Extraordinary service from the moment we had to book a euthanasia service for our dearly loved 17-year-old Burmese Charlie. Rebecca on the phone was understanding and guiding. Dr Julie and her colleague arrived on time. They were both lovely, gently talking to Charlie and us and his other 2 Burmese brother and sister. They acknowledge our love and make Charlie ever so comfortable treated him with dignity, respect and kindness. I cannot fault this service and highly recommend if you are unfortunate to need it. RIP Charlie and thank you Pawssum, Rebecca, Dr Julie and your colleague you do a wonderful service in the most unfortunate moments in our lives. Gray family Northcote.