 2023

Peace for Mollie

Very caring and compassionate

Margaret King
March 30, 2023

Thank you so much.

Dr Bahaa thank you for your kind caring and understanding. I was very impressed as nothing was to much trouble for him, he certainly has a way with animals. Baylie even behaved herself and let him do what he needed to do for her. Again Thank you and will be happy to call you again.
Kindest Regards
Helen

Helen Watts
March 28, 2023

Fantastic service

I couldn’t get my dog Toby to the vet and was very unsure and nervous to get a vet to do a home visit. I was very happy with the service provided by pawssum, it was very easy to organize to an appointment online and Dr Tamara was fantastic, she explained everything and gave my dog very thorough examination. I definitely recommend pawssum and will use them again. 😁🐶🐾

Lisa Brasacchio
March 28, 2023

Caring service provided

From an easy booking system to a caring service provided. My cat Peggy was looked after. Our visiting Vet Dr. Shirley was efficient and kind, even providing follow up check ins. Thank you Pawssum

Sumi May Behsman
March 27, 2023

Peaceful goodbye for Nipper

My father was entering palliative care and could not take his old dog. We were so relieved to give Nipper a peaceful goodbye. Dad was able to farewell Nipper and four days later passed away himself. I really believe Nipper’s peaceful end helped Dad with his own passing. Nipper and Dad’s ashes are now together.

Anne Hymer
March 27, 2023

Dog

Great service treated my puppies with love and care appreciate the kindness that was shown towards my puppies.

Augustina Otuafi
March 27, 2023

Very Happy

Fast and friendly service. Very happy with the outcome and would not hesitate to use again and recommend to others.

Sandy Muir
March 24, 2023

Peaceful Goodbye to our beautiful girl

Thank you for helping our beloved Maggie across the rainbow. We appreciate the kindness and compassion you showed us throughout the whole process, from the first phone call to the visiting vet to the aftercare and cremation arrangements, it made this very difficult time a little easier knowing you were all feeling our grief. Thank you again.

Emily Rumble
March 24, 2023

FANTASTIC SERVICE – SO COMPASSIONATE

We were so grateful to meet Stephen for our visit with Simba who has cancer and not long to go. We were not sure if we required euthanasia that night as were very upset. Stephen made us feel confident that the time was not just yet and gave him some medicine and made us feel very well informed. This is the best service and one where there is less stress on your dog as opposed to going to a Vet onsite. Thank you Stephen great visit and we really appreciated it. Regards Karen & Tony. and thanks from Simba

Karen Ferrazzo
March 22, 2023

Perfect jobThe vet was lovely

Perfect job
The vet was lovely and explained everything

Adam Hechtman
March 22, 2023

Highly recommend

It was a very hard decision but the right one. My dog was at home and relaxed. If we had taken her to another vet she would have been very stressed beforehand. Kobe was our baby so it was very hard to do. We were able to say goodbye in our own time and it was peaceful and definitely much better for her in our home.
Everybody associated with Pawssum were absolutely wonderful. Thank you for caring Pawssum. I highly recommend them for your pets.

Drue Thomas
March 21, 2023

Peaceful and respectful

This is a time that no one wants to go thru- the day our gorgeous fur children cross to the other side. To make that phone call is the hardest. The understanding and compassion on this journey is comforting ,professional and respectful. The reassurance that my decision is about compassion not guilt – made me feel that I had made the right call😢

Kathleen Beech
March 21, 2023

Very professional service, and Shelley

Very professional service, and Shelley was very caring and helpful. Thanks Mary

Mary Tabinor
March 20, 2023

Great Service

Cannot fault this wonderful service. My cat is very timid, and the vet was so gentle with her. I was very anxious as my cat had been hurt and could not get a normal vet appointment anywhere. Had seen reviews from people on facebook about pawssum so gave them a ring. By 1pm vet Tamara had arrived and treated my kitty. Very professional and kind. Will use them again 🙂

Sharron Watson
March 20, 2023

Peaceful ending

Dr Beshoy was very gentle and kind. I am so glad our girl Millie had a peaceful end to life at home with her family. Every part of this service was very professional as you are emotional, and their team are very caring to your needs.
Also, very punctual as same day treatment.

Paula Reali
March 20, 2023

Dr Sugamar was respectful, efficient

Dr Sugamar was respectful, efficient and supportive.
Thank you for helping us through our gut wrenching decision.

Bernadette Shanahan
March 20, 2023

Great as always

Dr Julie is so kind and caring! I always appreciate their help. Thank you

Laura Schoof
March 20, 2023

Compassionate and professional service

The services we received when we had to make the heartbreaking decision to say goodbye to our beloved dog were absolutely incredible. Thanks to this service the stress of going to the vet surgery was removed for our beautiful girl, and we were able to say goodbye in our own home privately and in comfort. The vet was compassionate and caring, and the people who collected her for cremation were gentle and showed the utmost respect.

Sara Carmona
March 20, 2023

Peaceful end for beloved tyson

Thankyou Pawssum for a sympathetic peaceful end for our beloved bull terrier Tyson. When the difficult decision was finally made for the old fellow your vet Dr Sugumar ensured it was done with a minimum of fuss and worry, with sympathy and compassion … Tyson has joined his friends to romp and play with in a pain free happy place …. Warm regards , the Stahr’s

Danny Stahr
March 20, 2023

Fantastic

The vet was super lovely, on time. Everything went smoothly. Highly recommend..

Charmion Di paolo
March 20, 2023

Vet home visit.

The vet that came for a home consult was fantastic. He was very focused on spending time with Allie making sure she was comfortable with everything he did. A very good experience definitely use Pawssum again.

Lesley Kennewell.
March 20, 2023

Fantastic service

Fantastic service, very happy with the care from Dr Stephen who sorted out our kitten’s problem quickly and in the comfort of home. Highly recommend!

Nik
March 20, 2023

Pawssum is a great innovation.The

Pawssum is a great innovation.
The dr. who attended to euthanize a beloved waif I have cared for about 10 years was so professional, patient, courteous and quick- witted. He had to deal with a cat that had never been socialized the time she had been with me. When she arrived, she was in a very poor condition. I believe she had been cruelly treated, with possible internal injuries. It took a long time for her to gain weight and to trust, though I was never able to get closer to her than 1 meter away. Today’s mercy treatment for Fluffy was a very difficult job. I highly commend *Dr Bahaa who undertook it.
*With apologies to the doctor for not taking better note of his name. And apologies that he was wounded during the course of his work today.

Gloria Sumner
March 20, 2023

Return visit

Unfortunately I needed a return visit for my cat who later developed an infection after 3 days. Staff on phone were very helpful and got me another appointment with Tamara the vet I had previously and whom my cat was comfortable with. I was also given a discount on call out fee so was happy with that. Wonderful service and wonderful staff who go the extra mile and a few days later texted to see how my cat was going. Most impressed !!.

Sharron Watson
March 20, 2023

Wonderful

What a service. Just wonderful. Very caring too!

Rod
March 20, 2023

Goodbye babygirl

Hardest day of our lives saying goodbye to our beautiful cat misty. Dr Bahaa came to our house and was amazing. Explained the whole process and was so compassionate to us and our babygirl. She fell asleep within seconds and all her pain was gone. We said our final goodbye and cried our eyes out, but our babygirl was out of pain and at peace. Thank you for your kindness, sympathy and understanding at this very stressful time. Goodbye babygirl until we meet again💖💖

Debbie Harris
March 6, 2023

So grateful

We were blessed to find this service for our beloved dog late on a Saturday night when we were unable to take him anywhere for help. From the moment we called till the time they took him away we received nothing, but kindness and the staff were so accommodating when they delayed coming so our son could come and say goodbye. The aftercare follow up has been great too. Highly recommend this organization. Couldn’t be happier xx

Rebecca Edwards
March 6, 2023

WOW a most excellent service!!!

Dr Julie and her assistant were truly amazing with my 2 cats. I can’t thank them enough for the care they took, professionalism, kindness and gentle nature. The knowledge of Dr Julie (wow!) She put my mind at ease with a situation I’ve been tackling with for years. She provided various solutions and management for my cat with IBD, Thank you Dr Julie 🙂
I will most certainly use this service again, even on a regular basis for follow up care.

Mrs Toni Scott
March 6, 2023

Due to be a Sunday and living in rural area the peace of mind was so appreciated

My beautiful boy Wolf, suddenly became acutely ill on a Sunday lunchtime he began to vomit and have diarrhea, due to location of where we live and being a Sunday my local vet was closed and closest emergency vet wanted me to wait. For this reason I did a quick search and found Pawssum. It was a quick and easy process and within 2 hours the vet had come to our home, helped my wolf. Wonderful vet and wolf is on the mend and back to his happy self. Great service, efficient, a trusted process, would highly recommend. Thank you Dr.Beshoy

Thank you Pawssum!!!

Jessica Foster
March 1, 2023

It’s excellent good service and

It’s excellent good service and very friendly worker, and I really appreciate it very much thank you.

Luz Smith
February 27, 2023

Excellent consultation

Thank you, Dr Julia, for coming in on a Sunday to look at our cat Eddie.
It was an excellent experience, and we will definitely use Pawssum the next time again.

Kai Emke
February 27, 2023

Caring service

We found everything caring and respectful thankyou

Peta Boswell
February 23, 2023

Compassionate Care

Thank you for providing an efficient, professional, and thoughtful service at a very distressing time for us.
Our 18 year old Sammy became ill very quickly on a Friday evening.
Within an hour of our first contact, vet Elena was at our home and helped our Sam peacefully on his way.
At every step of the way communication was very clear and delivered with compassion.
Thank you.
Carmel, Bruce & Sam

Carmel Claridge
February 22, 2023

A very professional and compassionate service

Thank you for the compassionate understanding and professional service provided to me and my beloved Golden Labrador.

Patti Battilana
February 21, 2023

Compassionate and responsive

I was so relieved with the prompt, compassionate and respectful care provided for my 22year old cat at the end of his life. I would recommend the service. It was a timely and professional service.

Di Gurdansky
February 20, 2023

Very happy

I am very happy with the vet visit. Very professional and friendly. Most importantly my cat Angel was comfortable with the vet.

Donna Johns
February 20, 2023

Highly recommend

Extraordinary service from the moment we had to book a euthanasia service for our dearly loved 17-year-old Burmese Charlie. Rebecca on the phone was understanding and guiding. Dr Julie and her colleague arrived on time. They were both lovely, gently talking to Charlie and us and his other 2 Burmese brother and sister. They acknowledge our love and make Charlie ever so comfortable treated him with dignity, respect and kindness. I cannot fault this service and highly recommend if you are unfortunate to need it. RIP Charlie and thank you Pawssum, Rebecca, Dr Julie and your colleague you do a wonderful service in the most unfortunate moments in our lives. Gray family Northcote.

Simon Gray
February 20, 2023

I would be using pawssum

I would be using pawssum home vet service again as I rang on Sunday to make an appointment and the vet was out on Monday and on time. great service.
I will be recommending to family and friends.

Sharon Cooper
February 15, 2023

Alfie Visit

DR Stuart was amazing and my 2 year old twins thought he was great after they sussed him out and What doing with their cat. It actually was a stress free appointment. Thank you again for helping Alfie she is so much better
. Mobile vet is Amazing.

Kirsty
February 15, 2023

A peaceful passing

Vet was so considerate, gentle and caring when he put our old sick dog down. It was a beautiful send off. We would have given or a 5 star review. But we had booked our vet for a certain time 2 days beforehand. As we planned to make our dog’s last day go smoothly, but through no fault of his own, our vet had to deal with an emergency. We hope the animal was saved. But we had no choice but to wait between 1-1.5 hours for him to arrive. Apart from that we would definite consider using PAWSSUM again. Thanks for making my dog pass with dignity & peace.

Jeanette Mackenzie
February 15, 2023

Amazing vet

What a wonderful vet Kellie is! So good with my big dog and went out of her way to help. Can not recommend her enough

Michelle Prophet
February 13, 2023

Vets on Wheels- a great idea!

Great experience. Vet arrived exactly on time stated. Thorough examination and an overall wonderful, stress free experience. Both for myself and our cat, Ally. Will definitely use again!

Jane Parkhill
February 9, 2023

Fantastic experience

We couldn’t be more grateful for Dr James! It was the calmest vet appointment that our 22mth old GSP has had. Having dr James come to our home meant Jethro was relaxed and not anxious to leave the room. We received treatment for his paw infection as well as follow up emails to check on our pup. The whole experience from booking – consult- payment and follow Up have all been very convenient and positive. Thank you to the Pawssum team!

Jessica Struthers
February 9, 2023

Feed back

Excellent service

Alathea Livingstone
February 8, 2023

Fantastic service

Kel was fantastic and provided a wonderful service to my cat Lily. Lily is now much better!

Sarah
February 7, 2023

Awessum Pawssum

Having had a negative experience with the hospital, after our cat had been attacked, he became increasingly unwell.
Not satisfied with the diagnosis I received I contacted Pawssum. Dr James came out with his lovely colleague. To say they were both fantastic is an understatement.
They both handled Dusty with gentleness and showed great care. They did what they needed to clean and observe his wound and provided him with the appropriate antibiotics and pain medication.
I highly recommend Pawssum and will definitely use their services again.

Silvana Travaglini
February 7, 2023

Wonderful service

Our vet was wonderful. She thoroughly checked our dog and gave him some much needed pain relief and gave us great advice.

Emma Philipson
February 6, 2023

Very compassionate!

Pawssum were easy to use and very communicative. Dr Sharmila was amazing! She made the process of putting my beloved Silk to rest a really good experience. The cremation company I booked with them was there waiting until I was ready to let them take my dogs remains away. Thanks, Pawssum Would highly recommend these guys and will definitely use them in the future.

Anissa McCreath
February 6, 2023

Pawfect

Fantastic services .. reliable kept in contact with me as the job was allocated .. I called the team. About 6pm and the Dr Shadi was there by 730 .A true gentleman with my baby explained everything so well caring took his time caring with both my baby and I .. couldn’t recommend this service more highly .. my baby’s all thanks so much Dr Shandi

Suzanne Wilson
February 6, 2023

A Very Caring Service

Dr Tamara helped us to say goodbye to our beautiful 15 year old spoodle Eddie. She was extremely calm and caring and explained the whole procedure beforehand and during and made a fuss of our little man. Eddie remained calm and at peace being in his own environment and surrounded by his loved ones. Thank you Dr Tamara.

Michelle Stanton
February 6, 2023

Euthanasia service

Hi,
Dr Henry came to see Bella on Monday evening, January 30th.

He was extremely professional, and took the time to properly explain the procedure and the effects and likely outcomes.

The procedure went very smoothly, and while it was extremely sad to have to put our dog down, it was done with care and skill.

Bella passed on quickly, surrounded by those who loved her.

Thank you Patrick Morgan

Patrick Morgan
February 3, 2023

End of life decision

A very good experience! I could not wish for a better vet and person to handle this incredibly difficult end of life decision we had to make for our beloved Missy. Thank you Dr. Stephen!!

Claudia Rafail
February 2, 2023

Much Needed Service

Pawssum made a tragic decision day so much less stressful for me by allowing me to request a vet for later the same day at short notice so I could focus on spending the remaining hours with my beloved baby instead of trying to call around various vet practices. Dr Tamara was incredibly compassionate, gentle and respectful. I will always remember the space she held for me and Vince as he passed away to fly high.

Lizzie Hibbins
February 2, 2023

Thankful

I am very thankful to Vet James and staff for their efficiency. I found everyone connected with the consult for my dog extremely, helpful, caring and polite from the phone call to the visit. My little girl is acting more like herself and improving each day. (Thanks for the info too.)

Carol Sinclair
February 2, 2023

Merlin

From the moment I called, your service and follow up was quick and efficient and went above and beyond
I am really grateful for the kindness which we received from everyone we came in contact with
Dr Beshoy was amazing
I thank you on behalf of Merlin and all of us for helping us through a very hard time

Kay Hiramanek
February 1, 2023

Thank you, it was very

Thank you, it was very reassuring to have Spice checked by Dr Beshoy.

Julia Cotton
January 30, 2023

Excellent Service

Dr Beshoy was very kind and gentle with Ebony. She woke up paralyzed from waist down, was almost 14 years old and in a lot of pain. Ebony was humanely put to sleep, and everything was explained as he went. The staff on the phone were also very kind and helpful.

 

Christine Dunbar
January 30, 2023

Caring and compassionate

Dr Beshoy was incredibly kind and compassionate in looking after our beautiful girl Goldie who he had saved following a stroke year earlier. Our darling fur baby had become paralyzed that day and she went to heaven with peace and dignity.

Lee Sunaklis
January 30, 2023

Compassion and care

Dr Sugumar was very caring and helped comfort us on a very difficult day. Our little man was so comfortable as he passed, nothing like the anxiety he used to feel going to the vet. Thank you so much.

Paul Cooper
January 27, 2023

We cannot thank Dr Bahaa

We cannot thank Dr Bahaa enough for his compassionate and professional service. He told us what was going to happen and gave us time to say goodbye. 5 stars is not a higher enough rating for the job he did and manner in which he did it. The Nordin family.

Anne Marie Nordin
January 24, 2023

Fast friendly reliable

Reliable and super friendly service
Made the last moments of my baby boy peaceful and comforting
With reliable pricing
Would highly recommend

Glen Dicker
January 23, 2023

Peaceful farewell

We had Dr Bahaa come to our home to give our final farewell to our beautiful Boxer Ali. He was so lovely and sensitive but also professional and made sure that we all understood what was being done and walked us through it from start to finish. He gave Ali the most respect and love while he was there and we could not be more grateful with his service.

Peta Todd
January 23, 2023

Kind and Efficient.

I have used this service twice and have found it to be so thoughtful and helpful.Excellent vets and so very kind.Booking was very easy and I would highly recommend Pawssum.Very easy to have the vet come at a convenient time and so much less stressful. Awesome service. Thank you so much.

Helen Purse
January 23, 2023

Good service just weekend rates a little excessive.

I called pawssum vet for a home visit for a dog consult I found the call centre polite in dealing with my concerns about my dog’s injured paw as he was limping and they sent a vet with in the time frame they said they would.
The vet was courteous and gentle in dealing with my dog and quickly treated the animal
The vet gave me the medication required some antibiotic tablets and antibiotic cream and instructed me on how to apply it
I just found the weekend rates a little excessive but my dog is better and that’s what’s important…thankyou Pawssum.
For your quick response.

Regards
Sal

Salvatore Crino
January 23, 2023

The Vet Dr Shar was warm.

The vet Shar was warm and attentive to our dog. She provided me with details of care and possible other health checks to talk to our local vet about when I do a general visit.

Charlene Sprott
January 23, 2023

Humane Euthanasia

Dr Bahaa was very kind and gentle with my beautiful girl, Chloe as she was put to sleep peacefully. It was a difficult decision make, but I know it was the right one for Chloe.

Christine Marion Bown
January 20, 2023

Kind & Caring

Dr Bahaa was very kind & gentle with Kobe and the fact that he was able to end his journey at home where he was happy & comfortable was the best possible outcome for us all.

Deb Withers
January 18, 2023

I’m so glad you came

I’m so glad you came and gave my dog a peaceful death. Dr Sharmila was kind and caring. I cannot fault your service. Thank you.

Ruth Brotchie
January 18, 2023

I wish we had known

I wish we had known about home euthanasia for our previous pets. It was such a peaceful process for our beloved Indi and that made saying good-bye to her much easier. Thank you Kel

Linda Daniels
January 17, 2023

Thank you dr Shadi for

Thank you dr Shadi for your professional service. Our 20 year old beloved cat became seriously ill and we had to face the inevitable. dr Shadi ‘s reassuring explanation and compassion made that hard day more bearable. What an excellent service and so much better for our beloved old boy to go peacefully a home surrounded by family members including a four legged one. We used Pawssum services the first time but won’t hesitate to call again if needed.

Eva Baranyai
January 16, 2023

Dr Kel was absolutely amazing!

Dr Kel was absolutely amazing! She talked with me while she was preparing my dog to be put to sleep so that i could be strong for him. Once the procedure was over she comforted me and made sure i had support available. She was sympathetic and also reassuring that we were making the right choice.

Kyra
January 16, 2023

Would recommend Pawssum

Celeste was kind informative gentle and supportive.
I really appreciated her assistance.

Thanks

Sue

Susan White
January 16, 2023

Very caring vet

Thank you for the care you gave our dog Bailey. Honest and compassionate we thank you. Lisa and Tony

Lisa Westaway
January 16, 2023

Thank you

I’ve written a google review for Steve and your company both on Google reviews. Thank you so much for everything.

Jessica Cook
January 16, 2023

A very kind and caring vet

We were able to book a vet so quickly. Dr Stephen was kind, supportive and thorough – he made the sad process so much more manageable.

Sarah Langmore
January 16, 2023

Tahnee Rafferty final breath.

I rang Pawssum as I wanted a Vet to attend at our address — Dr Nick was allocated the task of sending our old puppy on her final journey.

He arrived on time and was very sympathetic to our wishes and obvious distress —

the procedure was carried out with feeling and complete comfort for Tahnee.

Thank you all at Pawssum so much for your wonderful service.

Graham Rafferty

Graham Rafferty
January 13, 2023

A Peaceful Goodbye to Oska…

While this feedback is difficult to write, it is also something that we would like to share…

I cannot recommend Pawssum enough. I had no idea this type of service existed until we had the need for a home visit to put our wonderful little dog Oska to sleep.

From the very beginning every detail was explained about at home euthanasia. It was then followed up with an email explaining the full process.
The vet that came to us was Dr Stephen. He allowed us to do things at our own pace and was extremely caring.

As much as it was hearth wrenchingly difficult, this was the most caring, perfect way to say goodbye to our wonderful little mate.
Oska’s final departure was dignified, and the extra touches were much appreciated.

Thank you again…
The Warren Family

Kim Warren
January 10, 2023

Great experience, on time, lovely

Great experience, on time, lovely Vet! Edward feeling better! Amazing service! Grace was a great help on the initial process, quick and efficient and caring!

Velear Renfrey
January 9, 2023

The vet that came out

The vet that came out to our home was so respectful of the situation we were very emotional and he just stayed extremely professional. We would highly recommend this service. Our beautiful girl was very relaxed through the whole process. Thankyou Pawssum for making this a much nicer experience and her being comfortable at home

Sally Waters
January 9, 2023

Very professional service. Thank you

Very professional service. Thank you for taking extra care.

Kerry Corker
January 9, 2023

Thank you for your care

We are extremely grateful for the gentleness, sensitivity and expertise from Kel in ending the suffering of our dog peacefully in our home with his favourite humans around him. The respectful follow-up removing him for cremation was also much appreciated.

Pamela Phillips
January 6, 2023

Excellent Service

Pawssum Vet coming to our house on public holiday for our Benji was very good as we could not have taken him anywhere without a great deal of distress to Benji and our family Vet was lovely it was a very sad day but would recommend the Pawssum sevice

Avis Dunne
January 4, 2023

Great service

Great service

Maggie Szymczyk
January 4, 2023

Peaceful experience

We would like to thank Kel so much for her incredibly caring and compassionate nature. It is never pleasant to say goodbye to our furbabies and she made the experience for us and Toby very gentle and peaceful. We can’t thank you enough.

Susan Vasovic
January 4, 2023

Compassionate and caring

Dr Nicholas handled the situation very professionally and compassionately. Much appreciated. Thank you.

Donald Edgar
January 4, 2023

Thank you.

Excellent service from first point of contact to having Dr Kelly arrive to treat my dog. She was kind, considerate of both of us, and very thorough.

Irene Heath
January 4, 2023

Vet lovely

Vet was lovely and assisted promptly.

Esther Kaloci
January 4, 2023

Thank you

Thank you for making the end of life experience for my beloved dog peaceful and comfortable in her home.

Louise Bode
January 4, 2023

Caring and compassionate

I made the heartbreaking decision to send my beautiful little girl over the rainbow bridge. She lived a long life (20 Years), but she was failing in her health due to her age, her mobility and wellbeing, her quality of life was declining rapidly. I knew it was time, as much as i didn’t want to let her go, I knew i had to make the booking. Knowing that she would be at home, rather than a sterile vet clinic, made the decision that much easier and less stressful for both of us as I was an absolute mess. Julie was very caring and understanding of situation and treated her with respect and care. I booked the appointment at 9:30am for 11am thinking that it may take some time to respond, they contacted me almost immediately to confirm a time which was for 11am and clarify the costs etc. I recommend this service to anyone who, like me is an ugly crier and would have even struggled to drive home, but more importantly who wants to see their loved fur babies to be comfortable at home when they pass.

Bree Neve
January 4, 2023

Very helpful and sympathetic

Very helpful and sympathetic the vet Dr Bahaa was so understanding he explained everything in detail and quietly went about his business after we had all loved our dog. I held him as he left us and the vet stayed until he was sure we were all OK

Susan James
January 4, 2023

Excellent service

Thankyou for the prompt and professional advice we received when my 12 week old kitten got caught in a closing door. The telepet call was easy and the vet thorough, professional and patient. Our little girl is fine but we were very worried. The Vet put our mind at rest and advised on what to look out if she showed any signs of distress. An excellent service which I will recommend to firends and family.

Thank you!

Jean Waghorn
December 30, 2022

Amazing service and sensitivity from

Amazing service and sensitivity from all involved.

Huge thank you to Mae for your excellent communication during what was a difficult decision and time for our family with our dog Alex. Touching base with us afterwards was very thoughtful.

Outstanding empathy and expertise from Dr Stephen, who held our appointment very late in the evening. You enabled our beloved family pet to pass with dignity and kindness.

Carla Mountney
December 30, 2022

Fantastic service – great peace of mind

Of course our most precious furry friend Harry developed a first time limp over the Xmas break. With our usual local vet off until January 3, we couldn’t bear the thought of him having to wait to get looked at.
The service was great. Arrived when they said they would, were really thorough with the assessment and no need to try and get Harry into the car – saving him even more discomfort.
Couldn’t recommend them more highly. Thankfully the consult thinks it’s only a minor sprain, but at least we have peace of mind and more importantly, Harry has some medication to make him feel more comfortable while he is on the mend.

Brett Gaines
December 30, 2022

Thank you

Thank you for not making ny beautiful Saffi dog wait to rest in peace.
Thank you for your kindness, gentleness and understanding to both my self and my lovely friend.

Joanne Matthews
December 30, 2022

Quick, kind care

The response was swift from the time I called. The Telehelp to the vet visit was respectful and helpful. Our old girl was given a dignified exit surrounded by her family. It’s a hard decision to make but it was made easier by this team.

Elizabeth McIntosh
December 30, 2022

Excellent service, lovely gentle vet

Excellent service, lovely gentle vet Tamara. Would use u again. If i need to put Cassie to sleep at home would do it with you. Do u take dog with u to get ctemated ?

Sandra Woolley
December 30, 2022

Friendly & Helpful Service

My cat is very distressed by car trips, so this service was very helpful to allow her to be seen with minimal stress.

The attending vet (Dr Bahaa) was very friendly, gentle with my cat and clearly explained the treatments she needed.

I was unsure about booking a mobile vet service, but now would definitely recommend to others who need or prefer a home visit for their pet.

Anon
December 28, 2022

Thank you Pawssum!

We could not be happier with Pawssum and Tamara the lovely vet! We were very worried about our elderly great dane and needed vet attention on Christmas morning. The emergency vet clinics we called all said it would be at least a four-hour wait. As our dane was unwell and is a very timid and anxious girl we really had no idea how we were to cope. Then I rang Pawssum who were amazing, sending a fabulous vet to our home just one hour after our call!
Tamara thoroughly examined our dane and also our arthritic pug, diagnosed the issues and gave our dane a pain injection, clipped her toenails, and gave us ongoing medication and scripts for both dogs. They are both so much better and happier and we couldn’t be happier too! Thank you for everything. Pawssum and Tamara will be our first point of call from now on.

Sharyn Belcher
December 28, 2022

Extremely caring and informative service.

Extremely caring and informative service.

Ron Chaytor
December 28, 2022

Gold service

Outstanding service provided. They came to our house and offered the most wonderful service to our family. Unfortunately our dog Coco was not well. The team were very caring, sensitive and listened to our family needs. Nothing was a problem in taking the upmost care of our girl. It was a public holiday and yet these people went out of their way for our Cocos final moments. We cannot thank them enough for being there at this heart wrenching time, we fully recommend Pawssum for anyone needing outstanding treatment for their beloved animals.

Jason Drysdale
December 28, 2022

Made a very sad day a warm memory

The kindness shown to us and our beagle, Alfie, at such a sad time will always be remembered. Dr Bahaa was so lovely and thoughtful. I am very relieved I chose Pawssums over visiting a vet surgery. Being at home was 100% better for my family as well as for Alfie.

Laura Haywood
December 23, 2022

Gizmo

This is the 3rd time we have used pawssum for at home Euthanasia. The vets are all lovely to deal with and make it so easy to deal with the fact that our pet needs to be put down. It is an amazing service and is more comfortable for our animal. Our dog Gizmo had been unwell for about a week and wasn’t getting any better and was getting quite snappy and angry as he was in pain. Pawssum were amazing with him.

Bianca Halliday
December 23, 2022

The passing of Bob the dog

In many ways it was more than we could have hoped for. Bob passed away very peacefully. Dr. Bahaa was a calming presence – explained what would happen clearly – then gently sent him on his way.

If only we could have such humane treatment of humans!

Thank you Dr. Bahaa and pawssum.

Best wishes,

Mark

Mark Patterson
December 21, 2022

We were so comforted by

We were so comforted by the beautiful Dr Bahaa ‘s professional service. He was compassionate and allowed us time to say goodbye to our beloved Lucky.
Gold star ⭐️

Julie Sweeney
December 20, 2022

As hard as it was

As hard as it was it was nice to be able to say goodbye to Midnite in her own home. To have all of us around her.

Cath Dombroski
December 19, 2022

Great service. My cat Shadow

Great service. My cat Shadow shy around strangers, so it was great to have vet come to my home. Dr Stuart was great with Shadow even though Shadow was abit of a struggle to handle Stuart was calm.

Phillip Adam
December 19, 2022

I have the utmost respect

I have the utmost respect for the service that was provided for me and my very precious little Chihuahua. I was absolutely dreading this visit but Dr Bahaa was extremely compassionate and made it as comfortable as possible. He was informative, professional and extremely kind. It isnt a cheap service but well worth the peace of mind i got from knowing my little girl was in her own environment and relaxed as possible. Thank you!

Carol Gale
December 16, 2022

friendly and mindful of the

friendly and mindful of the situation.
Thankyou for making the experience the best it could be under the circumstances

Vanessa Davy
December 15, 2022

Convenient and helpful

This was a huge relief. Dr Ivy was patient with both my dog and me, ensuring my dog’s sudden eye condition wasn’t an emergency. The treatment was helpful and affordable as was the follow up advice for my dog’s condition.

Candice Krynauw
December 15, 2022

Caring, Kind, Efficient

Thank you for your prompt service and your follow ups. Pawssum Pets is awesome and we will definitely call on you again.

Mandy Beart
December 14, 2022

If the love we had for Ricky counted for anything he would have lived forever

Thank you Pawssum for making the heart breaking process that little bit easier to manage.
When we first saw Ricky in pain at 630am on Tuesday 6th December we made the unenviable decision to put him in a better place.
We contacted Pawssum whose processes were amazing and a vet was arranged to attend our home at 1030am the same day.
To be able to sit with Ricky during this extremely emotional process will be an everlasting memory knowing the process was painless and he has gone to a better place.

Thank you Pawsumm for all you did.

Regards
The Holland Family

Rex Holland
December 12, 2022

Pleased with Pawssum

We are very happy with the service provided by Pawssum. From the initial prompt reply, to the Professional and courteous service, we highly recommend Pawssum for your pet’s requirements. Our dog is much happier, and on the mend. Thank you very much Dr Bahaa, and thank you Pawssum, we will definitely continue to use your services.

Tanika Smith
December 8, 2022

Excellent service. Prompt, friendly, caring

Excellent service. Prompt, friendly, caring and kind. Luna, our dauchshund, feel in love with Stuart, and wanted to race off with him🥰 even after been given two needles! Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Fiona White
December 7, 2022

Heart breaking decision made so much more bearable

Dr Sharmila was so lovely, sympathetic and professional and made this process much easier to deal with.

Hayley Owen
December 7, 2022

Caring and compassionate

Dr. Bahaa was kind caring and compassionate.

David Polmantuin
December 6, 2022

Pawssum were there for our dearly loved Derango

We contacted Pawssum because of recommendations, their extended hours and obvious professional approach.

We were uncertain if Derango could heal and so relied on Dr Bahaa’s experience, diagnosis and support.

Derango passed peacefully with doctors’s assistance.

Derango was comfortable at home with us. So pleased he was in his bed and familiar surroundings. He passed quietly and relaxed.

We really appreciated Dr Bahaa’s obvious compassion and understanding when looking after Derango during his passing.
Please pass on our gratitude to him
We are so very happy we contacted Pawssum.

Pawssum organised for Derango’s cremation and assisted us with decisions. Phone conversations were handled delicately from my original call and included respectful sms and emails. Staff were so supportive and understanding.

We highly recommend Pawssum for all in-home pet attention. Thank you, Ann Dow

Ann Dow
December 6, 2022

Excellent support for the toughest decision

Dr Nick’s assurance helped me accept that my choice was the right one, despite the heartache associated with stopping Jasper’s pain.

Hugh Buttsworth
December 5, 2022

Very Professional and caring

Dr Stephen was incredibly patient and caring during our beautiful Skeetahs euthanasia.

A nice service during one of the worst days of my life.

Michelle Keppler
December 5, 2022

Molly

Doctor was lovely. Kind and gentle with my cat. Explained process for future in terms of specifying if a call-out is urgent—which this would have been classified as.

Jilly Lycett
December 5, 2022

Amazing Customer Service and understanding.

100% recommend Pawssum. Amazing customer service even in the most difficult of times. Bennett was our vet and was incredibly understanding and easy to deal with.
Was the hardest discussion I have ever had to make but Pawssum made it that little bit easier.

R.I.P Kobe

Scott Poll
December 5, 2022

Positive and professional home vet visit

I am very happy with the professional and caring attitude shown by the administration and vetinarian staff at pawssum. I highly recommend their services.

Margaret Sutherland
November 29, 2022

Dr Stephen was very kind

Dr Stephen was very kind and caring – Zimba passed away very peacefully 😥😥😥

Margaret Campbell
November 29, 2022

Fantastic service. Dr. Bahaa

Fantastic service. Dr. Bahaa had a Lovely caring approach. I am very glad we used your services. Rio died peacefully at home in the backyard with us by his side.

Stephanie Russell
November 25, 2022

DOG PEACEFUL HOME EUTHANASIA

It was so much less traumatic for us at this very sad time to have Dr Beshoy come to our home. Our darling boy was in his home environment so much better than going to the veterinary hospital. Thank you, Dr Beshoy,

Wendy McCartan
November 24, 2022

Calm during a tough time

Dr Stephen came and helped bring our dog peace. It was very sad for my partner and I but Stephen’s quiet, solemn and respectful manner made the day as bearable as possible.

He explained all of the elements very clearly and gave us time to process and say goodbye. Thank you doctor.

Sigrun Mikula
November 23, 2022

Excellent service from Doctor Stephen.

Excellent service from Doctor Stephen. Very thorough in examination.

Lyn Blair
November 22, 2022

Great service

I’ve used Pawssum twice now for my cat who is not friendly with strangers. Both times I have had a fantastic experience. The vets were professional, made my cat feel at ease and gave great advice/support. I would highly recommend this service.

Rebecca Harding
November 22, 2022

Peaceful euthanasia

Making the decision to euthanise your dog is an incredibly hard and sad decision. From the moment I called pawssum to the end, I was greeted with nothing less than kindness and compassion. The vet who came out was so caring and respectful and made an incredibly hard situation more bearable. I feel my dog got the best treatment and is in a better place now. Thank you again

Natalie Qamar
November 22, 2022

Wonderful Out of Hours Service

Such a great afterhours service when you have a sick dog at home on the weekend.

Great communication regarding when the vet would arrive from our very first contact with frequent updates to follow.

Dr Stephen was very thorough, kind and knowledgeable. He provided medication and made our dear dog comfortable, which put our minds at rest too.

I can highly recommend Pawssum and we are very grateful for their service.

Gill Wilson
November 22, 2022

Jets euthanasia

I was very impressed with the vet from Pawssum, he explained what he would be doing from the start to the end with my sons dog. Thank you.

Barbara Taylor
November 18, 2022

Very happy with the service

Very happy with the service provided to Heloise on Monday 14th November. Heloise felt safe, and able to co-operate with the vet. She can be timid, and is easily distressed, so it was really good that she could be treated without trauma. Many thanks!

Raynor Ewart
November 18, 2022

Thank you

Thank you for the great care your vet took in putting my cat Snook to a peaceful sleep
Please thank your vet for this.

I would recommend pawssum to give your pet a peaceful painless farewell.

Thank You
John Preston

John Preston
November 14, 2022

Very professional and compassionate service,

Very professional and compassionate service, thank you.

Geoff Peart-Tang
November 14, 2022

Vet was very thorough with

Vet was very thorough with my old dog and provided various treatments/medications for his bad skin health.

Paul Keoghan
November 14, 2022

Great work the kittens look great

My kittens are healthier now the vet was great

Michelina Ranieri
November 8, 2022

Farewell to my poor puppy

What can I say… there was nothing pleasant about what needed to be done.

My puppy was suffering and I had to make the hardest decision I could ever imagine!

However, pawssum were very helpful and kind throughout the process and really did provide an entire solution so there was nothing more to organise afterwards.

Jason Bradshaw
November 8, 2022

Sooo AWESOME!

We were sooo impressed with the humane way they dealt with not only our beloved Hunnee but also us! We could not have asked for more- they understood the pain we were going through as we fought letting her go! Highly recommended…

Yolanda Lyons
November 7, 2022

Thank you

We said goodbye to Gypsy outside in the sun.
So much better for her at home.
Dr Lucy was lovely and caring.

Wendy Wilson
November 7, 2022

Thank you for your service

Thank you for your service very caring and understanding allow us too spend as much time with our beautiful boy Jessie before he crossed 🌈

Rod Simpson
November 2, 2022

Caring and understanding home visit

Caring and understanding home visit from the Vet…..thanking you..Gary & Kathy

Gary MacDonald
November 1, 2022

So Thankful

As hard as it was I want to give A Big thank you to dr Natalia for all that you done.. to see the emotion and dedication u had marley took a liking to u and it must of been hard for u to put our fur baby to sleep. But you came In to our home so calm and full of emotions yourself and explained everything perfectly considering We were a mess. You really put us at ease you are amazing. Thank you for giving our Marley girl the dignified send off she deserved.

Kylie Adamczyk
November 1, 2022

Beautiful and Grateful

A Big thank you for all that you do.. it must be the hardest job putting our fur babies to sleep. But you came In to our home so calm and softly spoken and explained everything perfectly considering we were all a mess. You really put us all at ease and my hubby and kids all agreed.. you were awesome. Thank you for giving our Billy the dignified send off he deserved.

Raylene Wynyard
October 28, 2022

Fast and Reliable Service Round the Clock

Thanks to the Pawssum team for arranging such an urgent service for my dog. It’s all about commitment and dedication. Under pretty critical situation for my dog in the quarantine center, it’s fortunate that Pawssum found Dr Sugumar for me. My baby felt much better on the next day. I will recommend their service and engage again.

Iris Leung
October 28, 2022

Our last goodbye

Saying goodbye to our beautiful Chutney was the hardest decision but Dr. Natalia made this process a little easier with her kindness & support. Being at home when we said our final goodbye meant Chutney was surrounded by her most loved, she was calm & comfortable. Thank you.

Titania Whild
October 27, 2022

Euthanized pet dog

Dr Bahaa was great. He took his time and showed great compassion. He explained everything to us 10 out of 10

Tony Nisbet
October 24, 2022

My beautiful sweet gentle boy.

Euthanasia my dog.

The vet was very caring, helpful and prompt and professional. Such a lovely man.

And Customer service helpful and thoughtful.

Angela Perosa
October 24, 2022

Excellent service

The service we got was exceptional, Dr Sharmila was very gentle and careful putting our beautiful dog Down peacefully on his favourite spot on the couch.
She was empathetic and gave us all the information we needed to be informed of his passing.

Nicole Pastusin
October 21, 2022

I would recommend Dr Shadi

I would recommend Dr Shadi to everyone who needs assessment and assistance for their pets.
Very professional, caring and compassionate service that help us to make the right decision for our beloved dog.

Maria Strzebonski
October 21, 2022

Excellent service!

Pawssum were great. The lovely Vet Dr Pete, who came to our home to euthanise our darling dog Max, was professional and experienced, but also so very kind, gentle and understanding. He didn’t hurry and let us take our time to be with Max before and as he passed and showed great compassion and respect for Max and for us and our obvious sadness. We have other senior animals and will definitely use this service again, as long as we can book Dr Pete. Thanks to all concerned for your caring and kindness.

Wendy Bryan
October 21, 2022

I would recommend to anyone

I would recommend to anyone to use this service.

Joanne Tyley
October 17, 2022

The Vet came quickly

I was very pleased with the thorough examination provided by the vet as well as the information clearly communicated to me.

Clare Torma
October 17, 2022

Very Sad Time

For what was a very difficult and distressing decision to put our beautiful LLOYD to sleep was made so comforting by having the option for it to be done at home outside in the sunshine surrounded by his family. The vet was so caring and gave us all the time we needed to say our goodbyes. Such a beautiful peaceful experience for all involved. Thank you pawssum🙏🏻

Bronwyn Newman
October 13, 2022

Couldn’t recommend more

The Pawssum team made one of our hardest day go as best as it could possibly have gone. Grateful for their professionalism, kindness and empathy.

Alex Francois
October 12, 2022

AMAZING

What an AMAZING service that you provide. Such professional and compassionate staff that are there to help every step of the way.

Thankyou for making our Fur Baby’s journey over the Rainbow Bridge a positive and lovely experience for us all

Dee
October 6, 2022

Relief

I really thought my 12 yo Border Collie was having his last day, but the vet was so reassuring and empathetic, gave him antibiotics and pain killers, so happy, will use pawssum when the inevitable day does come.
Thankyou!!

Joanne Sanderson
October 5, 2022

Pawssume are awesome

Everyone from the 1st phone xall was fantastic. The website is easy to navigate. Stephen was on time & brilliant. Thor is going fantastic

Tony Baillie
October 5, 2022

Thank You

Thank you Pawssun and Dr Lucy for a peaceful goodbye to our beloved dog Juno. One of the most painful days of our lives was made a bit easier with your service and compassion.

Rebecca Hickey
October 4, 2022

My Boo Boo 😘

Very helpful at a very trying time! Quick friendly caring service! Helpful with payment selection. The vet who came to the house was lovely caring and kind towards myself and my pooch Boo! Which made saying goodbye to Boo a little bit easier. He made sure my girl was calm comfortable in her home environment and helped her to go to rainbow heaven peacefully 🌈 Thank you!!!

Susan Lord
October 4, 2022

A very compassionate & caring

A very compassionate & caring service at a difficult time for the family.
Dennis our wolfhound was always stressed when visiting our normal vet surgery so when the difficult decision to euthanise due to bone cancer we wanted him to be as comfortable & relaxed as possible.
He passed stress free in his favourite place by the fire.
I have no reservations recommending this service.

Mark Coleman
October 3, 2022

I would highly recommend Pawssum

Dr James was kind, gentle and respectful on Tuesday when our much loved Basil sadly passed away.
Thank you so much for your loving care on a very sad day.

Philippa Langmaid
September 30, 2022

Efficient and knowledgeable.

Dr Kelly was good with Ferris.
She was helpful in organizing his scripts at the local chemist for us.                       Thank you very much.

Ainon Pillai
September 28, 2022

Thanks Pawssum for Dr Natalia

Amazing support for our cat from Dr Natalia and the Pawssum team, initially on a public holiday. Great communication and updates.

Graham Winkelman
September 27, 2022

Thank to Dr. Beshoy.

Thank you to Dr. Beshoy. Our cat passed away peacefully. The service was quick and smooth, also with lots of respect.

Nathan Chen
September 26, 2022

Outstanding Service

From the very beginning I found pawssum clearly explained everything to me. My vet arrived on time and was very empathetic. He called my cat by his name and wrapped him in a lovely blanket and placed him in a bed. He just looked asleep. He placed a rose on his bed before he shut the door and drove off. I’ll be spreading the word about this great company.

Rose Dunlop
September 23, 2022

Euthanasia

Our 20yo cat got terribly unwell and needed to be euthanised on Father’s Day, also a Sunday. The Pawssum team immediately responded and supported us and took care of every aspect including cremation and return. It was especially nice to also receive the framed paw print, fur clipping and candle as part of the cremation cost. We were devastated by the loss of our family member however the whole experience could have been much worse without such holistic support, right down to the lovely lady who brought our Louise home.

Charity McAleer
September 21, 2022

Dr Lucy was great.

Dr Lucy was great. Thank you

Laura Schoof
September 16, 2022

Great service

We had to say goodbye to our long time dog.the vet was so lovely and compassionate. Our boy passed away peacefully in the comfort of his own home. They really understood how heart breaking it was, and gave us time to say goodbye.

Azizza Priori
September 16, 2022

The most positive experience

The experience and total dedication of this service was such that do not hesitate if your pet is sick, they are the best option for the wellbeing of your pet.

Christine Schmidt
September 16, 2022

Great service.no suffering for my

Great service.no suffering for my car…She went peacefully..
I❤️ you Lolita.

Mercedes Aguilar
September 16, 2022

She went peacefully.I❤️ you Lolits

She went peacefully.
I❤️ you Lolits

Mercedes Aguilar
September 16, 2022

Great Service

I was extremely impressed with this service. Freddie has high anxiety issues but Dr. Natalie was so patient and caring with him. I would definitely use this service again espresso with Dr. Natalie

Anne Weightman
September 14, 2022

Dr Steve was lovely, my

Dr Steve was lovely, my cat had to be sedated as he is very anxious. Steve was patient and explained everything well.
Omni is improving.
Thanks

Carolyn Webb
September 14, 2022

Very caring and professional

Very caring and professional

Felicity Jackson
September 13, 2022

Couldn’t be better. Thank you.

Couldn’t be better.
Thank you.

Dee Napier
September 13, 2022

My beautiful Frank

My boy had cancer n he was fine but started to suffer so quickly within 40 mins we had vet care n he was sedated n died peacefully without suffering at all n the vet was a great guy who understood
Thank you not easy time by all means but great you could help my beautiful frank so quickly rip big sheppy

Adam Wilson
September 13, 2022

Such a difference

The kind and caring vet made the whole experience of having a beloved pet euthanised so much better and personal. Highly recommend! My cat crossed over calm and in his favourite place cuddled by his mum

Erin McCarthy
September 13, 2022

Thank you

Thank you to all the team at Pawssum Lucky was our 13 year old family dog who brought so much pleasure to our lives.
It was a very sad to day in having to make the decision for our best friend to pass peacefully and from the moment we had to do this the team at Pawssum were there every step of the way in the most professional and caring manner you could hope for.

Thank you so much Lucky and our family are so grateful you were there for us.

Ian Bowden
September 12, 2022

Rest in Peace Lilly

Thank you for providing a perfect peaceful service for our beloved Lilly of 15 years. Her discomfit is over and we are left with lots of lovely memories of her. Impressed by the professionalism and kindness of Dr Steven.

Petra Liddell
September 12, 2022

Home visit

Very impressed. The vet that came was very nice and caring. He came to treat my dog but also euthanised my cat. I used the service as I wouldn’t have been able to get my dog in to my car to visit a vet.

Janet Pittock
September 7, 2022

Farwell to mans best friend

I came home on Wednesday night and noticed that my 12 year old German shepherd could not move his back legs, I thought that he may of over exerted himself during the day and a good nights rest would help him…

Unfortunately his condition did not improve and the next morning I to make some quick decision on how to handle the situation. I found it extremely difficult to try and move my very tender and somewhat aggressive 62kg dog to get him to a vet, he was very obviously in a lot of pain which broke my heart and seeing him like this was extremely distressing.

After many, many calls to multiple vet clinics in the area, I could not get anyone to come over and assist. One of the vets recommended Pawssum and thankfully I was able to arrange for someone to attend that afternoon.

Dr. Beshoy was fantastic, informative, direct and compassionate. My sweet Budweiser was to be put to rest due to his condition, in my arms amongst the trees he called home. I have never felt grief or pain like i did with losing my best friend of 12 years, but having the professional support and assistance of Dr. Beshoy & Pawssum were absolutely fantastic, the after care was amazing, and I feel as though my best friends passing was dignified with how everything has been handled. I would recommend them to everyone. Thank you again

Alistair Agius
September 5, 2022

Foxie

Service was really personal. Nothing too much trouble. Foxy was 15 years old and had some medical issues. The attending Vet confirmed what we had been thinking and made the whole process as painless as possible for us and our other two dogs.

Thankyou.

David Williams
September 1, 2022

Everyone has been absolutely wonderful

Everyone has been absolutely wonderful with the care and empathy that you have shown.
Thank you for making a very difficult time bearable.

Sharon Kakoschke
September 1, 2022

Thank you

We would like to say thank you to Stuart for coming out to see our Golden Retriever last Sunday. Our retriever was very old with alot of health conditions and was distressed in his final couple of days. Stuart took great care of him and made his passing easier on our family. We were able to have all family members around our much loved dog who was euthanized with dignity in his own home. Thank you for your kindness and compassion during a hard time for our family.

Debbie Graham
August 31, 2022

Amazing!

Julie was divine. She made the whole pet visit at home delightful.
Never used a service like this before.
Would 100 percent use again.

Mark Paino
August 31, 2022

Absolutely Fantastic Service

Couldn’t be happier with the fast and efficient service I received for my dog. Dr Stefanos was wonderful and really listened and addressed my concerns and future treatments my dog will need in the future. The BEST vet I have ever seen and will definitely be back to use Pawssum from now on. Thank you so much.

Tanya Evangelou
August 30, 2022

Fantastic service. Vet was lovely

Fantastic service. Vet was lovely and very caring and thorough. I will be using your services again.
Thank you for everything.

Karen Smith
August 30, 2022

Dr Natalia was friendly, efficient

Dr Natalia was friendly, efficient and on time.

Sheryl Dabb
August 23, 2022

Thank you, at a very difficult time

Dr Stuart arrived on time, and had a very gentle approach when dealing with us and my little Chrissy. Such a sad and difficult time, thank you for helping us.

Leanne Pugh
August 23, 2022

Our first home visit

Dr Nathalia visited us today
She was clear and made us understand our issue and potential issues with our pet
Nathalia was very empathetic towards us and our pet
We as a family would love her to visit again in the future if needed.
Very happy

Joseph Vassallo
August 23, 2022

Compassionate & professional service

From the initial phone call to arrange a home visit to the gentle, professional and compassionate end of life cares that Dr Elena gave to our 16 year old fur baby Baxter, Pawssum was amazing.
Dr Elena gave great support and most importantly confidence that this was the kindest decision to ensure he wasn’t suffering anymore.We are very thankful Dr Elena was with us during this very difficult time.
He passed away peacefully surrounded by love.He will be very missed.
RIP Baxter

Karen Phillips
August 23, 2022

It was done with such tenderness kindness

It was done with such tenderness kindness that I will recommend to my friends.absolutely amazing service thanks heaps

Lucy Grech
August 22, 2022

My little Panda boy

Very happy with the service, the lady in the office did an excellent job getting the vet appointment within an hour of my call. The vet was very kind & gentle with my cat Panda & treated him with great respect & comfort in his final moments.

Christine Bray
August 22, 2022

Absolutely amazing service. Couldn’t have

Absolutely amazing service. Couldn’t have asked for a better consultation

Katelyn Castaing
August 19, 2022

Caring and Professional

In all my years of owning animals I have never met a vet that was as caring and gentle in helping our much loved dog in our time of distress. Thank you so much Stuart you made a difficult time for us to go a well as possible.

Wayne Frunks
August 18, 2022

Rosie

Excellent service Karen was so caring when my darling Rosie passed away unfortunately she passed before the Vet could see her, so Rosie was only collected for the Crematorium. I am now waiting for her ashes to come back home.
The service received from everyone was caring and excellent cannot speak highly enough, called to let me know what time to expect the ambulance and arrived on time.

Rose mary Hands
August 17, 2022

Home visit for my cat.

I found the vet to be very professional and caring. I do advise, however, that customers should be allowed to pay in cash as pensioners like myself are reluctant to give their credit card details over the phone and are not used to modern ways of payment. Was happy with the medical service and attention paid to my cat and would recommend you again. thanks.

Jennifer Doy
August 17, 2022

Home visit

I was absolutely happy with the top quality of attention that Dr Merry gave Oscar during the home visit.

In her examination of Oscars condition Dr Merry covered everything and listened to my concerns and did not overlook anything.

Giving Oscar medication to help relieve his stress was a peace of mind I needed over the weekend.
Thank you Dr Merry .

Allison Frantz
August 17, 2022

Very happy with your prompt

Very happy with your prompt service. I thought Bella may have to be put down as I couldn’t stand seeing her in pain but the medication that Dr Bahaa gave her is starting to work.She is a little more mobile today and it is only 1 day later.Dr Bahaa’s service was excellent.

Jackie Musolino
August 17, 2022

Great

Great

Judi Benck
August 17, 2022

Compassionate

Had Dr Bahaa come out to look at my gorgeous girl due to some fast growing lumps. Due to her age and the high risk of cancer it was decided to prevent her suffering any more pain and she was euthanised at home. Dr Bahaa was fantastic and explained everything before we proceeded.

Lora Bowes
August 14, 2022

Peaceful Passing

My beautiful cat Buddy had to be put to sleep suddenly. The whole process with Pawssum was simple and very efficient.
The service from contact staff was supportive and informative and they gave me all the information they could about the entire process. Dr Peter was lovely, his final words to my handsome Buddy were beautiful and considered, and Peter was very conscious and patient with us as we grieved the loss of our Buddy.
Thank you Pawssum and Peter for making a difficult time a little easier for us.

Jodie Spencer
August 14, 2022

I couldn’t be more pleased

My dog is 18 years old and when I take him to a vet he suffers panic attacks. Dr. Kel came to my home and gave Terry a check over. He approached her and allowed her to handle him with out any stress at all. Dr. Kel even trimmed his nails which he hates.
I’ll be happy to call pawssum and Dr Kel next time my dog needs help.

Michelle Mitchell
August 11, 2022

Prompt appointment

Called and made an appointment for same day.Meredith showed up with all her vet gear. My greyhound had cut his leg. She gave me dog a good check over which included testing to the wounded area and vaccination.
I will never go to another vet again. The service we received was of the utmost best. Gold standard and much more than I expected. I can honestly recommend Pawssum and would not hesitate in calling them again.

Mardi Andrasek
August 10, 2022

We are very grateful to

We are very grateful to Dr Natalia for her gentleness and care which ensured the very peaceful passing of our dear old dog at our home.

Lucille Middleton
August 9, 2022

Your services were amazing during

Your services were amazing during the saddest of times. Your customer service representatives were prompt and empathetic and the vet Dr Stuart was amazingly compassionate. Thank you

Fiona Williams
August 9, 2022

So Professional

Is very hard when your dog is in quarantine and you have not seen it for 10 weeks while enroute repatriating from a China. Hearing from QT that pet may require the attention of a vet is the last thing it want to hear without being with them. However, Dr Stephen was delightful, professional and his call to me really was comforting and reassuring. Thank you.

John Byrne
August 9, 2022

Cannot recommend this service highly

Cannot recommend this service highly enough. Discovering our Bruno was terminally ill having the ability to to be able to say goodbye at home,surrounded by his favourite humans, made it more bearable for us all. Dr Stuart was incredibly kind and thoughtful for which we will be forever grateful 🙏

Brett Hall
August 8, 2022

Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed

I would like to thank all of those involved in repsonding to my distress and need to have my little dog euthanised due to inability to move without pain and distress. My usual vet couldn’t accommodate an urgent visit, but within 1.5 hours I had been called with an appointment and the vet was at my home. Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed, she was gentle, reassuring, compassionate and let our little girl slip away to peacefully in a staged process. She had such a caring and compassionate demeanour and we can’t thank you enough for providing such a beautiful and dignified end for our little girl. Thanks so much, can’t recommend you enough!!!

Sharee Rowe
August 7, 2022

I have tried your services twice

I have tried your services twice now and am very happy with the results.

Cheers Kym

Kym Maloney
August 7, 2022

Five stars to Pawssum, this service is wonderful.

Five stars to Pawssum, this service is wonderful. I was near dire straits on the weekend, home with my little niece and my doggy very unwell with gastro, while husband interstate for work. Was able to easily arrange an appointment for a vet to the house; staff on the phone were great. Dr Bahaa arrived in good time and was most helpful; proactive in checking & addressing the situation with my dog (whilst being so understanding of my dog being grumpy, and my niece’s curiosity). I’d recommend Pawssum to anyone. Many thanks to Dr Bahaa & the team.

Rebecca Bagusauskas
August 7, 2022

Such heartfelt professionalism

Thank you Dr Stuart ❤️
Having to say goodbye to a much loved member of the family is never easy, but your care and empathy definitely helped ease the heartbreak 💔
I would certainly recommend him.
Thanks again

Sue Black
August 7, 2022

Takes the stress out of vet appointments

This is the second time we have used pawssum and am very pleased. So easy to make an appointment and they confirm a suitable time, arrive on time and have been excellent with out pets. The second time our dog had an.abcess and was in alot of pain. Pawssum helped us with a quick appointment where our usual vet said we had to wait 2 weeks for an appointment
.

Ally Schulz
August 7, 2022

Thoroughly recommend it

Great service for those who are house bound and great for the pet!

Rosie Mayes
August 1, 2022

Loss

My fury boy became unexpectedly critically ill and dragging him to a vet wasn’t an option. Pawssum scheduled us in for a home consultation and the most devastating news was delivered. The empathy and patience and understanding that we received during this difficult time was very much appreciated, The team handling the next stage displayed sensitivity in their communication and I will be eternally grateful as it gave me a little peace knowing my boy was being cared for after he departed. Thank you.

Kerry Porter
August 1, 2022

5 stars

Dr Stuart was absolutely brilliant at a very difficult time for us and obviously a very delicate situation for him. He was caring,empathetic and communicated every step of the way.

Mel Spiteri
July 28, 2022

Great vet

Dr Stuart is fantastic.
Very caring
100% recommend

Lisa Monk
July 28, 2022

Jelly bean

Another successful visit from Dr Mac, Jelly bean is responding well, aiming to keep her comfortable due to her advanced age, it is wonderful to have a compassionate vet come to her instead of taking her to a noisy clinic

Jenny Nelson
July 27, 2022

feedback

hi thankls to dr stuart for his quick and kind visit , it made it easier on the family
brett hall

Brett Hall
July 26, 2022

Caring, kind and professional

Kel came to our house for a check up on our lab cross after he became ill.
Things took a turn for the worst and a few weeks later we needed to put him to sleep.
Kel was so kind and gentle with Bundy and she honestly kept us together the whole time for his sake. It was a beautiful thing to be able to say goodbye to our best friend in our own backyard and having a vet with such a wonderful and calming demeanour made it all the better. Thank you Kel!

Bree Bailie
July 26, 2022

Kind, Prompt Service

My mum’s old and very large dog deteriorated in health quite rapidly. On Saturday morning he could barely move. His usual vet was too busy to come (and mum has been a customer for years!) but Pawssum pets responded right away and within less than two hours arrived. He diagnosed Tank (with his best judgement without performing EKGs and blood tests)and gave us options, and in no way forced a decision. We decided it was in Tanks best interest to PTS. The process was extremely humane and the vet was so kind and gentle with Tank. He passed peacefully surrounded by love. Being a 90kg dog, the vet could not take him and had to organise someone to do that. They said they had a bit of a hard time finding someone available on a Saturday for such a big dog, but managed to find someone that day just a couple of hours later. The fact they even tried so hard to arrange this ASAP was testament to their service, after all, they were already paid! The gentleman who came to pick up Tank was so kind and caring and treated Tank with great respect. Hauling such a huge creature up a ramp with no assistance isn’t an easy task, yet he was more concerned about injuring a dead dog than himself!
I would not hesitate to use this vet again, and highly recommend to anyone!

Poppy Armamentos
July 26, 2022

Wonderful, fast, friendly and efficient.

Pawssum found a vet quickly who helped my Husky X in no time once arriving. Immensely grateful for their service. All involved were extremely friendly and helpful. Thank you.

Daniel Kobe
July 25, 2022

Pawssum was quick to find

Pawssum was quick to find a vet that can see my cat in PEQ.

I wasn’t able to be there and watch but based on our call he seemed to care a lot for both my pet and my mental state.

Thank you Dr. Ebrahim!

Jasmine Webb
July 21, 2022

Pawssum was quick to find

Pawssum was quick to find a vet that was able to go and see my cat in PEQ.

I wasn’t able to be there and watch

Jasmine Webb
July 21, 2022

On Saturday we granted our dog Pearl her wings

On Saturday we granted our dog Pearl her wings. Dr Liyan was so lovely and showed Pearl, my family and George our other dog such compassion and care. She was so respectful and stepped us through the entire process with kindness. Pearl is at peace now and we are left behind to grieve her. Dr Liyan was so loving and kind and made this horrible decision easier knowing she cared and was no nice. I would definitely recommend this service. The only downside is the cost, but our girl was worth it as having to take her somewhere else would have been far too sad for us and for her. Thanks again for your kindness.

Susan Taylor
July 20, 2022

The vet that attended was wonderful so caring and reassuring

The vet that attended was wonderful so caring and reassuring. It was a very sad experience but he made it calm and comfortable for us and our Roody dog. It was so private and personal. Thank you so much. RIP Roody.

Keith Woolley
July 19, 2022

I was happy with the vet

I was happy with pawssum vet

Angela Mazzarino
July 17, 2022

Your staff were absolutely wonderful-

Your staff were absolutely wonderful- so caring . I would certainly let my family and friends know about how brilliant you are. Thank u.

Norma Gill
July 14, 2022

Prompt and super helpful

I appreciated your prompt arrangements and Dr Robert’s professional care for my son’s cat. To get Maverick’s vaccination and health check done at home was SO easy and Maverick was SO much calmer. Thank you.

Bev Richards
July 13, 2022

Dr. Lucy was fantastic with

Dr. Lucy was fantastic with our greyhound Watson! Very kind and professional and handled our boy with love and care.

Courtney Jory
July 8, 2022

Molly

Very good love Dr haha
Just a little expensive

Frances Battle
July 8, 2022

A peaceful and calm passing

I am so grateful for this service. We said goodbye to our 21 year old cat today at 8.15am this morning (Monday). She went downhill very quickly over late Saturday and Sunday – so sudden that we had no concept of this when we did the shopping Saturday morning and bought 2 bags of cat litter and her favourite cat food. So lunchtime Sunday I was suddenly contemplating how i was going to get her through to Monday morning when I’d need to get a vet appt, not thinking that a group such as Pawssum would be available for bookings 7 days a week. So when I found them online and phoned on Sunday, the contact and confirmation was so efficient and quick, the pricing clearly explained and we had an appointment booked in for 8.15am for the following morning. Dr Kel was lovely and fantastic and arrived on time. We were able to keep our cat quiet and undisturbed with no distress- i stayed nursing her in a blanket on the lounge while Dr Kel administered the drugs and she quietly went to sleep. i really could not have wished for a better end of life. If we had had to take her to the vet there would have been distress with the different smells, going out into the cold weather. She was able to die peacefully at home, snug and warm in her blanket and just lots of love surrounding her. I can’t recommend them more highly.

Suzanne Knight
July 4, 2022

Pawssum come home

Olivia from Pawssum came to my apartment today to give a check up to beautiful cat Sheba who had been missing for a few weeks. She even gave her her last vaccination.
Sheba checked out ok. Just needs some good food and a warm bed.
I was very impressed with pawssum with their great communication via phone and texts. I would highly recommend Pawssum and Olivia.

Ela Simon
July 4, 2022

Veterinarian could not have been

Veterinarian could not have been kinder and caring. The experience was peaceful, loving and very calm.
I would highly recommend Pawssums for your compassion, caring and efficiency.
Thankyou very much for helping us.

Katrina Loveridge
July 4, 2022

after care problems

One major issue was that the process for ‘after care’, that is what happens to the animal post euthanasia was not discussed when booking. I had assumed (wrongly) that the vet would take the body, and then cremation would be subsequently arranged (to be paid for later). We had to arrange this ourselves at the time, which we were not ready for, and it was 7pm on a Friday night, which made it practically more challenging. Carol

Carol Smith
July 4, 2022

Absolutely seamless check up and vaccination for my two pups

I needed to get my two pups vaccinated, and was worried about how to get them to the vet. Having a vet able to come here and vaccinate them? perfect. Just perfect. Dr Julie was amazing with my two little fellas, one of whom is not good with people yet, and the whole experience was just pleasant, and I honestly wouldn’t hesitate to recommend Pawssum to anyone.

SC
July 1, 2022

Dr Nick

Your service was clear, prompt and Dr Nick was just extra ordinary. To have the peace of my old cat not being further distressed and treated at home so kindly was wonderful.
Thank you

Michelle Monks
June 29, 2022

What a fabulous experience

Good Morning,

I want to pass on how wonderful Dr James was yesterday. He was so understanding with my dog and listened to my concerns and offered great feedback.

Highly recommended and grateful he was our vet yesterday (and hopefully our permanent one going forward).

Thanks,
Kim

kim Watts
June 29, 2022

Great service

Dr Lucy was amazing! She came over for Axel’s yearly vaccination and she was a delight. She told us a few things to give Axel and we thank her for her service

Sarah Camilleri
June 27, 2022

Kindness shown to our much loved Rungi dog

Can’t thank you enough for assisting us on Sunday with putting our beautiful old dog to sleep due to being very unwell. All our adult children were with him at this very sad time, vet Stuart was so kind, caring and gentle with Rungi. Thankyou so much.

Dianne Wilson
June 27, 2022

Bella

Dr Stephen treated us with care and compassion and could feel the energy between Bella and I. He gently guided and supported us both in making Bella’s departure anxiety free, calm and peaceful. I cannot recommend Pawssum highly enough. My deepest gratitude.

Karen Alen
June 26, 2022

A peaceful goodbye

As horrible as the situation of saying goodbye to our beloved boy was, the service and care received from the moment my phone call was answered and our final goodbye was phenomenal. Super caring and professional. Every step was thoroughly explained and our darling boy Ali was given a peaceful send off in the comfort of his own bed at home. If you’re in an unfortunate situation of having to say goodbye to a beloved pet I would highly recommend Pawssum.

Kimberley Rouse
June 21, 2022

Great Experience

This was our 1st experience with the service and we could not be happier. It was convenient and provided value for money and comfort for the patient.

Trevor Berriman
June 21, 2022

Jelly bean

Thanks again Dr Bahaa wonderful, kind, efficient service and Jelly bean is making a good recovery. Your service is amazing, no more trauma having to put a cat in a cage, travel in a car, get totally overwhelmed with stimuli from a waiting room full of other animals, it’s just so much kinder having a home visit

Jenny Nelson
June 19, 2022

Excellent service

Caring compassionate and responded quickly to changes of mind at difficult time much better than at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own time. Thankyou

Zoe Zfarquhar
June 17, 2022

Thank you

I want to thank you for being able to respond so quickly and efficiently to provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen.

Marjorie Mcbroom
June 16, 2022

very good customer service

very good customer service

Lyn Blair
June 13, 2022

Very caring and professional

Our 13 year old dog was unwell and suffering. We wanted the him to be at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you

Louise Brook
June 12, 2022

Excellent and professional

Our beloved cat was very Sick but we were not ready for euthanasia, we were offered a Quality of life check with the option to proceed further once a vet came out.
All cost was fully explained at each step with different payment options available.
Unfortunately our cat has to be euthanised but the vet and company were completely professional at all times. I will not hesitate to use this service again Thank you Pawsum pets

Rebecca Poppleton
June 1, 2022

Thank you

Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle

Genielle Phillips
May 31, 2022

Peaceful Goodbye

We were very appreciative of Dr. Beshoy and his professional and calm approach. This was a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole process. We would recommend this service to our friends.

Ewa Elep
May 29, 2022

FEEDBACK FOR FIRST PAWSSUM SERVICE

PAWSSUM AMAZED ME. THE BOOKING AND PAYMENT WERE EASY AND THE STAFF WERE POLITE,PERSONABLE, EFFICIENT AND UNDERSTANDING.

VETERINARIAN, STEPHEN BENNETT, WAS PATIENT,KIND AND CARING TO MY 13 Y.O. BELOVED CAT.QUEENIE, (WHO TOOK TO HIM IMMEDIATELY,)AND ALSO TO ME. HE PERSEVERED TO DETERMINE WHY MY CAT’S JAW WAS DISTENDED UNTIL HE FOUND THE ANSWER. HE MADE THE EUTHANASIA PROCESS VERY PEACEFUL.HE WAS VERY PROFESSIONAL AND IS A LOVELY MAN WHOM I VIEW AS AN ASSET BOTH TO PAWSSUM AS WELL AS TO THE ANIMALS TO WHICH HE TENDS. THANK YOU SO MUCH, STEPHEN !

PAWSSUM GREATLY IMPRESSED ME IN EVERY WAY. IT IS SUCH A NECESSARY SERVICE AND I WILL BE GLAD TO TELL MY FRIENDS ABOUT IT AND CONTINUE TO BE YOUR CLIENT.THANK YOU ALL.

FAYE MORRIS,ID49231.

Faye Morris
May 29, 2022

Response to First Service from PAWSSUM

PAWSSUM PROVIDED AN EXCELLENT SERVICE FOR THE PEACEFUL EUTHANASIA OF MY BELOVED 13 Y.O.CAT, QUEENIE.THE BOOKING, PAYMENT AND FOLLOW UP WERE ALL EASILY COMPLETED AND THE PHONE STAFF WERE PERSONABLE, POLITE,
EFFICIENT AND UNDERSTANDING.
..
VETERINARIAN, STEPHEN BENNETT, WAS SO PATIENT,KIND AND CARING WITH QUEENIE, WHO ACCEPTED HIM IMMEDIATELY, AND ALSO WITH ME. HE WAS DETERMINED TO PERSEVERE TO DIAGNOSE WHY QUEENIE’S JAW WAS DISTORTED AND CONSEQUENTLY FOUND THE ANSWER.HE IS A LOVELY MAN WHOM I VIEW AS AN ASSET TO PAWSSUM AND TO THE ANIMALS TO WHICH HE TENDS.THANK YOU ,STEPHEN !

MY EXPERIENCE WITH PAWSSUM WAS PERFECT AND HAS IMPRESSED ME GREATLY.A HOME SERVICE LIKE YOURS IS SO NEEDED AND I WILL TELL MY FRIENDS ABOUT YOU AND WILL CONTINUE TO BE A CLIENT.THANK YOU ALL SO VERY MUCH.

FAYE MORRIS.

Faye Morris
May 29, 2022

A Caring Process

We were very appreciative of the whole process carried out by Pawssum from the prompt response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days.

I would have no hesitation in recommending you to any dog lover.

A big thank you to the team.

LUISA & NOEL ROBINSON

Luisa Robinson
May 28, 2022

Very pleased with the fast

Very pleased with the fast response in a critical situation.

Craig Berghofer
May 12, 2022

Absolute excellent service, from the

Absolute excellent service, from the front desk up to and including my home visit. Dr Cunningham inspired full confidence in murphy getting better. Thank you once again

Patricia Luff
May 12, 2022

the vet was very caring person

our cat Kyro was a 17 year old ginger female who was loved by our whole family and those that meet her
Dr Beshoy was a comfort for my wife and me as he euthanased Kyro as he was very kind and understanding in our time of grief.
i would highly recommend Pawssum

kevin Ryan
Castle hill

Kevin Ryan
May 9, 2022

Peaceful Euthanasia

We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge.

Michele Vincent
May 9, 2022

Excellent and professional sympathetic service

I am most impressed with the service provided by pawssum relating to mobile veterinary service. The team were most helpful and managed to locate a vet, David, to come to the house to attend my very sick cat, Sheba. It was early at night on a weekend. The vet arrived at the time arranged and examined Sheba thoroughly and then advised me to make an urgent appointment with my regular vet or an animal hospital and request that xrays of the chest, blood tests and an ultrasound be be taken to confirm the diagnosis and have relevant treatment prescribed as Sheba did have health issues. The vet stressed the importance of doing this within the next 24 hours for optimal care. He also advised me on the medication I could continue giving to the cat. I was most impressed with David’s professional assessment of Sheba’s condition, his very gentle but caring attitude and reassuring manner. I did manage to get an appointment with my regular vet who ordered the investigations as David suggested and the diagnosis of the worsening of her heart murmur, bronchitis and general lethargy was confirmed. An ultrasound is organised for Tuesday. I am happy to report that Sheba has picked up somewhat after I followed David’s suggestion to also keep Sheba very warm and to continue her on the medication she was on. Please thank David for me and let him know I am grateful for the care he showed to Sheba and the excellent advice he gave me to ensure ongoing management. In summary, the mobile vet service you provide is of very high standard, professional and sympathetic. I felt Sheba was in good hands during the consultation. David is a very competent and caring vet, reassuring and an excellent representative of Pawssum. Gratefully, Erika Ironside

Tina Ironside
May 6, 2022

Beautiful Nutmeg

Thank you for providing such a wonderful service. We were able to say goodbye to our beautiful Nutmeg in her own home, in her own bed, at a time that suited our entire family & surrounded by her doggo brother & ‘her people’. Thank you to Dr Pete who was calm, professional, empathetic & caring. Much appreciated.

David McKinney
May 6, 2022

Thank you for your kindness

Thank you for your kindness and professionalism Dr Merry. Thank you for allowing me to stay with my dog for as long as I needed. I appreciate all the care you gave her.

I’m glad I found Pawssum and Dr Merry.

Your services were professional, caring, and competent and deeply appreciated.

The emptiness persists but I’m glad I found you.

Thank you for everything.

Forever grateful
Jackie 🐾

Jackie McLean
May 6, 2022

Wonderful service

Thankyou Dr. Ivy for visiting my home to do a health check on my 18y.o. Jack RussellX. Dr Ivy’s caring and compassion for her little clients is evident, and gentleness with my blind and deaf Roxy was very much appreciated. I am very happy to know that our Roxy will continue to enjoy her latter years under Pawssum’s care, when needed. I [my fur family] have been a client of Pawssum for some years now, and I can’t fault their caring, kind and wonderfully professional manner with which the vets have provided for my fur family and my human family. I will not hesistate in maintaining our association with Pawssum into the future. To have a vet attend to your beloved fur family members in your home is so much more pleasant than having elderly and/or unwell cats and dogs stressed by leaving their familiar environment and family. Thankyou for all you do.

Louise Page
May 5, 2022

Amazing

They were very helpful and showed empathy from the start. Vet who came out to put my boy to sleep Dr Beshoy was so caring and took us through each step. Wonderful service to use.

Mihi Herbert
May 4, 2022

Amazing service and very respectful and attentive

A big thank you to Dr Beshoy and the team at Pawssum for all the gentle and kind support you have provided us since we first got in contact to arrange an appointment, through to Dr Beshoy’s amazingly respectful and caring approach and the kindness and thoughtfulness of the team following the loss of our beloved furry family member. We cannot thank you enough, and highly recommend Pawssum.

Prue
May 4, 2022

Trying to get a vet on a Sunday, nearly impawsible . Thank you PAWSSUM

Thank you pawssum for turning out on a Sunday. Home visits much less stressful for our furry companions. Appreciated by all.

Web Thomson
May 2, 2022

Wonderful prompt service

Wonderful follow up as to where the vet was from the company, as he drove to our place and he was very kind as he could be for my sick boy. I thank him very much

Noelene Stewart
May 2, 2022

Great experience

Quick, efficient and great vet, my cat isn’t good with others and the vet respected that and ensured a smooth experience

belinda bogdanovic
May 1, 2022

English Springer Spanial – Chloe

Chloe was a 15 year old ES Spanial. Sadly the mind can be stronger than the body in humans and pets. Dr B. was very caring and made our transition and Chloe’s as pain free as possible. Would recommend your service to our friends.

Mitchell Pryke
May 1, 2022

Feedback

Awesome service

May Veve
April 30, 2022

Dr Stuart

Sadly….Dr Stuart Brisbane has had to attend our home twice within the last five months to send two of our seventeen year old babies on to a better place.

While this is one of the hardest decisions we make in life, more than anything we want the transition to be stressless for them.

Dr Stuart thank you so much from the very bottom of my heart for your empathy, compassion, respect and kindness…..not only to me, but more importantly to both Kitten and Pai.

I’m going to have to make the same decision again at some point in the future for my third baby who is also now seventeen…..so Dr Stuart we will meet again, because quite frankly I wouldn’t trust another soul with something this momentous.

Leanne Duckworth
April 30, 2022

Professional & Compassionate

Dr Stephen Bennett came to our home after hours and was so compassionate and patient. He has lovely energy and made us feel so comfortable.
The booking process was easy and efficient. The after service has also been prompt and pleasant.

Thank you Stephen for giving us the extra time with Busta and laying her to rest peacefully in our home, the place she would have wanted to be and the place we share so many memories with her.

Without you and the services from Pawssums, we wouldn’t have had such beautiful and memorable last moments with her.

Avelyn Lim
April 27, 2022

a great service

a great service

Lori Lovett
April 26, 2022

Thankyou to the doctor he

Thankyou to the doctor he was very gentle and caring towards my cat Possum

Alida Rostirolla
April 26, 2022

Dr Stephen was very understanding,

Dr Stephen was very understanding, professional, knowledgeable and allowed us time and space to say goodbye to our beatiful cat.

Kaye Coppin
April 25, 2022

Thank you Pawssum and Dr

Thank you Pawssum and Dr Steven for such prompt and efficient service in attending Mickleham Quarantine Facility and examining my old dog and providing great feedback and recommendations.

Marie Langham
April 19, 2022

Very Happy

I was very happy with Steven’s care of our dog Ellie and her peaceful euthanasia.

Carol Stewart
April 17, 2022

Fast response

Thankyou Dr Peter for calling so quickly and providing medical advice for Mikey.

Karen
April 17, 2022

Fantastic service !

Thank you to the team at pawssum and Dr James! My dog was ill while we were on holidays, our petsitter doesn’t drive, and it was the start of the Easter Long Weekend! PAWSSUM came to the rescue with a confirmed appointment the following morning.
Our dog was well looked after 👍.

Kim
April 16, 2022

Excellent service thank you

Thank you for a great service; I couldn’t be happier. Dr Katie was so professional and charmed my two cats into thinking their vaccinations and nail clipping was the highlight of their day! I highly recommend Pawssum Vet service. Thank you.

Lisa
April 16, 2022

Grateful

So Grateful to the kind, Loving Vet..

Tracey
April 14, 2022

Visit to see Kingston

Dr Steve was incredible!

We are so grateful for all that he did for Kingston, for his thorough consult and for being so caring and kind to both Kingston and myself.

Thank you

Shanda
April 13, 2022

Good service. Quick response. Experienced

Good service. Quick response. Experienced and thorough vet ( Meredith).

Malcolm
April 5, 2022

Empathetic caring experienced team

The most heart breaking unselfish decision I will ever make in my life was guided from start to finish with the dedicated team from Pawssum. I felt genuine heart ache almost a sharing of the pain I was going through from Dr Bahaa . He was caring and patient with me, letting me make all the decisions though out the procedure giving me the time I truly needed with my beautiful little boys with every step taken. I am truly great full for his dedication his experience his caring comforting approach to not only my little boys but to myself. It not only takes experience and dedication to do the job i asked of him it takes a truly loving soul. I will be forever great full that it was shared with someone who truly cared.

Stevie Farell
April 5, 2022

Ruby

Dr Peter is very caring. He gets it.

Denise Westwood
April 5, 2022

Bella Spiteri

Hi I would just like to thank you all for the wonderful support throughout this sad time with our beautiful Bella ..
Dr Stephen was just amazing and so very gentle .Bella was very relaxed with him which she has never been with any other vet ..
Thank you very much ..
Love Grace Horace & Family xoxo

Grace Spiteri
April 4, 2022

Thankyou

Our little lady was with us for 17yrs, having her home with us in her final moments was the only way we could say goodbye. Thankyou Pawssum’s for allowing us to help her pass in comfort with no stress.

Jason
April 3, 2022

Dr Niquet was very loving

Dr Niquet was very loving with Rocky and very patient with him,can’t recommend her enough,was a very positive experience. Thank you very much Dr Niquet

Christine mincham
April 3, 2022

Fabulous service

Julie was delightful and knowledgeable, taking care with my cat and administering his vaccinations in a professional way. She also checked his teeth and heart-rate, and asked pertinent questions about his ongoing health. I was very pleased with the home visit.

Carolyn Brandt
April 1, 2022

My cat is stuck in

My cat is stuck in Mickelham at PEQ. He wasn’t eating for nearly 4 days so rather urgent. Vet was more than an hour late to the visit and did not provide a followup call after the visit had ended. Instead, I had to call in again to find out what was going on with my cat. Once I got in touch, the vet was competent and helpful. Vet advised they would send photos of our cat via text but did not follow through. I sent a reminder later that day asking for photos and did not receive a reply. I was charged $357.00 for this. I’m giving 2 stars because the vet actually did show up and help my cat; and was also helpful on the phone when I did get in touch. Everything else about my experience was pretty amateur. For the steep price tag of $357.00, customers deserve more than the bare minimum and shouldn’t have to do all the work of tracking down the vet and extracting the information they need. Overall, I’d say this was worth about $150. I will look elsewhere next time.

Kyle Peyton
March 31, 2022

My sincere thanks

I am very grateful for the sympathetic response by Grace on the phone and Dr Stephen’s bedside manner at such a traumatic time for me and my family. Thank you so much.

Lesley Esch
March 30, 2022

Fantastic vets!

Fantastic vet and service provided to my little fur baby who was feeling very down due to stress and tummy problems caused by stress. The vet was on time, gentle and thorough with the examination. The medicine and advice have helped turn everything around and my young kitty is now back to her normal self. Thank you Pawssum vet services from the begging to end!

T Anderson
March 29, 2022

Very Happy With Service.

I have been dealing with Dr Stephen Bennett and Pawssum now for 3 months with my Cavalier who has syringomyeelia and will need ongoing treatment for the rest of her life. Dr Stephen is very caring and easy to talk to and I am very happy with the service I have had from Pawwsum and Dr Stephen Bennett. I highly recommend this company.

Lynn Hennequin
March 27, 2022

Absolute Gratitude.

Hello, I would like to thank the pawssum staff for showing such kindness and care toward my situation and helping me make sure my ‘Pippa Girl’ had a peaceful end to her life. You were all so very understanding, and I can not speak highly enough about the beautfil, kind vet that came to my home, she was quite simply one of the kindest and most compassionate people I have met in my life. Her lovely manner, empathy and understanding made a day that was so very hard less overwhelming. Thank you for the work you do. Kristy

Kristy
March 27, 2022

Very caring and helpful. Dr

Very caring and helpful.
Dr Julia was excellent.
Highly recommend this service.

Sandra Harrop
March 27, 2022

Cat Consultation

This was my first time using a home vet service and it was a really pleasant experience for both my cat and myself. The vet who came to see us was Stuart and he was great!! He arrived on time, knew exactly what he needed to do and was able to answer all of my questions. The booking process was easy and I was kept up to date with everything along the way. I will highly recommend Pawssum to my friends and family and I will definately be using them again in the future.

Erika Gaiko
March 25, 2022

Amazing, compassionate team

Amazing staff from first phone call, through to support and receiving information time and support with having to put our beloved dog to sleep at home surrounded by his loved human and fur family. Can not recommend your team highly enough. Our family is heart broken and your team just made it alittle easier ❤️❤️❤️

Celia Leary
March 22, 2022

Caring, empathetic & thoughtful End for MY Girl

Dr Shamilla was Very supportive during what was a Very Distressing decision for Me , & have NO hesitation in recommending Pawssum Home Vet. Service

Julie Redenius
March 22, 2022

Good service for nervous cat

My cat gets re occuring UTIs having a vet visit the house and prescribe meds is much less stressful for her than being brought to the clinic.
Dr Stephen very kind and caring

Olivia
March 22, 2022

Dog Taken For Cremation

My dog passed away overnight so I canceled the vets consultation and just had the dog picked up for cremation which was handled with loving care but unfortunately as a pensioner the prepayment of $998.00 I made before they arrived on the 14th March they then tried to charge again on my card on the 20th which upset me all over again considering I even couldn’t have his ashes even in a plastic bag unless I paid more.

Julianna Heath
March 20, 2022

We were very happy with

We were very happy with the vet visit. We will use the service for future needs.Thankyou

Susan Gillett
March 20, 2022

Excellent, personal service.

We have used Pawssum for the euthanasia of our two dogs over the past 3 years. The staff taking the bookings were very prompt, friendly and accommodating, especially as both times we delayed the appointment on multiple occassions as we struggled making such a final decision. On both occasions Dr Peter visited our home and was extremely comforting and kind in what was such a sad situation for us,and probably quite uncomfortable for him. Thank you.

Dan
March 20, 2022

Heartfelt Thanks

From the very first phone call we received much needed empathy and kindness. Importantly we received fast and efficient service too. Every member of your team was professional and kind, understanding our pain at losing our beloved Koda. We thank you from the bottom of our hearts for helping us farewell Koda at home peacefully and surrounded by her loved ones.

Tanya and Luke
March 20, 2022

Ultimate gift

Rang late at night and distressed,that my dog was not well.Was guided and comforted by a lovely lady ,taking time to explain everything to me clearly and compassionately.
The vet Katie was amazing .She made you feel at ease as soon as you met her.SHe had so much love and care in everything she did for Teddy and me.An earth Angel. Many thanks to Tracey at aftercare for her patience. Thankyou to all the Pawssum team .This is a truly wonderful and greatly needed service .Teddy was so at peace ,it will comfort me always.

Brigitte Morandin
March 19, 2022

Another amazing experience

Great communication about arrival time. Offered soon appointment as Vet’s both running a head of time. Extremely knowledgeable. Restful of my wishes. Friendly. Approachable. So great having them come to you at home.

Mickaela Taylor
March 19, 2022

Fantastic service and excellent advise

Fantastic service, excellent communication and super fast response. I will recommend pawssum to everyone. I called the service for the very first time at 3pm and I had a vet to my front door at 5pm. The advise and service we received was nothing but first class. My Golden Retriever is 13+ years old and in the past it has been so stressful for both him and us to attend a vet clinic. I will only use Pawssum from now on. The booking service and communication was so easy and simple at a stressful time. I was offered a choice of treatment options and advise and was able to access the medication we need on the spot. Thank you so much to the entire team. Simply a 5 star team and service.

Adrian Bickle
March 18, 2022

I really appreciated having your vet come to me

As I find it hard to get out and don’t drive, I really appreciated having your vet come to me

Susan Young
March 18, 2022

Great Service

Very convenient having a vet come to our house. Really grateful for the help with our cats sore leg.

Would use this service again in future…highly recommended.

Kelli Hannon
March 17, 2022

Thank you

We are so grateful for Pawssum and Dr Sharmila for the caring support we received when we had to let our beautiful girl rest peacefully. The at home euthenasia was really well thought out and informative but also so genuine we could tell just how much the 2 vets really cared. It was such a hard experience but it was made so much easier with Pawssum from the reception/admin staff to the vets.

Dominique
March 17, 2022

What an amazing service

Massive thanks to Pawssum and Dr Katie.

What was an incredibly difficult decision for the family to make, Dr Katie reassured us it was the right decision for poor little Digby to end his significant decline and suffering.

With two young children aged 6 and 10 whom had never experienced death before and a husband whom was loosing his best friend, Dr Katie made the process lovely for us all and for Digby.

Having the flexibility of having this service in the home ensured that we went with our own pace, could openly shed tears and had the space to be present or not, to accommodate each of the family members needs whilst ensuring Digby was comfortable and calm at all times.

The paw prints and fur love letter vials were extra special.

I am confident that the occasion has helped us to mourn his death and reflect our last moments with him as being beautiful, which I doubt would have been the case in a vets surgery.

This service was worth every cent and are so grateful for the opportunity that Pawssum offered us all.

RIP Digby, forever in our hearts

Joanna Carruthers
March 17, 2022

Honey

Dr. Merry came out to see Honey. Honey is normally very nervous around people she does not know. I don’t know what her history was before she came to me except that she lived with my friend’s niece who bought her from The Lost Dogs Home. She has been with me for five and half years.
I am very impressed with Dr. Merry and the way she approached Honey. Honey is responding well to treatment and is back to herself again.
Because of the toxic leak at Cherry Lake which may have gone into Port Phillip Bay, we have decided to keep the girls away from the beach for the time being, at least Altona Dog Beach which is one of their favourite places.
I have no problem with recommending Pawssum to anyone.
Thank you very much.
Sincerely
Johanna Saunders.

Not sure if the photo will come up. Not sure how to do this but can send one from my phone.

Johanna Saunders
March 16, 2022

Home euthanasia for Poppy

The Vet who attended was the nicest most compassionate vet I had seen in years.

Margot Wilson
March 16, 2022

Amazing

A very polite veterinarian and phone service to make a booking Stephen was on time and a call to let me know he was minutes away very thorough in his examination and spent time talking to him and patting him before he started listen to what I had to say and after checking bozz out he gave me what his diagnosis was if it wasn’t an infection and he was very sympathetic with his explanation and the expression on his face so I would definitely recommend them for any reason you cannot get to see your veterinarian or are not happy with your veterinarian

Lisa corless
March 16, 2022

BEST vet ive ever had!

BEST vet ive ever had! So helpful and lovely. Will definitely be booking Olivia again. Henry was so calm with his vaccination and Olivia was so educational and calm with it all. Thank you so much!

Angelica
March 16, 2022

Excellent service – very professional with great admin!

We were very impressed by the level of service and professionalism of Pawssum – the vet was running a little behind schedule but took the time to ring and advise us. The vet was also very good with our dog who has anxiety issues. The whole process from booking to finalisation was highly efficient and streamlined.

Wendy Phelps
March 9, 2022

The Last Good-Bye

To say the last Good-bye to your fur baby is a traumatic experience but your kind and caring mobile vet made it so easy for our dear Bonnie. Thank you for helping our little friend to find her way to the Rainbow Bridge without stress or pain.

Gerard Sanders
March 9, 2022

Positive Experience

I had the most beautiful experience to let my beautiful little soul of my pet Mylo to rest in peace with an incredible team at Pawssum. Team at Pawssum were so compassionate and amazing. Everything from booking the appointment, getting through the day, making decisions about what to do afterwards, all handled with grace and kindness. They followed up with phone calls and delivered his ashes personally to us soon after. For such an important decision there is no alternative way to ask. Saying good bye to our beloved dog Mylo was so hard and we are incredibly thankful to the team at Pawssum for bringing peace and comfort to our little family. Thankyou Pawssum team!

Daisy Cross
March 9, 2022

My girl kelsey

We choose to have a home visit for Kelsey. The vet was very professional and gentle with Kelsey, and explained everything what will happen. At least she was in her home with her family, which made it more relaxing for her than going to the vet premises. And he gave us time to say goodbye. Thankyou dr.Bennett.

Annette
March 7, 2022

The Cat Whisperer

My Evie was so unwell, she was lethargic and not being her normal cheeky self.
First time user of Pawssum, I’m so happy with the Vet Julie. She was making Evie calm as soon as she walked in and talked to Evie.
I’m calling Dr Julie, the cat whisperer.
Evie is well again and waking me up at 5am again. She’s back to normal. Thanks Julie.

Domenica Greenfield
March 7, 2022

Review

The vet was on time, very friendly and easy to talk to.
I would definitely use this company again, a very positive experience 😊, I waS happy with the service, very convenient for those upsetting times with pets.

It won’t let me submit a photo

Maxine Lines
March 7, 2022

Sick cat

The vet who came was so helpful in dealing with my sick difficult cat! Fortunately a good result all round as she is healthy now.

Sue
March 6, 2022

Thank you for making the Annual Vaccination a simple, stress-free process

We had a lovely visit from Dr Julie. As a first time customer I was a bit unsure of what to expect but Dr Julie was so friendly & caring, clear with her questions & instructions and addressed thoroughly any questions & concerns I had. It was a lovely sunny day so we had a relaxed visit outside in the courtyard. The pupper was so enthralled with Dr Julie that she didn’t even notice when her vaccination was administered. Vaccine certificate was emailed promptly within a few hours after the appointment. Thank you Dr Julie for your warm customer service, doggy treats and cuddles galore. Happy to use Pawssum and Dr Julie again for our future vet needs.

CLAIRE DICKSON
February 27, 2022

The Perfect Way To Go

It was hard to watch her go, but it also wasn’t easy to see her suffer without any sign of getting better. It was a hard choice to make but Pawssum helped me every step of the way, and I’m so grateful that a service such as this one exists, so that my girl could have the peaceful passing she deserved. Rest In Peace, Tilly.

Jack
February 23, 2022

Excellent pet service!

I called Pawssum on Monday morning requesting a vet to come out to our home and give Ginger our cat her vaccinations, flea protection, a dental check and nails clipped and to my suprise they were able to orangise for someone to come that afternoon. Ginger is a rescue cat and is very skitish; the vet that came was Nitasha. Nitasha has a calming and lovely manner and helped to relax us and Ginger. Ginger needs some dental work, and Nistasha will be transporting her to and from the dentist.
I highly recommend Pawssum and will be requesting Nitasha again.
Thank you, Pawssum and Nitasha

Nadia Marcat
February 23, 2022

Convenient but over prescribed medication

The service is very convenient and the call out fee is reasonable. We were however over prescribed expensive medication in the form of anti anxiety medication and appetite exhelerant which meant our anxious cat at to be caught twice a day to give oral medication. In the end, we just mixed the antibiotic with the cats food which was a far more efficient and less stressful experience for the cat.

KATHERINE LAMONT
February 23, 2022

Thank you for taking care of Harry!

Dr Julie was fantastic, informative, professional, helpful and very good with our cat Harry who clearly felt safe and comfortable with her even though she had to clean and medicate his ear! So nice to be able to have this home visit, much easier for all of us. Thank you!!

LW
February 22, 2022

Thank you for making goodbyes more peaceful

Tiger had been diagnosed with severe liver disease a few weeks earlier and declined rapidly. I knew that I had to make that call to end her suffering but it was bothering me as she was terrified of car trips and going to the vets, I really didn’t want her last moments being stressed and scared, which was why I ended up googling other options and found Pawssum. The lady I first spoke to was lovely and whilst being respectful of it being a heartbreaking time she was really good about making sure I knew all upfront costs and details before locking in an appointment. Dr Stephen Bennett came that afternoon, he didn’t rush anything, instead he sat down and patted Tiger for a little while whilst discussing the procedure with me. He was happy for me to be cuddling Tiger when he administered the injections, and was patient with me giving her some last cuddles and allowed me to carry her out and put her body into his car. The whole procedure was outside on our deck which was Tiger’s favourite place, so whilst still heartbreaking, I was really glad it could be done in a place where she was at peace. Thank you guys for being lovely, and hopefully the next time I use your service it’s for happier purposes.

Danielle Griffey
February 21, 2022

Happy customer !

I was very pleased to be able to book a vet same day within a couple of hours of enquring. I couldn’t get an appointment with my usual vet for 2 weeks. Coming to my house was very convenient.
First time using Pawssum, a positive experience, very happy with their customer service. The visiting vet was professional & friendly. Consultation went well with my Jack Russell, even had a quick look at my other Jack Russell’s teeth too.
I would not hesitate to book again.
Thank you Pawssum.

Vicki
February 20, 2022

Compassionate and professional

Dr Stephen made this very difficult time as straight forward as could be hoped for.
He was very patient and compassionate.

While I wish that no one has to be in this situation, pawssum made every simple and I highly recommend them.
Much gratitude to everyone involved.

Shaun
February 20, 2022

Hello everyone at Pawssum !Your

Hello everyone at Pawssum !
Your Vet, Justin, called at our home on 18-2-22 to treat our cat, Kitty, for
suspected ear mites.
The Vet arrived on time and gave Kitty an examination – which confirmed ear mites.
Loxicon medication was provided for immediate application.
Just 24 HOURS later the ear mites seem to have been eliminated…..and Kitty is
back to her normal self !
Well done Justin !
With best regards
John Baxter
Holder, ACT

John Baxter
February 19, 2022

Home visit by Dr Nicholas

I had 2 cats vaccinated and I was very pleased with how it went.Dr. Nicholas was extremely nice ,and efficient . I WILL Certainly have you again ,and recommend you to others. It was far less stressful for the cats and also for me to have it done at home. Thankyou.

Pauline Okey
February 18, 2022

Kind Vet

Very happy with home visit for my elderly dog. Vet arrived within hour and half after phone call. Thorough check on Rosie done and meds given as required. Vet was kind and explained everything in simple terms. Very happy with outcome

Di
February 18, 2022

The service I received was

The service I received was nothing but excellent. Dr Beshoy was compassionate and caring throughout the whole procedure. Nobody local would come out due to covid. Dr Beshoy drove down from Sydney to Wollongong as soon as he got the message. Cannot thank him and Pawssum enough. Thank you.
I would definitely recommend them and use them again in the future.

Damien La Macchia
February 18, 2022

Amazing, caring vets

Dr Beshoy is lovely and compassionate and has provided care for my elderly cat a number of times. Always gentle and thorough.
Pawssum organised the appointment on short notice and Minna had care the same evening.

Lena
February 18, 2022

very happy

very happy with the service from your vet our dog is progressing well now after having to have an emergency call.

Donna McDonald
February 18, 2022

Good service

Good service

Ronald Towell
February 17, 2022

Caring

Dr Justin examined Charlie and I knew by his sympathetic look what was coming. He explained everything and what reaction to expect . Thank you

David Brown
February 17, 2022

Kind Vet

The vet was very kind a knowledgeable, I would definitely use this service again. It was so nice for my dog not to have the stress of the vet visit, he was totally chill with the vet coming to us.

Amanda
February 16, 2022

Prompt kind service

Vet was thorough and kind.
Gave honest opinion.
Unfortunately our dog had an adverse reaction to the sedative prior to euthanasia.
This was distressing but the vet reassured us that he wasn’t suffering.
He carried him lovingly from our home.
The vet allowed plenty of time to say goodbye ( although is it ever enough)

Rachelle niven
February 16, 2022

Great service

Great service the vet was absolutely fantastic with my Belgian Shepherd. Even tho there was a bit of confusion on the payment/booking.

Sonia
February 13, 2022

Caring and Compassionate

I had to make a decision to have my beloved cat Coco aged 21 years put to sleep due to deterioration of her health which happened unexpectedly; something I had been dreading for quite a while considering her age. Pawssum were amazing in organising a prompt house call appointment with Dr Bahaa and the lady I spoke to was very caring and understanding of my stress at the time. Dr Bahaa was also very professional, understanding, caring and compassionate with my pet during the whole procedure, and with me, explaining everything that I could expect as he put Coco to sleep, in a quiet unrushed and peaceful manner. I am so glad that I chose to say goodbye to my pet this way, as she had quite a timid character, but she went to sleep peacefully on my bed with her blanket and me by her side in her own surroundings. Thank you so much for helping to make this just a little easier to bear.

Lian Staben
February 13, 2022

Best Vet Ever!

I’m so very thankful for the kindness and care vet Julie gave my puss Gemma. The whole process in booking was flawless. I’m so happy to have engaged with this company. I’ll go nowhere else now. Huge thanks to Julie. Very thorough and professional. Extremely helpful and full of knowledge. Lovely experience.

Tracey
February 12, 2022

Thanks

Thanks Lucy for being so calm and understanding.
You made what was a difficult decision as nice as possible.

Jeff
February 12, 2022

Great veterinarian

Dr. Bahaa was fantastic. Very empathetic, kind and professional.

Mike Martens
February 11, 2022

Highly Recommended

Highly recommended Pawssum in-house services
Dr Julie is a kind, gentle, and a loving person who I highly recommend.
Thanks Dr Julie

Donna Iakovidis
February 6, 2022

‘Goodbye to Jess’

I found the home Euthanasia service for my dog ‘Jess’ to be very peaceful and respectful. It meant that ‘Jess’ was in a non-stressful environment and she passed away very peacefully.

Thank you ‘Pawssum’ very much for your fabulous service.

Jill Thomas
February 5, 2022

Home vet visit

Thank you Doctor James was so happy that I have a home visit vet and know I can call you when I get anxious about Tigger, even though she wasn’t happy with your visit she soon settled back to being herself. Thank you once again.

patricia turner
February 2, 2022

Farewell to Spike

Very professional, kind and caring during a very difficult time, would strongly recommend this service.

Jenny Cliff
January 31, 2022

Dog check

Very good service, lovely vet( Dr Peter) and dog was better within a day, thankyou.

Steve
January 31, 2022

Emergency consult

I was extremely happy with the service it was very professional and reassuring from reception staff to the vet
Reception made this process very easy and went above and beyond to secure the first appointment for my dog
Vet was very friendly courteous and professional explained the reason for Rozzie’s problem and very gentle with him
I would Highly recommend this service and I would definitely utilize again if need arises
I will definitely tell friends and family of my experience 10/10
Thanks to all the staff

John Mc Kenna
January 29, 2022

Wonderful service. The vet that

Wonderful service. The vet that visited us was so kind and caring. Thank you

Evan
January 27, 2022

Professional service.The vet that came

Professional service.
The vet that came to my house was very nice and easy to talk to.

Sharon Martin
January 26, 2022

Home visit

So this was the hardest thing I have done
But pawssum was amazing
The vet that came to the home was so gentle talking to my dog reassuring him he’s going to be ok
Everything was explained to me
Then he gave me as much time I would need to say goodbye
Scruffy was not stressed at all he just went straight to sleep
Thankyou so much although I am grieving at the moment
I think that was the best way to say good bye to my dog after a fantastic 18 years

Leanne Murphy
January 25, 2022

Review

This is an amazing service for a time that is so difficult. Thank you for the compassion that was shown and explaining the process as it was happening.

Leah Fagence
January 25, 2022

Thank you for allowing us

Thank you for allowing us to say goodbye to Dexter in a peaceful and dignified way. Dr Stephen was fantastic and showed empathy in this difficult circumstances and we would highly recommend him.

Adrianna
January 24, 2022

From my calling Pawssum to

From my calling PAwssum to the vet coming to treat Tupac everything was easy and well organised. Very happy with treatment from Vet.
Would totally recommend Pawssum to anyone who needs a vet to treat their loving pet.

Rob Manders
January 23, 2022

Very compassionate

Very compassionate

Neil McCulloch
January 23, 2022

a very special vet

Thank you for the very prompt service you provided from the time of calling at 4.30 on a Friday night all involved were here in a very short time. It was a difficult decision for us but what a wonderful
person Dr Liyan was she made the entire process easier with her kindness and compassion and we are so thankful to her.

Our little Missy was over 20 years old so such a sad time for our family.

The pet funeral man was so gentle and respectful. As we have never been through this before we cannot thank you enough for the service you provided.

Thanks again

Jerry and Lindee

Jerry Downing
January 23, 2022

Vet notes

Vet consult was for a very ill and elderly dog. Vet was lovely and compassionate gave my girl a check and told me what I already knew. There was unfortunately nothing that could be done to help her get better. The consult was on time and being in home a lot less stressful for my girl. The vet notes on the report didn’t quite hit the mark. “Hopefully Milly is feeling better “. We had her put to sleep 2 days prior to getting the email.

Michelle Hill
January 22, 2022

Highly recommend this service

I would highly recommend using the service. We had Dr Beshoy come and see our dog who was not well. He gave a great treatment plan and medication.

Rebecca Manly
January 21, 2022

Ending of earth journey

On a Sunday I had no idea what to do as my 14yo Toy Poodle became very unwell at the age of 14 years after a history of Kidney/Urinary issues. I googled home vet services and pawssum stood out and I called them straight away. Within seconds of hanging up from my call I received an sms letting me know that a vet would attend my home at 4 pm on that day to attend to our little fur family member. The vet called me 15 mins before he arrived to let me know he was nearly here. Dr Bennett is amazing, he was so compassionate, kind, gentle and caring to us all,(7 of us) he made Milo so comfortable and was always with us all while gently guiding us as to what w as happening and reassured us all that Milo could hear us and feel us as he had a little sedation given before the journey ending. We were all able to cuddle and hold him before Dr Chris placed him in my daughter’s arms for his final goodbye before closing his eyes for the last time on earth. The during, after care and follow up care is absolutely above and beyond, every point of contact with Pawssum staff has been so easy. Thank you for making our very heartbreaking day a better one. Thank you all so much. I couldn’t have wished for a better send off for our furbaby.

Jacqui & Georgia
January 18, 2022

Thank you

From my initial phone call to vet visit Pawssum were professional, compassionate and easy to deal with. It was time to farewell our beloved Levi and to be able to do this at home just seemed right. The whole family were so grateful that we could surround him with love as he passed. Pawssum made this time much easier. I will recommend your service to friends and family.

Carolyn Larsen
January 14, 2022

Stuart was great with Ollie

Stuart was great with Ollie who hates everyone but me. Fast, friendly, knowledgeable. Would use this service again

Ellen Jarrett
January 14, 2022

Emergency dental for dog

I put a request to be called back on the pawwsum website. Within minutes I had a call and a vet was booked for the same day. Vet was at our house within 3 hrs of the phone call. The vet was fantastic and gave our dog painkillers and antibiotics to clear up his dental abscess. Our dog was the calmest he has ever been seeing a vet, therefore, she was able to get a good look at him. We had been to emergency vets who had turned us away, and also our regular vet was booked out u til end of month. We are very grateful for this amazing service, as our dog was clearly in pain. Thanks so much, we will recommend your service and would definitely use it again ourselves. Thanks so much!

Erica Fuller
January 6, 2022

Best vet visit ever

This vet visit would have to be one of if not the best I’ve ever had. Thank you so much! Through the whole process everyone I spoke to were so lovely and kind. Will defiantly use pawssum again.

Khala
January 5, 2022

Home Visit

Dr Stephen was very gentle with my old Pocket and explained things very well to me, I’ll definitely be using this service again

Olivia
January 5, 2022

Best service received

Dr Stephen was amazing! He was gentle with Axle and he gave us good advice on what was needed for Axle to get better.

Will be using this service again! Thank you again

Sarah
January 4, 2022

Euthanasia dog

Great service. Available when needed. Dr Beshoy very understanding at letting us say goodbye to our 16 year old Johnny, after he explained his concerns and options to us. Having the comfort of home and family surrounding him made the process a little easier.

Jenny Egan
January 4, 2022

Home visit 31/12/21

Vet was wonderful and very helpful and helped ease my real concerns.

April Acheson
January 4, 2022

The veterinarian was sympathetic and efficient

The veterinarian was sympathetic and efficient, dealt with a distressing situation with calm empathy

Kevin Clarke
January 3, 2022

Very pleased

I have used Pawssum a few times, always with the same vet. He is very patient with my dog and its so much less stressful than going to a surgery.

patricia clarke
December 30, 2021

Coco Beker

Coco just diagnosed with pancreatic cancer and was in severe pain…

We would like to thank Dr Stephen for taking the pain away from our beloved girl Coco.
His compassion and understanding put us at ease.
Coco passed away peacefully in our arms on her favourite blanket .

Thank you Pawssum for your wonderful services. ❤️❤️

Francine and Richard Beker
December 30, 2021

Coco

Dr Stephen was so caring. He was very sweet knowing how hard things were. Having coco with her family around her and in her bed was so beautiful. She was able to be put to rest in her favourite part of the backyard. I’m so grateful to Stephen what a kind young man. He explained everything to us so we knew what to expect. If I ever get another dog I would use Pawssun for all vet visits.
I also like to thank the ladies who rang me to arrange the appointment, they were so comforting. What a fantastic service. Can’t thank you all enough. Kind regards Laura

Laura Lacy
December 30, 2021

Really easy booking process, great

Really easy booking process, great communication and the vet was lovely, she was very patient and really cared and understood about one of my cats having a real fear of vets and hating needles she never tried to rush so as not to stess out him too much. Really happy with the service. Thank you.

Clarinda Harwood
December 29, 2021

Dr Baahaa visit to Laila

Dr BaaHaa was very very professional and listened to what we had to say and was able to put our minds at ease that we would not be putting our beloved Black Lab (Laila) to sleep on her 13th Birthday. He was very kind and easy going and made our first experience with your company a pleasant one.

he kept us informed on what he was thinking and what his treatment plan was going to be moving forward.

The only criticism would be that we were only supplied 15 Tablets and we were charged for 20, we accepted the fact it was a Public Holiday and your rates were increased but we did not expect to be charged for something we did not receive

Good work Dr Baahaa

Regards Fiona

Fiona Woodward
December 28, 2021

Time to end Simba’s uffering

Dr Stuart was very professional and understanding regarding putting an end to Simba’s suffering. Our pet dog was 13 years old and had a good life.

Alan M Robertson
December 26, 2021

Quality of life assessment.

If all your vet partners are as caring, compassionate, and professional as the vet who attended to our pet, your business will flourish. Thanks for your help with our very difficult decision. Roxy is doing very well on the medication so far.

David Bauer
December 23, 2021

We would like to thank

We would like to thank Dr David for enabling us to have such a peaceful farewell for Charlie.

Michelle Wilkinson- Chee
December 23, 2021

Excellent service

We were so lucky to have dr.Julie visited Simba.
Simba was anxious during the visit but dr.Julie was able to manage the situation and do all the necessary examinations and vaccination. She answered to all our questions patiently and followed up on Simba after her visit.
I hope we can have her for next year Simba’s vaccination as well.

Sama
December 22, 2021

Great service

Great service dr Kerri was fabulous lots of care less stress for my 15 year old cat and me

Julie mahedy
December 15, 2021

Compassionate and Professional Service

Rusty, our nearly-19 year old beautiful boy was peacefully euthanized by Dr Stewart following illness. From the first phone consultation, the team at Pawssum demonstrated empathy and a very high level of professionalism. Dr Stewart explained the process fully on arrival, provided time for us to process and say goodbye, and ensured our boy was as comfortable as possible throughout. He was kind, efficient and professional and we were very grateful for his approach on the day. Rusty was wrapped in a soft blanket, placed on a cat bed and carried out with care and dignity – thank you, Dr Stewart. We wouldn’t hesitate to recommend Pawssum to our family and friends.

Clinton and Melinda
December 15, 2021

Rembrandt’s Rest

Stephen was so professional even had a tear in his eye, it’s never easy.. 100% recommendation too anyone in need of this service..
Happened so fast w the cancer, n life ey!!

Nathan Remyn
December 13, 2021

Peaceful and supportive service

Very very happy with the service from pawssum vets. Respectful and courteous staff. My cat passed with dignity and peace.

Graham Andrew Viecelli
December 11, 2021

Limping dog

Great service. Vet found 2 embedded arrow head grass seeds in paw. I had looked myself with torch & magnifying glass & couldn’t see anything! Happy dog, happy dog owner 🙂

Jayne Summers
December 11, 2021

very happy with the service

very happy with the service that was done

gordon hiscock
November 30, 2021

Very compassionate & understanding

The Pawssum Company is easy to deal with and very parfessional.

Dr Stuart attend our dog Django. Dr Stuart could not have been helpful, compassionate and understanding. He made a very difficult & sad experience as comfortable as possible for us.
Dr Stuart should be proud of his work and is a true Professional.

Lynette & Graham Sims.

Graham Sims
November 25, 2021

Home visit

Service was incredible. Dr was very kind and explained the process before he started. My cat Bonnie went peacefully in her home environment. Highly recommended using Pawssum.

Jesbeen
November 25, 2021

Great 👍

I was very happy that you could organise Vet visit for my cat, although I had to wait until next day, it was worth it to avoid stress for my 17 years old cat. Visiting Vet was great, and phone operator was very understanding. And I think the fee was reasonable. Thank you very much

H P
November 25, 2021

Almost too easy!

I’d been adopted by a cat for about a month or so but had no idea of history or vaccinations or even gender, so eventually I thought it best to have it all checked out. As a non-driver, Pawssum became an obvious choice. The price seemed fine and I was hugely impressed that I was able to get an appointment for noon on the same day (I arranged it very early in the AM and it was confirmed once working hours began).

Dr Bahaa was even a bit early which was good, and after some trepidation on the cat’s behalf, we managed to find out she was a she, and already microchipped, so he got in touch with Tiff the cat’s actual owner.

The end result – it was a nearby neighbour. We had a chat, and the neighbour is very happy for Tiff to keep visiting here, and now if Tiff doesn’t come home (to the neighbour’s house or mine) we know she’s probably at the other place instead! Which is less worry for all concerned. Also, the cat already has a vet so I now know I don’t need to be the one arranging that. So I’m getting all the cuddles and company without the need to worry about that other side of it. Win / win.

But it was Dr Bahaa and Pawssum that got it to that point, and I’m grateful for the efficiency of it all.

Michael Hunter
November 25, 2021

I could not have happier

I could not have happier with the service received during our time of need. I would recommend pawssum to anyone.

Amanda Hanley
November 23, 2021

Thank you so much for

Thank you so much for helping Nala , what a wonderful service, Dr Julie is fantastic!!

Sonya
November 23, 2021

Would recommend

Missy is a recent rescue who can’t handle the car yet so it was great being able to get someone here. Dr Justin was kind to her and her medical problem is already improving.

Cathleen
November 20, 2021

grateful customer

Pawssum, the vet and the crematorium representative were all sympathetic, gentle and understanding. They made a difficult time less stressful.

David Griffiths
November 20, 2021

Home heath checks

Had both my dog and cat vaccinated at home. Dr Justin is gentle and caring and makes my animals and I feel very comfortable. Thank you

Candice Campagna
November 19, 2021

Dr Julie’s Home Visit

Having Dr Julie over was so amazing. Not only did it reduce the amount of stress Dexie had to endure, but the level of care and advice given by Dr Julie was of high quality. You can really tell that she genuinely cares about her patients!

Marcus
November 17, 2021

Thank you very much to

Thank you very much to Dr Beshoy for your extremely professional & gentle manner while dealing with my beautiful cat Misti. I was beside myself & I was in such a state & DR Beshoy helped to reassure me & explained everything to me about what was going to happen. He was very gentle with Misti & I was so pleased & he even wrapped her in her bunny rug & then into another cloth for me so as I wouldn’t be more distressed. The service was very good & kind & I appreciated the support that Dr Beshoy extended to me. I shall be recommending your business to all my friends & colleagues.
Thank you & kind regards Denise Walsh

Denise Walsh
November 17, 2021

Reassuring

I was very pleased with the way my beloved pet was treated…Dr Stephen was very
Compassionate in the way he put my pet to sleep..I have had another pet done years
ago and the experience was quite traumatic for both myself and my pet…so glad I made the right choice this time by contacting pawssum I highly recommend them.

Catherine
November 15, 2021

Fabulous service

Thank you so much for your wonderful service. You went above and beyond to help me and I am so very grateful. You all showed such empathy and Dr Kerri was fabulous and so caring. I can’t thank you enough and will tell everyone how wonderful you are

Elizabeth pope
November 13, 2021

Beyond excellence

Dr Julie and her colleague were exceptional They were both extremely kind and considerate towards Smudge and myself (and husband too!) The service was very efficient and easy to use
Thank you everyone so very much

Ally
November 13, 2021

Caring and professional

Everything about the process with Pawssum is designed to lighten the emotional load of saying goodbye to a beloved family member. Making the booking is easy, and the vet was very gentle and calm, with us and our dog. Highly recommend.

Tracie Lee McBride
November 11, 2021

fabulous

beautiful..quiet..peaceful.
Just how we wanted it..

Tracy Hancock
November 5, 2021

Loved the way the vet

Loved the way the vet handled my fur kids and treated them. The experience was not at all stressful the the animals.

Cheryl Zacher
November 5, 2021

Poor old cat

Shelley is 18 years old and has a VERY sore mouth. Dr Bashoy very kindly came to see him at the end of a long day, and was so gentle that Shelley didn’t mind being examined. Dr Bashoy patiently explained everything and left us with all the medication Shelley needs to feel good again.
Visits to the vet are stressful, particularly for an old, sick cat. I’m so pleased that the vet can come and see Shelley at home, and Dr Bashoy is very kind and gentle. Shelley’s doing well now. Thank you, Dr Bashoy!

Barbara Cohen
November 1, 2021

Through the tears, The worst day of my life.

The Vet from Pawssum was magnificient and conducted the Euthanassia exactly how i had asked him to do , I can’t pretend That my heart wasn’t breaking and through the tears i hated every second that he was prepping Hamish, i wanted him to stop over and over again, But Hamish was loosing his health battles i couldn’t let him suffer. First he was Sedated So he felt no pain when the final Dose was administered and he left us without a whimper. My heart goes out to you all who have to go through this agony with your pets, you dont have to like the process but i have no hesitation in reccomending Pawssums.

Ian Hodson
October 31, 2021

Easy booking system. Quick service/confirmation

Easy booking system. Quick service/confirmation

Megan
October 30, 2021

Excellent service!

We are very thankful for the wonderful service we received after we booked a call-out for a Sunday. The Vet who accepted our request was lovely and took such amazing care of our fur baby. The booking process was very efficient.
Would definitely recommend the service.

Lizel More
October 26, 2021

R.i.p Kodi-1/4/2007-23/10/21

I really appreciate you coming out late Saturday night (11p.m) to relieve Kodi’s suffering. Thank you to the Doctor,i think his name was Dr.Boshoi.He was very nice and considerate and explained things through the process. Also, thanks to Tanya for getting Kodi help so quickly and for being so caring. Thanks to all involved.

Steve Murphy
October 25, 2021

Easy, convenient and best of all no stress on my cat

Dr Justin came to our place on time and was great. No stress on my cat she was happy to be examined, was quick and easy. Will be using Possum again and highly recommend this service.

Monica
October 25, 2021

Great service

Professional service. My cat who is usually hostile to strangers did not put up a fight at all. Dr Justin was very gentle with her and she is now on the mend. Thank you!

Lesley
October 25, 2021

Caring and professional

Thank you for providing this service that allowed us to say goodbye to our much loved TT Dommie.

Professional Caring and kind

Sue Haines
October 25, 2021

It was time to say

It was time to say goodbye to our beloved dog
The vet was very kind professional and respectful
at a very stressful time.
Our dogs passing was very peaceful

Linda McDonald
October 25, 2021

Caring in a difficult time

Dr Julie came to our home for euthanasia of our beautiful cocker spaniel pippa in her own beanbag
Julie was so kind and patient in the midst of our distress
Would highly recommend

Nicole
October 18, 2021

Maggie

In our moment of sorrow. Peter and the team at pawssum made our very hard decission to put our beloved Maggie to sleep forever to be as comforting and gentle as possible. THANK YOU SO VERY MUCH.

Craig
October 18, 2021

Home visit

Good service. Doc Stewart good with rescue dog. First time I have had a home consult. Much easier and less stress on the animals

Chris Purcill
October 16, 2021

Dr was on time. He

Dr was on time. He was gentle and gave Nikkie an examination and gave him a clean bill of health and his mummy’s mind at rest.

Jan Moore
October 14, 2021

Attending vet pleasant and thorough.

Attending vet pleasant and thorough. Gentle with a nervous dog. Happy with the consultation and will use the service again.

geraldine rebeiro
October 12, 2021

Excellent Service

The vet was compassionate and very understanding.

Paul
October 12, 2021

Fabulous

Dr Amy is beautiful inside and out. She is a great Vet very caring, kind and helpful.

Emma Dowden
October 11, 2021

Compassionate and professional customer service

We requested a vet to initially come home for a consult on our pet Chubba. Dr Beshoy arrived within an hour of the call. While the consult turned into a a peaceful euthanaisa, Dr Beshoy was so patient and understanding, he allowed us to take as much time as we needed and explained everything in a kind and compassionate manner. He was so helpful and allowed us to grieve and explained the next steps. We were so grateful to have someone like him there.

Jessica Singh
October 11, 2021

Kind and compassionate

We had to say goodbye to our beautiful 13 year old Australian Cattle Dog last week. I originally chatted with someone on the website and they were really nice when I explained what was going on with Jasmine. They arranged a call back that day. Then the next day a peaceful euthanasia was arranged via phone call for the next day. It happened very fast but I think in our instance it was necessary and I was grateful for how quickly it was arranged. Our girl was suffering. The vet came in the morning and he was very nice and understanding. We said our goodbyes and a few days later her urn with her ashes was returned. This is a great service and everyone has been very supportive and kind. I would recommend peaceful euthanasia at home for your pet. It’s hard to say goodbye but I’m the comfort of your home makes it better for your pet. Pawssum is worth it.

Lisa Findlay
October 8, 2021

Wonderful Staff and Service.

Absolutely wonderful staff. Vet Kerri is such a lovely, caring person who was very patient with our 11 energetic puppies. I would most definitely use Pawssum again and will absolutely recommend them to all my friends and family.

Heidi Dunman
October 8, 2021

Thank you 👍🏻

Great service, I didn’t need to go anywhere my cat was at home with no stress of car travel, thank you Dr Baha just so calm definitely use this service again 👍🏻

Melissa Thompson
October 7, 2021

Highly recommend

I can not recommend enough. Dr Sami was so great with my little poodle and put my mind at ease. Great service, excellent vet, happy dog and happy mum. Thank you.

Elisha Moran
October 1, 2021

Excellent Service

I contacted Pawssum late afternoon on a Saturday. They were very responsive and compassionate about my situation. The quality of life of my dog Bella had a very quick downturn and the decision to have a peaceful home Euthanasia was agreed upon.
Sunday afternoon soon approached and the vet was absolutely kind with Bella. Not long after she was picked up.
It was a very hard day but the process was very simple and made it sort of easier to deal with the loss of Bella.
Highly recommend.

Donn Gibson
September 27, 2021

Would use Pawssum again

After a lot of decision making on how we were going to get our old dog Oscar put to sleep peacefully and be by his side when it happens in this lockdown world we are in, Pawssums was the perfect choice as they came to our house.
Dr Beshoy was very respectful of the whole situation and it ended up being the most peaceful send off I’ve ever seen. Pawssum took care of the cremation and organising the return of Oscar’s urn. Would definitely use them again.

Robyn Lenton-Vidler
September 26, 2021

Thankyou

We were fortunate enough to stumble across Pawssum in our desperate need for a home Vet service to help euthanize our beloved 14 year old Lab. Given the difficult circumstances we are all operating under with COVID somehow they were able to bring what we needed together quickly, compassionate and sublimely professional.Dr Bennett was just what was needed to ease our beautiful girl to a better place. Pawssum made it happen.
Cant recommend Pawssum highly enough.
5 Stars is definitely not enough to reflect the service we received.

John
September 20, 2021

Little Rosie

Doctor Stevens care was greatly appreciated. Highly recommend Pawssum.

Wayne Pascu
September 20, 2021

Every thing was done very

Every thing was done very professionally

George Josephus van der Meulen
September 20, 2021

Great vet service that visits you at home.

Terrific service which i would highly recommend as our dog was 16 and was very unwell.
The euthanasia was very peaceful for our dog who is anxious when visiting
the vet.

Barbara Gavin
September 19, 2021

So caring and kind

I can’t thank your wonderful vet, Stephen, enough; his kindness, compassion and personalism was such a comfort in caring for Velvert His true love of animals was so obvious and we will always be grateful. I whole heartedly recommend Pawssum to care for your pets in their own home. They are transparent, reliable and sincerely caring x

Tracie Taylor
September 18, 2021

Saying goodbye

Dr Niquet was compassionate and caring during the process explaining every step and ensuring we were comfortable with what she was doing. She never rushed us, she enabled us to say goodbye in a calm peaceful way.

Cynthia Ingram
September 16, 2021

Kind and caring

Dr Bahaar attended my home to see my very frightened cat. I found Dr Bahaar to be very kind and caring and extremely patient.

Josie
September 13, 2021

Fantastic service

Justin looked after our Charlie so well. He was so kind and efficient. Just a great service from booking to consult. Prices were more than reasonable for a home visit. Charlie is feeling much better today. Thank you so much. Would highly recommend.

Sharon Boyd
September 13, 2021

Great service

Could not be happier with this service. Kept me up to date about arrival times,and I felt that the vet was more thorough and caring than my normal vet. Would highly recommend this service from start to finish.

Carol
September 13, 2021

Matty’s Journey to Heaven

Thank you for coming out to my home, it was so stress free without any fuss. Matty was able to sit in her special place and peacefully drift off comfortably to heaven. She will be in our hearts always and sadly missed. Thank you so much to Pawssum Vets for making this easy for our family.

Johann Doyle
September 13, 2021

Pawssum Vet home services

Excellent, prompt service.
Dr Stephen was very helpful and knowledgeable.

Very happy with the service.

Vanessa
September 10, 2021

Dr Stephen was fantastic and caring

Our old puppy girl was put to sleep and Dr Stephen was fantastic, we will ask for him again when needed

Yolanda Perin
September 10, 2021

Excellent Service, Highly Recommend

Thank you for providing a wonderful service and keeping in touch throughout the process as it certainly help with reducing the stress levels. Thank you to Dr Bishay for his prompt attention and very detailed explanations.

Carlie Williamson
September 6, 2021

Pawssum was very empathetic

Pawsumm was very empathetic and sympathetic when I contacted them. Dr Shadi was very kind and calm and made the euthanasia process comfortable for our 17 year old girl Sally with my daughter and myself
. The aftercare team have been very helpful with choosing the right package for us to get Sally back to us.

Vanessa Lander
August 31, 2021

At home consult

Dr Beshoy was very calm and managed Millie very well. Millie is deaf and is usually not a happy cat when visiting the vet. The at home consult kept her calm.

I was very happy with the service I received from the booking to the home visit.

Kim Cadet
August 30, 2021

Thank you

Thankyou Dr Peter for coming out to see Zeus on Saturday
He is feeling much better now so the medicine you gave him helped.
I was very happy with my experience with Pawssum.

Jess
August 30, 2021

Professional and Caring

It’s so hard to realise you have to choose the day of your loved one.
From start to end everyone I dealt with was so compassionate and understanding.
I cannot praise all involved enough.
Thank you

Catherine Brookes
August 28, 2021

Thank you

Thank you sincerely Dr Bahaa for your warm and reassuring presence at the end of our beloved standard poodle Mimi’s life. We are so glad we chose home euthanasia as her sister Coco was also able to say goodbye. We will continue to use Pawssum for vet visits for Coco. Much nicer environment for all.

Helen Pike
August 26, 2021

Caring and Compassionate

Dr David was so wonderful! He was caring and compassionate and was so lovely to our beloved cat. It was a sad and difficult occasion and Dr David was very patient and provided exceptional care. This man was born to be a vet!! His love for animals is very obvious and Dr David’s caring nature towards people is just lovely. We thank you from the bottom of our hearts.

LeeAnne Smith
August 24, 2021

efficient quick service for worried owner very reassurring

efficient quick service for worried owner very reassurring

cheryleen perry
August 20, 2021

Peaceful home euthanasia

The vet was extremely kind and compassionate, and treated our girl beautifully in a heart breaking moment
Thankyou for helping her pass peacefully

Kim
August 19, 2021

Thank you

I would like to thank paussum and Dr Bahaa for being so efficient in getting me and my family a appointment . So my baby boy jack ( chan chan ) didnt have to suffer in pain for to long. From myself and my family a big Thank You .

When the time comes for us to get another fur baby we will be coming back .

Charmaine
August 19, 2021

Home visit – Great experience

Great experience

Karen Dinapoli
August 17, 2021

Highly recommended

Very efficient from when i contacted them to when the vet arrived was 1 hour.would highly recommended them to anyone and would use them again in the future.

Charmaine Mitchell
August 17, 2021

Highly recommended service

Needed health checks & annual vaccinations for our 12yr & 10yr old fur babies who get very stressed and anxious being transported and visiting the local vet clinics. This at home service is fantastic and I’m truly grateful. From the booking call to the actual vet visit all very easy and very professional. The lovely Dr Jane was fantastic. All communications clear and well explained. We will definitely be using this service again.

Michelle Kay
August 14, 2021

Happy customer

I was pleased to find an at home Vet service as I need a wheelchair to go out with and that means that I have to use a wheelchair taxi. Having someone come to visit me at home is much easier.
I would like to say also that the Vet was a delightful young man and I was very happy to have him come.

Linda Pasch
August 14, 2021

missys first surgery

all went well they came out found the problem with in 2 days missy was picked up and operated on all went well missy was home next day thank you very much

kevin overton
August 13, 2021

The Vet was compassionate and

The Vet was compassionate and efficient at a very difficult time for us.

Russell Clifford Lain
August 8, 2021

Fantastic customer service attitude

Words cannot express how grateful I am that I was able to have my cat – Noodle – euthanised at home, on the deck, in the sun, surrounded by nature on my lap. Vet David was wonderful, respectful and not rushed. I can’t thank him enough for helping make a difficult moment that bit easier.

Janet edwards
August 3, 2021

Great friendly and thorough service

Great friendly and thorough service..Very happy and will use Pawssum again for sure..

Kerry Vine
August 3, 2021

Thank you

Thank you for helping us at what was a very difficult and highly emotional time. Stephen was patient, compassionate and completely understood our needs throughout the whole process. Saying goodbye to our beautiful Bonnie after only four short years was absolutely heartbreaking and he allowed us to take as long as we neeeded to do this. He was gentle with her and with us. I would recommend Pawssum to anyone who has had to go down the same road as us and wants to do the best by their furry family member.

Sue Gibson
August 2, 2021

Our Missy

Sadly yesterday we had to put our big baby girl to rest, Pawssum was absolutely Awssum. They understood how difficult it was for us to have her put to rest. They made it easy for us they showed empathy, sympathy and they felt the love we had for Missy…

Tina
July 30, 2021

Thank you for everything

I just wanted to so how thankful I am to have chosen pawssum for peaceful at home euthanasia for our beloved dog of 15 years. From the first initial phone call, to the incredibly supportive attitude of vet Peter – compassion and care was second to none. You guys made such a difficult time feel so peaceful and comforting.

Johnny Vogiatjis
July 28, 2021

Thank you

It was a peaceful and gentle farewell. Dr Bashoy was quiet and calm and professional and was led by my wishes. This was the best farewell I could give my cat and have already told all my pet owning friends about this service. For my cat to die at home in her bed without having to drag her to the vet was worth it. Thank you to everyone involved for being kind and caring.

Joanna mckenzie
July 24, 2021

Pawssum made our final goodbye so much easy

The staff at Pawssum were just amazing. When arranging for our dog’s home euthanasia they were kind and so helpful. The vet that arrived at our house was so gentle, patient, kind and considerate. Having our boy put to sleep at home was so much less stressful for us and him. We got to say goodbye to him and watch him fall into a deep and peaceful, pain free sleep in the comfort of his home with all of us around him. Thank you Pawssum for making this possible.

Chareen Boake
July 19, 2021

Great service & the Vet

Great service & the Vet was excellent. Had the dog at ease the whole time.

Tony Ellis
July 16, 2021

We were very please with

We were very please with the vet and charlie is doing much better nearly back to his old self
Thank you very much
Regards
Anne

Anne Randell
July 15, 2021

First time experience

Dr Stephen came to our home in the evening. He examined our little dog and supported our decision wholeheartedly that it was her time to heave this world. He was gentle, softly spoken, respectful and professional.
It had been a horribly sad day for all of us but his demeanour enabled us all to relax and face our decision with great ease. We farewelled our beautiful little girl in a dignified, peaceful way that none of us will forget and I am so glad we chose to have the vet come to our home.
Thankyou Dr Stephen, I would not hesitate to recommend you to anyone else facing this decision. We will remain eternally grateful. Our baby is resting peacefully

Bernadette Warton
July 15, 2021

Caring , dignified end of life for our Ruby

Today we had to put our most loved and precious little girl Ruby to sleep.
Ruby was 17 and was ailing and we had to make this decision which was very hard for myself and my husband.
We phoned Pawssum mobile vet 🐶 and
Dr Baha had seen Ruby in the past and we wanted him again .
Dr Baha is a wonderful man, he explained what was going to happen with Ruby and carried out the procedure with dignity for Ruby and us.
We cherish the time we were given with Ruby at this time.
Thank you again for your wonderful care and support.
We strongly recommend this wonderful service by Pawssum
Helen & Paul

Helen & Paul Morgan
July 14, 2021

Very caring service

Thankyou so much great service

Wayne Manuel
July 14, 2021

Thank you team

Your lovely team and Dr Kerri were so compassionate. It was extremely difficult for me and it was lovely to have support at this time so our sweet boy could go in peace. Thank you all from the bottom of my heart.

Shannon Markham
July 12, 2021

Wonderful and caring service provided highly recommended

Wonderful and caring service provided
Will definitely recommend to anyone needing the same service we needed

Symone Redhead
July 12, 2021

Thank you…

Thank you for the wonderful service. We will be using your service again. A lot less stressful on both animals and owner.

Deb Bennetta
July 9, 2021

We where very happy that

We where very happy that Dr. Beshoy was able to come to house and see our dog Cleo. He was very kind and caring, he explained Cleos condition and what the our options where. He did not rush us into our decision and gave us plenty of time for us to say our last goodbyes. I am very grateful for the time he gave us.

Angela Cavallaro
July 7, 2021

Fletcher had seizure

The vet was fantastic verry thougher verry happy the way he looked after my dog, full of information

Kym Norris
July 7, 2021

An absolutely wonderful and caring service

After 17 wonderful years with us, we had to make the heart wrenching decision to put our beloved Benny to sleep. I stumbled across Pawssum while investigating the process of euthanising a pet and am so incredibly grateful I did.

The team and Dr Ivy were so supportive and caring throughout the entire process. We will be forever grateful for allowing us to spend our last moments with Benny in his favourite bed and surrounded by his loving family.

Thank you from the bottom of our hearts Pawwsum, for your amazing service.

Liz Didilis
July 6, 2021

Looking after my beautiful girl Pepper

Thank you so much for looking after Pepper. Dr Beshoy was a kind and compassionate man..Very impressed with your service.

Greg McDonald
July 5, 2021

This was the first time I used the mobile vet service

This was the first time I used the mobile vet service. I received excellent service from Dr Lauren, she had explained my cats condition clearly. It saved me a lot of time and travel. My cat hates traveling in the car, so it saved me and him a lot of stress. Very convenient service. Reasonably priced. Very happy and highly recommended.

Mary Perese
July 1, 2021

Peaceful goodbye

Thank you to Dr Justin to help us with our difficult urgent decision to make regarding Brandy. His kindness, compassion and his explanations made this very difficult time smoother. Our beloved 13 years old boy is now in peace.

Virginie
July 1, 2021

Couldn’t be happier

This is the first time I have used a mobile vet but it won’t be the last. I had 7 puppies that needed their first vaccinations and microchipping. The process was so much easier – I didn’t have to worry about car parking and potentially how far I would have to walk with two heavy travel crates and the puppies were less stressed during the whole process. Thanks Dr Christine you were super organised and professional. I will definitely be booking services through Pawssum again

Amy Lewandowski
June 26, 2021

A compassionate end

After a misunderstanding with the booking, the Pawssum team jumped in at 10 pm two nights before the assigned booking time, contacted a vet and confirmed the visit would take place as originally planned.
On the morning,Dr Ingrid provided a very compassionate service, allowing 2 very distressed pet parents to say their goodbyes in our own time before administering the medication as planned. Thank you to the Pawssum team for making a very difficult time more bearable.

Andrew Davison
June 24, 2021

Thank You

A big thank you to Dr Beshoy for his kindness in dealing with a difficult situation he fully explained our dogs situation and our dog Dare even welcomed him to our home for her final journey again thank you to all staff Chris and Alan

Alan John Dargan
June 24, 2021

Great service

I was very nervous as my cat does not like strangers. The vet was calm, gentle and very good. Was such a relief. Would thoroughly recommend pawssum to my friends and family.

Rebecca
June 23, 2021

Saying goodbye

Thank you to Dr Shaid for his kindness and compassion with my difficult decision to make regarding Lexie.

Jane Evans
June 23, 2021

Our dog damaged her dew

Our dog damaged her dew claw, arranged a visit from pawssum, and vet was fabulous. He was on time, caring, explained treatment simply and provided medication we needed. Great to be able to have a visit at home for our anxious dog rather than having to attempt a visit to vet which is stressful for all involved. Will be arranging all further vet needs with pawssum team.

Merridee
June 22, 2021

A great service

Very happy with consult Tommy was very anxious but vet took the time to calm him down and make him feel comfortable will definitely use again and tell friends

Beverly Stevens
June 17, 2021

Great service

Great service. My best mate collapsed which was very stressful for all involved.could not get him to surgery as he’s a big heavy dog
Phoned pawssum who were great.Nick arrived exactly at arranged time and interacted well with dog and owner.left all reassured and informed of condition and future treatments required. Would recommend pawssum as an alternative to surgeries as less stressful to animal being treated at home..

Graham Campbell Summers
June 17, 2021

Happy

Arrived on time, were thorough in the examination and treatment of our cat. The attending vet was friendly, the cat was comfortable with him and he answered all our questions. Would definitely use again.

Conny Gard
June 15, 2021

Very efficient and easy to use

An very easy way to have my cat vaccinated and avoid the trauma she seems to experience when take in a car to the vet or cattery. Very efficient and the vet was caring and gentle.

Helen Boland
June 15, 2021

Holly

Dr Stuart was very caring in a very sad time.
Thanks.

Russell Maynard
June 14, 2021

Caring and compassionate

We had the vet Dr Shadi come out to us. He was a very compassionate man who explained everything to us , he was kind and considerate as he helped our senior soul Fonzie cross over the rainbow bridge. We cannot fault them and will be using them again in the future.

Tina Jones
June 12, 2021

Thanks for allowing my beautiful girl to be peacefully euthanised at home

Thanks for such a caring and supportive service in allowing my beautiful girl to be peacefully euthanised at home.

Cathy
June 6, 2021

Pawssum is essential service

Pawssum is essential service that is there and does what it says.
Very Very sad and distraught with the passing of Goldy who after 11 years was always with me work and home.
At all times all of the people involved were helpful kind and considerate.
The vet was special he organised the picking up from my place.
Nothing was an issue.
Thank you very much for being there.

Mark

Mark Mader
June 4, 2021

Euthanasia

Lauren was wonderful at what was a very difficult time for me. She was patient and compassionate and even though it took quite some time to euthanise Charlie due to his bad veins (his poor little heart was so damaged he was not pumping enough blood to his extremities) she persisted. I was able to hold Charlie close to me the whole time and he was not distressed in any way and she even took a paw print for me. She made a very sad time for me so much easier with her compassionate and patient demeanour. I would certainly use this service again.

Linda O’Hara
June 1, 2021

Awesome service and experience

I really enjoyed the whole experience from beginning to the end. Pawssum’s customer service was great and we really good experience with Dr Ivy and she gave us the right advise related to our dogs health. Thank you and i will be booking again for any vet needs for my dogs.

Bev kaur
May 25, 2021

Thank you

I cannot thank you enough I phoned Sunday morning as our beautiful dog Misty had taken a turn for the worse over the weekend, Dr Scott was there within 2 hrs explained how and what would happen. It was very peaceful and allowed our family to grieve for our much love dog in our own home, excusing himself which was lovely as we said our final goodbyes
Highly recommend there service for a very difficult time when putting down your beloved pet
Thank you

Megan Arndt
May 24, 2021

My beautiful boy

I can’t thank you enough for how caring and understanding from my Initial phone call to the beautiful lady I spoke to on the phone to the vet the lady that took my beautiful boy it was just the most beautiful and loving way to say goodbye to my boy and I thank you

Avanne Arnaya
May 24, 2021

Respectful, professional and caring

Very pleased with the whole experience under very trying circumstances for us. Dr stefanos Took his time, explained the process and made Cleo very relaxed. Very happy to recommend his services

Gwenda and Michael
May 20, 2021

Wonderful, caring vet service.

I rang Pawsumm and spoke to a lovely lady and explained that my dog was in heart failure and needed a vet to visit. She was very caring and helpful and arranged for the vet to make contact regarding the appointment.

Dr Bahaa came to visit our beautiful cairn terrier Ruby who is 17 years old . He was very thorough, and checked her medication and explained where Ruby is at medically and what to do in the future. My husband and myself were so grateful for his medical information, which we have taken onboard, and will be in touch with Pawssum in the future.
Thank you Dr Bahaa .

Helen Morgan
May 18, 2021

Vet Peter was very efficient and understanding

Vet Peter was very efficient and understanding at this very emotional time. It all went smoothly and I felt I had made the best choice for my furry friend.

Sandra whitbourn
May 17, 2021

A charming vrt, a credit to the profession

Good morning

It was a difficult experience made all the better by the vet. A charming lady, a credit to the profession.

Thanks

Russell

Russell Smail
May 17, 2021

Compassionate vet service

Thank you to vet Peter for his compassion and understanding. Peter helped Molly have a very peaceful passing and showed humility and a natural understanding during a very traumatic time.

Suzanne
May 12, 2021

Vet was a lovely gentleman

Vet was a lovely gentleman who(apologies forgot his name) was extremely professional and gentle with my boy, he didn’t even notice/feel the needle.
Will definitely be using your services again 😁

Jessica
May 9, 2021

Appreciated Kindness at home

We had an 11 year old Australian bulldog that weighed 50kg
Sitting with us watching Tv then several seizures. He did not know where he was, who we were or his name.
Being so heavy we were unable to get him to a vet, and of course all this happened half hour after our vet closed .
Rang Pawssum, they sent us Dr Beshoy, who was the most caring compassionate kind sole.
He treated us and our beloved fur baby with compassion, he truely cared and our fur baby was put to rest peacefully in his own home not on a cold vets table, for this we will be for ever thankful to Dr Beshoy
Thank you

Kandy
May 9, 2021

Millie

Dr Peter was very caring and professional and ensured Millie travelled over rainbow 🌈 bridge peacefully.

Louise Vogt
May 8, 2021

Excellent service – would highly recommend

We were very happy with our Pawssum experience. The whole thing was seamless to vaccinate two of our cats. We will definitely use Pawssum again and recommend to others.

Brianna O'Neil
May 8, 2021

Respectful, Compassionate and Comforting

Dr Stuart was such a source of comfort at such an aweful moment in our lives. He explained everything clearly, he understood our pain and he was so respectful to our beautiful boy Jasper as he performed the procedure. I will be forever grateful that Jasper’s final moments were at home with us and in such good hands..

Colleen Chapman
May 3, 2021

Excellent visit

Perfect consultation from Dr Renae my 6 year old rescue cat responded beautifully as he can be a little aggressive when he is stressed
This is an ideal option for a insecure cat,I will continue the home visits

Sandra Waugh
May 2, 2021

Friendly and prompt customer service.

Friendly and prompt customer service. Great in home vet visit. Dr Renae was friendly and knowledgeable. Gentle with my cat and myself, her concerned human. Made a huge difference.
Will definitely use and recommend in future.

Gretchen
May 2, 2021

Stress-free cat consult for Shelley

Old cat, sick and hiding in the garden. Vet visit = stress. Search online for vet home visits, found Pawssum. Dr Duncan arrived and fixed old cat! So much easier than a vet visit.

I wrote a proper review and it vanished. I can’t repeat it but basically, instead of dragging my sick old cat out of his hidey hole and stuffing him, struggling, into his carrier then driving him to the vet with all the street noise, and vet noise and smells, I only had to drag him out of his hidey hole and hold him quietly on my lap in his own lounge room. Dr Duncan checked him, took blood for tests (and called me later that day with results), and gave Shelley an anti-nausea shot and subcutaneous hydration. A full service, pretty much. Dr Duncan was gentle and thorough with Shelley, and communicative and reassuring with me.
I can’t recommend Pawssum, and Dr Duncan, more highly.
And after two nights and three days under the bromeliads, Shelley’s better.
Thank you Dr Duncan! Thank you Pawssum.

Barbara Cohen
May 2, 2021

Great

Excellent home vet consult. Dr Duncan was caring and knowledgeable, very helpful!

Sophie Reeves
May 2, 2021

Excellent survice very pleased

Very Prompt service by Pawssum local vet home service was great & Dr Estafanos was great very pleased how he treated my dog thank you

Robyn
May 1, 2021

QOL consultation

Dr Ivy was excellent. She gave us great insight into the health status of our 20yo cat and had some helpful tips in order to maximise her health and comfort.

Mario Messina
April 22, 2021

Great service for a super nervous cat

I have a super nervous cat that doesn’t like leaving the house so I thought I would try a home visit for her yearly vaccination. Dr Ivy was amazing and very patient with us. I will definitely be doing this from now on, it took all the stress out of it!

Eva
April 22, 2021

Highly recommended

We sadly had to put our elderly dog to sleep and were told about Pawssum by our vet.
Dr. Beshoy arrived within 2 hours of us making the call. He was very respectful and caring, and explained everything step by step. It allowed us to have our Edie pass peacefully at home. We would highly recommend Pawssum to others.

Miriam
April 19, 2021

Pawssum is Awesome!

Thank you for such an awesome vet experience! The vet visit was so much more relaxed than any previous vet clinic experience where the vets haven’t been able to fully examine our cat though fear for their own safety, due to the cat being stressed after the car ride and in the vet clinic environment. Dr Ethan had our cat content and purring away through the examination. 10/10 for service from us and we will definitely be using Pawssum every time for our kitty.

Caroline Galans
April 19, 2021

Brilliant service

This service is wonderful, I wish I had known about it earlier. I was very happy with the Vet that attended my home and communication was brilliant, easy to use, and my dog didn’t have the stress of visiting a Veterinarian clinic. It’s a wonderful service and I highly recommend.

Marnie
April 19, 2021

Great service

Great job with a cat that doesn’t like many people
Some great information provided to help my feline friends

Kyla Reynolds
April 19, 2021

Caring Service

We couldn’t have asked for a more caring vet at this very sad time. He was on time and very empathetic. We would definitely recommend this service.

Gill Booth
April 19, 2021

Very prompt efficient consultation.

Very prompt efficient consultation. Marley was relaxed and content to be examined in his own home environment .
This would be an excellent service for stressed nervous pets .
I have no hesitation in recommending your service.

Betty Boyle
April 8, 2021

Wonderful service!

Highly recommend there services!

Sherelyn Eiffe
April 8, 2021

Fantastic professional service at reasonable costs

Fantastic professional service at reasonable costs. Dr Gary was pleasant, informative and left all contacts for a emergency.
I was astounded that my call was recieved in Hervey Bay (QLD) and with just supplying my post code in Sydney NSW a mobile vet was treating a very sick little dog who at the time of writing this is gradually regaining better health.
Will definitely use the service again and will refer PAWSSUM to friends and family.
Thank you, Lyn

Lyn Oneill
April 4, 2021

Excellent response and service

Yesterday our beloved dog became ill and I was unable to bring him to the vet. Pawssum organised and ensured a vet could attend in a very short period of time. Dr Nicholas arrived and was compassionate and caring. A sincere thank you. I will be using Pawssum again and have no hesitation in recommending you

Karen Neale
April 3, 2021

Excellent ! First time user

First time I’ve used the service and my vet was amazing ! Really thorough and very nice . Would happily use again !! Thank you

Jo
April 1, 2021

Professional and compassionate

I just wanted to say that you guys were extremely professional and compassionate and delicate.

It made all the difference to me in a really tough time and making that tough decision.

It felt wrong and just weird calling up, (basically shopping for a euthanisia service), vets and trying find a home visiting vet and a suitable time and honestly this service was extremely easy and gave me peace of mind.I tried at least 4 vets and it got really draining emotionally repeating myself and not being able to have a vet come home on a specific day. Pawssum took my call, organised everything within the same day and had a vet at my home. I was impressed and they provided me with the peace of mind I was looking for.

I don’t care about the cost. All that mattered to me was that I could organise a time that suitable and I didn’t have to drag my dog to a vet.

In his last moments I wanted him to remain comfortable and at peace at home with my family.

When I called up the first time the lady was extremely caring and actually said I’m sorry for your loss, this must be a difficult time and after calling 4 vets earlier you guys were first people to say this to me and I really appreciated it.

It is never easy making that call and putting your pet down but Pawssum were professional, quick to organise everything in the same day when I requested a specific time, extremely compassionate and friendly.

The vet Dr Beshoy was extremely compassionate and professional as well and we all appreciated that too.

Thank you so much for making this trying time easier for us and making it all go smoothly.

Manish chandra
April 1, 2021

Easy and reassuring

Easy to book, reassuring to have the speedy diagnosis and support outside normal vet hours. Dr Shadi was the perfect vet for us — a greyhound vet with orthopedic specialty — coming to check our greyhound’s foot. And hound experienced it as the joy of a home visitor.

April S
April 1, 2021

We could not have been more at peace

We could not have been more at peace with the two staff the respect and kindness shown to Gwen and her family was so comforting so a heartfelt thank you from Gwen’s family

Vicki King
April 1, 2021

Oscar Wilde (cat)

Excellent service. Lovely vet. Rather expensive for a pensioner, especially the extra for distnance travel, but of course worth it!

Wendy Charnell
April 1, 2021

My family and I would like to thanks Pawssum and the vet

My family and I would like to thank Dr Amanda and all the staff at Pawssum. They were very kind, caring and accommodating when we had our beautiful old dog Punter euthanised at home.

Belinda
April 1, 2021

Kris did an excellent jobThanks

Kris did an excellent job
Thanks from Ted, Bill and Jesse

Bill Clark
March 27, 2021

wonderful service put myself and

wonderful service put myself and Smoo at ease thoroughly recomend vet and prompt service

cheryleen perry
March 27, 2021

Our best little mate

Pawssum provided excellent customer service. They were easy to get hold of and their communication in organising matters was seamless. The appointed vet, Dr Callie, was lovely and very efficient.

Lynn
March 27, 2021

Sick cat with suspected ear infection

We were very impressed with Dr Stuart Cunningham as he was very caring towards our not so friendly cat. However Dr Stuart soon had things under control and our cat Max was administered his ear drops for an ear infection. Highly recommend this service and Dr Stuart.

Trish & Jeff
March 27, 2021

Thank you so much

Dr. Yeoh was so kind and supportive during the peaceful euthanasia of my 13 yo shih tzu Sophie. She was compassionate and caring and made a very sad situation quite dignified for me and my dog. I would highly recommend pawssum.

Anne O'Sullivan
March 27, 2021

Very pleased with the service

Very pleased with the service I get and more then pleased with Ivy the vet

Jean Frances
March 27, 2021

Harry

Our sincere thanks and appreciation to Dr Gary Jocum who was extremely kind, understanding and supportive.

Sheela Ramakrishna
March 6, 2021

Caring approach at very difficult time

Terribly sad time for our whole family and escalated too quickly but you rearranged your schedule to get to us, you were sensitive and kind and guided us through, respectfully giving us the space to say our goodbyes. One of the worst days of our lives but very thankful for your help at this time

Chris millar
March 5, 2021

Thank you Dr

I could not have wished for a kinder, more gentle send-off for our beautiful Bengal, Nina. Dr Shadi was compassionate, explained the process clearly to us, and was kind and gentle with our little girl. She was treated with love, care and dignity, quietly going to sleep with a sedation before being euthanised. I’m so pleased we had this done at home, as Nina was able to drift off to sleep in the comfort of her favourite place. She deserved no less. Thank you, Dr Shadi and Pawssuum. PS: Feedback form is not allowing upload of photo.

Neil D Payne
March 1, 2021

Wonderful veterinarian service

My dog was so delighted to see Dr Justin, he was able to calmly administer care to our dog’s foot in a home environment. We will gladly use this service again and will recommend to many others. Thank you Dr Justin, Pawssum Vets.

Theresa Wilson
February 28, 2021

Great experience all round. Vet arrived on time and was very friendly.

Great experience all round. Vet arrived on time and was very friendly. Examined my Girls wound and checked her vitals, prescribed antibiotics and explained all in a way I could understand.
As a person that doesn’t drive this service is invaluable
Will use pawssum for sure.
Five stars

Stuart Watson
February 28, 2021

I could not have asked for a better vet

I could not have asked for a better vet. Thank you so much for your caring service. My dog was comfortable and you made me feel at ease. It’s so much better to be at home with a vet who truly cared for my dog and for me.

Deborah
February 28, 2021

The vet was very kind, compassionate and understanding at a very difficult time.

Dr. Estafanos was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos examined Gizzmo and agreed it was his time, then explained the procedure.
Gizzmo had a wonderful send off and went to sleep peacefully.
Thank you for helping make this day something to remember that was filled with love and dignity for my beautiful fluffy puppy.
I would highly recommend this service.
Thank you

Joanne Ross
February 24, 2021

Our Dog Sasha

Very Happy with the service that Pawssum provided. Dr. Beshoy explained everything very clearly. he was respectful and Sympathetic towards the dog and the clients needs. This made it a lot easier having the dog Euthanased at home in her own Environment.

We would be happy to recommend your services to our friends.

Regards John and Paulette

John Gillette
February 23, 2021

Thank you Dr Kris

I don’t drive so I went on Google to find out about house visits. I came across Pawssum which gave great reviews. I thought that I would try them. I made an appointment on line,I received a call back quite quickly, the customer service was excellent. I was advised via email and by mobile phone of the appointment, the time and who the vet would be. The whole process was so professionally done, very quick and easy.
Dr Kris was the vet who visited, to give Spade her F3 vaccination and checkup. He was so wonderful with her and explained the whole process to me. What a great experience! Thank you Pawssum and a big thank you to Dr Kris

Thanks Maria

Maria Valic
February 22, 2021

Great!

My first experience with a mobile vet, and I’m most impressed. Dr Nitasha was wonderful – an experienced, caring and thoroughly professional vet. She came at short notice on a Sunday afternoon and my dog and I are most grateful. Minor glitches with Pawssum systems were quickly overcome and I highly recommend the services.

Elizabeth Avent
February 22, 2021

Misty

Timely response, excellent vet care.
Will use again

Janice Gestro
February 20, 2021

Our beautiful Mia went to

Our beautiful Mia went to sleep peacefully, surrounded by her family and in her home.The service we received was amazing. The beautiful, caring and understanding staff were wonderful. Dr. Estafanos attended, he was so kind and gentle, gave us time to say goodbye, explained everything and was so caring to our darling girl. We cannot thank you enough and would highly recommend your services. Thank you so much
Regards Helen Ogg and family

Helen Ogg
February 19, 2021

Dr Beshoy was calm, kind

Dr Beshoy was calm, kind and respectful. He made saying goodbye to our sick little dog a little easier.

D. Kohalmi
February 14, 2021

My Cat Tiger

Dr Estafanos was on time, friendly and helpful. I was nervous about my cat but he took everything in his stride, checked Tiger out, gave him an injection and some tablets for me to give him. All went well.
Thanks for your help.

Regards,
Sharon Moule

Sharon Moule
February 13, 2021

1st Home Vet Experience

Pawssum
Your systems and procedures are 1st rate. Instant acknowledgment to initial request(4:30am)
Very friendly, attentive local staff called at 7:30am, I asked for a Vet ASAP as my English Staffy was in pain.
Confirmation within an hour with a 9:30am appointment confirmed.

Vet
Arrived on time, very friendly, professional, thorough & nice.
Gave me options, clear explanations & both Bella(dog) & myself were VERY comfortable!

For an extra $30 odd dollars difference to traditional vets I can’t see myself going anywhere else from here.

For peace of mind, convenience and most importantly the comfort of my pet, this cant be beat.
Thank you & Great Work!

Shazz Warren
February 13, 2021

Pawssum mobile vet is very helpful

As I don’t drive, so Pawssum mobile vet is very helpful. I would recommend them to my friends and workmates.

Marika
February 10, 2021

At home Euthanasia

We had to make the heart wrenching decision to have our dog put to sleep.
Pawssum were great,from start to finish. The vet that attended was awesome. He was so kind and caring, did not rush us and was very considerate throughout the process. We were all able to be with her for her final moments, and she was able to spend them in her own home.
I highly recommend them.

Tara Salvaterra
February 7, 2021

I was very happy with today’s visit

I was very happy with today’s visit from Jane. She was here on time and was able to help my two sick dogs. Having a home visit was less stressful for us all and Jane was lovely and caring. I wouldn’t hesitate to recommend using pawssum.

Judy gibbs
February 3, 2021

R.I.P …MAX

Very professional, caring sympathetic service. Exceptional understanding of the family needing to grieve and say goodbye.
Only bad point was the 4 hour wait for vet. Understandable when times are busy. Plus not knowing what happens to Max until we recieve his ashes. Feeling a little empty. Again probably just us not asking enough questions in such a sad time. We miss him so much…💔

Paul Balchin
February 3, 2021

Everyone was fantastic and treated us with great care and dignity

Everyone was fantastic and treated us with great care and dignity. We all laughed and cried together during their time with us while our girl passed on. Best of all our girl left us extremely comfortably with Lisa providing a mink blanket for her to travel in comfort and style.

Maria Cooper
February 2, 2021

Excellent service, thanks you Pawssum

Excellent service. As soon as you answered my phone call you were all so kind and caring. Thank you for helping to make Dolly’s death as peaceful as it could be.

Maureen Allan
January 30, 2021

Amazing service!

Dr Stuart was amazing. So professional and loving towards my gentle giant. He persevered with her when she was upset and got the job done. Could not recommend him more! A wonderful vet and a lovely person!

Stephanie
January 28, 2021

Peaceful passing of our dog

We had to make the hard decision of putting our baby to sleep, we didn’t want him to be put down in a vets office.
Our vet was absolutely amazing, he was kind and gentle, it was such a difficult choice but I am so glad he was in the hands of your vet. Thank you so much for being wonderful to us during this very hard time. Regards The Di Raimondo family

Samantha
January 28, 2021

Ellie Belly

Our family are living from pay check to pay check when our 7 month old cat fell ill. We struggled to find a vet in our area with a payment plan but most were unavailable or booked out till the next day. That’s when we found Pawssum online, their super friendly and supportive staff helped us get onto a payment plan with vetpay and had a an amazing vet out to us that night. Now our fur baby is no longer exhausted and rolling around in pain. We really couldn’t thank you enough.
Lots of love and purrs from Ellie Belly <3

Maliana
January 28, 2021

Very professional and caring

Very professional and caring service when my 18 year old cat Jasper had to be euthanised. He was able to stay in his own home, able to be peaceful and loved to the end.
I can not recommend their service enough.

Sarah Baxter
January 28, 2021

It was the most humbeling

It was the most humbeling experience i could have had ,
This was the 1 thing that made me feel that i was doing the right thing for my sick baby

Eva Marcikic
January 23, 2021

Saying goodbye to our fur baby

Thank you so much for your prompt, excellent and compassionate service. From our first contact you went out of your way to help us through the very traumatic decision of putting our fur baby to rest.

The Vet you chose for us was so kind and compassionate and explained everything to us so that we could make an informed choice on the best option for our beloved 14 year old Labrador, Charlie.

She is now in a better place with no more pain and whilst we are all devastated we know we made the right decision for her. Being able to arrange it all at home so Charlie was in her own home, on her favourite bed and surrounded and cuddled by her loving family was also so much less traumatic for her. The whole process was very peaceful.

Thank you so much for going above and beyond to help us at a very difficult time.

Kind Regards,

The Evans Family

Harold Evans
January 20, 2021

Excellent service

Excellent service and customer approach! Very caring and professional.Thanks for your service! Kind regards , Aurel Ionescu

Aurel Ionescu
January 20, 2021

Loved the fact that my

Loved the fact that my dog could be seen at home in a familiar environment. Usually he is very stressed when visiting a vet and needs to be muzzled. Dr Stuart turned up on time, was very gentle, answered all my concerns and gave solid advice. Will be using your service every time from now on

Mary
January 20, 2021

Efficient kind service

We had to go through heartbreak and have our border collie put to sleep. As I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all

Michelle
January 18, 2021

After hours euthanasia

Justin was so compassionate and empathetic when he came to help our beautiful Ruby over the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose.

Alison Barton
January 18, 2021

Very privalaged to have a

Very privalaged to have a passionate vet come out to an emergency call out home visit to assess my unwell senior Labrador pooch.
A thorough explanation given re my dog’s condition.
I appreciated Dr Bashit Stefanos.
compassion and understanding and praise him for his expertice in his field.
Thank you.

Erika Novosad.
January 17, 2021

Pawssum is fantastic

We love Pawssum, the vet was so good, we are truly grateful for the at home service

Alison Blewden
January 17, 2021

Amazing service

The veterinary that came about was great and worked out what was wrong with my baby.
Will use u again so easy and in time.
Thank you again
Vicky

vicky Karabetsos
January 17, 2021

Wonderful vet and fast service

The vet, Dr Beshoy, was wonderful and helpful and the service was fast. I will be using his services again.

Ramy Tadros
January 17, 2021

very happy with the service

very happy and was very kind to Milly’
would recommend very highly

nicola sellars
January 13, 2021

Vet was polite and professional,

Vet was polite and professional, no issues with the process.

 

Jason Ulbrich
January 11, 2021

Great Service

You made the very difficult time so much more pleasant.
The vet was sympathetic and patient and I really appreciated your service and would recommend you.

Dawn Livingstone
January 8, 2021

Highly recommended Vet to home service

Highly recommended Vet service, we used Dr ivy and she is awesome explains things really well

Karen Ryan
January 5, 2021

Professional and personal

Dr Ethan attended and built immediate trust with our dog. Thorough and expert with ample time taken to ensure our questions were answered.

Glen Ainsworth
January 4, 2021

A peaceful ending for a beloved pet

I could never have taken my beloved 16 year old friend to our vet. She would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference

Victoria Veitch
January 4, 2021

Great customer and doggy service

Great service, easy to book and price is cheaper than you expect. Have used this service twice now and have had no issues. Great customer and doggy service! Thank you

Jake Cini
January 4, 2021

Annual checkup / vaccination

Excellent service , came out on the day I made enquiry.
Definitely recommend.

Erica Davies
January 1, 2021

Dr Celest was wonderful and

Dr Celest was wonderful and made a very difficult decision a little easier due to her caring and empathetic nature. RIP Buxy cat

Susan McGregor
January 1, 2021

Compassion was outstanding

From the time I made the appointment to the time the vet arrived at our house to peacefully put our 14 year old fur baby to rest there was nothing but understanding and compassion shown from everyone I dealt with.
Keep up the great work guys – you are amazing.

Anne Mackenzie-Ross
December 28, 2020

5 Stars!

Couldn’t be happier with the service provided.

Candice Sumner
December 23, 2020

Amazing service

Very happy with the service from begging to end! Dr Duncan was absolutely fantastic with Gerry 🙂

Luciana Lino
December 23, 2020

VERY GOOD SERVICE with Dr

VERY GOOD SERVICE with Dr Beshoy,,

Con Xenikas
December 23, 2020

Thank you

The entire team at Pawssum were exceptional, Trish was so caring and kind while taking the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you.

Kelly Mitchell
December 21, 2020

I am very grateful for

I am very grateful for the compassionate service we received.
We had a very sick puppy who is now happy and healthy.
Thank you

Natalie Foley
December 20, 2020

Excellence

This service is excellent. Dr Justin is wonderful.

Thank you,
Lesma Wood

Lesma Wood
December 20, 2020

Was very pleased with the

Was very pleased with the professional service provided. Thank you to all involved.

Jackie Anderton
December 18, 2020

Amazing professionalism and care

Dr Stuart was amazing and professional but also patient and caring for our needs.

Michael O’rourke
December 18, 2020

thankyou for your kindness

Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home.

Lisa Andersen
December 14, 2020

Highly recommended

Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again.

Emma McKechnie
December 14, 2020

Peaceful experience for us.

Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had to make in our lives.

Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on.

I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful.

From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye.

We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye.

I highly recommend Pawssum they are kind and caring people.

Kristy & Dan
December 9, 2020

Comfort care

Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time.

Liz Natziuk
December 8, 2020

The service was efficient.I think

The service was efficient.I think however that when explaining the process and what was going to happen that using terms like cardio vascular and respiratory system is way too clinical and far removed from the emotion of the moment. Needs to be explain in much more simple laymens terms.

Marina Duffie
December 7, 2020

Excellent service

Dr Sam has attended our ageing cat twice now and both times she has provided an excellent service. She is very caring, kind and friendly and has provided useful advice regarding the care of our adopted 22 year old cat. Booking an appointment is an easy process and the service isn’t expensive for the treatment Bubba received. We would be happy to recommend Dr Sam and Pawssum for their caring, professional service.

Keith Alldritt
December 5, 2020

Thank you for your help

Thank you for your help our dog is doing a lot better very well the vet was very friendly and helpful even after the call he helped us with doing us what to do for her needle I would recommend use to my family and friends and use you again

Christine Dodd
December 4, 2020

Wonderful Servicee

Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and the concoction she gave Pansy is working extremely well.She is a different cat today.Why someone didn’t think of this service years ago I don’t know as it takes all the stress out of getting them to a surgery and frightening them.Both my cats are rescues and wary of people ,but to have the other one calmly watch DrJane do her thing was wonderful as she would usually hide 101/2 stars.

Jan Dieckhaus
November 29, 2020

Thank you for your prompt

Thank you for your prompt service. It helped make a difficult decision
bearable. The efficient and quiet understanding and caring was wonderful.

Judith Gilligan
November 28, 2020

Thank you Pawssum

Our 14 year old staffie Ginza who was 14 years old had to be euthasised in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her.

Sonia Osman
November 26, 2020

Peaceful goodbye

Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr Shadi carefully explained the procedure and made a difficult time seem less painful within a short time.

Justin Brewer
November 24, 2020

Very pleased with the vet Dr ivy

very pleased with dr ivy , not rushed , listened to my concerns and gave very good advice
thanks

Vicki Jakobi
November 17, 2020

Amazing service

What an amazing service you guys have! Of course one of the animals gets sick late on a Saturday night… Within half an hour we had a vet come to our place to treat her and she’s back to her bubbly self this morning. I can’t thank you enough and a special thank you to Jacinta on the online chat who called and was very compassionate… And Dr Stuart who has a wonderful demeanor with our fur baby.
Highly recommended and we will definitely be using this service again if we have a sick pet!

Tamara Tapper
November 15, 2020

Super convenient

Super convenient and all services provided efficiently with a smile. I am looking forward to seeing if the cartrophen injections give Calum improved movement over the coming weeks

Louise McKay
November 13, 2020

Great service and advice from

Great service and advice from and Pawssum and Dr.Ivy! I would highly recommend Pawssum.

Alex Howe
November 10, 2020

Compassionately caring

Dr Kris was so kind and compassionate while putting my girl to sleep. He talked me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you

Elise Lord
November 10, 2020

Eternally grateful

We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate and professional, and it was such a comfort to bring her home!

Kirra
November 9, 2020

10 out of 5 stars

I could not speak more highly of Pawssum. They were kind, caring and professional. They made a truly difficult and painful experience one of peace and love. Thank you so much.

Lin Bouma
November 8, 2020

Very happy

Thank you Dr Ivy.
Having Vet visiting my sik boy-cat at home was excellent. It meant that my boy-cat Bobo did not needed to experience unecessary stress visiting a clinic. Dr Ivy was compassionate and knowledgeable. Bobo appears to be better already:-). I highly recommend this service to all pet lovers. Thank you once again for providing this fantastic and needed service.

Martina Gruzova
November 8, 2020

Blondie

Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour of our initial enquiry was perfect for our situation much appreciated annie &Richard

Richard Porter
November 5, 2020

Best worst experience

A huge thank you to Dr. Stuart who is just the perfect vet to facilitate a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and Harley

Karen Larisch
November 5, 2020

Keta

The vet was caring and considered and kept us informed about what she was doing,thanks.

Stephen Battersby
November 5, 2020

Simply the Best

I had Justin visit our home this morning as our cat doesn’t cope well with vet trips at all… Justin was lovely, professional, gentle and reassuring during his visit. I would very much recommend these guys. We’ve had a fair few vet trips in our kittys past and this one was by far the very best. Very reasonable prices also. Thank you!

Emma & Kodi N
November 4, 2020

Dog Euthanasia at home

Dr Bahaa came to visit our home to do an Old Age Assessment on our beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment, we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives.

Patty Bakewell
October 30, 2020

Convenient and less stress

My cat like most animals hates the carrier. So when I discovered a hotspot on him I just couldn’t deal with that drama.

I called Pawssum and they had a vet out with it a hour or so. They were absolutely wonderful, Houdini liked them and I didn’t have to deal with a car trip from hell. They checked him out supplied some tablets and cream. As well as suggestions to help with his car dress. Definitely no more car trips to a vet for me!

Naomi P
October 30, 2020

Great Service and great follow up

Pawssum made my life so much easier!!
The staff are lovely and kept me up to date on my request. They’ve checked in since to see how my sick dog is feeling.
The vet they organised was wonderful and arrived when expected. It’s a great service that we will use again!

Emma D
October 30, 2020

I would highly recommend

I would highly recommend Dr Peter.He was very caring and compassionate.

Gwynith Green
October 28, 2020

I highly recommend pawssum vets,

I highly recommend pawssum vets, Dr Shadi was extemely kind and professional in the care he gave to our girls (labs).
he explained everything about the care we needed to give and the medication.
he also discussed all options available for louise

Anne Jolly
October 28, 2020

As we we’re unsure of

As we we’re unsure of what to expect as our beloved family member rusty was very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum

Rodney Jose
October 24, 2020

Very Peaceful Euthanasia

I am very grateful for this service. Krista, the vet was both very professional and very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who loved her.

Robyn Goodall
October 24, 2020

Caring Vet

I was very happy with the Prompt and efficient Response with booking a Time , And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time , Thank You

Andrew Poole
October 24, 2020

Very convenient and stress free to have the vet come to my home

I find it very convenient and stress free to have the vet come to my home. My cat is a rescue and needed plenty of TLC. Have found Pawssum staff very caring.

Pam De silva
October 21, 2020

Absolutely Fabulous Company!

Absolutely Fabulous Company! My dog suffers anxiety and it was so good to have her looked after in my own home. Vet was amazing and the phone staff super helpful! Guys, get your furbaby seen at home in nice calm surroundings plus it wasnt any more expensive than my previous vet. 5 stars guys 😀😀 Kisses from Bella!

Linds G
Google
October 21, 2020

Very pleased with the service

Very pleased with the service we received for our Cavoodle. Dr Justin was lovely and explained everything thoroughly.

Debra Robson
October 21, 2020

Kind & Compassionate

Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you.

Mary Hollins
October 19, 2020

Will recommend to everyone

Our extremely beloved noukie had to be put to sleep on the 16th of October 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough

Jannet Nikolovska
October 19, 2020

Kind and compassionate Vet

Thank you Dr Liyan, for coming out so late at night and helping us in our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken

Jodie and ken
Google
October 17, 2020

Absolutely fantastic. Highly recommend.

Absolutely fantastic. Highly recommend.

Lina Acres
October 16, 2020

Excellent vet

the health check went well as the dogs loved Dr Katie and she was happy to get down to their level. She even managed to clip Jake’s nails which has always been a nightmare in the past.

Veronica Brock
October 16, 2020

Kind & empathetic vets given us great comfort

Thank you to Dr. Peter for assisting us yesterday when we had to have our beloved cat put to sleep. His kindness and empathy at this difficult time made it easier to bear. Our loved Tazzy went to his forever sleep peacefully and stress free …. we could not have asked for more and this comforts us now. This was my first experience with Pawssum and I would happily recommend them.

With kind regards, Michele.

Michele Narkiewicz
October 15, 2020

Best service ever!!!

Very prompt service for our much loved senior dog who suffers from atopic dermatitis & has anxiety issues with the thunder season rapidly approaching.
Have recommended this service to several of my dog owner friends!
Can’t thank you people enough 🙂

Lisa Blake
October 14, 2020

Very happy with the service, reasonable fees and great treatment.

Very happy with the service, reasonable fees and great treatment. Would definitely recommend Pawssum, and will use again.

Amanda Hughes
Google
October 11, 2020

Great service

I found the first person, Shannon, and the vet to be both helpful and caring. Nothing was too much trouble.

Robyn Butler
October 11, 2020

Great service

Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip the doctors face off . 🙂

Michele Sheppard
October 10, 2020

Compassionate & Professional Service

Most wonderful, compassionate and professional service.Attended to the final hours of our beloved cat, Mao. Will never forget. Pl support their service.

Gene and Raquel
October 9, 2020

Excellent veterinary care

First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally referred to this service by a friend and was not let down. Vet arrived only a couple of minutes late (politely apologised) – who can control traffic. Was gentle and calm with my large dog. Took a great history and the medications prescribed so far have really helped. Will be definitely booking her next appointment with
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!

Georgia Geller
October 8, 2020

Peaceful, caring and loving

The only regret I have is that I didn’t find Pawssum sooner.

Their is prompt, respectful and caring keeping you informed at all times.

I would like to thank Dr Beshoy for his compassion and honesty in this sad time having to goodbye to our little buddy of 12 years.

Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it.

Regards
Carol Simpson

Carol Simpson
October 6, 2020

Wonderful experience

Very pleased with the service provided. The Dr was wonderful and discovered a relatively simple problem to my boy’s distress. A problem that was missed only 4 days prior by the local vet which meant that my boy was in pain for 4 days longer than needed. He is fine now and just about back to his normal self. I will certainly use Pawssum again.

Ms Debi McLachlan
October 6, 2020

We can not Thankyou enough.

We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in our own home.

Deb Hutchens
October 5, 2020

Great service but confusing communication.

Hi there Paul Simpson, thank you for the wonderful service you provided for the dog Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone.

There was however some difficulties with Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed.

Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed.

In summary your services were great but your communication processes could be improved. Thank you once again.

Jackie

Jackie Simpson
October 5, 2020

Lovely, empathetic, professional vet

Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments

Holly Finch
October 5, 2020

I was able to say goodbye to my baby at home where he was comfortable

Dr Peter and the lovely receptionists helped me today with the awful task of euthanising my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
Cindy

Cindy Neff
October 5, 2020

I thank the vet so much for his compassion and expertise in this matter.

We had to have our 18 yr old Border Collie/Blue Heeler put down and the vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick. There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter.

Patrick Bird
October 3, 2020

Compassionate people helping families

During this difficult time our Vet was so wonderful and very compassionate throughout the experience giving our beautiful girl a peaceful passing. The process was clearly explained and we were made to feel comfortable with our decision to safely let our Lexi go when we were ready. Thankyou for your excellent service.

Shannon Day
October 2, 2020

The vet was really good

The vet was really good and concerned.sorry it had to go that way.but I thank him for what.he tried to do.xx

Patricia Rankin
October 1, 2020

Very professional & caring vet, Very reasonable fees

Very professional & the Doctor was so caring and understanding about our old girl and her health issues. He did a thorough examination, took the time to comprehensively Discuss our options and came up with a plan we all agreed on. Given after service contact back up if I needed. Very reasonable fees. Best of all the treatment is working. Very impressed and would highly recommend.

Blue L
Google
September 30, 2020

Will definitely use them again and would highly recommend their services.

We decided to try Pawssum for our puppy’s vaccinations as it was just a whole lot easier to have the vet come to the house rather than visiting the vet. We were very happy with the visit, Catherine was amazing with the little one and happy to chat and give us advice about our newest addition to the family. We will definitely use them again and would highly recommend their services.

Andrew M
Google
September 30, 2020

Excellent assistance in a crisis

When our small dog gulped down a wooden Ice cream stick, our problem was treated by a Telepet conversation with a Pawssum Vet on call. For us, all at Pawssum are awesome.

Happy Grandma
September 30, 2020

Wonderful Service

Thank you Dr Stuart for your gentle and compassionate care for our dog. You made the experience very peaceful for Toby and for our family. We really appreciated it.

Rebecca Forsyth
September 30, 2020

Wonderful experience

Our beautiful Charlee was suffering terribly with pain from a sore neck. Dr Christine was so lovely and gentle. The experience to have a vet visit our home was just great as Charlee was so comfortable in her own space. Thanks guys!

Jessica Atiya
September 28, 2020

Thanks

I was most impressed.
Trish who took my booking was very kind and helpful.
Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email.

Ann Orel
September 28, 2020

Peaceful passing

Our boy was never happy to be at the vet, and to have him home and as comfortable as he could be at the end made a difficult decision just a little easier. Thank you for helping him to pass as peacefully as possible at home. The vet who attended (Dr Bahaa) was wonderfully compassionate, explained options to us and ensured we were as comfortable as we could be too, as Frosty passed.

Jesse & Lisa
September 27, 2020

Definitely recommend this service to anyone needing a vet visit for their fur baby

Antonia turned up exactly on time and spent quality time getting our anxious Xena comfortable before examining her. Both my dogs have high level of anxiety around strangers and it was lovely to be able to get Xena examined in the comfort of her own home with a lot of cheese and cuddles. Definitely recommend this service to anyone needing a vet visit for their fur baby

Katy H
Google
September 26, 2020

Caring, responsive and understanding

We had to have our lovely girl Eve put to sleep today, she was a senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl.

Bianca S.
September 24, 2020

Fabulous friendly service

Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic. Will definitely be using Pawssum again. Thank you for taking the trauma of a vet visit away from both of us!

Trudy Webb
September 24, 2020

Prompt service and friendly staff

Friendly and prompt service from start to finish. So easy to organize and convenient in home service. Vet on time and extremely helpful. Lucy says Thank you!

Laura Mallinson
September 23, 2020

A beautiful send off for our dog

Helped to make our beautiful dogs final passing much easier.thankyou

Marie McIntosh
September 19, 2020

Absolutely will use this again

Absolutely will use this again Renae was great . Wally loves the treats she had: 🙂

Jeff Winterburn
September 18, 2020

Josephine Miller

Josephine Miller
September 18, 2020

Lisa Janda Reid

I just recently used paswssum service for my 3 furry babies.
It was the best and so convenient.
I had vet Chris, she was wonderful and very knowledgable as well.
Guy the founder of pawssum is also amazing, very helpful.
I will definitely use them again in the future.
��

Lisa Janda Reid
September 18, 2020

Pam Guy

Pam Guy
September 18, 2020

Peter Morrissey

Peter Morrissey
September 18, 2020

Brilliant Service my new Go to for my Cat

Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it from now on.

Nicky Purchase
September 18, 2020

Lessens the stress for the owner and the pet

Pawssum were so awesome when my lovely old GSD was unwell. Unfortunately she’s no longer with us, but I can’t thank the team enough, especially Guy for his assistance when I was really stressed.

Sally Fraser
September 18, 2020

Vets who genuinely care

I found pawssum online after making the horrible decision to peacefully euthanase my very loved dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne

Mule Bjc
September 18, 2020

Rowie Daskalakis

Fantastic service, happy furbabies. Thank you Dr. Chris.

Rowie Daskalakis
September 18, 2020

Christine Krokker

We have used Pawssum twice now and have been happy with the service both times. The first time we had a vet come out for a house call and he was great. The second time we needed a prescription urgently refilled and Catherine went above and beyond to ensure our timeline was met

Christine Krokker
September 18, 2020

Robyn Marks-Buckley

Just had a wonderful experience using Pawssum, for the furbaby I am looking after, very quick in coming to my home, the Vet Christine was very caring and gentle Thank you Pawssum

Robyn Marks-Buckley
September 18, 2020

Deborah Rees

just had my first visit from a great vet from pawssum in the north of adelaide ,very happy with the service ,recommend it.dogs felt alot better at home and i dont drive so Very convenient.

Deborah Rees
September 18, 2020

Susie Korosi

My furchild is at home being treated, not in an environment with other animals that causes her more stress

Susie Korosi
September 18, 2020

Salvatore Sam Sale

Great Service and very reasonable priced.Especially when a national animal society less than 2 kms away, couldnt be bothered and another “Mobile vet service”didnt even return phone call, these guys were fantastic. Thanks

Salvatore Sam Sale
September 18, 2020

Mary Holland-Tuckwell

Very happy with our dog treatment today � thankyou

Mary Holland-Tuckwell
September 18, 2020

Stu Quinn

What a scam …. don’t tell you how much money they are taking out
Thought it was $159 and charge $403
Massive scam
Avoid

Stu Quinn
September 18, 2020

Lisa Deborah Ward

Amazing Service. Had an gentle and caring vet come and euthanize my 18.5 year old cat today! arrived on time and explained wgat was happening! such a heartbreaking thing to do made much easier by Pawssum!

Lisa Deborah Ward
September 18, 2020

Samantha Penelope Riegl

No one showed up and there was no communication from the team at Pawssum. I understand that the vet may have not been able to make it but I would have appreciated any form of communication about this. A very disappointing experience.

Samantha Penelope Riegl
September 18, 2020

Michelle Lee

Skye from Pawssum was excellent with my Mally girl… quick service, knowledgeable and very friendly. Terri from the call centre was great, very friendly to deal with.
The service is excellent, I was advised of the cost up front and given the option to have Skye come after hours or the next day, as it wasn’t urgent. Brilliant service from the on line chat, to Skye coming out.
10/10 – highly recommended

Michelle Lee
September 18, 2020

Jean Metzenheimer

Needed to use these vets 2 times and both times they were conveniently busy and didn’t have appointments or were too far away, if I lived on the north side of the city- the posh side I’d have a vet immediately. All about the money not actually caring for pets.
I definitely wouldn’t recommend them.

Jean Metzenheimer
September 18, 2020

Mary Power

This is a hard one to write and we miss our Charlie boy everyday but need to send our thanks and recommendations to some pretty amazing organizations. Over the years Peter and the team at Fulham Gardens have taken such good care of Charlie even though he hated going to the vet. Thanks for the support and beautiful card and memories you sent. On the day we wanted a peaceful and calm goodbye in our home with all the family and in his favourite sunny spot on the bed. Pawssum were simply outstanding in their calm, kind and thoughtful manner during a very difficult few days. Thanks Catherine and Dr Giuliano you explained everything and took the time we needed to say our goodbyes. You were so gentle with Charlie and so sensitive to us all. Finally the last stage was handled by AWL pet cremation. Truly a lovely service again so nice to have met amazing and genuine people who treat you and your furbaby with love and respect.
I hope none of you need these services in the near future but I have no hesitation in recommending all 3 if you ever do. Thanks again to you all for the love and compassion shown over the last few weeks. Xoxoxo

Mary Power
September 18, 2020

Kris Jones

I have been working for Pawssum since August 2018 and have found it to be a very positive and rewarding experience. It’s been refreshing to be in charge of my own business, accepting the jobs I would like to and choosing the areas I want to work in at the times I wish to do so. As a veterinarian, you have all the control over how many or how few cases you see per week. So whether it be a few consults a day, or a couple a week, Pawssum will be able to facilitate this and let you take control of your own work.

From an owner and pets perspective, a trip to the vet can be a dreaded experience full of stress and anxiety. Being able to see pets in their own home makes a substantial difference in reducing this stress and goes a long way in making those terrifying vet visits into pleasant and easy consultations. From their very first vaccinations to the times when we sadly have to say goodbye, having a vet in your own home makes every vet visit more personal and rewarding for owners and their furry friends alike.

Kris Jones
September 18, 2020

Wendy Buckner

Twice we have had Dr Meredith out she is fantastic! A wealth of knowledge and patience. I would highly recommend her and the service. Thank you

Wendy Buckner
September 18, 2020

Sally Dingwall

0ur beautiful 15 year old cat Missy bravely battled cancer but things were getting too difficult for her. Missy hated the car so we were hoping to save her from this stress. I messaged Catherine and she was wonderful organising our appointment. Catherine was very patient and kind, trying to help us through a difficult process. Dr Amelia was a very professional and knowledgeable vet. She made the end of life for our much loved family member Missy as stress free as possible. It’s a very difficult time losing a pet but Dr Amelia took her time explaining the process, answering questions and we never felt rushed saying our goodbyes. Thanks so much PAWSSUM

Sally Dingwall
September 18, 2020

April Hitchcock

We met Baron by chance one weekend while he was relaxing with his owners. I wanted to find out more about this big, beautiful brute and saw that he was an ambassador for Pawssum.
We have 2 large dogs, 1 cat and a toddler, so getting the furry kids to the local vet kept getting postponed. I installed the app, and it was very easy to set up the pet profiles and make a booking.
Dr Amelia came out yesterday afternoon, and she was lovely! The animals loved her and they didn’t have any anxiety from vet waiting room smells and sounds.
They happily let her assess them and give vaccinations and she gave us advice, all from the comfort of our couch. They especially loved the treats!
After the appointment we received a detailed email of her findings and treatments, and confirming her advice on teeth cleaning and flea/tick/worm tablets.
Thank you, Dr Amelia, will spread the word.

April Hitchcock
September 18, 2020

Melinda Crowhurst

Kind and compassionate vet Callie assisted us with our 14 year old dog Jazzmin’s end of life care. Callie was professional, peaceful and comforting at a very difficult time for us, and for that I will be eternally grateful. Thank you also to Catherine for her compassion and assistance in organising Callie to attend.

Melinda Crowhurst
September 18, 2020

Tracy Anne White

Our family had to make the hardest decision and that was to enable or dog Misha of 10 years to be put to sleep as she was unwell.
Catherine made the decision easy as we where not judged about our decision we made.
Dr Timothy was absolutely fantastic and helpful in the process.
We can’t thank you enough for helping us out at this hard time.

Tracy Anne White
September 18, 2020

Jake Marshall

On Saturday 16th March 2019 Dr Krista, came out to our house to do a health care check up on our dog Biscuit,

Unfortunately Biscuit was too sick to continue his journey here on earth with us.

Dr Krista explained what happens next with euthanizing our dog, nothing but professionalism, caring, patient and even respectful during the process

110% Reccomend her for any occasion. such a pleasure to deal with and helpful in our time in need.

Jake Marshall
September 18, 2020

Jacquie Andrews

Sincere gratitude to Cathy, Catherine and Hootan for the peaceful, compassionate and professional euthanasia of our darling Charli Bing.

Jacquie Andrews
September 18, 2020

Donna Lamonte

Thank you for your respect and kindness shown through out the devastating and sad time of losing our 11 year old much loved little soccer dog at home.
Louise Thank you for the compassion you gave us all
Highly recommend

Donna Lamonte
September 18, 2020

Andi Grainger

We are so grateful to Justin and Nancy for their patience in coming into the city during a fun run, as we did not realise it would be extremely difficult to access our apartment with roads closed off.

Justin was gentle and kind in caring for Minnie. Thank you so much. ✨🙏

I would recommend their professional services and we are delighted Justin could save the day. ✨😊😻✨

The Grainger’s ✨👌💛😊👍

Andi Grainger
September 18, 2020

Jennie Lee

I spent nearly 2 hours on the phone looking for a vet to come to my house for my 15 yr old 45kg staffy who had had a fall and couldn’t stand up… Being a Saturday every vet I called was busy… Even though the outcome wasn’t good we were shown so much compassion and empathy from the amazing pawssum staff… Thank you Cathy and Dr Jane… Matt, Jen & Buzz

Jennie Lee
September 18, 2020

Chrissy Edwards

Its so hard to lose a pet (family) but I cant thank these wonderful people enough. From the compassion of Dr Guliano to the lovely ladies I spoke to on the phone. Arranged absolutely everything for me. My dog Kodi ashes came home today and were delivered by AWL. I cant speak highly enough of the professionalism & understanding.

Chrissy Edwards
September 18, 2020

Deanie McLeod

So grateful I found this amazing team!
Seven months ago I was desperately searching for help with our eldest girl Tink when I found Pawssum, from that moment on we knew we had found exactly the right vet when Dr Krista arrived that same afternoon. Our girl went straight on medication & she improved in a matter of days. Unfortunately a week ago her body told us it was time, so with the most professional caring and kind Dr Krista we said goodbye to our 13 year old girl. I honestly can not recommend this amazing team enough, everyone once in a while you find a service that is worth talking about, this is them. We will continue using Pawssum for our youngest girl Minnie with no hesitation. Thank you Cathy and Dr Krista xx

Deanie McLeod
September 18, 2020

Tahlia Clark

We had Dr Amelia visit our house and give routine vaccinations to our two fur babies tonight. It was super easy to book, very cost effective and convenient. Dr Amelia was fantastic, she gave us advice on how to tackle some problems we worry about. Couldn’t recommend more and will definitely use the service again!

Tahlia Clark
September 18, 2020

Fayrina Faye Rowe Maree

Want to thank and recommend the lovely vets at pawssums, the vet who came to see our girl and due to old age put her to sleep was so attentive and understanding! Thankyou from the bottom of our hearts! In such a horrible time our vet was so lovely and kind and all of the team were so lovely and helpful! I was able to get my fur baby cremated and and back home without any real effort it was all taken care of and my girl was even delivered home by the cremation service! ❤️ Thankyou so so much

Fayrina Faye Rowe Maree
September 18, 2020

Carol Streng

Dr G was awesome so caring when we had our boy Blitzen put to sleep

Carol Streng
September 18, 2020

Scott Palmer

Dr Callie was amazing. Thank you so very much!!

Scott Palmer
September 18, 2020

Bethany Brown

Trying to fit Obi into a vet on a Sunday was proving extra hard. Come across your app and booking was super easy, Dr Bradley (Brisbane) came within an hour of booking and was amazing with my boy. Could not recommend enough, will be using again 🙂

Bethany Brown
September 18, 2020

Talita Rocha

I used Pawssum for the first time and I can highly recommend. On Saturday I booked an appointment to have my kitten vaccinated and today Dra. Christiane Fernandes came here. She was so lovely and made Thor feel calm even with the vaccine. ❤️

Talita Rocha
September 18, 2020

Cheryl Price

So happy with the understanding and support during the booking phase (Cathy thank you so much) and the most amazing and caring vet who arrived to see our old Russian Blue, Alex (Camilla you are awesome). Thank you Pawssum.

Cheryl Price
September 18, 2020

Geoff Breeze

Absolutely hideous. There attempt to subcontract to vets and obtain a commission. Great business idea unfortunately this extremely poorly managed.

Geoff Breeze
September 18, 2020

Carolyn Dinneen

I would recommend Pawssum Vets very highly. My 12 year old dog, Archie, had inoperable prostate cancer and I wanted to have him put to sleep in the comfort of his own home. I telephoned Pawssum and the lady that spoke to me was just wonderful and so kind, mentioning that she had a soft spot for staffys as she had one when younger. She promptly made a booking and the vet, Dr Kris, visited exactly at 12 noon when he was supposed to.

Dr Kris was amazing. He put Archie at ease and Archie seemed to sense that Dr Kris was there to help him. Archie does not like strangers handling him, especially a vet. Archie was adopted at 5 years of age and had already been rehomed a couple of times and was very head shy. Dr Kris was wonderful with him and just wanted Archie to be calm and relaxed. He spoke to him softly and treated him very gently. Archie responded really well to his positive, calming energy and he just lied down near him, trusting that Dr Kris was there to help him. His passing was very peaceful and I give my most sincere thanks to Dr Kris.

I would hope to see Dr Kris under better circumstances in the future and wold not hesitate to call upon him again to treat my furbabies.

The service did not end there. Another lovely lady rang to let me know when Archie’s ashes would be returned. Dr Kris also sent a kind email to me. The ashes were delivered to my local vet as arranged on time.

Archie was a very special and beloved dog and I am so glad that I had Pawssum and Dr Kris to help me through this really difficult time. It is such a blessing to know that in the final moments of Archie’s life he was peaceful and relaxed.

Carolyn Dinneen
September 18, 2020

James Lister

Very professional compassionate service I would highly recommend this service and in particular Vet Louisa. 🐾

James Lister
September 18, 2020

Murdo Levy

Thanks Dr. Giuliano you helped us all on our very sad day with our Charlie.
Highly recommended…

Murdo Levy
September 18, 2020

Richenda Howarde

Many thanks to Sharmila for diagnosing our Vienna. Great job.

Richenda Howarde
September 18, 2020

Alli Jennings

After struggling to find a vet that would do a home visit euthanasia, Pawssum helped to track down a vet after an hour and a half. I was SO impressed with Dr Peter’s professionalism and compassion. Thank you so much for letting us send off Charlie with love and dignity.

Alli Jennings
September 18, 2020

Maria Brown

Dr Kristen was professional, compassionate and empathetic, made the process of putting down our fur baby easier to bear.

Maria Brown
September 18, 2020

Robyn Mac

Dr Callie was wonderful with my cat and identified issues I was not aware of so now I can make sure she is more comfortable. Very reasonable prices, great service and follow up, highly recommended 😊 Robyn

Robyn Mac
September 18, 2020

Terri Langford

One of their vets came to our home to euthanize our darling 12 year old boy. The vet barely spoke to us unless we asked a question. Nothing about the procedure was explained to us. He showed no kindness or compassion to us or our beautiful boy His phone was going off during the process. At one point he shoved his phone in front of me, asking for my signature – I was sobbing uncontrollably. Finally, he asked my partner to help him carry our deceased pet out to his car. This was as far from a peaceful euthanasia as you can get. A horrible experience that we will never forget.

Terri Langford
September 18, 2020

Samantha Jenkins

Everyone on this team is so kind and caring. They took care of me and my beautiful dog when it came time to say goodbye. Dr Beshoy was so lovely and kind hearted. Highly recommend them. Thank you.

Samantha Jenkins
September 18, 2020

Carrie Anne Teale

Dr Callie was absolutely amazing and made the whole moment a peaceful calm experience in the euthanasia of our loved Tully. Our whole family now have beautiful memories.
Many thanks. The Teale Family

Carrie Anne Teale
September 18, 2020

Katie Muggleton-Neale

I was stuck in a very difficult situation not knowing how I could get my large breed dog to the vet. Pawssum saved the day! The vet who came out to us was absolutely lovely! So happy I found this service!!!

Katie Muggleton-Neale
September 18, 2020

Vikki Maria

On Boxing Day our beloved 15 year old dog Maisy became extremely ill. She has never traveled well so we did not want to risk driving her to the animal hospital. We contacted Pawssum & Cathy organised for the most wonderful vet Dr Callie to come to our home. Unfortunately we had to make the heart wrenching decision to end Maisy’s suffering. Pawssum & Dr Callie were highly professional, explaining everything to us & doing so with such care & attention. Very personal & caring service. We definitely recommend Pawssum.

Vikki Maria
September 18, 2020

Tonya Heard

Awesome vet service. Respond to message ASAP. Dr Kristen was such a beautiful vet when I had a cat in distress with UTI.

Tonya Heard
September 18, 2020

Alison Hamann

Thanks again to Dr G – a home visit to our 20 yo Diabetic cat – so caring – would highly recommend them to anyone.

Alison Hamann
September 18, 2020

Michael Morgan-Fry

Yes I would
can you please tell me where you are

Michael Morgan-Fry
September 18, 2020

Fraser Nairn

After losing our cat only 2 weeks ago we received 4 text messages spamming us. Despite NOT signing up to these messages & replying ‘stop’ they continue to come!

Thanks for harassing us & reminding us we’ve lost our pet.

Fraser Nairn
September 18, 2020

Tammy Zammit

Our beloved Dog Babbles was 14 years old and had taken a turn for the worst. I did not want to take her to a strange place. DR sharmila was absolutely phenomenal, caring, considerate and compassionate Veterinarian. Dr Sharmila you are a credit to your industry and the organization and a wonderful human. I know our furbaby is in a better place and is no longer in pain. Thank you xxxx

Tammy Zammit
September 18, 2020

Michael P Raynor

called at 3 pm was called back 2 hours with sorry cant get out to you today.. Go to emergency vets. i could have done that 2 hrs earlier

Michael P Raynor
September 18, 2020

Lindel Barker-Revell

I was very worried about my cat quite late at night. Pawssum were very helpful and professional as a phone vet. I would have been happier with a video or Facebook connection, but we coped ok without. I felt confident enough to get through the night.

Lindel Barker-Revell
September 18, 2020

Meredith Gaydon

My Hogan became unwell on Sunday. The vet, who was amazing, came out on Sunday. Really reasonable price too. Thoroughly recommend Pawssum. They really looked after my fur baby.
Thank you Pawssum

Meredith Gaydon
September 18, 2020

Margaret Ackarie

After two vets declined to come to my home to help my sick cat Pawssum were wonderful. The vet came with her expertise – happy cat. Full praise for their services

Margaret Ackarie
September 18, 2020

Michael Elphick

I have had some great vets over the years, but I am truely blown away how these guys operate!!!!
You contact them, arrange a time that suits you, they will come back with a window that is soo close to yours.
Their prices are Very reasonable, it is all done in your pets environment, my dog (Lord Farkwah) instantly took to the vet and his in-house manner was exceptional. We are about to have our third visit for a booster shot. Oh, and they do follow up call to make sure everything is ok with your pet.
Regards,
Michael Elphick

Michael Elphick
September 18, 2020

Barrie Morgan

I tried to get a home visit on Friday as my dog was limping badly unfortunately Could not get Friday but Pawssum kept trying and arranged a Saturday visit no hidden costs just the $159 fee +medication cost great vet Great service. 3 days later happy dog again limp almost gone
a Happy Customer

Barrie Morgan
September 18, 2020

Emily Louise Ferguson

We had our 15 year old dog euthanized. the pawssum company over all is great it’s easy to book easy to get a hold of with any questions everybody was very friendly but I really cannot recommend the vet they sent out the point of doing it at home was so he would go peacefully so he’s last moments on earth were at his home surrounded by his family and not in pain that he would just drift off to sleep. the vet caused him much pain and distress and then he died and that’s something I will never forget instead of being able to look at it as he went peacefully and is no longer in any pain whenever I think of his passing it causes me great pain sadness regret and anger

Emily Louise Ferguson
September 18, 2020

Janet Casey

Everything! I cannot recommend Pawssum highly enough. Their first visit they were able to do a multitude of tests on the oldest and grouchiest cat that three separate visits to the usual vet had not accomplished. The looniest cats on the planet love them and therefore so do I. They even show up when they say they will. Brilliant!

Janet Casey
September 18, 2020

Sue Macdonald

Dr Callie is absolutely wonderful. I had my beautiful 17 yr old hairy human (dog) euthanised at home today & Dr Callie made it a very beautiful experience for all of us. She lit a candle & played tranquil music & talked me through every step. Miss Molly passed peacefully at 11am on the 21/03/20 aged 17 yrs thanks to Pawssum & Dr Callie. I would definitely recommend Pawssum to anyone who truly loves their fur baby & wants what’s best for them. Dr Callie made my baby’s passing a very dignified & personal experience.

Sue Macdonald
September 18, 2020

Jody White

I called at 7.30am on Sunday as our cat was suddenly very sick. They were going to call me to get bank details and confirnywhen they had a vet coming. At 9.30 I called them again to check the status and they said they would definitely call me back so my daughter left for work as I thought everything would be ok and I wouldn’t have to go to a vet. At 11.30 I called again as I hadn’t heard anything and was told again they would get back to me but at this stage I probably couldn’t have a vet turn up until Monday. 30 minutes later I finally received a text saying they were to busy for today and were heavily booked. Then at 1.30 another message directing me to go to a vet surgery. Surely the fact that you were so heavily booked could have been communicated earlier so I could have made other arrangements. It’s now 5 o’clock and we have been sitting at the surgery for a while, and our cat is very sick. I wish we could have seen a vet earlier.

Jody White
September 18, 2020

David Hardman

Dr Samantha was brilliant helping my senior dog with a cracked tooth abcess.. thank you so much..

David Hardman
September 18, 2020

Felicity Jane

Our 18 year old dog unfortunately needed to be put to sleep last Saturday night. We had Dr Amanda Henderson come to our Adelaide home. Amanda was professional, empathetic and very caring to our needs. Even when Tillee had passed on, Amanda gave her respect. Would certainly recommend Pawssum to anyone who wants to have a more private and loving euthanasia for their pet.

Felicity Jane
September 18, 2020

Tess Geoghegan

Thank you for this wonderful vet service. Everyone from reception staff were lovely and helpful.
And Dr Stewart was amazing.
I have five dogs. All desexed and the two brother dogs decided to have a nasty go at each other. I’m blind now from a stage 4 cataract one eye other eye state 2 cataract l’m also low vision/legally blind so my daughter was feeding them. It was a split second of one male invading the other males bowl and it was on. Lesson learnt. Normally they are polite and wait till l give the command for them to eat. Food is their demon for a incident, normally they are great together.
They will be completely distanced from each other around tucker time now. They were sore and sorry by the time Dr Stewart got there. And what a amazing beautiful job he did. So caring with my lads. Nothing was to hard. From the moment l rung the process was so fast. Very affordable service l felt too for a after hours house visit involving two lots of medication for both dogs it is wonderful service!
Thank you for looking after my beloved lads so well. And Dr Stewart being so caring when greeted by five dogs who all loved him it would seem. As he explained “dogs treated at home are normally more at ease then a vets surgery” and he was right on that. I have never seen my five so loving towards a complete stranger. Please don’t hesitate to use this service. I will highly recommended Pawssum. Thank you all.

Tess Geoghegan
September 18, 2020

Cindy Burton

I am so glad I booked this service. I was able to avoid having to transport my dog who was in pain, in the car and in the waiting room. Dr Ron was so helpful and Buckley loved him right away. I will definately use again, to have in the home was such a much calmer experience. Even after the visit I had a question, Dr Ron called me back on a Sunday night, so happy for such a great service.

Cindy Burton
September 18, 2020

Osbert InOz

Thank you, team. I lost my 13 yrs family member a few days ago. My sweet little girl “GiGi” was always not well for year, and suddenly she decided to leave me on Saturday at 5pm. She was obviously in great pain. Luckily I always pay attention to Pawssum service. I message over the net-chat, the sweet lady called back right away then connected me to the local assistant. Within less than 45 mins, they managed to find a Vet in such an odd hour. Dr Ron turned up on time in 2 hours, and provide comfort to GiGi and help her to cross the rainbow bridge – no more pain. The progress was peaceful and respectful, Dr Ron was so kind to both GiGi and me. I am so much grateful for your service, to help me deal with this very difficult situation. God bless you all.
P.S. The charge was very reasonable, I’m sure my local vet would have charged me more than that.

Osbert InOz
September 18, 2020

Keith Reeves

Great service, very friendly
and professional caring Vet.
Highly recommended.

Keith

Keith Reeves
September 18, 2020

Celia Shawcross

They were very helpful,professional, the vet was very good with my cat. They were very print on time and they even did a follow up.

Celia Shawcross
September 18, 2020

Holly McGrath

I recently sort out a home care vet service due to the covid 19 restrictions, and the fact my cat Eskimo is terrified of going to a vet surgery.
The booking process completed online was simple and confirmed within minutes.
The vet that accepted my booking phoned before arrival and attend my home at the exact booking time.
Christine (my vet) was very gentle with Eskimo and was able to diagnose his illness within minutes.
She prescribed medications and gave clear instructions on dosage requirements.
I have no hesitation in recommending this service to anyone as an alternative to visiting a vet surgery.
I can’t thank Christine enough for her kindness and gentle nature with Eskimo.
Thank you Pawssum!
Holly McGrath
And Eskimo xxx

Holly McGrath
September 18, 2020

James Puerta Sanchez

good services!!

I am so happy with Pawssum Vet, because they help me to save time , they come to my unit and check how my pet goes..

thanks

James Puerta Sanchez
September 18, 2020

Mel Sam

The Veterinarian that came out to see one of our dogs was Dr Callie. She was simply wonderful.

Callie was thorough in her examination, as well as kind and considerate of our elderly dog and our feelings (including 2 young kids who adore their dogs).

She communicated the situation in a very clear and confident manner. Callie also provided a range of treatment options according to various scenarios.

Her recommended treatment was fortunately successful in helping our dog, and aiding his quick recovery.

The price was very reasonable, and less than our past experiences at walk in Vet clinics. Importantly, our elderly dog got to remain in his own home the whole time, where he is happy and settled.

We would absolutely use this service again, and recommend it to anyone needing out of hospital care for their pets.

Mel Sam
September 18, 2020

Tamryn Spaggiari

I’l never use any other vet again.

Dr Stuart is amazing!

Took my cat (missy) to multiple vets and he was the only one who put in time and effort to help her.

She is doing much better now.

Pawssum really are all about the pets!

They gentle, kind, helpful, patient and really do care! which is what we all want in a vet.

My girl is also very scared of people, being a rescue. “at home vets” has made a huge, positive difference for us. She is way more relaxed now.

Thanks you so much
love Missy and I

so HAPPY i found you lot.

Tamryn Spaggiari
September 18, 2020

Nicole Portacha

I couldn’t recommend Pawssum enough!

I was super stressed when my cat got conjunctivitis the night before Easter, knowing that physical vet clinics wouldn’t be open to help. After finding Pawssum online and reading other reviews, I was happy to give this service a go.

The vet was great – he showed up on time, and was patient with our very anxious cat. Now I can rest easy knowing that my little ball of fluff is safe, thank you!! 🙌

Nicole Portacha
September 18, 2020

Lenore Cooper

Great service with caring vets highly recommend.

Lenore Cooper
September 18, 2020

Marion Hewitt

Thank you Pawssum for finding beautiful, caring vet to treat my little Pancake (cat) who became ill on Easter Sunday, Pancake is a lot better now, thanks again xxxxx

Marion Hewitt
September 18, 2020

Cat Von B

My dog was incredibly sick over a long Easter weekend, the service was amazing. The vet arrived only a few hours after my call, the receptionist was friendly and helpful. I was given great advice and also had all medication on hand. Highly recommend

Cat Von B
September 18, 2020

Cathy Mainwaring

I have a rescue dog who is very timid and needed her first annual vaccination. She won’t go in the car either. Booked with Pawssum as they do house visits. The lady vet who attended was lovely. She took her time to associate herself with my dog so she wouldn’t be scared. Thanks again Pawssum for making something that might have been traumatic into a pleasant experience.

Cathy Mainwaring
September 18, 2020

Robert Boram

Rang them last Saturday night
My Keeshond Benny pulled a muscle in his right leg and he was in pain
They were brilliant help to us and Benny
After a few days he was back to normal
Thank you Pawssum Vet
Rob/ Jeanette and Benny ♥️

Robert Boram
September 18, 2020

Peggy Farrell

Excellent professional and caring service right into your home! I highly recommend this service to anyone at anytime but its definitely wonderful in this pandemic uncertainty.

Peggy Farrell
September 18, 2020

Meeks Werner

Catherine from Pawssum was incredibly helpful when I’d made the decision to put my Big boy to sleep. The vets that attended our house were amazing, and so thoughtful during the whole process. I would highly recommend Pawssum to anyone who has to make this heart breaking descion. The crematorium service that is available was also appreciated. Dave was so helpful, walked us through the whole process and was so respectful to our boy.

Meeks Werner
September 18, 2020

Jaclyn Schmid

We would like to express our gratitude for prompt action and excellent service. Your vet, Magdas professional attitude was very much appreciated. We would recommend to service to anyone needing help with their pets

Jaclyn Schmid
September 18, 2020

Hasara Lay

We’ve been using Pawssum for a while now. Dr Amelia has been amazing each time and we’re so impressed that she can actually tell our cats apart (they look similar) and remembers their history from the past few years so well. Our Lumos is not usually good with vets but he really appreciates Dr Amelia’s calm demeanour and how she works with his likes and dislikes. We also really appreciate her advice. We’ve been to vets who may have judged us in the past for not being the best cat parents (like forgetting to brush our cats’ teeth every day) and we appreciate how Dr Amelia understands that we’re doing our best and gives us suggestions on things we can do to work around all our other commitments. Can’t recommend Pawssum enough 😊

Hasara Lay
September 18, 2020

Jeanette Smith

Lovely people on the phone, no stress for the pets, highly recommended!

Jeanette Smith
September 18, 2020

Ali Pile

Pawssum Vets are fantastic. It really reduces stress for your pets. I have a much loved kitten at home but no cat so having this service available to me is a great help.
Thank you

Ali Pile
September 18, 2020

Anna Martin

Contrary to trying to get everyone to a clinic, it was a wonderful experience to have a kind, caring professional come home and vaccinate the two dogs and one cat, all together. I am very grateful and highly recommend this service.

Anna Martin
September 18, 2020

Jackie Holbrook

They could get the right address in the right city…I waited they took my money… Then they ring they are in Ipswich. I told the women so many times I was in Cairns. so now my cat waits for 2 days more ….and I wait to get the money refunded….I hope they get that part right…..

Jackie Holbrook
September 18, 2020

Nicole Wadsworth

Professional, polite and explained everything in detail. Would highly recommend. my dog was calm thw while time.

Nicole Wadsworth
September 18, 2020

Giø DeløsReyes

Amazing service, quick and easy.
I wouldn’t trust anyone else with our Cat Cleo.
Thanks again to Dr Callie for an amazing job with out kitten. Highly recommend this service to anyone.

Giø DeløsReyes
September 18, 2020

Michelle Scott

This is a fantastic service and a great alternative to trying to get to the vets on short notice. The vet was lovely and really cared for our dog. We will definitely be booking through them again!

Michelle Scott
September 18, 2020

Sandra Bay

I found Pawssum online late Last year, when our dogs were due for their annual vaccination. As I don’t drive, and my husband works long hours, the convenience seemed perfect.
Dr Callie came and vaccinated both dogs, and we discussed the ongoing care of one dog who seem to have a sore hind legs. A diagnosis was made, and a future treatment plan laid out.
Dr Callie came last week, and the treatment commenced.
Both dogs are besotted with her, and we are thrilled with both her and her service.
I would highly recommend Pawssum to anyone whether they needed a mobile vet or not. The convenience of having your animal not stressed, hanging out on the sitting room floor, while the vet does her thing, is beyond any expectation. It’s a wonderful wonderful service. Thank you

Sandra Bay
September 18, 2020

George Butman

My regular vet stopped providing routine services due to Coronavirus. My cat has been unwell and I wanted his weight checked and his claws cut. Dr Laurence arrived on time, checked, clipped and weighed the cat and advised me on possible treatments. I am happy that I can access a knowledgeable and caring vet when I need.

George Butman
September 18, 2020

Heloise Laure Ruinard

The vet was so lovely and attentive to our old boy. He was very thorough and spent a lot of time with him. Very happy with the service!

Heloise Laure Ruinard
September 18, 2020

Brittany Clark

Wonderful service. Love that fact they come to you and they are open late. I would definitely recommend them and use them again.

Brittany Clark
September 18, 2020

Kristy Halls

wonderful service had the zoom session as i had a sick little boy brought the medication for my little chihuahua skye to more door and followed up afterwards have being recommending to all pet owners will definitely use again if needed very happy client 🙂

Kristy Halls
September 18, 2020

Bonita Lloyd

Excellent service – so handy to have available out of hours. Good communication, very knowledgeable, and impressively patient with a somewhat anxious puppy-patient!

Bonita Lloyd
September 18, 2020

Angela Lyall O’Regan

Dr Ivy was fantastic. Excellent quick professional and friendly service. Would highly recommend especially if you have an anxious cat. Thankyou again

Angela Lyall O'Regan
September 18, 2020

June Bradley

Just had vet out to give our old dog Digby his arthritis injection and was very caring and gentle with him as Digby stresses so much going to the vet. Would highly recommend using Pawssum such a great service.

June Bradley
September 18, 2020

Jay Lea

I have so much appreciation for the compassionate, lovely Vet who was there on the passing of my cat Archie. The calm environment he created was just what we needed. Thank you from all of us

Jay Lea
September 18, 2020

Kirsty Ra

Really impressed with the service we received. Dr Avi was very thorough and helpful. He gave us extra tips for all sorts of things. Excellent service and all in the comfort of your own home. our Dog was so relaxed it was awesome!

Kirsty Ra
September 18, 2020

Syeda Aunz

Its an awesome service. peace of mind and hassle free..my dogs felt comfortable staying at home and getting the vaccine then going to vet and waiting there. Friendly and knowledgeable vet.i recommend highly. Now I’m only going to use them no vet clinic for my dogs😍👍

Syeda Aunz
September 18, 2020

HayleyAnd Aubrey

Terrible experience at the end of my beloved pets life. Called them out for what I thought was to lay my dog to sleep, only to be charged for medications that made her have a seizure and stop breathing. Questioned via email and requested written confirmation on what the medications were. Instead I received a call from “the vet you complained about” only to have him talk down to me and over me constantly. To the point I was in tears. He didn’t even answer the questions I had and also lied about the initial visit.

Tried to have them out again to do the job I very much needed done, but most definitely didn’t want to do, only to have them mess me around for days. End up calling a lot of places and finally found someone to help, all the while my dog was suffering. They made the last week with my dog more stressful, depressing and angry than they needed to be.

If you love your pet, definitely avoid these people. Rude. Terrible communication. Not knowledgeable to answer questions. Just repeat themselves hoping you’ll just give up.

HayleyAnd Aubrey
September 18, 2020

Sandra Merhi

Our dog, Honey was old and not expected to improve but she had deteriorated rapidly so a call was made to Pawssum late in the day on a weekend. Dr Beshoy arrived promptly and spent time ensuring that our beloved girl was sent to her rest with care and empathy. She was quiet and calm, a marked difference to the hours before, and her final moments were as beautiful as such a sad moment can be. Dr Beshoy included our younger dog in the process and made sure that she was calm too.
Thank you Pawssum for making a difficult experience something that we can now remember with peace and gratitude.

Sandra Merhi
September 18, 2020

Bronniwyn Cecilia

Fantastic service & follow up care for my furbabies.
Non-emergency or trauma care, but perfect for medical help outside of normal vet clinic hours.
Reasonable rates & quality veterinary care.
Loving them more than my regular vet!

Bronniwyn Cecilia
September 18, 2020

Corinna Lizbeth

Wonderful service for our deaf cat that needed treatment. Very caring vet and great out of regular hours service. Having treatment done at home for him gave piece of mind.
Definitely recommended.

Corinna Lizbeth
September 18, 2020

Luisa Mastrullo

We were very pleased with Pawssum home vet service… Dr Bahaal assisted us with our large size female Maremma shepherd and worked around her anxieties issues with nail clipping. We would recommend Pawssum vet to anyone. Very happy 😊

Luisa Mastrullo
September 18, 2020

Cathie Franken

About a month ago I had my first visit from a mobile Vet service which was Pawssum. As it can be a stressful time for myself and my Cat to get him to the Vets via the car it was great to have a Vet visit me. Pawssum was very helpful and prompt at getting a Local Vet to come to my house. The Vet who came was caring and willing to discuss options about my cat. The following week my furbaby had a rotten tooth taken out. Thank you. 😻😇🐾

Cathie Franken
September 18, 2020

Susan Bottger

The service is wonderful, I was needing some advice on what to do with my beautiful dog Pepper but didn’t want to stress her out by taking her to a vet surgery. Dr Bahaa Estafanos was very kind and warm, he sat on the floor with us while we discussed what was wrong with Pepper.
I’m glad I used this service as we were able to say our final farewell at home in a place where Pepper felt so secure and safe. Thank you Dr Bahaa Estafanos for you help and guidance.

Susan Bottger
September 18, 2020

Sue Shennan

Booked my parents cat last friday to be told u will get an email. Get the email to be told someone will be in touch for Monday between 12-5 pm. It’s now 4 pm to be told, sorry we can’t get anyone to your area today! Will never use this service or recommend it! Absolutely disgusting . My parents are in their 80’s and this has stressed them out! 😡

Sue Shennan
September 18, 2020

Niki O’Shiel

I called Pawssum tonight because my Daughter had used their service only a couple of months ago during Covid 19 and was very impressed with the safety, service, and outcome for her pet. I can say the same, only a few minutes after speaking to a lovely lady that answered my call (sorry I don’t remember your name but I remember we talked about our dogs and your dog has allergies to grass) the vet Dr. Peter called me and not only advised me of how to help my dog tonight but what I could do to help her with her allergies from now on. The whole process from start to finish was reassuring, comfortable, and affordable. I would definitely use and recommend Pawssum again. Thank you so much Pawssum and Dr. Peter

Niki O'Shiel
September 18, 2020

Hetty Choy

I rang on a Sunday evening to book a vet to come that night to euthanize a dog suffering from haemangiosarcoma that had collapsed and was too weak to move
I was on my own so couldn’t carry her
I waited for two hours and finally got a text message saying a vet would be here at 6.30 Pm the following day
24 hours later
What a joke
False advertising
And double the price of your local vet
The price was of no concern , happy to pay but you don’t provide the service you advertise
Would never recommend you or call you again

Hetty Choy
September 18, 2020

Kaylene Washington-Hague

Prodessional from the outset, prompt and on time. Fabulous with my cat who is easily stressed around strangers. fantastic to offer a service like this to home. less stress for all. Hghly recommend and will 7se again. thank you ❤

Kaylene Washington-Hague
September 18, 2020

Shanice Small

My dog is terrified of the vet, so this was an amazing way to say goodbye. she was comfortable and happy with us on her bed. A fantastic service from beginning to end, couldn’t recommend more!

Shanice Small
September 18, 2020

Aden Von-Peppa

I called 14/09/2020 early to book in as my Cat has hurt her leg and in a lot of pain. Gave my details, booked in for this morning and about 9am after confirmation that they will find an appointment time they call and say they don’t service my area? Wtf not!!! I’m paying up front. They blamed a glitch in the system, I’m like no the person who booked this has one job seriously they should know areas by now. So not only did they let me down they have left my cat in agony all this time. How disgusting… I’ll take my pets back up the Sunshine Coast to my vet I’ve been seeing for 8 years. I even have all my friends going their now… This mob are incompetent fools…

Aden Von-Peppa
September 18, 2020

Ellie Whitney

Very happy to have found a good mobile vet. We have a dog reactive German Shepherd, so it was great not to have her stressed by having to visit the surgery. Dr Avi was kind and thorough.

Ellie Whitney
September 18, 2020

Fantastic service for anxious pet

I think its a great service particularly if you have pets that get very stressed travelling distances to the vet. A home visit means they are in their own environment.

Sally D.
September 18, 2020

Easy to communicate with, put my concerns to rest

Arrived on time and easy to talk to about my concerns

Jean F.
September 18, 2020

Extremely Knowledgeable Vets

Great vet, extremely helpful and packed with info i never knew after owning dogs for 40 years….

Mark L.
September 18, 2020

Amazing service

Both Dr Duncan and the team was really helpful and fantastic to speak. I’d highly recommend. Thank you again!

Laura Danter
September 16, 2020

Prompt & thorough examination

Vet arrived promptly on time, was very good with handling my dog and did a thorough examination. Would not hesitate to recommend your service.

Christine B.
September 16, 2020

Great communication ease of mind

The vet was kind, friendly and patient and explained things well.

Paula D.
September 16, 2020

A difficult time dealt with promptly and efficiently

prompt and efficient
putting down a pet is an awful experience and therefore the quicker it is over the better
Ginger hated vet visits and having this done at home meant no waiting in a hated waiting room so a lot less stress

Julie G.
September 16, 2020

Peaceful send off for my beloved girl

The Vet had a kind manner and during the entire process I was able to concentrate on Jess. It’s not a good thing to go through but I’m happy it could be done at home.

Jess was not stressed and I could pat her face and talk to her throughout.

Peter L.
September 16, 2020

Very helpful & reassuring

Dr Ania was very helpful in our discussion on how I could make Gordie’s experience of toileting easier, and very affirming of what I had already done. She is very kind, friendly, and answered all my questions clearly and concisely, allaying my concerns. It was a pleasure to meet her. Thank you for the service.

Mary F.
September 16, 2020

Beautiful send-off for our darling Girl

Peter was very understanding and engaging and helped us give Rana a beautiful calming send off. So glad we were able to be with her and the last things she felt was the love from all of us. Thankyou Peter.

Matthew P.
September 16, 2020

Kind, Gentle & Caring

Would like to thank Dr Ivy for her services… she was lovely… kind and gentle with Patch.
We would certainly use your services again and highly recommend to friends

Judy J.
September 16, 2020

Smooth Sailing from start to finish

From start to finish was so easy. Thank you for all you have done for Billy. Pawssum is awesome, I would highly recommend this service.

Jacqui J.
September 16, 2020

Calm and happy dog = Calm and happy owner

The Pawssum at home vet service was incredible. The booking system, response time and outcome was fantastic and I would definitely recommend this for everyone. It’s really convenient and great for your beloved pet. My dog, Lucky, was a lot more calm and relaxed and the approach Dr Katie provided was the best I’ve seen, I would highly recommend.

Shireen Y.
September 16, 2020

Such a relief and peace of mind

Extremely satisfied !!!
vet Duncan was amazing during the whole session
THANK YOU

Christine B.
September 16, 2020

Paws

Pawssum Vets are open for business during the Coronavirus epidemic, Australia-wide 7 days a week until late.