About us

Our mission

At the core of our business, we connect pet owners to the largest network of experienced, compassionate and trusted vets within Australia and New Zealand (as well as provide vet advice via video or chat through our Telepet service).

Pawssum keeps all your pet information including vet medical notes on our secured platform, where the medical history of your pet can be reviewed by any future vets, contributing to the continuity of care for your pet.

80% of today's vet visits can be done at home. If your pet requires surgery, ultrasound, x-rays or any other treatment that cannot be done as part of the home visit, Pawssum vets will refer you to one of our vet clinic partners.

We are best positioned to assist pet owners in booking any vet care or treatments their pet might need.

Our locations

We operate in Sydney, Melbourne, Brisbane & Gold Coast, Newcastle & NSW Central Coast, Perth, Adelaide, and Canberra as well as in Auckland, New Zealand. This includes outer and surrounding suburbs as well.

Booking

You can make a booking by calling us on 1300 343 580. Alternatively, you can either go to the bookings page here and pick a desired date and timeframe, and fill out your details, or you can chat to us online using the box in the bottom right of this page.

Contact us

There are several ways to contact us. You can call us on 1300 343 580, contact us via our online form here or chat to us online using the chat box at the bottom-right corner of this website. We will always get back to you within 24 hours.

Press, vet and partner inquiries

Please use our contact form here.