TELEPET VIDEO CALL OR CHAT
Book a video call or chat online or call us on 1300 34 35 80
Receive advice from the comfort of your home quickly and easily with trusted, local vets with a simple video call.
Pawssum provides pet care in the comfort of your home.
Open 365 days, 7:30am-10:30pm Australia wide and NZ
Australia’s #1 Pet Telemedicine Provider
Telepet is Pawssum’s Vet Telemedicine Solution
If your pet becomes unwell while you are ‘self-isolating’ or ‘social distancing’, you may consider calling a vet for advice before you visit a veterinary practice. At Pawssum, we find many health concerns can be dealt with safely and effectively via an online video consultation or live text chat. Our partner vets are available Australia-wide till late.
Stay well and safe everyone!
Pawssum’s Telepet service allows pet owners to video call with an experienced and trusted vet instantly.
Benefits of using Telepet:
- Reassurance that you’re taking the right steps in an emergency.
- Convenience after hours to ask any questions you may have without having to physically drive your pet out.
- Peace of mind for minor conditions or concerns with advice from a qualified vet.
- Ongoing support or general advice for your pet
To ensure continuity of service, Pawssum can easily follow-up cases with a home visit.
Cost: Consultations are only $69 or free for our Wellness plan members
There may be times you just have a few questions about your pet, or might want some advice to ensure you’re doing the right thing. Many cases can be resolved with a quick video call and our partner vets can address the concerns you may have.
Telepet can help with a new or ongoing condition or even provide advice about behaviour or feeding. Some of these are:
- Skin conditions including allergies and itchy skin
- Vomiting or diarrhoea
- Coughing or sneezing
- Sore paws or broken nails
- Minor cuts or infections
- Gums and teeth
- Smells
- Diets or weight issues
- Behavioural problems
Checking in with a vet is also useful to keep your pet happy and healthy. Discuss everything about your pet’s health with a simple and easy video call with a qualified Pawssum vet.
Currently we have local vets who can hold Telepet video calls in your native language including Chinese, Arabic and Spanish. Ask our friendly staff if you want to connect with a vet who speaks your native tongue.
In some circumstances, your Telepet Vet may even be able to write a prescription for your pet’s medicines, for example where you need a repeat or refill of a medicine your pet is currently on. Through our partnership with leading pet pharmacy PetScripts.com.au, most prescriptions written by our Telepet vet can be filled and delivered directly to your door just a few days after consult.
Thanks Dr Stephen
We initially requested a Quality of Life assessment of our 12 year old GSD Xena because we wanted to be certain there was nothing further we could do for her. Based on Dr Stephen’s assessment, we opted for euthanasia. Dr… Stephen gave us options, and did not rush the process, however his assessment was clear which is exactly what we wanted. During the euthanasia process, Dr Stephen was extremely kind and patient, he made recommendations that would assist Xena during the process, and the way he treated Xena and the manner he spoke to her was lovely . Thanks so much Dr Stephen. You made a very hard process much easier, not only with your skills and competencies as a vet, but your kindness to Xena and her family as well. Read more “Thanks Dr Stephen”
Thank you
Very compassionate
Dr Jared was so caring and compassionate and our little dog Sammy had a lovely peaceful end
Pawssum is Amazing
Around 10pm I was very worried about our senior fur friend. She had no coordination with her back legs and was completely off her food. Rang Pawssum after finding them on line and the response was amazing. They were able… to get someone to come to the house within an hour. The service was great and my mind was immediately put at ease with the result. Our fur friend is pretty well back to normal and loving her food and walks again. Read more “Pawssum is Amazing”
Excellent service and would recommend to everyone
Excellent vet that visited our house for a QOL assessment. Dr Edward gave us options as we were unsure how to proceed. He was also very professional and considerate I’d recommend him/Pawssum to anyone who required vet services of any… kind. Very pleased with the outcome and the price was very reasonable. Again I say I’d HIGHLY RECOMMEND Pawssum to anyone requiring help with their fur baby. Read more “Excellent service and would recommend to everyone”
Dr kel was very professional
Dr kel was very professional and extremely caring made us fell so much better in this difficult time with our dog pebbles would not hesitate in recommending her to any one for your services in the future
Thanks a… lot
Bob Barnes Read more “Dr kel was very professional”
It’s a great comfort at a distressing time
When you’re facing a situation which nobody wants to continue with, yet you know there’s no stopping time, it’s comforting to know that there is a very professional team that you can rely on, relate to, and trust to do… things the right way. Read more “It’s a great comfort at a distressing time”
Thankyou to Dr Stuart
Dr Stuart is a very understanding professional, gentle, and caring person. It was an extremely difficult moment for me to have to say farewell to my 19 year old cats – Milo & Coco. His steady presence and care was… first class, carefully explaining each step. I highly recommend him. Read more “Thankyou to Dr Stuart”
