I made the heartbreaking decision to send my beautiful little girl over the rainbow bridge. She lived a long life (20 Years), but she was failing in her health due to her age, her mobility and wellbeing, her quality of life was declining rapidly. I knew it was time, as much as i didn’t want to let her go, I knew i had to make the booking. Knowing that she would be at home, rather than a sterile vet clinic, made the decision that much easier and less stressful for both of us as I was an absolute mess. Julie was very caring and understanding of situation and treated her with respect and care. I booked the appointment at 9:30am for 11am thinking that it may take some time to respond, they contacted me almost immediately to confirm a time which was for 11am and clarify the costs etc. I recommend this service to anyone who, like me is an ugly crier and would have even struggled to drive home, but more importantly who wants to see their loved fur babies to be comfortable at home when they pass.