Image Alt

HayleyAnd Aubrey

HayleyAnd Aubrey

Terrible experience at the end of my beloved pets life. Called them out for what I thought was to lay my dog to sleep, only to be charged for medications that made her have a seizure and stop breathing. Questioned via email and requested written confirmation on what the medications were. Instead I received a call from “the vet you complained about” only to have him talk down to me and over me constantly. To the point I was in tears. He didn’t even answer the questions I had and also lied about the initial visit.

Tried to have them out again to do the job I very much needed done, but most definitely didn’t want to do, only to have them mess me around for days. End up calling a lot of places and finally found someone to help, all the while my dog was suffering. They made the last week with my dog more stressful, depressing and angry than they needed to be.

If you love your pet, definitely avoid these people. Rude. Terrible communication. Not knowledgeable to answer questions. Just repeat themselves hoping you’ll just give up.

HayleyAnd Aubrey

Paws

Pawssum Vets are open for business during the Coronavirus epidemic, Australia-wide 7 days a week until late.