OPEN 7 DAYS A WEEK FROM 7:00AM TO 11:00PM

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About us

Founded in 2016, the idea was inspired by a friend who had a sick pet and was stuck at home with her son, with no available vets in the area to make a house visit. Pawssum was then launched with the mission to provide pet owners affordable, available and accessible home vet services.
To date Pawssum have serviced over 75,000 pet owners at home with over 220 vet partners across Australia.
Overall Rating
4.5
From 2,036 reviews
Smiling vet holding fluffy doodle-type dog
Dr with staffy dog on a comfy chair

Our mission

At the core of our business, we connect pet owners to the largest network of experienced, compassionate and trusted vets within Australia and New Zealand (as well as provide vet advice via video or chat through our Telepet service).

Pawssum keeps all your pet information including vet medical notes on our secured platform, where the medical history of your pet can be reviewed by any future vets, contributing to the continuity of care for your pet.

80% of today's vet visits can be done at home. If your pet requires surgery, ultrasound, x-rays or any other treatment that cannot be done as part of the home visit, Pawssum vets will refer you to one of our vet clinic partners.

We are best positioned to assist pet owners in booking any vet care or treatments their pet might need.

Our locations

We operate in Sydney, Melbourne, Brisbane & Gold Coast, Newcastle & NSW Central Coast, Perth, Adelaide, and Canberra as well as in Auckland, New Zealand. This includes outer and surrounding suburbs as well.

Booking

You can make a booking by calling us on 1300 343 580. Alternatively, you can either go to the bookings page here and pick a desired date and timeframe, and fill out your details, or you can chat to us online using the box in the bottom right of this page.

Contact us

There are several ways to contact us. You can call us on 1300 343 580, contact us via our online form here or chat to us online using the chat box at the bottom-right corner of this website. We will always get back to you within 24 hours.

Press, vet and partner inquiries

Please use our contact form here.

Terrier being examined at home by a Pawssum vet

Call us or book online now

How it works

Call or book online

Our dedicated and helpful staff are here to help you make a booking, and to answer any questions you may have about our services. You can call us on 1300 343 580 or book online here.

Pick a date and timeslot that works for you

We are open 365 days a year from 7:00am - 11:00pm. We also accept urgent bookings.

Our vet comes to your home

One of our caring and professional vets will visit your home, and provide you and your beloved pet with service you will cherish.

Why over 195,000 pet lovers trust Pawssum

Local vets, national coverage

We have hundreds of registered vets located all over Australia and in Auckland New Zealand.

Learn more
Map of Australia and New Zealand showing Pawssum's national coverage
Open 7 days a week from 7:00am to 11:00pm including public holidays

© 2025 Pawssum Pty Ltd. All rights reserved.