Rusty, our nearly-19 year old beautiful boy was peacefully euthanized by Dr Stewart following illness. From the first phone consultation, the team at Pawssum demonstrated empathy and a very high level of professionalism. Dr Stewart explained the process fully on arrival, provided time for us to process and say goodbye, and ensured our boy was as comfortable as possible throughout. He was kind, efficient and professional and we were very grateful for his approach on the day. Rusty was wrapped in a soft blanket, placed on a cat bed and carried out with care and dignity – thank you, Dr Stewart. We wouldn’t hesitate to recommend Pawssum to our family and friends.